La Quinta Inn & Suites by Wyndham DC Metro Capital Beltway

Ass

The staff was very friendly and helpful. The quality of the room was lacking, but it is an older building, so it's not terrible. The whole place smelled like cigarette smoke.

I chose La Quinta Inn & Suites by Wyndham because I trusted the Wyndham brand to provide clean, reliable, budget-friendly accommodations. When booking in an unfamiliar area, I rely on a hotel’s brand reputation, photos, and listed amenities. Unfortunately, this property was very disappointing. We had to switch rooms three times due to issues including ceiling water damage, a broken toilet, and a broken thermostat. Several advertised amenities were either inaccurate or unavailable, including the breakfast photos, guest computer/printer, and overall gym condition. The gym had a roof leak, poor lighting, and a bucket placed to catch water.There were also multiple loud barking dogs on the premises, and the hotel appeared to have some guests using it as long-term housing. Overall, this stay fell far below the standard I expected from a Wyndham-branded hotel, and I was disappointed by both the condition of the property and the misleading online listing. On a positive note, staff seemed apologetic at the condition and helped as much as they could. The parking was plentiful without an additional fee.

Everyone was pleasantly helpful

The room was big for a handicapped person. The staff is nice especially the guy who helped my husband. Air-conditioning was good and parking was good. But the hallway going to the room smelled of smoke. The breakfast was ok.