Name: Comfort Inn Shreveport I-49
Address: 9420 Healthplex Dr., Ellerbe Woods, Shreveport, Caddo Parish, Louisiana, United States of America, Shreveport, Louisiana, US
Price range: $87–$142 per night
Rating: 7.15

What guests think

Across the reviews for Comfort Inn Shreveport I-49, travelers consistently praise the friendly staff, but many also report notable cleanliness lapses and occasional rude or unprofessional interactions that diminish the experience.

Location is a strong point, with quick access to I-49, eateries, and gas stations. Amenities feel limited, with pool closures and some out-of-order areas, while rooms show cosmetic bathroom flaws, occasional TV/Wi-Fi troubles, and musty or damp conditions. Breakfast feedback is mixed, from good hot options to rubbery eggs and one report of illness. Overall, expect a convenient stay with variable upkeep and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several amenities were unavailable or in poor condition during stays: reports mention a closed or green pool, gym and laundry out of order, elevator outages, and unsecured exterior doors; parking can be tight.

Related guest reviews

2

John

May 29, 2024

·

Stayed 1 night

No hot water and no response when reported to the front desk. The work out room was “out of order” and the pool wasn’t open. Power out outage due to inclement weather, so no air conditioning with outside temp around 80

6

Ed

Feb 8, 2025

·

Stayed 1 night

Water had a bad odor. Side entrance door not secure.

6

John

Nov 22, 2024

·

Stayed 1 night

The property is being revamped, walls are being painted, stairwells are being redone so there's the nailstrips, that hold where carpet once was, exposed. The gym and laundry were out of order due to painting supplies and tools being stored there. The rooms was nice and there are vents in the bathroom, but the halls were a mess.

2

Erin

Oct 25, 2024

·

Stayed 1 night

If I could only share the pictures I took, the bathroom was very dirty. The staff didn't know the wifi or they flat out didn't have it. The entire building was under renovation. There was furniture EVERYWHERE including outside! There was new carpet unrolled in the parking lot. the pool was green. The owner should not be allowing people to stay here until it is finished. the gym had boxes, the front lobby had old furniture. the parking lot had old furniture. The bathroom had brown stuff around the fixtures. Motel 8 I bet is cleaner

10

Richard

Oct 29, 2023

·

Stayed 1 night

Front desk assisted us with early check in. Negative was elevator not working. Overall a very good place to stay.

4

Sandra

Jul 21, 2025

·

Stayed 2 nights

Location is good. Most channels had fuzzy picture, had universal remote and couldn't get closed captioning to work. First night the remote quit working and the front desk person didn't know how to pair another remote to the tv. The water in the pool had a light green tint to it. The water pressure in the sink faucet was bad. The prooerty had replaced some if the air units in the rooms and the old ones were stored outside along the wall in the pool area which I considered hazardous.

6

MaryAnn

May 11, 2025

·

Stayed 1 night

Pool was closed which was very disappointing for my 5 year old grandson who was looking forward to a swim after a long drive. The room was okay but it needed paint things were just old and needed sprucing up. Staff struggled a little getting things figured out, but was polite and apologetic. Breakfast was okay... eggs were a bit rubbery... obviously frozen premade and reheated. Over all okay but not great experience.

2

Jannifer

Oct 29, 2023

·

Stayed 2 nights

I didn't stay because the elevator was broken and my assigned room was on the 3rd floor. No 1st floor rooms were available.

6

Curtis

Nov 3, 2024

·

Stayed 2 nights

Handicap shower leaked more water than it sprayed and the place is under construction.

2

Dean

Nov 13, 2024

·

Stayed 1 night

Horrible place, I can’t believe a hotel chain would allow this kind of management. Dirty, filthy everywhere. Being renovated which I understand but this place is third world. I was booked on a floor where they were actively replacing the carpet. Room was lightly clean and TV reception reminded me of 1980 antenna. Everywhere was dirty, and it seemed that the contractors and workers were living in the hotel at the same time. What they are doing is strictly cosmetic, akin to lipstick on a pig. Avoid this dump at all costs.

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Cleanliness

Feedback is highly mixed, with many reports of dirty rooms and bathrooms (mold, hair, stains, odors) alongside some stays noting very clean spaces.

Related guest reviews

2

Elizabeth

Mar 30, 2025

·

Stayed 2 nights

Bathroom cleanliness was subpar. The bathtub alone was horrendous and was in no condition to be rented to a paying customer!! Mildew growing on tub fixtures, dirty shower walls, stained and ripped shower curtain confirmed that cleanliness and proper maintenance is not a priority. Minimal shower pressure and the hot water was never warmer than lukewarm. Overall, everything from paint to caulking and even the grout was sloppy. If cleanliness is a priority to you, choose to stay somewhere else.

2

Scott

Feb 26, 2025

·

Stayed 5 nights

The smoke alarm in my room was missing. The microwave was completely rusted on the inside. Dust everywhere. Pink grime on the shower head. The fridge was so loud I had to unplug it. Stains all over the curtains. The front desk staff act like they own the place and park their personal cars under the covered entrance, making check in inconvenient. The cleaning staff use the breakfast bar like their own kitchen and leave it a mess when done. Seriously book your stay anywhere else. They completely lack guest safety and cleanliness is equal to their laziness

10

Theresa

Feb 27, 2023

·

Stayed 2 nights

Exceptionally clean and quiet

6

Cecelia

Sep 17, 2024

·

Stayed 1 night

The staff and breakfast were excellent. The bathroom and room weren't very clean the bathroom look like it had poop stuck to the wall under the sink and one of these side dressers in the room had wet moldy towels inside the bottom drawer. One of the doors to go outside was broken so anyone could come in and out after hours without a key.

10

Andrea

Feb 13, 2023

·

Very clean. Quiet. Nice hot breakfast. Friendly service. Definitely recommend

4

Mark

Apr 29, 2025

·

Stayed 3 nights

The rooms floor was wet and sticky, hair on the floor, condition of the bathroom poor

2

Alexandra

Sep 30, 2025

·

Stayed 1 night

original room i was put in had black mold all throughout the bathroom ceiling. i was moved to a different room that, while it did not have mold, was absolutely disgusting. dirty bed and curtains that didnt even close all the way on the first floor. entire hotel had a weird smell. and the bathroom shower is absolutely disgusting and looks like it hasn’t been updated

6

Tammy

Jun 22, 2025

·

Stayed 1 night

We had two rooms 1 of those rooms was very clean the other was not. We had to get clean sheets for bed. Bathtub did not look scrubbed. There was an oily hand print on the wall right in middle.

2

Kathleen

Nov 24, 2025

·

Stayed 5 nights

I just checked in with my family, and the room was nowhere near acceptable. The bed sheets were not clean, the curtains had visible stains, and there were spots on the ceiling. There was hair all over the room, and both the lamps and headboard were covered in dust — clearly the room had not been properly cleaned in a long time. The bathroom was a mess as well. There was gunk and buildup around the shower bar (which I now know is old brown caulking, but it still looks terrible), and overall it felt unsanitary from the moment we walked in. To make matters worse, the manager was extremely rude when we tried to address these issues. Instead of helping or offering a solution, they acted like we were inconveniencing them by asking for a clean room. For the price we paid, this level of cleanliness and customer service is completely unacceptable. I would not stay here again and do not recommend it to anyone.

4

Cyndi

Oct 1, 2024

·

Stayed 1 night

The room was dirty including the bathroom. Found public hairs in n tub. Paint on the carpet, light fixtures were missing bulbs.

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Rooms

Rooms are dated with recurring cosmetic bathroom issues; guests also cite occasional TV and Wi-Fi problems and some damp or musty conditions, though a few found beds comfortable.

Related guest reviews

8

Chris

Jun 14, 2023

·

Stayed 3 nights

Bed was comfortable

6

JOSEPH

Jan 27, 2024

·

Stayed 1 night

TVs are horrible.

8

Amy

Sep 28, 2025

·

Stayed 3 nights

Very nice staff but the rooms have several cosmetic issues, specifically in the bathroom.

6

Wanda

Dec 19, 2023

·

Stayed 1 night

Staff was very friendly and helpful. Room was ok, bathroom clean but carpets and hallways dirty. Bed was broken on one side.

6

Malcolm

Jun 17, 2025

·

Stayed 1 night

The wi-fi/internet did not function, and even after I went to the desk to get help with it, it still did not work. The staff were friendly and helpful, but the hotel needs an update badly.

10

Patricia

Sep 24, 2025

·

Stayed 2 nights

Decent place to stay. Only issue is some of the tvs not working too well but the staff was able to resolve issues.

6

Jonathan

Apr 5, 2023

·

Stayed 1 night

it was conveniently located, but not in great shape, there were holes in the wall from the door, and the room was in need of paint and better lighting. all in all it was comfortable, but not aesthetically pleasing. Also there were no amenities to speak of.

8

Raquel

May 28, 2023

·

Stayed 3 nights

Property is conveniently located right off of I-49. Close to allrypes of shopping, gas stations an restaurants. Our room (215) felt wet/damp everyday, but we did not say anything because we only showered and slept there. The breakfast was not bad and the lady that takes care of it does an amazing job. There were people working construction that stayed at the hotel and she had things ready early just for them so they didn't miss breakfast. I would stay againbut I'd make sure not to wt the room:)

8

Amy

Jun 22, 2025

·

Stayed 2 nights

It’s a decent hotel for the price but there are a lot of cosmetic issues in the bathrooms. I’ve stayed several times in different rooms and every bathroom has cracked tiles, painted tubs, no overhead light, etc.

8

Jeremy

May 25, 2024

·

Stayed 1 night

Easy in and out. Shower was outdated. A/C worked well. Beds seemed clean.

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Service

Service sentiment is split: many guests found staff friendly and helpful, while others encountered rude or unprofessional front-desk interactions and check-in problems.

Related guest reviews

2

Michael

May 16, 2023

·

Stayed 2 nights

Avoid staying at this this hotel. Night staff (male) who checked me in was very rude/nasty- yelled and harassed me. Reported the male night desk clerk to daytime front desk manager who was dismissive of the night clerk’s behavior.

10

Lewis

Mar 25, 2024

·

Stayed 4 nights

Very convenient, clean with a great staff!

8

Ronnie

Apr 16, 2025

·

Stayed 2 nights

Staff was friendly, accommodating & always smiling.

10

Patricia

Sep 24, 2025

·

Stayed 2 nights

Decent place to stay. Only issue is some of the tvs not working too well but the staff was able to resolve issues.

6

Germaine

Sep 8, 2025

·

Stayed 1 night

Night clerk rude , room was not thoroughly cleaned

10

Barbara

Jun 18, 2024

·

Stayed 2 nights

The thing that made our stay so wonderful was the staff! She was so kind, sweet and so helpful! The lady at the front desk on June 16 th 2024 made our stay helped in every way! Not only was this same lady amazing when I called and made reservations, she made me so happy that I couldn’t wait to meet her! You could tell she loved her job because she loved meeting new people! 5 Stars!

10

Merlene

Dec 22, 2025

·

Stayed 2 nights

Clean room, staff was polite

10

Jameshia

Jan 13, 2025

·

Stayed 5 nights

The staff was amazing

4

Carla

Jul 10, 2023

·

Stayed 2 nights

Nothing worked in the room, lamp, remote, shower, water pressure. Front desk person was very unprofessional. Made me uncomfortable, came in room and sat down on bed as if he was a guest. When asked to move rooms due to shower not working, Was told that he couldn't resale the room because i already "used" it. Ex: Covers were pulled back on the bed. I may have been in the room 2 hrs. Literally had to curse him out and ask for a refund to change rooms. The kids running up and down the hall screaming, hallways smelling like a nursing home was the least of my worries. I will never stay here again, nor recommend to anyone.

2

Kathleen

Nov 24, 2025

·

Stayed 5 nights

I just checked in with my family, and the room was nowhere near acceptable. The bed sheets were not clean, the curtains had visible stains, and there were spots on the ceiling. There was hair all over the room, and both the lamps and headboard were covered in dust — clearly the room had not been properly cleaned in a long time. The bathroom was a mess as well. There was gunk and buildup around the shower bar (which I now know is old brown caulking, but it still looks terrible), and overall it felt unsanitary from the moment we walked in. To make matters worse, the manager was extremely rude when we tried to address these issues. Instead of helping or offering a solution, they acted like we were inconveniencing them by asking for a clean room. For the price we paid, this level of cleanliness and customer service is completely unacceptable. I would not stay here again and do not recommend it to anyone.

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Location

Widely praised for convenience to I-49, restaurants, shopping, and gas; a few reviews raised safety concerns in and around the property and parking lot.

Related guest reviews

10

Albert

Aug 7, 2023

·

Stayed 4 nights

The hotel was conveniently located near a freeway, close to many places we went, and 15 minutes from the airport

10

Thomas

Nov 22, 2023

·

Stayed 1 night

It was close to our appointment and food places.

10

Keith

Mar 19, 2023

·

Stayed 1 night

Checkin was easy and gentleman was friendly. Everything in lobby area was clean and smelled fresh, as were the halls to our room. The room was nice, clean and fresh. I could not find anything to say negative about our stay. It was conveniently located right off I-49 and is within 5 minutes from Youree drive where there are multitudes of eating establishments. LSU-S University is within 10 min or less and easy to find.

10

Edgar

Feb 28, 2024

·

Stayed 1 night

Excellent location

10

RICHARD

Mar 6, 2024

·

Stayed 1 night

Very convenient to I-49

10

David

Oct 10, 2025

·

Stayed 1 night

Lots of restaurants close. Parking was a little tight. Room and bed were clean

8

Raquel

May 28, 2023

·

Stayed 3 nights

Property is conveniently located right off of I-49. Close to allrypes of shopping, gas stations an restaurants. Our room (215) felt wet/damp everyday, but we did not say anything because we only showered and slept there. The breakfast was not bad and the lady that takes care of it does an amazing job. There were people working construction that stayed at the hotel and she had things ready early just for them so they didn't miss breakfast. I would stay againbut I'd make sure not to wt the room:)

8

TINA

Apr 1, 2025

·

Stayed 1 night

Close to fast food restaurants and gas stations

4

Deborah

Dec 6, 2022

·

Stayed 19,331 nights

Great location but we had safety concerns and issues. The secondary lock on our rooms door was missing a piece so it didn’t work. I asked for a replacement key and was given one without presenting any ID, just gave her my name and room number and she gave me a key. The catalytic converters were stolen off our truck while it was in their parking lot.

8

Curtis

Dec 19, 2022

·

Stayed 19,344 nights

Close to the freeway

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Dining

Breakfast quality is inconsistent: several enjoyed the hot options, while others criticized the eggs or had poor experiences, including one illness and a report of early shutdown/refusal.

Related guest reviews

8

Ernest

Aug 11, 2025

·

Stayed 1 night

Everything was good. The breakfast bar was good, except the eggs. They didnt look real. The property looked clean and safe.

10

Charles

Mar 30, 2025

·

Stayed 2 nights

Very friendly and decent staff. Room was great. I have stayed in numerous hotels, and usually the water is NOT hot in the morning around 6am. HOWEVER, the water was perfect and hot in the morning. That means a lot for me personally. Breakfast bar was awesome.

6

Lateia

Aug 12, 2024

·

Stayed 1 night

Property was good. Staff were amazing. However, the breakfast was questionable. I got sick after eating it. Despite food poisoning, I would stay there again.

6

MaryAnn

May 11, 2025

·

Stayed 1 night

Pool was closed which was very disappointing for my 5 year old grandson who was looking forward to a swim after a long drive. The room was okay but it needed paint things were just old and needed sprucing up. Staff struggled a little getting things figured out, but was polite and apologetic. Breakfast was okay... eggs were a bit rubbery... obviously frozen premade and reheated. Over all okay but not great experience.

10

Andrea

Feb 13, 2023

·

Very clean. Quiet. Nice hot breakfast. Friendly service. Definitely recommend

2

stephanie

Jan 17, 2024

·

I wish I could post pictures of how bad this place is. The room was disgusting. My husband went to use the wall mount blow dryer , the whole thing came off the wall. The wood closet doors had some sort of punched hole, they stuck a rubber ball in the hole. Mold around the shower. Phone , tv didn’t work. Could not get on their internet. But the kicker… breakfast ended at 9, my husband tried to get juice just minutes as she is shutting down. She said nope, no juice. She then proceeded to put the excess cereal that fell out of the dispenser back into the dispenser!! Don’t stay here!

8

Mary

Apr 23, 2023

·

Stayed 2 nights

The room and bed were great. Breakfast was pleasing. Id stay again or recommend

10

Tamela

Nov 26, 2022

·

Stayed 3 nights

The front desk receptionist was very personable and friendly. Excellent breakfast, and we enjoyed our time there.

8

Curtiss

Oct 28, 2023

·

Stayed 2 nights

A very nice hotel with a friendly staff. The morning breakfast will suffice for each patron staying at Comfort Inn I-49 Shreveport, LA.

10

Jeffrey

Dec 22, 2023

·

Stayed 1 night

Room was clean and the shower was hot. Breakfast was good

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AI-generated summary based on recent guest reviews

Month	Average price
January	$101
February	$103
March	$118
April	$107
May	$116
June	$120
July	$117
August	$106
September	$91
October	$95
November	$101
December	$89

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $87	19 $116
20 $117	21 $117	22 $120	23 $117	24 $117	25 $126	26 $121
27 $118	28 $133	29 $134	30 $130

Su	Mo	Tu	We	Th	Fr	Sa
				1 $130	2 $125	3 $125
4 $118	5 $135	6 $138	7 $139	8 $139	9 $125	10 $125
11 $130	12 $130	13 $130	14 $136	15 $139	16 $133	17 $126
18 $130	19 $130	20 $130	21 $138	22 $138	23 $126	24 $126
25 $130	26 $130	27 $142	28 $130	29 $130	30 $126	31 $126

Comfort Inn Shreveport I-49

Prices for Comfort Inn Shreveport I-49

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Room, 1 King Bed, Accessible

Standard Room, 1 King Bed

Room, 2 Queen Beds, Accessible

Standard Room, 1 Queen Bed

Guest reviews of Comfort Inn Shreveport I-49

Who stays here?

What guests think

Property Policies

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FAQs about Comfort Inn Shreveport I-49

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