Hampton Inn Muskegon

Name: Hampton Inn Muskegon
Address: 1401 E Ellis Rd, Norton Shores, Muskegon, Michigan, United States of America, Muskegon, Michigan, United States of America
Rating: 7.75

"Loved the beds"

"Delicious food"

"Great pool"

"Immaculate rooms"

"Great nearby shopping"

"Staff provided great service"

Amenities

Laundry service
Elevator / Lift
Safe-Deposit Box
Fitness Facilities
Luggage Storage
Designated Smoking Area

Show all

Property description

Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.

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Guest reviews

7.8

Good

Based on 1,000 verified reviews

Who stays here?

Business

18%

Couple

23%

Family

47%

Group

5%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

Hampton Inn Muskegon draws praise for friendly staff, convenient location near shopping and highways, and a decent pool, but reviews repeatedly cite dated rooms, inconsistent cleanliness (including serious incidents), and breakfast that often runs out or feels mediocre.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Jacob

4 weeks ago

·

Stayed 1 night

This location is currently under renovation. (April 2026) King Suites no longer have Jacuzzi tubs (so watch where you get your room from, i.e. booking sites) We stayed in a freshly renovated King Suite which is now huge for 2 people. Staff was great upon arrival. Breakfast area was great, with good service from morning staff.

6

thomas

25 Mar 2026

·

Stayed 1 night

Room was clean except some mold in shower

6

Barbara

3 Feb 2026

·

Stayed 1 night

Staff was friendly. Room was just ok. Small bathroom sink for 2 people to share. Breakfast was mediocre.

2

Daniel

1 Feb 2026

·

Stayed 2 nights

I reserved a jacuzzi room and received a call that they weren’t available. When I checked in I asked again and was told they weren’t available. I checked in Friday and two separate guests that reserved after me and checked in after me got jacuzzi rooms. The bed was hard, the pillows were lumpy and hard and people were running through the halls at all times

10

Terry

10 Jan 2026

·

Stayed 1 night

Yes

1401 E Ellis Rd, Norton Shores, Muskegon, Michigan, United States of America

Location

With a stay at Hampton Inn Muskegon in Muskegon (Norton Shores), you'll be within a 15-minute drive of Lake Michigan and Grand Haven Beach. This hotel is 8.3 mi (13.4 km) from Lake Express Ferry Terminal and 5.1 mi (8.2 km) from Jumpin' Jupiter Skate & Fun Center.

Jumpin' Jupiter Skate & Fun Center(5.1 Miles)

Hoffmaster State Park(5.4 Miles)

Lake Michigan(6.4 Miles)

Gillette Visitor Center(6.5 Miles)

Hackley and Hume Historic Site(7.5 Miles)

USS LST 393(7.7 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 11:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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