Hampton Inn Waterville

The staff, especially Doreen at checkin was so very sweet and friendly. Breakfast area and person also did a knock out job. Grandchildren and I loved the pool. It was clean and a decent temp. Beds were comfy, we will def make this our go to hotel when I visit Waterville.

This was a very nice stay. The hotel staff was friendly, the breakfast was fairly decent and they had snow brushes available for guests to use because of the impending snowstorm. The gym was a little spartan and a little too hot and the elevators were mildly scary. But overall this was a nice hotel. Its tough because I usually stay in the Hampton Inn in Augusta and it just has some nicer amenities but I would definitely stay here again and would recommend it to my friends.

Very loud. Both inside and outside noise was a lot. Vending machine signs led you to empty spaces. High price for a very average to below average stay.

Nice facility, but dog friendly, and dogs like to bark very early in the AM

The staff members behind the desk were top notch! Both were very helpful and super friendly. Was also thankful for the laundry facilities even though it cost $4 to was and $4 to dry

The rooms are good sized and clean. Beds comfortable. Very quiet. Pool was clean and warm. Breakfast was excellent, lots of choices.

Amazing breakfast, quiet and easy parking.

Clean, pet friendly, but poor cellular reception.

One night stay at Hampton worked out great! The pool was great after a long hot day. Perfect temp and very clean. Good breakfast in the am and appreciated the 12pm checkout!

Pool and breakfast were excellent amenities!

Easy check in, very clean, beds/pillows were super comfortable. Temperature in room perfect and easy to navigate. Will definitely recommend and stay again.

All was clean, staff helpful and friendly

Very clean Hampton Inn, with fantastic staff at the front desk. We’ve stayed her many times for ski races locally and always appreciate the welcoming staff, great breakfast and clean, quiet rooms

The walls were paper thin, in the morning I heard several peoples phone alarms waking them up… Shower had hairs in. Everywhere else seemed clean. Breakfast was basic American fare. They have 24hr tea/coffee in lobby but I’d have preferred a kettle in my room to save time!

We have spoken to hotel management, they are aware of the following, and the manager was very respectful and understanding. That being said, this hotel has a safety issue that caused me to have a fall in the shower. The shampoo/conditioner/body wash bottles, attached to the wall at the foot of the tub, drip along the wall and floor of the tub. The tub itself apparently has a non-slip treatment that didn’t cover the end of the tub where the products hang and what was treated was still very slick. I fell while stepping in to the shower. My husband went to let the front desk staff know and they were rude and only said they would “make a note”. In all of that, we hadn’t noticed that we needed more pillows and he went to request some. The employee who had taken over for the night shift was very aggressive and rude to him and made what should have been a simple complaint and request something very negative. Instead of enjoying the night before my husband left town for weeks, we spent the night with me in pain and him emailing management. We would have left that night had I not fallen and had an increasingly more painful back injury from the slippery shower. While the hotel itself is nice enough and has good amenities, the staff we encountered were not up to Hilton brand standards, or any customer service standards.

Simple and clean stay.

We stay here every year for a ski race event. It is always clean, quiet, a fantastic breakfast for athletes and spectators alike

Clean, quiet, friendly staff!! A lot of dining options in the area. A perfect stay!

I would definitely stay here again because of the cleanliness.

Hampton Inn was great, Super clean, comfy bed and a nice breakfast in the morning. would book again

Great all around except for the TV not working

Very loud. Both inside and outside noise was a lot. Vending machine signs led you to empty spaces. High price for a very average to below average stay.

First time on 1st floor, loved the room however no room privacy curtains on windows, cars parked right outside and people walking by are clearly visible, no privacy

I had the air conditioner set at 71 degrees and it went off every 20 min while I was sleeping and so I am not sure why it was soooooo hot and the air conditioner was very loud so I didn't sleep very well

Excellent room, comparable to high end hotels. I was very comfortable during my stay, will certainly book again and recommend to others! Staff was wonderful, pleasant and professional. Thank you for a great experience.

A quick overnight stay for business. Friendly and easy check-in; clean facilities; spacious room with everything I needed.

The walls were paper thin, in the morning I heard several peoples phone alarms waking them up… Shower had hairs in. Everywhere else seemed clean. Breakfast was basic American fare. They have 24hr tea/coffee in lobby but I’d have preferred a kettle in my room to save time!

Exactly what we needed. Big room and close to family we were visiting.

Nice person at front desk. Check in was easy. Room clean. AC was very noisy. No paper pad or pen to write a note in room. No towel racks in bathroom.

The room was conveniently located right off the lobby for my mom as requested and very quiet

The staff, especially Doreen at checkin was so very sweet and friendly. Breakfast area and person also did a knock out job. Grandchildren and I loved the pool. It was clean and a decent temp. Beds were comfy, we will def make this our go to hotel when I visit Waterville.

The staff was incredibly kind and helpful.

All was clean, staff helpful and friendly

Great service! Clean rooms! Very friendly and professional staff.

Good hotel for Watwrville, very nice staff

Very clean Hampton Inn, with fantastic staff at the front desk. We’ve stayed her many times for ski races locally and always appreciate the welcoming staff, great breakfast and clean, quiet rooms

Great staff. Professional. Welcoming.

We have spoken to hotel management, they are aware of the following, and the manager was very respectful and understanding. That being said, this hotel has a safety issue that caused me to have a fall in the shower. The shampoo/conditioner/body wash bottles, attached to the wall at the foot of the tub, drip along the wall and floor of the tub. The tub itself apparently has a non-slip treatment that didn’t cover the end of the tub where the products hang and what was treated was still very slick. I fell while stepping in to the shower. My husband went to let the front desk staff know and they were rude and only said they would “make a note”. In all of that, we hadn’t noticed that we needed more pillows and he went to request some. The employee who had taken over for the night shift was very aggressive and rude to him and made what should have been a simple complaint and request something very negative. Instead of enjoying the night before my husband left town for weeks, we spent the night with me in pain and him emailing management. We would have left that night had I not fallen and had an increasingly more painful back injury from the slippery shower. While the hotel itself is nice enough and has good amenities, the staff we encountered were not up to Hilton brand standards, or any customer service standards.

Staff was friendly and helpful.

Inadvertently booked a room for the same day. Admittedly, this was my mistake. (Looked at the calendar wrong after a Holiday) I actually needed it for the next night for my men. Tried to rebook within MINUTES when I realized my error. Orbitz Customer service was very good to deal with. Hampton Inn? Not so much. Took my money. Wouldn't cancel. We have major projects going in that area. We will book elsewhere.

Location

A quiet area not much to do. Staff was great and helpful!

Friendly staff, clean rooms, convenient

Perfect Location

Convenient,plenty of parking and dinning options.easy to find ,right off the exit.great staff,helpful and friendly.

Good, clean hotel. A title pricey for Waterville but just adjacent to Colby campus. Easy parking.

Great location for time we needed in Oakland ME

Great room. Close to good food.

It was close to where I needed to go.

We have stayed at this hotel before and will continue to support the wonderful staff. Lots of decent restaurants nearby.

clean and comfortable stay. basic breakfast is provided, staff is friendly and helpful

Wonderful! Breakfast was great!

We stayed here for my child’s tournament and it was great. Really was impressed with their breakfast offering.

Very clean Hampton Inn, with fantastic staff at the front desk. We’ve stayed her many times for ski races locally and always appreciate the welcoming staff, great breakfast and clean, quiet rooms

Amazing breakfast, quiet and easy parking.

We stay here every year for a ski race event. It is always clean, quiet, a fantastic breakfast for athletes and spectators alike

Very good staff was great , breakfast needs to be better at these hotels in general.

One night stay at Hampton worked out great! The pool was great after a long hot day. Perfect temp and very clean. Good breakfast in the am and appreciated the 12pm checkout!

Hampton Inn was great, Super clean, comfy bed and a nice breakfast in the morning. would book again

Pool and breakfast were excellent amenities!