Name: Holiday Inn Express Hotel and Suites Shreveport South Park Plaza by IHG
Address: 8751 Park Plaza Drive, Springlake, Shreveport, Caddo Parish, Louisiana, United States of America, Shreveport, Louisiana, US
Price range: $109–$261 per night
Rating: 8.13

What guests think

At Holiday Inn Express Hotel and Suites Shreveport South Park Plaza by IHG, guests consistently praise friendly, accommodating staff and a convenient, quiet location, while feedback on room condition and cleanliness ranges from clean to dated, humid, and musty.

Several reviews note aging features and maintenance issues such as inconsistent A/C and TV/cable problems. Breakfast and its attendants receive frequent compliments. Overall, expect warm service and convenience, with variability in room quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

6

Heather

Aug 17, 2023

·

Stayed 1 night

Upon arrival, there were no exterior or parking lot lights lit up. It was extremely dark and a bit scary. Had I been alone, I would not have stopped to park. When checking in, attendant was really nice and well dressed. There was an overwhelming humid and musty feel in the lobby. It has been extremely hot lately so I didn’t really put much thought into that issue. Arriving to room, there was an over powering smell of cleaner, but thankfully it looks clean. Room is musty and very humid. Room smells of mildew though no visible signs of mildew that I could see, but I’m not digging to find it either. Mini fridge is missing bottom kick plate and doesn’t work well. Overall, 6/10.

8

Margrit

Oct 15, 2025

·

Stayed 8 nights

The equipment in Gym was poor, as was the TV, no reception.some equipment could not be adjusted etc We also had issues with the TV in our room, the crew tried to fix it, but closed caption came on and off at will.

2

Nicolle

Jul 22, 2024

·

Stayed 1 night

The power went out at night from 1130 to 230 ish. The staff did not come to the rooms to notify us. They put very small, almost toy like lanterns at the end of each hall and tiny flashlights on the landings in the dark stair wells. There was no generator. Fortunately, my room was still cool and I was able to muddle my way to my car to get my small flash light for the room and charge my phone in my car. Seems they need to have a back up generator or bigger portable lights for safety. I am a single female traveler and felt VERY unsafe during the outage.

10

Benny

Sep 18, 2023

·

Stayed 3 nights

Liked the good parking.

6

Kiera

Jul 28, 2025

·

Stayed 2 nights

Pros: service from the staff was exceptional! They greeted u everytime we entered and was friendly. Cons: property is older. Woke up to a roach in the bathroom, pool didn't look that great (so I didn't let the kids get in) and the fragrance gave me a headache.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many guests found rooms and bathrooms clean, but recurring reports mention musty odors, humidity, mold or mildew, and stained carpets or floors, with an occasional pest sighting.

Related guest reviews

4

Sean

May 3, 2025

·

Stayed 1 night

Room felt worn; old furnishing. To use the remote for the TV you had to be within a foot of the TV. I had to get out of bed to change the channel. The channel selection was poor. Shower towel was torn. Lobby floors were really sticky.

6

Shirley

Dec 1, 2024

·

Stayed 2 nights

Bathroom had mold, undersink wall had hole stuffed with some stuffing perhaps cotton. Repairs were shoddy and unattractive. Bathroom needed a redo. Room was nice. Breakfast good!

6

Karolina

Nov 8, 2024

·

Stayed 3 nights

It was a nice stay quiet and staff was kind and welcoming. Breakfast didn’t really enjoy also my room had a mold/ dog smell tried getting a different room but it also smell like mold. The hotel was clean just the smell inside the room didn’t appreciate

10

Amanda

Dec 15, 2025

·

Stayed 2 nights

Clean room, quiet, friendly staff

4

Megan

Jun 14, 2025

·

Stayed 1 night

The smell was terrible in the room and there were huge stains everywhere on the floor.

8

Amy

Jun 7, 2024

·

Stayed 1 night

Safe location, quiet business park. Staff at check in were friendly & efficient; housekeeping & maintenance? Staff were very friendly in the morning, even helping me out to my car with lots of luggage and a protesting toddler. Room was mostly clean, but bathroom had some hair on the towels, floor, & tub. Room didn’t cool down to the set temperature, and was very humid - bathroom had evidence of water damage & mildew & mold. Furniture & carpets could use a deep shampoo - several stains very visible. Aging property; great staff; great location.

4

Thomas

Aug 9, 2025

·

Stayed 4 nights

We were treated like stupid people we had a question about checking in. Our room didn’t get cleaned because the lady couldn’t speak English and we couldn’t communicate with her. The room was dingy and the windows filthy. We won’t be staying at a Holiday Inn Express in the future

10

Kathleen

Jun 13, 2023

·

Stayed 1 night

The only complaint is that the carpet was very sticky and the sheets smelled musty. The staff was wonderful.

4

Michael

May 18, 2025

·

Stayed 2 nights

This is an old property needing a major overhaul. Bathtub had mold and a big crack. Blackout shade was mildewed and had holes in it. Room was muggy despite running the AC. Splintered doors. Thin towels. TV wouldn’t connect. I won’t stay here again.

10

Janet

Sep 3, 2025

·

Stayed 1 night

The host was super nice and courteous. We were there for medical appointments at Highland clinic two days in a row. I arrived and asked for early check-in. They complied. It was quiet, clean, and most importantly safe. I highly recommend.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are quiet and comfortable for some, but multiple reviews cite dated furnishings, temperature and humidity control problems, and in-room TV/cable issues; a few note minor quirks like a blocked view or a protruding bed frame.

Related guest reviews

4

Sean

May 3, 2025

·

Stayed 1 night

Room felt worn; old furnishing. To use the remote for the TV you had to be within a foot of the TV. I had to get out of bed to change the channel. The channel selection was poor. Shower towel was torn. Lobby floors were really sticky.

10

mary

May 14, 2024

·

Stayed 2 nights

The front desk staff were friendly.. especially Tre. Very helpful when suggesting restaurants and things to do in the area. Our room view was a view of the pillars in front of the building so we could not see out the window.. other than that our stay was great

10

Jessica

Dec 17, 2025

·

Stayed 1 night

Nice rooms Front desk attendant was very nice

10

Amanda

Dec 15, 2025

·

Stayed 2 nights

Clean room, quiet, friendly staff

8

Alex

Feb 10, 2025

·

Stayed 1 night

Very nice Holiday Inn Express. Very neat and clean. But me and other guests were shocked that a local Fox affiliate was not on their tv's, so we could not watch the Super Bowl. They had ABC, NBC, CBS, PBS, but no FOX...so no super bowl

8

Margrit

Oct 15, 2025

·

Stayed 8 nights

The equipment in Gym was poor, as was the TV, no reception.some equipment could not be adjusted etc We also had issues with the TV in our room, the crew tried to fix it, but closed caption came on and off at will.

6

Theresa

Jul 9, 2024

·

Stayed 1 night

I hurt my ankle on bed frame sticking out.

6

Dean

Sep 15, 2025

·

Stayed 1 night

Staff was wonderful - but the condition of the hotel was not great. Dampness in the room, irregular A/C function.

8

Christine

May 2, 2024

·

Stayed 3 nights

It was good but thermostat did not read well. Hard to manage temp. Everything was good. Thank you.

6

Ronny

Jul 20, 2024

·

Stayed 4 nights

The toilet had staines, the TV didn't work, the rooms look dated. I wasn't impressed at all especially if you consider I paid $180 a night.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, accommodating, and efficient at the front desk and during breakfast, though a few guests reported rudeness, miscommunication, or a reservation being released.

Related guest reviews

10

MICHELLE

Jun 29, 2025

·

Stayed 1 night

Great stay! Robin was in the dining room for breakfast and did an amazing job! Very friendly and helpful! Wonderful experience

2

Monica

Mar 20, 2023

·

Stayed 2 nights

This hotel staff is horrible. I selected to pay at the property when I arrived. However when I arrived at 7pm they had already given my room away because I had not paid and was not there before 6pm. Please beware. They left me and my kids without a room 4 hours away from home and wasn’t sorry about it at all. Didn’t offer any help. All they said was “sorry we are booked”. Horrible.

10

Casi

Aug 9, 2023

·

Stayed 1 night

The front desk staff were EXCEPTIONAL their assistance and willingness to help out of towners is absolutely phenomenal. Our room wasnt quite ready when we arrived and the offered complimentary drinks while we waited and made great suggestions for dinner places in the area

10

Amanda

Dec 15, 2025

·

Stayed 2 nights

Clean room, quiet, friendly staff

10

tanya

Jun 19, 2023

·

The property was really nice; but the staff was superb! I stayed at this hotel twice while bringing my son to Centenary College for a college visit and orientation. Everyone there was kind; but I interacted with two people, Jaspen and the manager, Johnathon, who truly blessed my stay. They were both very helpful, kind, knowledgeable and they made me feel comfortable and safe while traveling alone. These men are definitely assets to the travel industry and to this hotel... Thank you both!

10

Gary

May 5, 2025

·

Stayed 3 nights

The staff at this location are as good or better than any other staff out there! Efficient, courteous, friendly, interested in my comments - are just a few of their good points! No doubt, I will stay at this location next time I visit Shreveport

10

Karen

Jan 12, 2025

·

Stayed 1 night

Staff was excellent during check- in. Knowledgeable, accomodating, professional...despite the city water system was down for a few hours...the lady at the front desk handled all questions.

4

Thomas

Aug 9, 2025

·

Stayed 4 nights

We were treated like stupid people we had a question about checking in. Our room didn’t get cleaned because the lady couldn’t speak English and we couldn’t communicate with her. The room was dingy and the windows filthy. We won’t be staying at a Holiday Inn Express in the future

2

Laura

Jan 22, 2024

·

Stayed 1 night

check in staff was rude

10

Janet

Sep 3, 2025

·

Stayed 1 night

The host was super nice and courteous. We were there for medical appointments at Highland clinic two days in a row. I arrived and asked for early check-in. They complied. It was quiet, clean, and most importantly safe. I highly recommend.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

The hotel sits in a quiet business park that feels safe and is convenient to south Shreveport destinations.

Related guest reviews

10

tim

Sep 30, 2023

·

Stayed 1 night

Property is nice inside and clean and tidy, Location is in an area with car dealerships and businesses so there are no food or drinks very close if you like to walk. Tucked away hotel if that’s what you are looking for.

10

Carmen

May 6, 2024

·

Stayed 1 night

It was a short stay but we found the property to be convenient and clean and the staff was very friendly at both check in and the next morning when we left. The breakfast area was well stocked & fresh and the attendant was friendly & helpful. The room was comfortable and VERY clean. Housekeeping staff was on our floir when we were leaving and so very friendly. Seriously all around smiling people working here 🙂 That goes A LONG WAY! This location was perfect for our reason for coming to Shreveport. Will definitely consider staying here again when we come back.

10

Janet

Nov 29, 2023

·

Stayed 1 night

Quiet

8

Michael

Apr 24, 2024

·

Stayed 2 nights

Normal clean quiet Holiday Inn Express. No problems.

10

Melinda A.

Jan 3, 2025

·

Stayed 1 night

I was in town by myself for the night. This hotel is conveniently located. It was quiet and comfortable. Would definitely stay here again.

10

Robert Kirk

Sep 29, 2024

·

Stayed 10 nights

Rooms are very nice, staff is great. Breakfast was good every day. Located close to everything going on in south Shreveport without being in the middle of things, easy access. Recommend to anyone looking for good place to stay.

8

Amy

Jun 7, 2024

·

Stayed 1 night

Safe location, quiet business park. Staff at check in were friendly & efficient; housekeeping & maintenance? Staff were very friendly in the morning, even helping me out to my car with lots of luggage and a protesting toddler. Room was mostly clean, but bathroom had some hair on the towels, floor, & tub. Room didn’t cool down to the set temperature, and was very humid - bathroom had evidence of water damage & mildew & mold. Furniture & carpets could use a deep shampoo - several stains very visible. Aging property; great staff; great location.

10

Clifford

Jan 9, 2024

·

Stayed 1 night

Unique location, peaceful area, several good place to eat in area.

8

mamoon

Jul 27, 2025

·

Stayed 1 night

The property is in a great location but can use some remodeling

10

Janet

Sep 3, 2025

·

Stayed 1 night

The host was super nice and courteous. We were there for medical appointments at Highland clinic two days in a row. I arrived and asked for early check-in. They complied. It was quiet, clean, and most importantly safe. I highly recommend.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised as well stocked and tasty, with attentive attendants.

Related guest reviews

6

Shirley

Dec 1, 2024

·

Stayed 2 nights

Bathroom had mold, undersink wall had hole stuffed with some stuffing perhaps cotton. Repairs were shoddy and unattractive. Bathroom needed a redo. Room was nice. Breakfast good!

10

MICHELLE

Jun 29, 2025

·

Stayed 1 night

Great stay! Robin was in the dining room for breakfast and did an amazing job! Very friendly and helpful! Wonderful experience

10

Brian

Mar 27, 2025

·

Stayed 1 night

Great place to stay. Very clean, all the amenities, friendly staff, great breakfast. I eill stay again.

10

Carmen

May 6, 2024

·

Stayed 1 night

It was a short stay but we found the property to be convenient and clean and the staff was very friendly at both check in and the next morning when we left. The breakfast area was well stocked & fresh and the attendant was friendly & helpful. The room was comfortable and VERY clean. Housekeeping staff was on our floir when we were leaving and so very friendly. Seriously all around smiling people working here 🙂 That goes A LONG WAY! This location was perfect for our reason for coming to Shreveport. Will definitely consider staying here again when we come back.

10

Craig

Mar 24, 2025

·

Stayed 1 night

Good property and really good employees. Breakfast was so so. Main negative was the overbearing perfumy smell all over the hotel.

10

Jordan

Mar 31, 2025

·

Stayed 1 night

Rooms were clean. The front desk and breakfast service was top notch. I would stay here again.

8

Kira

Apr 28, 2025

·

Stayed 1 night

Robin in the kitchen was awesome and so sweet. The rooms smelled must and there was a blinking light above the bed for some reason.

8

Kristy

Dec 4, 2024

·

Stayed 1 night

Staff was really helpful and kind. Nice breakfast.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$145
February	$170
March	$170
April	$158
May	$161
June	$183
July	$151
August	$137
September	$205
October	$178
November	$178
December	$137

Su	Mo	Tu	We	Th	Fr	Sa
				1 $148	2 $164	3 $170
4 $124	5 $162	6 $155	7 $155	8 $137	9 $181	10 $181
11 $124	12 $156	13 $234	14 $189	15 $180	16	17 $155
18 $109	19 $136	20 $162	21 $132	22 $146	23 $174	24 $174
25 $141	26 $211	27 $239	28 $220	29 $146	30 $169	31 $156

Holiday Inn Express Hotel and Suites Shreveport South Park Plaza by IHG

Prices for Holiday Inn Express Hotel and Suites Shreveport South Park Plaza by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Standard Room

Suite, 2 Queen Beds

Standard Room, 1 King Bed

Suite, 1 King Bed with Sofa Bed

Guest reviews of Holiday Inn Express Hotel and Suites Shreveport South Park Plaza by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Hotel and Suites Shreveport South Park Plaza by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $170	19 $158
20 $118	21 $195	22 $162	23 $162	24 $146	25 $146	26 $150
27 $120	28 $199	29 $261	30 $198