Quality Inn & Suites Albert Lea

This was literally the worst experience I've ever had. I'd specifically picked this hotel because of the breakfast that it said they offered. When we arrive before we head to Minneapolis I was informed there was no breakfast or cable. The lady who greeted us was rude about trying to check in a half hour early because we were running late for our concert in Minneapolis. The fact that they didn't even have cable and the didn't even have a cord for me to be able to screencast was the most concerning. And then when I asked about breakfast they offered a 10% discount at the expensive restaurant next door. I will never return to this motel again. I felt like the lady was smoking meth in the back office. Horrible experience and disgusting rooms. Windows were dirty The beds had stains on them and were sunk in the middle. Will never recommend to anybody.

Filthy, leaking bath faucet, old bed….BED BUGS… loud Checked out

No cold water

Room was nice size but stains and things not clean. Exterior door not secure to get into building did not lock. No continental as they advertised. But restaurant next door was great food.

The staff is the bright spot at this hotel. They are wonderful, friendly, and helpful. The room was clean overall, but the bathroom so small you can barely turn around; and the floor was sticky from cleaning product residue. Floors need to be rinsed. Regretfully, the bed has the feel of a hammock, by far our biggest issue. The blackout curtains barely cover the window, and no breakfast is being served these days. With the extra $15 spent on breakfast, we could have stayed in a nicer hotel.