Name: Crowne Plaza College Park - Washington DC by IHG
Address: 6400 Ivy Lane, Greenbelt, Maryland, United States of America, Greenbelt, Maryland, United States of America
Rating: 8.48

Guest reviews

8.5

Very good

Based on 1,531 verified reviews

Who stays here?

Business

32%

Couple

16%

Family

34%

Group

8%

Solo

7%

What guests think

AI-generated summary based on recent guest reviews

At Crowne Plaza College Park - Washington DC by IHG, many guests highlight clean, comfortable rooms, friendly staff, free parking, and a generally quiet setting, while others report recurring issues with elevators, HVAC, towel availability, and some maintenance or service inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Alton

2 weeks ago

·

Stayed 1 night

I had to change rooms twice. So many problems. Shower not working properly. I should have got another room but I was to tired I gave up.

2

Nancy

2 weeks ago

·

Stayed 2 nights

The check in agent was great and friendly whe. I arrived… a different experience at check out though as the agent named McKenna …An African American lady who clearly did not want to be there was the rudest person I’ve EVER had wait on me!!!!!!I’ve stayed at lots of Holiday Inns etc and even worked for the company in Minneapolis from 1986-2000.. but NEVER had an employee speak to me the way she did. I went to check out and give her my card keys. I didn’t see her hand . I said my room # and she said “ how rude “.. I said what?? Me?? She said “Yes your being rude I had my hand out”….. I advised her I didn’t see it which I didn’t .. who the heck speaks to a customer that way ???.. wow!! She needs to go back to customer service training cause that alone will have me bad mouth this property and never stay there again., your company should be ashamed that that’s who is the face to check out/ in too..

10

Revesh

2 weeks ago

·

Stayed 2 nights

Hotel and staff was amazing, great weekend stay

8

Devan

3 weeks ago

·

Stayed 1 night

Breakfast was fresh. Great service

4

Theresa

3 weeks ago

·

Stayed 2 nights

Hotel was nice room was good. Staff however was not helpful. Concierge desk could not even give me directions to metro station. She just said to take an uber. The website said it is a 3 min drive. I put into my gps and its a 15 min drive. I asked another guest and they were able to tell me how to get there in 3 mins. They didnt tell me i needed a voucher for breakfast even when i asked at checkin that it was included. No mention that i needed a voucher. Then our 2nd night there a group of young kids checked in. All on our floor. 2 and a half hours of yelling and running up and down halls along with slamming doors. I called down and they said they would speak to chaperones. Continued til 1030 pm. Woken up by 5:30 to the start of it all over again. Complained again at check out but they had nothing to say but sorry.

6400 Ivy Lane, Greenbelt, Maryland, United States of America

Location

Located in Greenbelt, Crowne Plaza College Park - Washington DC by IHG is in the business district, within a 10-minute drive of University of Maryland, College Park and U.S. Department of Agriculture Center at Riverside. This hotel is 4.4 mi (7 km) from SECU Stadium and 10.2 mi (16.5 km) from Washington Hospital Center.

Greenbelt Park(2.3 Miles)

University of Maryland, College Park(3.5 Miles)

Xfinity Center(3.7 Miles)

NASA Visitor Center(4.1 Miles)

U.S. Department of Agriculture Center at Riverside(4.2 Miles)

SECU Stadium(4.4 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

Check-in from 15:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available onsite. The parking is limited and does not require a reservation.

A buffet breakfast is available daily from 6:30 AM to 9:30 AM for a fee, approximately USD 10 to 20 for adults and children.

Yes, pets are allowed with a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional accessibility features may be available upon request.

The hotel is located in Greenbelt, within a 10-minute drive of the University of Maryland, College Park, and the U.S. Department of Agriculture Center at Riverside. It is approximately 4.4 miles from SECU Stadium and 10.2 miles from Washington Hospital Center.

Yes, the property features a swimming pool. Details about the type of pool and operational hours are not specified.

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Information regarding the availability of extra beds and cribs is not specified. Guests are encouraged to contact the property directly for specific requests.

Crowne Plaza College Park - Washington DC by IHG

Amenities

Property description

Book on Vio

Guest reviews

Very good

Who stays here?

What guests think

Location

Property policies

Check-in instructions

Good to know

Optional extras

FAQs

Have a question?

Similar properties

Product

Company

Contact

Social

Crowne Plaza College Park - Washington DC by IHG.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Very good

Who stays here?

What guests think

Location

Property policies

Check-in instructions

Good to know

Optional extras

FAQs

Have a question?

Similar properties

Crowne Plaza College Park - Washington DC by IHG