Name: Nisswa Hotel and Suites - Standard Single Queen
Address: 24186 Smiley Road, Nisswa, Minnesota, United States of America, Nisswa, Minnesota, US
Price range: US$75–US$170 per night
Rating: 5.65

What guests think

Across reviews, Nisswa Inn and Suites is described as an older budget property with frequent maintenance problems and amenities often unavailable, notably a closed or weak pool, hot tub, sauna, ice machines, and a minimal or missing breakfast.

Cleanliness feedback is mixed to poor, with recurring odors, dirty bathrooms, bugs, and stained or worn linens, though a minority report clean, quiet rooms. Service ranges from friendly and accommodating to understaffed and unresponsive, with slow check-ins, absent front desk coverage, and refund or billing issues reported. The location is generally convenient and quiet for the area. Expect a basic stay with significant trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many reviews report the pool, hot tub, and sauna closed or not working, plus frequent ice machine outages and occasional lack of elevators or broken amenities. Parking is generally easy.

Related guest reviews

6

Molly

24 Jan 2024

·

Stayed 1 night

We booked this hotel specifically for a relaxed night away in Minnesota winter and mainly had planned to swim in the pool, soak in the hot tub and use the sauna. It wasn’t until after we had checked in, we saw that the hot tub was drained, the sauna was out of order and the pool was FREEZING. Had I known all this, I wouldn’t have wasted my money.

6

Richard

31 May 2024

·

Stayed 1 night

Ice machine not working. Sauna not working. Hot tub down for repair. This place needs a lot of work.

4

Sandra

31 Aug 2025

·

Stayed 2 nights

The staff was super friendly. However, the hotel is under new management so the pool and hot tub were down for renovation; there was no breakfast offered; the ice machine was out of service; the hair dryer had been pulled off the wall and was laying on the clothes rack along with the wall mount: no light bulb in the large lamp. My fee should be reduced because of all the amenities listed in their website were not available and weren’t told to me before my arrival.

4

Janet

25 Jun 2023

·

Stayed 1 night

Beds were NOT queen, and were old and hard, also pool and HOT tub not open

6

Misty

18 Aug 2025

·

Stayed 2 nights

Got charged on our credit card when we were told it would only be held on our card then we could pay cash. Then we were told it would be taken care of but never was. No ice machines. Pool was down. At least it was a place to sleep.

4

Shelly J

27 May 2025

·

Stayed 3 nights

Pool and hot tub out of order, and no free breakfast, as listed on website. This should be made clear at or before taking registrations. Also, three night stay with no housekeeping.

2

Jeffrey

21 Jan 2024

·

Stayed 1 night

Sauna not working. Whirlpool not working. Pool is extremely dirty. Staff not very polite or willing to help.

6

Lynell

14 Oct 2024

·

Stayed 1 night

There were very noisy people next to me who were up after 3 AM, so I didn’t much sleep. The rooms were nice and clean and all other aspects of my stay were good except being on the 2nd floor-no elevator, I had to carry my luggage up with bad knees. It would be good to ask people when they register if they need a first floor room or if 2nd floor (no elevator) is ok.

6

William

2 Sept 2025

·

Stayed 2 nights

The pool/spa area has been "out of order" the entire seven years I've been spending Labor Day weekend in Nisswa, which leads me to wonder if it ever worked at all. The mattress in my room (#117) must have been 40 years old, offered absolutely NO support at all, and sagged in all the wrong places. Accordingly, I'm going to have a back ache for about a week. Staff seemed friendly, and the surroundings were clean and well kept.

2

Alexis

20 Oct 2025

·

Stayed 1 night

We didn’t even stay there. The hotel had major false advertisement. No pool or hot tub. They didn’t have the breakfast. You felt like you were in a construction zone because the first floor was being remodeled. We ended up finding a much better hotel but still paid for this one:(

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Cleanliness

Cleanliness is often criticized for odors, stained linens, bugs, and unclean bathrooms or surfaces. A minority noted clean rooms, showing inconsistency.

Related guest reviews

2

Lynne

25 Aug 2024

·

Stayed 2 nights

Room was dirty and smelled like pee. The front desk lady was friendly.

2

Sheila

26 Sept 2025

·

Stayed 1 night

Under construction/remodel. So some amenities are not available. My non-smoking room had a lingering smell of smoke. There was hair in the dresser, dusty and dirty, especially behind the headboard. The bathroom was the best out of everything, but I believe there's well water and I can bathe in that. I'm frustrated because none of this goes along with the title of Luxury. I would like a refund.

4

Elisabeth

8 Jul 2024

·

Stayed 2 nights

The rooms were dirty. We literally had to clean & sanitize the bathroom and the drawers. The bed sheets and blankets are filled with hair. Even the new one we requested from the front desk. We ended up buying our own sheets. I wouldn’t recommend using the towels either. It has all types of stains & hairs.

2

Michelle

12 Oct 2025

·

Stayed 1 night

There was so much construction going on…not clean. The comforters were gross. The pillows all different. Dead lady bugs on the floor. Was not impressed

4

Ashley

15 Jul 2024

·

Stayed 1 night

I arrived late due to travel and it took about 10-15min for someone to let me in the front door. Stood out getting eaten alive by mosquitos. The sheets were dirty and stained and the bathroom was not that clean. I was expecting bugs due to the room condition. Yuck. Unfortunate, because it’s such a nice area. If they made some updates, they could up the price and get more tourist to stay there.

2

John

9 Aug 2025

·

Stayed 1 night

Room was dirty. Hair in the tub, and sheets seemed like they smelled or had been washed with no soap. Front staff were rude and not helpful. Won’t stay here again.

2

Tara

16 Sept 2024

·

Stayed 1 night

The room was disgusting. It smelled of animal urine badly. There was hair in the shower. Specs of god knows what on the walls in the bathroom. The floor was disgusting. There was a splatter of white stuff on the TV that was never cleaned off. The sheets were super rough and didn’t fit the beds. And kept coming off the mattress. And when the front desk was asked about any of these things they made excuses as to how they could not make anything better…… There WAS a tiny potpourri pouch hanging in the room to try and “mask” the pee smell. It didn’t help. The hairdryer also seemed to have been ripped out of the wall and they never cared to fill the holes. Disgusting, disappointing and I’ll be emailing about a refund on my pet fee: since MY pet isn’t the one who made that room smell like that. GROSS.

4

Amanda

8 Dec 2024

·

Stayed 1 night

The room was not very clean. There was stuff left in the fridge and it wasn’t plugged in. Food on the dresser

2

Jill

16 Jul 2024

·

Stayed 3 nights

The room was not clean! The carpet in the room was so gross dirty and sticky that it left our feet and socks black. The coffee pot was dirty, black tar coffee on the bottem from previous people. The breakfast had no protien, stale cereal, and the milk was in a pitcher that had a thick ring through the middle of spolied milk and on the bottom. The last day we were there there was a gas leak in the pool area that the girl at the desk said was because the water heater broke and has was leaking out. We left early because we didn't want to sleep in a hotel that had a gas leak. The girl that was restocking the breakfast walked around everyday in her socks.

4

Arika

5 Jul 2024

·

Stayed 1 night

There is an odor to the hotel and they tried to cover it up with air freshener. The bedding was stained and dirty (hair is the sheets). I pulled the sheets back and the mattress had stains and crumbs in it. I won’t be back.

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Rooms

Rooms are dated with soft or sagging mattresses and minor maintenance issues (doors, TV, plumbing), and some small bathrooms; noise can be a problem. Some guests still found beds comfortable and stays quiet.

Related guest reviews

10

Andrew

29 Sept 2024

·

Stayed 3 nights

Comfy beds!

6

david

5 Aug 2024

·

Stayed 2 nights

I was very disappointed in a couple of things. There were five of us in a family suite. The bathroom was so tiny, that it was difficult to get in and out. With three children to bathe, it became quite tight to assist them. Also, the description of the room said there would be a pull-out sofa. We found a futon, which was not very comfortable. The breakfast left something to be desired. I don't tend to be one to complain, but with the cost of the room, I feel we should have had what was listed. I apologize for my negative complaints. The area is quiet, and safe.

10

Jared

19 Oct 2024

·

Stayed 17 nights

Affordable and the beds are comfortable.

4

Eugene

20 Jul 2025

·

Stayed 1 night

Terrible value for high price. Room not ready on arrival, said too busy to call when ready. Uncomfortable old mattress, trickle in shower. Very dated.

4

Jonathan

4 Feb 2024

·

Stayed 1 night

Comfy bed, but the pull out couch ended up being an extremely small click clack futon. Not great for sleeping on and super uncomfortable to sit on. Room was full of mismatched furniture. Hot tub was broken which was ahuge bummer after ice fishing all day. Walls were very thin so the room was noisey. Would not stay here again.

8

krista

24 Feb 2025

·

Stayed 1 night

Everything was good Wish there was a tv in the bedroom

6

William

2 Sept 2025

·

Stayed 2 nights

The pool/spa area has been "out of order" the entire seven years I've been spending Labor Day weekend in Nisswa, which leads me to wonder if it ever worked at all. The mattress in my room (#117) must have been 40 years old, offered absolutely NO support at all, and sagged in all the wrong places. Accordingly, I'm going to have a back ache for about a week. Staff seemed friendly, and the surroundings were clean and well kept.

6

William

25 Sept 2024

·

Stayed 1 night

When we checked in, the lady there wasn't very friendly. Having a bad day, I don't know. Very grouchy. Our room smelled like smoke. Our door wouldn't close unless you rally slammed it shut. There was no ice machine in the hotel. You had to get it from the front desk. When you asked for ice, they made you feel like you were asking for diamonds. Also, no refrigerator in the room. The toilet also lifted off the floor if you moved even a little bit. Needs a little tightening. Just a lot of small things. Don't know if I would ever stay there again.

4

Lynn

5 Aug 2024

·

Stayed 1 night

The sink wouldn’t drain The sheets didn’t fit the mattress The bathroom was too small The mattresses were too mushy

8

Rita

29 Jul 2024

·

Stayed 2 nights

Room was roomy and clean. Water pressure was not good. Bed was too soft and you could feel when your partner moved at all...it shook the whole bed. Breakfast was very basic. Would probably stay there again knowing the shortcomings.

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Service

Service is inconsistent: several guests mention friendly staff, while others report rudeness, absent front desk, slow or chaotic check-in, and unresolved billing or refund issues. Limited staffing is noted.

Related guest reviews

8

Mac

16 Dec 2024

·

Stayed 1 night

Check in was quick.

10

Lindy

31 Jan 2025

·

We had a wedding in the area and so stayed here just one night. Staff was helpful even tho the computer system wasn’t functioning properly. Got us a room early so we could change quick before going to the wedding after our drive.

2

Laurie

25 Jul 2023

·

First of all I went there to ask a question before my stay and when I got there, there was no one on site. We waited i swear over 30 min and no one showed up, my cousin looked all over the hotel to find someone and even went outside to look and no one!!! Finally we found the bell by the front door and we pushed it finally she came out from where ever she was and she was really rude to us from the start and we got to the property after I think about 6:30pm. I will NEVER stay at this hotel again because of the rudeness staff member!!

6

GLEN

16 Sept 2024

·

Stayed 4 nights

Nice old motel but needs updated Better management, person on duty was trying to do everything on her own

2

Toni

22 Aug 2024

·

Stayed 2 nights

I’m requesting Expedia’s assistance in getting my money refunded for my stay on August 16th and 17th. The mattress had a disgusting blood like stain on it that we discovered on the morning of the 18th because the sheets came off the bed. Management was made aware of the mattress on the 18th when we checked out but the manager, Julie was out until 4:00. I called and talked to Julie on the 18th at 5:00, she said she needed to talk to the owner on Monday the 19th and she would call me. Julie never called me and I called again on the 19th, 20th and finally on the 21st I called again and Julie answered the phone and told me that she talked to the owner on the 19th but wouldn’t do anything. Personally, I don’t think Julie talked to the owner. This mattress needs to be removed from the hotel so no one else sleeps on it. I paid $350 a night and I want a full refund. I’m can send you a picture of the mattress. Please advise and thank you. Toni

6

Keli

13 Jul 2023

·

Stayed 2 nights

When we arrived to check in at 9:30pm, the door was unlocked, but there was no one at the desk. We rang the doorbell and called the hotel phone, and still no one came. We found our room keys and went to our room. We left a note and went to get gas, and when we returned we finally found someone.

4

Stacy

7 Jul 2025

·

Stayed 1 night

I arrived at the hotel and asked to check in around 2:30. I than said we have a couple of dogs. She asked me if I had let them know and I said I message through hotels.com. Her response was we do not always get these messages. However, someone from your hotel responded with the $35 fee to my email. So that was a lie. Than she said to come back at 4. We did. I went to give her the credit card I wanted charged and she said they had already charged in in the AM. Which was another lie because the dog charge was on there and we didn't tell her about them until around 2:00. She refused to let me change the card. She was rude as well. We got to our room and the total had pee on it. As well as it wouldn't flush all night. I could have even been okay with these issues because it was one night But the customer service was absolutely horrible. I do not recommend this hotel.

4

Brock

4 Oct 2024

·

Stayed 1 night

We were in town to attend a 5:00 pm wedding. I called ahead of time and was assured we could get an early check-in so we would be able to change before the ceremony. When we arrived at the agreed time, we were told that our room wouldn't be ready until 4:00 pm. In fact, it wasn't ready until 4:30 pm. We had to change in the pool bathroom and barely made it to the ceremony on time. Don't trust them!

6

William

25 Sept 2024

·

Stayed 1 night

When we checked in, the lady there wasn't very friendly. Having a bad day, I don't know. Very grouchy. Our room smelled like smoke. Our door wouldn't close unless you rally slammed it shut. There was no ice machine in the hotel. You had to get it from the front desk. When you asked for ice, they made you feel like you were asking for diamonds. Also, no refrigerator in the room. The toilet also lifted off the floor if you moved even a little bit. Needs a little tightening. Just a lot of small things. Don't know if I would ever stay there again.

8

Estelle

25 Aug 2025

·

Stayed 1 night

Good value, very nice staff

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Location

Location is convenient for Nisswa, near highways, downtown, and local attractions, and many found it quiet. Parking access is easy, including for trailers.

Related guest reviews

10

Dustin

16 Apr 2024

·

Stayed 1 night

Nice quiet hotel in a convenient location. Clean and well taken care of. Friendly staff

6

Christian

4 Aug 2024

·

Stayed 3 nights

Property was very central and easy to find. Staff was friendly and accommodating as I came in late. The room was not fancy and the facilities were somewhat dated - but you get what you pay for. Overall - a good budget motel in a beautiful part of the world.

10

Kerry

16 Jun 2024

·

Stayed 2 nights

This is an older place, but kept clean. It’s a great location close to downtown Nisswa and the Paul Bunyan bike trail. The staff was very friendly and helpful. We will definitely stay here again!

8

David

30 May 2024

·

Stayed 1 night

My stay was good the motel is older but well maintained and clean. It’s near the hiway and the parking was easy to get in and out.

6

Robert

11 Aug 2024

·

Stayed 3 nights

OK for our needs...located near a family event at a near by lake.

10

Thomas

24 Mar 2024

·

Stayed 1 night

Great price and convenient location.

8

Rodney

12 Mar 2024

·

Stayed 2 nights

They have a great location and the price fut our needs. We simply needed a bed to sleep in and it was incredibly comfortable. The hotel reception was really responsive because we arrived late

10

John

31 May 2023

·

Stayed 1 night

Nice comfortable, quiet place. Perfect for travel stays but would definitely be useable for multi night vacations.

8

Mary

5 Jul 2024

·

Stayed 2 nights

Great location

10

donald

5 Jun 2023

·

Stayed 1 night

The parking area was easy access for cars with boats attached. the rooms are nice and the staff is friendly.

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Dining

Breakfast is frequently unavailable or far more limited than advertised, with minimal items and occasional days without coffee. A few guests encountered breakfast only on weekends.

Related guest reviews

4

Clifford

27 Aug 2025

·

Stayed 2 nights

The staff was friendly and the parking lot has easy access, but the building is in need of renovation. It is an older building with scratched metal doors, worn carpeting, a bathroom fan that did not move air, and too much furniture in the small room that made it feel overcrowded. Also, the ice machine was out of order and there is no continental breakfast available.

8

Crystell

16 Mar 2024

·

Stayed 1 night

Breakfast was limited

6

Kala

7 Jul 2023

·

Stayed 1 night

Hot tub luke warm. Sauna closed. Continental breakfast poor and very limited. Our room was pretty nice-clean and well maintained. Lady managing was very friendly and helpful. Location convenient.

6

Laure

26 May 2025

·

Stayed 2 nights

The hotel was inexpensive. It was clean, but there was no continental breakfast when they that said it was included. Not even any coffee.

4

Michael

11 Aug 2025

·

Stayed 1 night

The contenntial breakfast consisted of doughnut holes, and clementines. Not what is advertised online or in their binder in each room.

4

Jennifer

13 Aug 2024

·

Stayed 2 nights

No elevator. Breakfast “danish” was 2 donut holes in ziplock bags. Needs updated. No one available when checking out in morning (8 am).

4

Mark

16 Oct 2023

·

Stayed 1 night

Be advised there is a 35 dollar fee for pets. This is a rip off in my mind. My dog is very well behaved, doesn't use the bed, shower or anything else in the room. He doesn't shed or track in as much dirt as your average kid. The "breakfast" was one of the worst I've seen. We went to the coffee shop down the street.

10

Debra

11 Jun 2023

·

Stayed 4 nights

The Inn advertises Breakfast, but apparently only on the weekends. We were there Friday late night through early Tuesday morning and only saw breakfast Saturday and Sunday. There was nothing on Monday and Tuesday, not even coffee in the air pots. I am not sure how many people were at the Inn but that shouldn't matter!

2

Alexis

20 Oct 2025

·

Stayed 1 night

We didn’t even stay there. The hotel had major false advertisement. No pool or hot tub. They didn’t have the breakfast. You felt like you were in a construction zone because the first floor was being remodeled. We ended up finding a much better hotel but still paid for this one:(

8

Rita

29 Jul 2024

·

Stayed 2 nights

Room was roomy and clean. Water pressure was not good. Bed was too soft and you could feel when your partner moved at all...it shook the whole bed. Breakfast was very basic. Would probably stay there again knowing the shortcomings.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$135
February	US$100
March	US$80
April	US$61
May	US$80
June	US$138
July	US$172
August	US$160
September	US$111
October	US$110
November	US$104
December	US$99

Su	Mo	Tu	We	Th	Fr	Sa
				1 $92	2 $121	3 $124
4 $80	5 $87	6 $87	7 $78	8 $98	9 $121	10 $124
11 $100	12 $96	13 $95	14 $94	15 $123	16 $169	17 $168
18 $99	19 $82	20 $86	21 $89	22 $102	23 $121	24 $122
25 $90	26 $79	27 $75	28 $77	29 $94	30 $106	31 $105

Nisswa Hotel and Suites - Standard Single Queen

Prices for Nisswa Hotel and Suites - Standard Single Queen

Monthly average prices

About this property

Location

Room options

Studio Apartment

Guest reviews of Nisswa Hotel and Suites - Standard Single Queen

Who stays here?

What guests think

Property policies

Check-in instructions

FAQs about Nisswa Hotel and Suites - Standard Single Queen

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $170	19 $119
20 $85	21 $79	22 $79	23 $81	24 $88	25 $114	26
27 $88	28 $83	29 $84	30 $81