Name: Country Inn & Suites by Radisson, Holland, MI
Address: 12260 James Street, Holland, Michigan, United States of America, Holland, Michigan, US
Price range: US$71–US$190 per night
Rating: 7.93

What guests think

At Country Inn & Suites by Radisson, Holland, MI, travelers often praise friendly staff, decent breakfast, and comfortable rooms, while many also point to an aging property with inconsistent cleanliness, noticeable odors, and maintenance issues across common areas and pools.

Location is convenient to area attractions yet tucked behind an aging shopping area with limited signage, making it hard to find and sometimes subject to freeway noise. Rooms vary in size and comfort, with some spacious and quiet, while others report thin walls, older fixtures, and intermittent AC or window issues. Expect a no-frills stay with warm service in an older property that suits short visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Older facilities with recurring maintenance problems—reports of broken elevator and ice machines, pool closures or strong chemical odors, and some dark or poorly lit areas and entrances. Guests like the porch/fire pit and generally feel parking is safe, though signage is limited.

Related guest reviews

6

Darcie

28 Jul 2025

·

Stayed 1 night

The hotel was clean but run down. The pool area had a horrible smell and we did not feel comfortable going in there.

8

Jennifer

13 Aug 2025

·

Stayed 1 night

The property was neat and tidy. Staff was very nice. The price is high. Our room was pretty smelly - like sweaty feet. But it was clean. Our AC unit was making a rattling noise which would have kept us awake. I removed the filters and cleaned out all of the accumulated dust on them and they stopped rattling. One of the security doors was not working and guests kept propping the door open. Pool was quite chilly but had towels.

6

Ellen

15 Jun 2025

·

Stayed 3 nights

This hotel needs some serious updating. The pool had many lights out in the ceiling, and the ladder was broken. It was clean and maintained. Our room was very outdated; no USB ports and the mattress was not comfortable. The hallways are very dark and need more light. The staff did a great job with checking in, answering questions and just being very kind; housekeeping was very friendly. I would stay again, if there were much needed updates to the hotel.

10

Janice K

27 Oct 2025

·

Stayed 1 night

Breakfast was average-eggs healthy, bacon not so much. But it was my choice. Parking lot was not lit when I left at 7 am.

10

Katherine

9 Sept 2025

·

Stayed 3 nights

Very cute property with a nice porch and fire pit. They had games available to borrow in the lobby and cookies upon arrival.

10

Sally

1 Oct 2025

·

Stayed 1 night

The elevator and icemachine on 2nd floor were broken. Rooms and bed very comfortable

10

Ruth

6 May 2025

·

Stayed 1 night

Lots of empty shops in area. GPS was hard to locate property without signs on main roads

2

Raymond

22 Dec 2024

·

Stayed 1 night

Pool closed no warning during check in stayed here because of the pool ruined my weekend

10

Dorota

9 Aug 2025

·

Stayed 4 nights

Area around hotel is peaceful, lots of trees makes it more enjoyable. Swimming pool was very small and fire pit area needs more attention.

4

Cathy

23 Aug 2025

·

Stayed 2 nights

Door to room did not work right. No place to hang wet towels. Toilet Running continuously unless you fiddle with handle. Bed sheets very wrinkled and seemed like they had been previously slept in. The bathroom outlet did not work when 2 appliances plugged in. Outdoor area overgrown and uncomfortable. Chemical smell in pool room too strong, poor ventilation. We would not stay there again.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: many rooms are tidy, but there are repeated reports of bathroom mold, stained linens and carpets, musty or pet odors, and lapses in housekeeping.

Related guest reviews

6

Jonathan

13 Sept 2025

·

Stayed 2 nights

We stayed for two nights. For the price and the Radisson name, I was hoping for a nicer and more updated hotel. The bathroom ceiling was covered in mold/mildew probably from not having a working exhaust fan for a period. You could tell they made an attempt to clean it but still… those types of things don’t inspire much confidence. Breakfast was good. Staff were helpful and friendly. It’s an older hotel but could use some additional TLC. This felt more like a Days Inn or super 8 which should be sub $100 per night. I’d spend a little more and look elsewhere.

2

Salim

28 Jun 2025

·

Stayed 2 nights

The place is quiet, the desk young lady was nice but the place is dirty especially the bathtub has molding, the carpet is dirty, i have pictures if needed

4

Danny

20 Aug 2025

·

Stayed 2 nights

Upon checking in we went to our room and immediately pulled down the blanket to check for clean sheets and both beds were dirty! The staff member that went to verify this never said a word to us, but spoke to housekeeping in the hallway and showed her the filth. We were assigned a new room (see pics). The sheets were clean, but the curtain had a tear, ceiling had something on it, carpet had two huge stains, drip marks on their artwork, something under the desk, etc. I went to front desk and asked for a manager and was told she wasn't in. I contacted Expedia who reached out to management on our behalf. Management refused to refund or discount our room.

2

Veronica

15 Oct 2025

·

Stayed 1 night

The room was disgustingly kept. We did not shower because there was mold in shower. I was so disappointed because we had also reserved a king suite but we were told that they didn’t have any available so we had to settle for the queen double therefore it being so filthy just made it so bad.

4

Stefan

8 Oct 2025

·

Stayed 1 night

We stayed here as we were looking for a dog friendly hotel. The room smelled like a dog kennel and there was a giant pee stain on the carpeting. However, the sheets and bed were comfortable. Nevertheless, I don't think this room should have been rented out as it stunk really bad.

2

Debra

11 Jun 2024

·

Stayed 1 night

Multiple nasty brown stains all over sheets bedspread blanket. Ripped curtains. New sheets provided were also stained had to sleep in clothes on mattress pad with one top sheet without stains. Had it not been 10:30 at night I would have left immediately. This property is substandard I will never stay at a Radisson property again.

10

Richard

20 Aug 2025

·

Stayed 3 nights

Very good breakfast and excellent service clean rooms and prices right

10

Kimberly

3 Sept 2025

·

Stayed 1 night

Great place for the price. Very clean. Will stay again.

6

nancy

23 Aug 2025

·

Stayed 2 nights

We found our room to be quite dirty and not cleaned well. There was a spider and web on the towels on the sink in the bathroom bathroom. The hotel itself could use a little bit of sprucing up.

4

Nadeen

12 Jul 2024

·

Stayed 1 night

There was a previously used bar of soap in the shower. The room was musty smelling. The sheets were not fresh. Towels were not folded neatly. Just hoping at this point that it actually had been cleaned before we stayed in the room.

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Rooms

Rooms are dated and vary in comfort; some are large with comfortable beds, while others note thin walls, older windows or AC, and small or uncomfortable pillows.

Related guest reviews

8

Maria

18 Aug 2025

·

Stayed 1 night

Rooms are big

8

Jeff

21 Dec 2025

·

Stayed 1 night

Room was extremely clean and the bed was incredibly comfortable.

8

Geoffrey

24 Jun 2024

·

Stayed 1 night

The room and the property were fine, but the mattress was long past its expiration date - all sunken in.

8

chrissy

21 Aug 2025

·

Stayed 1 night

Room was clean and comfortable. We were not in our room a ton but my only complaint was the pillows. They were not great which cause us to not sleep well.

10

Rita H.

19 May 2025

·

Stayed 2 nights

The windows were old and didn’t shut properly so we heard every sound from outside including the wind howling. This hotel needs a “refresher”

8

janine

28 Aug 2025

·

Stayed 3 nights

Coffee still not that great, bed was not the most comfortable.

8

Justin

26 May 2024

·

Stayed 1 night

For the rate it's a good clean option. The gentleman at the front desk was very nice and accomadating. The facility is well maintained and clean. The room was a good size, comfortable and clean (except the long hair hanging from the mirror and the bathroom vent was pretty dirty). The only real issue we had, the rooms are not sound proof, we heard our neighbors all night. By 2am they went to bed, we know this because we then heard them snoring. But again, for the price it was a good option for one night!

4

Kathy

21 Aug 2025

·

Stayed 1 night

The room smelled musty and looked very outdated. All night long i could her the people next door. Walls seemed very thin. No extra pillows asked and never got any. Breakfast was ok however juice machine spout was very dirty and had some mold on it . For the price charged we were very disappointed.

8

Luann

19 Aug 2025

·

Stayed 2 nights

In the high heat temperatures; the cooling system was challenged to keep the rooms cool. We had to move rooms due to our AC not working.

8

Sue

29 Sept 2025

·

Stayed 3 nights

The room was large and very functional. It was musty, so luckily I brought room spray. It did seem like anytime I went to the front desk for anything there was no one there, just a sign saying they were out helping another guest. The breakfast was very typical.

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Service

Service is often friendly, helpful, and accommodating, but some guests encountered unstaffed or slow front desks, communication issues, and occasional policy or billing frustrations.

Related guest reviews

2

Jane

20 Mar 2025

·

Stayed 1 night

We checked in with our dog and were told there would be an additional $25 fee. We were told there was no record of us having a dog. We had to put a $100 damage deposit down which we did. The girl that checked us in did not say anything else about our dog. We got settled into our room and were gone about 3 hours. When we got back we could not get into our room so we went to the front desk. We were told that the manager locked us out of our room because our dog barked when she knocked on a door near ours. Yes a dog will bark when they hear a knock. We were also told that we would be charged $250 for leaving our dog in the room alone. We were never told we could not leave our dog nor were we told about any fine we would incur. I never was shown any documents and I did not sign anything. We were very upset and then were told we would not be charged the $250. We packed up our things and left. It was a horrible experience and I will be contacting corporate for Country Inn

8

Jonna

4 Dec 2025

·

Stayed 2 nights

Staff was super friendly and helpful. Beds and bathrooms were clean. They were great at accommodating our request for connected rooms.

4

Brian

27 Sept 2025

·

Stayed 2 nights

Room was fairly clean night staff was great day staff was rude

10

Loretta

31 Jul 2025

·

Stayed 2 nights

There was a problem with the room’s air conditioning. It was checked but couldn’t be fixed right away so they graciously provided us with the room next door. The staff were very courteous.

10

Margaret

5 Dec 2024

·

Stayed 2 nights

The staff at this hotel are excellent and go above and beyond to make your stay memorable. I would like to give two staff special recognition. A young lady named Margaret who worked yesterday afternoon Alexis Chavarría, the operations manager. Both went above and beyond being helpful.

10

Jack

28 Aug 2024

·

Stayed 1 night

When i checked in I had to wait about 10 minutes for someone to get to the counter to check me in. I was surprised that the counter was un staffed for so long. Hard to find due to lack of signs close to the street. Had a very nice room very comfortable.

10

Kenneth

3 Oct 2025

·

Stayed 3 nights

Ron, the employee that checked us in, helped me correct a problem I had created myself and did it all with a very professional attitude while handeling other customers issues. My thought went straight to someone is underusing this talented person. Thank you Ron, you did a wonderful job

10

Patricia

8 May 2025

·

Stayed 1 night

One night stay for Tulip Fest. Very comfortable room, bed was heavenly—light comforter and lots of pillows. Customer service superb. Would definitely stay here again!

10

Debra Marie

1 Oct 2025

·

Stayed 3 nights

Great staff, feels like home, cookies and tea in the evening and full spread breakfast in the morning. No complaints from me!

8

Thomas

8 May 2025

·

Stayed 3 nights

I did have one issue. I had put in for a 3 night stay and I wanted to cancel the last day. Front desk could not approve without manager approval. Manager wasn't there and front desk refused to call manager and said I had to send her an email. I never got a response from the manager. Next morning we got a text from front desk saying check out was at noon. That's it!! As it was a text and not an email we did not see the text until 11am as we were shopping in town.. This is really poor communication. I put in the request at 4 PM the previous day, both managers had the day off, The front desk refused to contact either of the managers. This is totally unacceptable and puts a poor reflection on any hotel that doesn't have access to a manager during normal business hours. I wouldn't stay there again.

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AI-generated summary based on recent guest reviews

Location

Convenient for reaching Holland’s attractions and generally quiet, but the property is tucked behind an older shopping area, can be hard to find due to minimal signage, and some guests noted freeway noise.

Related guest reviews

6

Ryan

22 Jun 2025

·

Stayed 1 night

I liked the location the most. Beeches close by and food options. What I didn't like was no curtains in our room and a big flood light directly above window so it was bright as can be while we tried to sleep. Needless to say I slept very little. There is no signage off the road and GPS just sent us around the block 3 times. Property was ok but definitely not worth the $200+ for a nights worth of no sleep. I will not be returning.

10

Amy

24 Jun 2025

·

Stayed 3 nights

Overall, the Country Inn & Suites worked out great for what I needed--a clean, comfortable place to stay while in town for a wedding. My bed was super comfortable and the room was clean. It's pleasant/no frills. I interacted with 3 staff members who were all kind and helpful. This location is tucked away (fairly hidden actually) behind a movie theater and completely empty shopping center. There is one restaurant within walking distance, but the upside is it's open late.

8

Mathew

5 Sept 2025

·

Stayed 1 night

Good basic hotel with great location.

8

Jeri

15 Aug 2025

·

Stayed 1 night

Convenient hotel near venue.

8

Gary

30 Jun 2024

·

Stayed 6 nights

The hotel is hard to locate as it's in the back of a tourist attraction. The bathtub was extremely slick with nothing to hang onto. I requested a rubber bath mat and were able to find one (the only one, apparently). All in. all, the staff was very helpful and kind, and it was affordable with a good breakfast available.

10

DAVID

20 Oct 2024

·

Stayed 1 night

Kind of in the middle of nowhere but very nice rooms, staff, pet friendly and a really nice breakfast!

10

Russ

1 Jan 2025

·

Stayed 7 nights

The location is great for me, close to a theater, restaurants and where my family lives.

8

Edward

29 Aug 2024

·

Stayed 1 night

Tucked too far in and freeway noise was distracting at night.

8

Paul

23 Jun 2024

·

Stayed 2 nights

It was very difficult to find even with GPS. There are no signs on either of the main roads surrounding it. Even though the condition isn't bad, it could use some updating.

10

Betsy

5 Sept 2025

·

Stayed 1 night

I liked the big windows and quiet location.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback ranges from tasty with good variety to average or disappointing, with occasional comments about limited options, dried items, or weak coffee; weekend hours may start later.

Related guest reviews

6

Melissa

7 Aug 2025

·

Stayed 1 night

It was not as nice a property as I expected for the price. Breakfast had few selections.

2

Susan

24 Aug 2025

·

Stayed 1 night

I stupidly had booked for one month prior so can’t get money back and fee was much higher when booking day of actual stay which I had told at check in there was no reservation for me. I got a room in 1st floor and I had flies in my room all night and in morning. Breakfast was disappointing. On site it said fresh oatmeal and all I saw were the packets.

8

janine

31 Dec 2024

·

Stayed 2 nights

Coffee was terrible both days...do you get the water from the ditch out back? At least they had good creamer...king sized bed was uncomfortable, otherwise good stay.

8

Marnie

4 Jul 2025

·

Stayed 1 night

Nice place to stay. Location is convenient and room was comfortable. Overall great stay. Only complaint, breakfast was not fresh. Sausages were so dried out you could not bite into them. But it was free…

8

bonnie

1 Aug 2025

·

Stayed 3 nights

We enjoyed our stay. They served a great breakfast.

6

gregory

22 Sept 2025

·

Stayed 1 night

Little run down. Not a great breakfast.

8

pauline

14 Aug 2025

·

Stayed 3 nights

Very nice property. Beds were comfy with plenty of pillows and the room was clean. Front desk was very nice and helpful. Breakfast was good with variety and it was nice having coffee and water available in the lobby.

10

Danette

9 Nov 2025

·

Stayed 2 nights

Staff/great breakfast and clean rooms

6

Alice

19 Oct 2024

·

Stayed 2 nights

The breakfast was good.

10

Janette

27 Nov 2025

·

Stayed 1 night

Helpful staff, clean comfortable room, delicious breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$63
February	US$69
March	US$68
April	US$78
May	US$148
June	US$119
July	US$165
August	US$142
September	US$104
October	US$94
November	US$79
December	US$68

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $71	17 $82	18 $175	19 $166
20 $79	21 $75	22 $71	23 $71	24 $71	25 $166	26 $160
27 $71	28 $71	29 $72	30 $71

Su	Mo	Tu	We	Th	Fr	Sa
				1 $71	2 $136	3 $142
4 $71	5 $71	6 $72	7 $71	8 $91	9 $172	10 $172
11 $71	12 $71	13 $71	14 $71	15 $88	16 $164	17 $153
18 $72	19 $72	20 $72	21 $72	22 $107	23 $190	24 $164
25 $72	26 $72	27 $72	28 $72	29 $72	30 $116	31 $116

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Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Room, 1 King Bed

Room, 1 King Bed, Accessible

Room, 1 King Bed with Sofa Bed

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Country Inn & Suites by Radisson, Holland, MI

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