Name: Quality Inn St Paul-Minneapolis-Midway
Address: 1964 University Ave West, Merriam Park West, St. Paul, Minnesota, United States of America, St. Paul, Ramsey County, US
Price range: $65–$115 per night
Rating: 6.44

What guests think

Reviews for Quality Inn St Paul-Minneapolis-Midway describe an aging, budget property with strong smoke odors, inconsistent cleanliness, frequent maintenance problems, and thin walls, though some guests found comfortable beds, friendly front-desk staff, and a convenient location for local events.

Many reviews say the pool and hot tub are frequently closed, and the included breakfast is minimal or unavailable. Guests often cite safety concerns, late-night disturbances, and limited or sketchy parking. Connectivity and in-room equipment are hit-or-miss, and housekeeping can be inconsistent. Expect a very basic, low-cost stay with notable compromises.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool and hot tub are frequently closed or in disrepair; several guests also report limited, sketchy parking and some exterior doors not working. The attached bar or restaurant operates inconsistently with limited hours.

Related guest reviews

8

Kevin

Apr 13, 2025

·

Stayed 2 nights

Parking lot is small.

4

Eddie

Apr 6, 2023

·

Stayed 1 night

We booked in here for the indoor pool and hot tub, i did call ahead of time asking if the pool was open and working conditions, front desk said yes, we couldn't get in the pool, it was closed for maintenance, hot tub was dirty and ants all over the place.

6

Barbara

Sep 16, 2025

·

Stayed 2 nights

Booked this location because of vicinity to our event, but was not overwhelmed. The hotel, in general, has all the basics but could be a lot better just by sprucing it up. The room was clean and amenities like fridge, hairdryer, etc. all working. Bed was comfortable and TV worked. The main door had a dead bolt, but no chain lock. The door to the pool was not working, The shower could use a couple grab bars for better safety, The so-called breakfast was pathetic.. a few sparse mini pastries and toast. They have a nice big room for it - just not utilizing it. There were no towels available in the pool even though there was a shelf unit for them, and the whirlpool seemed to have loose tiles at the bottom. The bar area was large but the music too loud and the hours inadequate (closed at 11pm on a Saturday night?) Parking was limited and sketchy at best (a semi-truck took up about ten spaces). Overall, it would take not too much to elevate this adequate stay to an above average one.

8

Lovell Miller

May 20, 2023

·

Stayed 1 night

My room had a broken coffee machine, out of order pop machine, spa/hot tub area been closed.

4

Mckenzie

Aug 16, 2025

·

Stayed 2 nights

Our hotel room wasn't very clean. The towels and the sheets weren't clean. The bathroom sink was broke so the water didn't turn off. The pool was shut down. The breakfast was very limited but not allowed to be taken back to our rooms.

4

Phon

Nov 25, 2023

·

Stayed 1 night

Pool was broken during out vist and the website says breakfast included but they actually don't have any. Charged us extra for those amenities when they're not even available. Nonsmoking but every hallway smells oike ciagrette. Wont recommend.

8

Goran

Jun 21, 2025

·

Stayed 1 night

It was decent and near the mall, I found the swimming area quite nice. Other guests were quite loud late into the night, and the breakfast was just a few granola bars pretty much. There also was a parking fee, but for a one night stay its an alright option. Staff was also very friendly and helpful.

2

Tabitha

Sep 23, 2025

·

Stayed 3 nights

The overall facility is tired, which was fine. The issue is that we stayed there for 3 days and never had someone from housekeeping enter our room. No clean towels, no straightening the bed, no general cleaning at all the entire time. The walls are paper thin so you will hear everything! Including the fight down the hall that drew the police at 6 in the morning. Some interesting clientele. We had someone enter the building and pound on our door repeatedly at 5 in the morning. There were times when we would have liked to return to the room to relax but did not because of the overall state and the feeling that we might not be entirely safe there. Parking was very limited and we were nearly hit by someone in the lot. Lots of random people walking about in the parking lot at all hours.Overall would absolutely not stay there again, wouldn’t recommend the facility to anyone else, and will seriously reconsider staying at other other facilities in the chain.

4

Jeff

Sep 4, 2024

·

Stayed 3 nights

I hate to give this property such a low rating because the front desk staff were friendly and helpful, and I don't want it to reflect poorly on them. Plus, it's a very low price, so I didn't expect much. The bar was low, in other words, but even at that, I can't recommend this place until they fix a LOT of problems: most of the exterior doors were broken, hot tub broken, room carpet torn, I wasn't about to trust the breakfast, but the room appeared to be locked and not serving when I went by. Just a dump, overall and the people who own it need to invest in basic repairs for me to feel safe there. It's a very industrial neighborhood. Wouldn't say for sure it's unsafe, but kinda sketchy. Marijuana is legal in MN, and you can smell it pretty much everywhere in this hotel and area.

6

Lovell Miller

May 21, 2023

·

Stayed 1 night

The spa was closed and no pop machine

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Cleanliness

Cleanliness is a recurring concern, with strong smoke odors common in halls and rooms, stained or sticky carpets and bedding, pests reported, and poor housekeeping follow-through. A few guests found clean rooms, but feedback is largely negative.

Related guest reviews

4

Mary

Aug 1, 2025

·

Stayed 4 nights

This hotel struggled with having the pool open, breakfast options, and the smell of smoke very very in the hallway even though it was a smoke free hall.

2

Mica

Jul 21, 2025

·

Stayed 1 night

This property was disgusting. The entire place smelled of mildew and smoke even though we were in a nonsmoking room. I had booked a room with 2 doubles and they tried to give me a king claiming that there weren’t very many room available. The bathroom was so gross that I did not shower in the morning. There was a plastic bag covering the fire detector. The area was very noisy and a constant banging that happened all night. If I had to stay again I would just sleep in my car.

2

LAURIE

Oct 19, 2025

·

Stayed 1 night

Room had cockroaches. Food hanging on the wall. Carpet was dirty. Toilet seat wasn’t attached.

4

Mckenzie

Aug 16, 2025

·

Stayed 2 nights

Our hotel room wasn't very clean. The towels and the sheets weren't clean. The bathroom sink was broke so the water didn't turn off. The pool was shut down. The breakfast was very limited but not allowed to be taken back to our rooms.

2

Susan

Feb 24, 2025

·

Stayed 1 night

This place is a mess. Marijuana smell through out the building. Toilet didn't flush. I had to move rooms because shower didn't work.

2

Tabitha

Sep 23, 2025

·

Stayed 3 nights

The overall facility is tired, which was fine. The issue is that we stayed there for 3 days and never had someone from housekeeping enter our room. No clean towels, no straightening the bed, no general cleaning at all the entire time. The walls are paper thin so you will hear everything! Including the fight down the hall that drew the police at 6 in the morning. Some interesting clientele. We had someone enter the building and pound on our door repeatedly at 5 in the morning. There were times when we would have liked to return to the room to relax but did not because of the overall state and the feeling that we might not be entirely safe there. Parking was very limited and we were nearly hit by someone in the lot. Lots of random people walking about in the parking lot at all hours.Overall would absolutely not stay there again, wouldn’t recommend the facility to anyone else, and will seriously reconsider staying at other other facilities in the chain.

2

mattthew

Jun 7, 2025

·

Stayed 1 night

The hallways smelled like urine. Carpet in the room was sticky. Chair in room had chunks of vinyl showing the foam. Heard gunfire in the middle of the night.

2

Belen

Jul 27, 2025

·

Stayed 2 nights

There were stains on the bedding. The room smelled like weed and cigarettes, even in hallway. People were playing loud music at 4 in the morning. At least the bed was comfortable to sleep in.

2

Farla

Jul 3, 2024

·

Stayed 3 nights

First room wasn’t clean, second room wasn’t clean had white powder all over the bed. Third room had bed bugs eggs

2

Michael

Jun 13, 2024

·

Stayed 1 night

The room was the dirtiest hotel I have ever stayed at. It smelled like smoke and the carpets were filthy.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and worn, with broken fixtures, poor maintenance, and notable noise from corridors or neighboring rooms. Wi-Fi and TVs are unreliable for many, though some noted comfortable beds.

Related guest reviews

4

Jacob

Aug 24, 2025

·

Stayed 2 nights

Old building. Gaps in doors. Can hear everything

10

Cindy

Aug 4, 2025

·

Stayed 4 nights

Bad internet

2

Claire

Aug 12, 2025

·

Stayed 3 nights

This hotel was awful. The carpets were sticky, no working outlets, building was dirty and dated and a group of homeless people were staying in broken down vehicles in the back with vicious dogs were I needed to park. This place should be bulldozed.

6

Kristylin

Mar 4, 2023

·

Stayed 1 night

Tv did not work. Half the lights in room did not work. The door

6

Maryn

Jun 14, 2023

·

Stayed 2 nights

Cable didn't work and wasn't staying long enough to have it fixed. Our room was right next to an exterior entrance, so unless our air conditioner was running to cover the sound, you could hear it slamming at all hours.

4

Diane

Jun 21, 2025

·

Stayed 1 night

Rough. Window was stuck in open position which I noticed at 2 am. Air conditioner leaked onto carpet so woke up to wet carpet. Breakfast was pretty rough. It's one of those places that is probably doing the best they can.

4

Cathy

Aug 7, 2023

·

Stayed 1 night

The beds, linens, towels, etc. and the room generally were fine. It's obvious they have tried to upgrade internally. But the building is very old. There appears to be no insulation in the walls or between floors, and it was very noisy within and outside. I would not stay there again.

4

Deborah

Nov 12, 2025

·

Stayed 4 nights

The only good thing was the bed was comfortable. parking was limited, the centennial breakfast was nearly non existent, the hallways stunk of smoke even though there was no smoking allowed. The audacity to have a sign up saying no refund or room switch will be given if you don’t say anything within 15 mins of checking in is ridiculous given it takes just about that time to get your bags from the car, to your room and even take time in inspect or realize any issues. There were rooms that were “fixed” with tape and a random screen in front of it. My room had a piece of paper painted over a hole in the wall. the water pressure was weak, and the showerhead leaked as well. And don’t get me started on the wifi constantly going out if you can even get it to work to begin with because their authenticating licensing is expired. I also had to listen to beeping from a dying battery from a carbon monoxide alarm that I informed front desk about twice. If having free parking is worth everything else, then sure, stay here. otherwise it’s a bust.

2

Tabitha

Sep 23, 2025

·

Stayed 3 nights

The overall facility is tired, which was fine. The issue is that we stayed there for 3 days and never had someone from housekeeping enter our room. No clean towels, no straightening the bed, no general cleaning at all the entire time. The walls are paper thin so you will hear everything! Including the fight down the hall that drew the police at 6 in the morning. Some interesting clientele. We had someone enter the building and pound on our door repeatedly at 5 in the morning. There were times when we would have liked to return to the room to relax but did not because of the overall state and the feeling that we might not be entirely safe there. Parking was very limited and we were nearly hit by someone in the lot. Lots of random people walking about in the parking lot at all hours.Overall would absolutely not stay there again, wouldn’t recommend the facility to anyone else, and will seriously reconsider staying at other other facilities in the chain.

8

Amy

May 12, 2024

·

Stayed 1 night

The air conditioning doesn't work well. The room was so hot and there wasn't a screen on the window.

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Service

Service is inconsistent: some guests mention friendly, accommodating staff, but many report slow or absent front desk, unhelpful or rude responses, and rigid deposit or refund practices with unresolved issues.

Related guest reviews

4

Carol

Jun 7, 2025

·

Stayed 1 night

Had to wait 10-15 minutes for someone to come to the front desk to check us in. First room was supposed to be nonsmoking but it reeked of cigarette smoke. We had to ask for a new room. Bed was comfortable.

4

Martin

Sep 6, 2023

·

Stayed 1 night

They should tell you when booking online that they want $100 deposit on top of it. There is no continental breakfast. The lady was rude at check-in. But the room was very clean and it was nice.

8

Bretannah

Aug 16, 2025

·

Stayed 1 night

Easy check in. Super fast and efficient. Was able to accommodate an earlier check in.

2

Dustin

Feb 21, 2025

·

Stayed 1 night

I booked an accessible room because I use a wheelchair. The room they gave me was not accessible. I couldn’t fit through the bathroom door. There was a grab bar in the shower, but also a tub. I went back to the desk and they said I could cancel my reservation. I agreed. They said they cleared everything but I’d have to contact Expedia. I did so. Now almost a week later, the last I’ve heard is that the property is not responding and I haven’t been refunded. Taking advantage of the disabled, nice.

2

Michael

May 7, 2025

·

Stayed 1 night

Waited over 15 minutes for someone to come to the front desk, and then only because someone went and got him. Cars in the parking lot playing loud music with several people hanging around. Loud music coming from another room inside the hotel that was still loud even when standing by the front desk. General condition of the room, property and the rest of the hotel was run down.

4

Deborah

Nov 12, 2025

·

Stayed 4 nights

The only good thing was the bed was comfortable. parking was limited, the centennial breakfast was nearly non existent, the hallways stunk of smoke even though there was no smoking allowed. The audacity to have a sign up saying no refund or room switch will be given if you don’t say anything within 15 mins of checking in is ridiculous given it takes just about that time to get your bags from the car, to your room and even take time in inspect or realize any issues. There were rooms that were “fixed” with tape and a random screen in front of it. My room had a piece of paper painted over a hole in the wall. the water pressure was weak, and the showerhead leaked as well. And don’t get me started on the wifi constantly going out if you can even get it to work to begin with because their authenticating licensing is expired. I also had to listen to beeping from a dying battery from a carbon monoxide alarm that I informed front desk about twice. If having free parking is worth everything else, then sure, stay here. otherwise it’s a bust.

2

Ashley

May 7, 2025

·

Stayed 2 nights

I get to the facility and after they run my card so I can't get my money back they tell me there's 100$ deposit. We had to switch rooms in first 20mins 3x because of things not working at all the air, the tv, the phone, and the fridge. I will never go to this facility again. Rooms are very outdated, it was loud and I did not sleep well whatsoever. Staff were not very friendly at all.

4

Jeff

Sep 4, 2024

·

Stayed 3 nights

I hate to give this property such a low rating because the front desk staff were friendly and helpful, and I don't want it to reflect poorly on them. Plus, it's a very low price, so I didn't expect much. The bar was low, in other words, but even at that, I can't recommend this place until they fix a LOT of problems: most of the exterior doors were broken, hot tub broken, room carpet torn, I wasn't about to trust the breakfast, but the room appeared to be locked and not serving when I went by. Just a dump, overall and the people who own it need to invest in basic repairs for me to feel safe there. It's a very industrial neighborhood. Wouldn't say for sure it's unsafe, but kinda sketchy. Marijuana is legal in MN, and you can smell it pretty much everywhere in this hotel and area.

2

Dakota

Oct 7, 2025

·

Stayed 1 night

The hotel refused to find my booking. Made me buy another room & charged me for the original one too. No one is willing to acknowledge this error & my company is going to ban me from travel. Thanks!

10

Mark

Apr 21, 2023

·

Stayed 1 night

Great property and amazing location for cheap. But it comes at a price. The security is awful because they allow it to be. Unwise policies and a rude security officer who said I was crazy for wanting to go through the front door! It’s locked! The safest door from 11 pm to 6 am is the front - and they lock it! I could not exit through the safest door , which was the front door. Again, this is an insane policies endangering the safety of their guests. Thanks

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AI-generated summary based on recent guest reviews

Location

Convenient for certain events and transit, but the immediate area feels industrial and sketchy to many, with loitering and late-night noise reported.

Related guest reviews

6

Joshua

Jul 27, 2023

·

Stayed 1 night

Good hotel for the price and being downtown, just not an area I spend much time in.

2

Renee

Aug 10, 2025

·

Stayed 2 nights

I did not even stay at the property. When checking in there was a homeless lady in the lobby picking cigarettes out of an ashtray. It’s in a very unsafe area. I just took a loss on my money. Do not book here!!!!

6

Lina

May 26, 2023

·

Stayed 1 night

We arrived late just before 12, parking lot did not looked safe, reception area was closed and we were checked in through window in small corridor. We were not allowed through lobby to our room and had to use the door from outside to enter our room. Room was dated and tired looking. We chosen this hotel as it is not far from city center 5 miles but would avoid in future.

6

Barbara

Sep 16, 2025

·

Stayed 2 nights

Booked this location because of vicinity to our event, but was not overwhelmed. The hotel, in general, has all the basics but could be a lot better just by sprucing it up. The room was clean and amenities like fridge, hairdryer, etc. all working. Bed was comfortable and TV worked. The main door had a dead bolt, but no chain lock. The door to the pool was not working, The shower could use a couple grab bars for better safety, The so-called breakfast was pathetic.. a few sparse mini pastries and toast. They have a nice big room for it - just not utilizing it. There were no towels available in the pool even though there was a shelf unit for them, and the whirlpool seemed to have loose tiles at the bottom. The bar area was large but the music too loud and the hours inadequate (closed at 11pm on a Saturday night?) Parking was limited and sketchy at best (a semi-truck took up about ten spaces). Overall, it would take not too much to elevate this adequate stay to an above average one.

8

Rebecca

Sep 1, 2024

·

Stayed 1 night

Room was nice. Property was in a sketchy area but the price was right. The motel staff was nice but the bartender was a little rude.

2

Inna

Aug 12, 2023

·

Stayed 3 nights

Horrible condition, people are selling drugs right in front of it…. Dirty, everything is broken…

6

Templeton

Sep 24, 2025

·

Stayed 3 nights

Minimal breakfast. We had to change rooms because of a water leak from toilet. We did like using the tram which was close to the hotel.

4

Jeff

Sep 4, 2024

·

Stayed 3 nights

I hate to give this property such a low rating because the front desk staff were friendly and helpful, and I don't want it to reflect poorly on them. Plus, it's a very low price, so I didn't expect much. The bar was low, in other words, but even at that, I can't recommend this place until they fix a LOT of problems: most of the exterior doors were broken, hot tub broken, room carpet torn, I wasn't about to trust the breakfast, but the room appeared to be locked and not serving when I went by. Just a dump, overall and the people who own it need to invest in basic repairs for me to feel safe there. It's a very industrial neighborhood. Wouldn't say for sure it's unsafe, but kinda sketchy. Marijuana is legal in MN, and you can smell it pretty much everywhere in this hotel and area.

2

James

Jul 12, 2023

·

Stayed 4 nights

We ended up not staying a single night. Property was located in a dilapidated area of town, the outside of the building had faded paint and parking lot had a van with a broken out window. We canceled our stay and ended up going to a better part of town.

2

Ian

Oct 8, 2023

·

Stayed 1 night

It is in a scary neighborhood, the place was dark and dinghy, the rooms were tinking of cigarettes, there was security everywhere outside, very scary place, we left immediately

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often minimal or unavailable despite being advertised, with limited grab-and-go items and poor coffee. The attached bar or restaurant receives mixed feedback and may have limited hours or be closed.

Related guest reviews

6

Mindy

Mar 15, 2025

·

The room was ok but the hallways smell bad! The breakfast was a joke. The old room smelled bad. All there was was corn flakes, rasin bran, or toast, milk water and tang type “Orange juice” You had to go back to the lobby area to make tea or coffee and they only had the tiny styrofoam cups with no lids:(

8

Steve

Aug 31, 2023

·

Stayed 1 night

The hotel is listed as a 2 star hotel. The building condition and common areas are the main drivers for the rating. The rooms were nice with microwave, fridge, and all the other amenities you would expect. The staff was friendly and helpful. The free breakfast was a big surprise. When a customer asks about breakfast, the front desk provides them with a sack breakfast (pastry, fruit bar, apple and a juice box). This was not what I was expecting, but it worked and fit our budget. Given the location and price, this was a very reasonable place to stay.

4

Frank

Jun 28, 2024

·

Stayed 2 nights

Very overpriced for what you get. This is an extremely rundown and sketchy property. I had no issues with my car getting broken into but one did worry. The bed was comfortable and the pool clean. It wasn’t all bad but the room reeked of pot smoke and there were cigarette burns all over the bedspread. Do not be lured in by the promise of a free breakfast. It is a pitiful styrofoam plate of equally “plastic” food. In this case, we did not get what we paid for.

6

Barbara

Sep 16, 2025

·

Stayed 2 nights

Booked this location because of vicinity to our event, but was not overwhelmed. The hotel, in general, has all the basics but could be a lot better just by sprucing it up. The room was clean and amenities like fridge, hairdryer, etc. all working. Bed was comfortable and TV worked. The main door had a dead bolt, but no chain lock. The door to the pool was not working, The shower could use a couple grab bars for better safety, The so-called breakfast was pathetic.. a few sparse mini pastries and toast. They have a nice big room for it - just not utilizing it. There were no towels available in the pool even though there was a shelf unit for them, and the whirlpool seemed to have loose tiles at the bottom. The bar area was large but the music too loud and the hours inadequate (closed at 11pm on a Saturday night?) Parking was limited and sketchy at best (a semi-truck took up about ten spaces). Overall, it would take not too much to elevate this adequate stay to an above average one.

4

Alicia

Sep 29, 2024

·

Stayed 1 night

It was worn down and gritty. Restaurant service was great but food was horrid.

4

Phon

Nov 25, 2023

·

Stayed 1 night

Pool was broken during out vist and the website says breakfast included but they actually don't have any. Charged us extra for those amenities when they're not even available. Nonsmoking but every hallway smells oike ciagrette. Wont recommend.

2

Esther

Dec 17, 2023

·

Stayed 3 nights

We stayed at the property for 5 nights. The staff was very friendly and helpful. The room itself was clean and odor-free. The hallways smelled of smoke. On the weekend it was very noisy and a bit scary. The walls are very thin and you can hear everything. We could not use the pool or jacuzzi. It was unavailable. There was no breakfast as advertised but the room was cheap.

2

Georgia

Aug 16, 2025

·

Stayed 1 night

No one at front desk to check in. Coffee maker in room was broken, No soap in the shower, ice machine on 2nd floor didn’t work. I would 100% not advertise as having breakfast. A pack of Walmart mini donuts and some bread is what was served. I would never stay her again.

6

Bruce

Oct 21, 2023

·

Stayed 1 night

Please don't say "breakfast included" when all you have is those lousy bags of food.

6

Geoffrey

Jul 3, 2025

·

Stayed 4 nights

I was surprised Hotels.com included such a poor hotel. I was on second floor. The carpet smelt, the hallway smelt of curry. I had to ask three times to fix my TV. I was there three nights, and no one serviced my room that I noticed. The only thing I enjoyed was the attached restaurant/bar which was convenient and served decent food.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$57
February	$57
March	$81
April	$76
May	$77
June	$83
July	$85
August	$93
September	$83
October	$74
November	$67
December	$62

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $75	15 $75	16 $71	17 $74	18 $77	19 $78
20 $70	21 $70	22 $70	23 $74	24 $74	25 $77	26 $77
27 $69	28 $70	29 $70	30 $70

Su	Mo	Tu	We	Th	Fr	Sa
				1 $70	2 $85	3 $85
4 $75	5 $73	6 $74	7 $71	8 $70	9 $85	10 $85
11 $67	12 $69	13 $69	14 $69	15 $66	16 $85	17 $85
18 $72	19 $67	20 $67	21 $69	22 $72	23 $115	24 $86
25 $72	26 $69	27 $65	28 $65	29 $65	30 $77	31 $85

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Monthly average prices

About this property

Location

Room options

Standard Room, 2 Double Beds

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Poolside

Suite, Multiple Beds (Upgrade)

Suite, 1 King Bed with Sofa Bed

Room, 2 Double Beds, Accessible

Guest reviews

Pleasant

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Quality Inn St Paul-Minneapolis-Midway

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Prices for upcoming dates