Name: Crowne Plaza College Park - Washington DC by IHG
Address: 6400 Ivy Lane, Greenbelt, Maryland, United States of America, Greenbelt, Maryland, US
Price range: US$93–US$152 per night
Rating: 8.45

What guests think

At Crowne Plaza College Park - Washington DC by IHG, many guests highlight clean, comfortable rooms, friendly staff, free parking, and a generally quiet setting, while others report recurring issues with elevators, HVAC, towel availability, and some maintenance or service inconsistencies.

The location is quiet and generally convenient for College Park and DC visits, but it sits in an office park with limited walkable dining, so a car or delivery is often needed. On-site dining and breakfast receive mixed feedback, and amenities like in-room microwaves, ice machines, or a pool are limited or unavailable. A few guests cite smoke odors and occasional parking-lot security concerns. Overall, expect solid value and space with trade-offs in reliability and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free parking is appreciated, but amenities are limited: no in-room microwaves, many mention no ice machines (bagged ice in the lobby), and the pool is closed or unavailable. Recurring elevator outages cause long waits, with occasional notes about no shuttle and sparse guest laundry.

Related guest reviews

6

John

1 Jun 2025

·

Stayed 4 nights

The hotel has an elevator problem. Out of the 3 guest elevators only one was working during our 5 day stay. The hotel books large groups so getting to and from your room floor is a big problem. This seems to be a constant problem at this hote.

8

Ronnie

7 Apr 2025

·

Stayed 2 nights

Overall a great property,; stayed 2 nights. Rooms were clean with comfortable beds. Unfortunately during our stay the elevators were down with only 1 out three functioning. For an 18 floor hotel that was rough. Would consider staying again. Breakfast was good;not worth the price- ( it’s the same as a Hampton inn breakfast just not free)

6

Stacey

20 Jul 2025

·

Stayed 5 nights

Only one microwave for entire hotel. House keeping left no towels. Guest laundry was one machine with no where to sit and wait. The washer was broken. Only one elevator working.

10

Judy

13 Aug 2025

·

Stayed 4 nights

The staff was very accommodating, and the hotel was very clean. When our rental care was damaged overnight in the parking lot, management checked their security cameras for us right away. It was a pleasant stay.

6

Thomas

18 Aug 2025

·

Stayed 5 nights

Pro: The common areas were relatively clean and I liked the free parking. Con: The furniture in our assigned room was soiled, the phone and tv didn’t work properly. When we complained we were told it wouldn't or couldn't be fixed and was not offered a solution. We had to ask for another room. Pro: They gave us a better room. Breakfast was offered daily and the wait staff was friendly. Con: No variety in the menu. The same foods everyday and it ended at 9:30 am would have preferred 10am. Pro: Water and ice offered in the lobby area. Con: No ice machine on the floors, inconvenient. Overall this hotel doesn't have many amenities. I was disappointed the pool was closed. It did not meet my expectations and I would give it 2.5 stars. Our flight was delayed due to bad weather which caused us to arrive a day late and we still had to pay for the missed day without any consideration and when we asked for a courtesy late checkout we were told "No" until the power went out leaving everyone without lights and air conditioning in hot weather for several hours and we had to ask again before they said okay to an extra hour. I would have appreciated a little more accommodation considering the circumstances.

10

Angela

19 Jun 2025

·

Stayed 1 night

No shuttle service to metro

8

Robert

20 Jul 2025

·

Stayed 2 nights

Hotel seems clean and updated. I would definitely stay again. Only downside i found was that there is not a pool. My kids were pretty disappointed. Overall, its a good option to stay at.

4

Darnise

24 Jul 2025

·

Stayed 1 night

Overall, I enjoyed my stay. There was only one freezer in the lobby to get ice for all of the rooms. They ran out of ice and I was told no more ice would be available until the next day. I rated the area around the property unsafe because my car was stolen off of the hotel’s parking lot! Security patrol is needed.

8

Shanee

17 Jul 2025

·

Stayed 2 nights

I didn’t like that 2 of the 3 elevators were out of service but the management and staff were very accommodating by letting guest use the service elevators.

6

Ty

24 Oct 2025

·

Stayed 3 nights

The elevators are terrible. Long waits for an elevator.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms clean or spotless, but cleanliness is inconsistent, with reports of stained carpets or linens, smoke odors, dirty bathrooms, and occasional pests; housekeeping in halls and common areas can lag.

Related guest reviews

10

Devena

20 Nov 2025

·

Stayed 1 night

Room was spotless and peaceful

8

Antonio

28 Jun 2025

·

Stayed 2 nights

They really gotta clean those carpets, so many yellow/brown/red stains in both the hallways and rooms, had to keep shoes on at all times. Staff was understanding of how gross that is, but didn’t seem to be able to do anything about it other than offering another room… which also had stains. Seems strange a chain hotel doesn’t own a carpet cleaning machine.

6

Alexander

8 Nov 2025

·

Stayed 1 night

The room was pretty rundown. There were multiple stains on the carpet. Some of the towels were threadbare.

10

Hilari

29 Jun 2025

·

Stayed 1 night

Bathroom (especially shower) was dirty

4

Joy

2 Aug 2025

·

Stayed 1 night

The linens were dirty in my room. The bed sheets and towels had so much stains and the sink didn’t look clean. I had to switch rooms three time because of how dirty they were.

8

ulrica

29 Nov 2025

·

Stayed 3 nights

The room and facility was very clean. I enjoyed my stay. The only complaint I have is that my room stayed cold, no matter how high i turned the thermostat to. But other than that, it was good.

10

Alexis

22 Aug 2025

·

Stayed 1 night

Rooms are very clean, staff super nice and sweet

10

frederick

13 Nov 2025

·

Stayed 2 nights

The room was spotless and staff treated me with care courtesy.

6

Manpreet

3 Aug 2025

·

Stayed 5 nights

Staff is very friendly and cleaners come everyday to refresh the rooms People who stay in facility do not follow rules, facility is supposed to be smoke free but rooms have very strong smell of smoke

4

Christian

24 Mar 2025

·

Stayed 3 nights

We stayed in room 1719, we booked 3 nights we stayed 1. We noticed something crawling in the bed it was a bedbug and we tried to pick it up it pop, blood was over the sheets. We left that morning. Refunded the two nights we didn't stay but didnt accommodate for the nightmare evening we had. Staff was good but i dont know what actions were taken.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious with very comfortable beds and quiet sleep for many. However, guests report poor lighting, weak Wi‑Fi, noise transfer, and recurring AC/thermostat or TV issues in some rooms.

Related guest reviews

10

Arnel

19 Feb 2025

·

Stayed 2 nights

The bed was awesome!!!

8

Amina

12 Aug 2025

·

Stayed 1 night

The rooms could use more light. Other than that, no complaints.

2

Taryn

2 Nov 2025

·

Stayed 1 night

I experienced several issues with the room. The mattress had large sinkholes and exposed metal springs that could be felt when lying down, making it very uncomfortable. The thermostat was not functioning properly, and the lighting in the room was poor. Also, the floor of the bathtub appeared unclean. Hotel staff was notified about the mattress and sent up a blanket to soften the piercing of the springs. Terrible uncomfortable and hot night trying to get sleep. I would not stay here again.Staff said no help could be given due to full occupancy.

10

John

17 Jun 2025

·

Stayed 1 night

Super comfortable bed at a great price with a great view and the area is super laid-back chill so I love this place

10

Jeanette

16 Aug 2025

·

Stayed 1 night

The room was spacious, clean, bed comfortable, carpet throughout hotel clean and modern looking as well as decor. We definitely will want to stay here when we are in the area again.

10

Deb

3 Jul 2025

·

Stayed 1 night

Great place. Great staff. Wonderful beds

10

Victoria

3 Apr 2025

·

Stayed 1 night

Rooms are large and comfortable, as are the beds. Definitely a step up from similarly priced motels.

8

Richard

7 Aug 2025

·

Stayed 1 night

I enjoyed my stay it's a nice hotel especially when considering the price. As far as complaints the sink in the bathroom was extremely slow the fridge was ancient and leaked there was no microwave in the room I was able to hear way too much from the room nextdoor and the Wi-Fi was weak. Some positives I got a nice clean room a huge bed really big tv nice shower it's a quiet and calm location front desk was helpful and friendly and theres a restaurant in the lobby.

6

elliott

30 Mar 2025

·

Stayed 1 night

Friendly staff, good overall hotel. Very thin walls. Could hear conversations from all nearby rooms and hallways.

4

Elizabeth

30 Dec 2024

·

Stayed 1 night

The hotel is beautiful, room was clean, but oh my god the room was hot. When we checked in, it was 74° in the room. We cranked the A/C down to 67. Came back 8 hours later at midnight and it was 78°. Barely slept because it was so hot.

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AI-generated summary based on recent guest reviews

Service

Staff are often described as friendly and accommodating, and some issues were promptly resolved. Experiences vary, with reports of rude or unhelpful interactions, early housekeeping knocks, and slow responses to towel or maintenance requests.

Related guest reviews

6

Seth

28 Aug 2025

·

Stayed 1 night

The room was okay, the bathroom was dirty, specifically the door and showers . Front desk staff were very unhelpful and not willing to help. We had to speak to the manager, to be finally received the help needed.

4

Stephen

30 Aug 2025

·

Stayed 2 nights

Fairly clean property, but amenities were lacking, and the staff was unfriendly and unhelpful. Perhaps they were short-staffed.

2

Dorothy

21 Jan 2025

·

Stayed 2 nights

THIS HOTEL HAS ROACHES!!! DO NOT STAY AT THIS HOTEL!!! When I checked in, the person was less than pleasant…nasty nice is what I would call her!!! I was told my deposit would be released in 7-10 business days…IT WAS NOT!!! After 7 days, I called the hotel and was told it was refunded immediately. It was not! I called back and spoke with the hotel’s manager/director, he was rude, unprofessional and borderline hung up on me without solving my deposit problem. After calling my credit card company, I was told the hotel actually voided my original deposit date, gave me a refund of “$0.99” (as opposed to my $100 original deposit). This process generated an additional “7-10” business days for my deposit to be released, which was then, $99.90. JUST UNDERSTAND, THAT IF YOU HAVE A FINANCIAL DISPUTE WITH THIS HOTEL…DO NOT, AND I REPEAT, DO NOT EXPECT HONEST OR SINCERE RECIPROCITY. Stay at this hotel at your own risk.

2

Kara Lizabeth

11 Aug 2025

·

Stayed 4 nights

The front desk could not check my party of 3 in due to some sort of communication glitch between the hotel and Expedia. I had to contact Expedia and have 3 go arounds to get that sorted (and I’m not sure it is ) and they only allow 2 bath towels per room despite the higher number of people staying in the room. This would not be an issue if the towels had some weft to them but this was not the case. I would not book here again

10

Troy

26 Apr 2025

·

Stayed 1 night

The staff is incredible

4

Ashley C

14 Jul 2025

·

Stayed 3 nights

Unfortunately our stay was less than satisfactory. The elevators were broken and unreliable for our whole stay. We couldn't get enough towels for our room occupants due them not having enough. They promised to bring some up, they never came. The lamps in our room didn't work, the front desk associate said an engineer would be up, they also never showed up.

10

Edward

4 Jun 2025

·

Stayed 1 night

A wondertful property. Check in staff very friendly professional and caring

10

Arnaldo

4 Jun 2025

·

Stayed 1 night

I like service of the staff courteous and pleasant.

10

Jessica

31 Dec 2024

·

Stayed 1 night

Pauline and Shayla are amazing. My stay was great. Room was clean, hotel is quiet, staff is professional and helpful

8

Heather

5 Aug 2025

·

Stayed 4 nights

The staff is exceptional. Always friendly and helpful.

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AI-generated summary based on recent guest reviews

Location

Quiet office-park setting that’s convenient for the University of Maryland and Metro access to DC, with ample free parking. Limited walkable dining means a car or delivery is useful, and a few reviews mention vehicle break-ins.

Related guest reviews

8

Lillie

22 Apr 2025

·

Stayed 2 nights

Location

10

AMANDA L

23 Jun 2025

·

Stayed 1 night

It's close to UMUC

10

Susan

10 May 2025

·

Stayed 2 nights

Location with nearby access to Metro to go into DC. It was clean and comfortable. I would have preferred a room on a lower floor than 8th but the elevators were functioning and you didn't have to wait for long.

8

Kyra

3 Jun 2025

·

Stayed 4 nights

Popular hotel in a quiet location with good access to metro train green line

4

Darnise

24 Jul 2025

·

Stayed 1 night

Overall, I enjoyed my stay. There was only one freezer in the lobby to get ice for all of the rooms. They ran out of ice and I was told no more ice would be available until the next day. I rated the area around the property unsafe because my car was stolen off of the hotel’s parking lot! Security patrol is needed.

10

Murali

10 Mar 2025

·

Stayed 1 night

Very conveniently located!

6

Lagina

1 Jul 2025

·

Stayed 2 nights

Check in was chaotic. Air condititioner did not work properly. There are no resturants or shops within walking distance if you happen to stay there on the weekend and have no transportation. Room was clean.

10

john w reed

12 Jan 2025

·

Stayed 1 night

Great location for our needs. Free parking

10

karen

28 Jan 2025

·

Stayed 1 night

Very convenient to the Metro to get to DC. Great place to stay for Cap One Arena events.

10

Loan

13 Aug 2025

·

Stayed 1 night

Bed is comfortable, the traffic is convenient , Receptionist is very friendly. We requested early check-in and was accepted. Would definitely recommend this to my friends. This place is excellent!

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AI-generated summary based on recent guest reviews

Dining

Restaurant and breakfast reviews are mixed: several guests enjoyed tasty meals and friendly service, while others found limited hours, slow or understaffed service, and inconsistent food quality. Breakfast is typically not included and can feel pricey.

Related guest reviews

8

Carla

13 Jul 2025

·

Stayed 2 nights

Hotel was clean, front desk staff friendly & welcoming. Beds were very comfortable. Dining was pretty bad - food and service. Would stay again, but would plan on dining off site.

8

Michael

2 Jul 2025

·

Stayed 1 night

Great view out the 11th floor. Breakfast not being complementary was a bit ridiculous and we weren't given our vouchers at check-in so that was an awkward interaction, but besides that nice space.

6

Thomas

18 Aug 2025

·

Stayed 5 nights

Pro: The common areas were relatively clean and I liked the free parking. Con: The furniture in our assigned room was soiled, the phone and tv didn’t work properly. When we complained we were told it wouldn't or couldn't be fixed and was not offered a solution. We had to ask for another room. Pro: They gave us a better room. Breakfast was offered daily and the wait staff was friendly. Con: No variety in the menu. The same foods everyday and it ended at 9:30 am would have preferred 10am. Pro: Water and ice offered in the lobby area. Con: No ice machine on the floors, inconvenient. Overall this hotel doesn't have many amenities. I was disappointed the pool was closed. It did not meet my expectations and I would give it 2.5 stars. Our flight was delayed due to bad weather which caused us to arrive a day late and we still had to pay for the missed day without any consideration and when we asked for a courtesy late checkout we were told "No" until the power went out leaving everyone without lights and air conditioning in hot weather for several hours and we had to ask again before they said okay to an extra hour. I would have appreciated a little more accommodation considering the circumstances.

10

Damoyne

5 Jul 2025

·

Stayed 3 nights

Great !!!! Had no complaints they gave me free breakfast for my bday !…. The bartender makes real good drinks and the food is good as well

4

Evangelyn

19 Mar 2025

·

Stayed 1 night

I travelled to College Park MD for business purposes. In an effort to have a quick and easy dinner, I went to the hotel lobby bar. At the bar, I encountered 2 very boisterous "non-guests" who interrupted my conversation and had very rude things to say (to me, a complete stranger). Apparently, these people are "regulars" at the lobby bar. The bar tender forgot to give me water and my cocktail, and never asked me anything during my 45 min dinner. Better staff training needed at this hotel. Would choose somewhere else for business travel.

10

Donna

24 May 2025

·

Stayed 2 nights

Easy, convenient parking right in front. Quick check-in and easy elevator access to room. This hotel was VERY quiet and clean. We had one dinner and two breakfasts at the hotel restaurant, and all meals were very good. We would definitely stay there again.

10

Blanca

25 Aug 2025

·

Stayed 1 night

Friendly staff and the breakfast was delicious!

10

Carter

18 Aug 2025

·

Stayed 2 nights

The bistro had good food and the bed was comfortable.

10

Gabrielle

17 Aug 2025

·

Stayed 1 night

There should be more food options available for late arrivals after 10 PM. Since local eateries can be 20 minutes or more away from the hotel.

6

Michael

18 Aug 2025

·

Stayed 1 night

The front desk was unable to accommodate a request for extra pillows for the bed and met the request with an attitude and lack of professional communication. The restaurant had a modified menu and we both got food poisoning.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$91
February	US$95
March	US$98
April	US$106
May	US$130
June	US$117
July	US$105
August	US$92
September	US$121
October	US$131
November	US$110
December	US$92

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $152	17 $99	18 $121	19 $122
20 $95	21 $95	22 $99	23 $106	24 $106	25	26
27 $105	28 $102	29 $110	30 $111

Su	Mo	Tu	We	Th	Fr	Sa
				1 $110	2 $132	3 $118
4 $97	5 $97	6 $101	7 $101	8 $97	9 $106	10 $136
11 $102	12 $101	13 $106	14 $96	15 $98	16 $132	17 $132
18 $97	19 $96	20 $110	21 $106	22 $98	23 $115	24 $124
25 $99	26 $96	27 $96	28 $96	29 $93	30 $116	31 $119

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Standard Room, 2 Queen Beds

Standard Room

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Crowne Plaza College Park - Washington DC by IHG

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Prices for upcoming dates