Name: DoubleTree by Hilton St. Paul East
Address: 2201 Burns Ave, Battle Creek, St. Paul, Minnesota, United States of America, St. Paul, Ramsey County, US
Price range: $111–$192 per night
Rating: 7.95

What guests think

At DoubleTree by Hilton St. Paul East, many guests praise friendly, helpful staff and generally comfortable stays, while recurring complaints point to maintenance and operational hiccups that can affect convenience, value, and consistency across different stays.

Rooms are often spacious with comfortable beds, but several reviews mention dated fixtures, thin walls, weak water pressure or hot water, and noisy or ineffective HVAC. Facilities draw mixed feedback: the pool and hot tub can be small or out of service, elevator reliability varies, the shuttle ranges from helpful to unavailable, and paid parking plus a non‑included, sometimes pricey breakfast frustrate some travelers. The location is convenient off the highway for driving, though not very walkable. Expect friendly service with variable amenities and upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are mixed: many dislike the new paid parking, and guests report a small or occasionally closed pool/hot tub, intermittent elevator issues, and a shuttle that is helpful when running but unreliable at times. Restaurant/bar hours and availability vary.

Related guest reviews

10

Tara

Jun 8, 2025

·

Stayed 2 nights

Our stay was amazing. Great place to stay and super friendly. Only downside if any would be the pool area. It could be updated and maybe a larger pool.

4

Wendy

Dec 11, 2025

·

Stayed 1 night

Have to pay for parking.

6

Adam

Dec 2, 2024

·

Stayed 1 night

The person at the counter was very pleasant to work with. The parking lot had trash around, and I had to pay for parking. They haven't had paid parking previous times being here-and it isn't downtown. Get rid of the paid parking-it isn't even a covered lot.

10

Amber

Aug 1, 2025

·

Stayed 3 nights

Renee at the front desk is amazing! Helpful, accommodating and informative! She helped us out when there was a small situation with not having the room we reserved because they were so booked and she was able to reserve our room on the same floor as our family who was traveling with us. The gentleman at the front desk was also very kind and friendly but we didn’t catch his name. The staff in the restaurant, for breakfast, were also very friendly and accommodating, as well. Very sweet employees were on staff during our long weekend. The rooms were clean and stocked for our stay, the bed comfortable and had a full size couch/pull out bed. They have a shuttle that will take you anywhere within a 10 mile radius (which is a small hiccup because the airport and Mall of America are a few miles outside of that). We used the shuttle 2 different days to take us to the music festival we were there for and both gentlemen were very kind, friendly and safe drivers. The kids reported the pool was on the small side but not many are there specifically for the pool, so it’s a nice bonus to even have one and a hot tub. Despite the hotel being full, it was still quiet and our sleep was never disrupted. We stay at Double Tree Hiltons a lot when we travel and we were pleased with this one, too. Thank you again, Renee!!

6

Marvin

Mar 27, 2023

·

Pool was down. Only one elevator was functioning. Only one shuttle running. One the other hand, the front desk staff and shuttle drivers were very professional and super accommodating. Knowing the motel is not being kept current with much needed repairs will probably not stay again......

8

Vanessa

Aug 9, 2025

·

Stayed 1 night

The parking lot requires resurfacing

8

Chue

Jun 29, 2025

·

Stayed 1 night

Not free parking any more

8

Tania

Apr 26, 2025

·

Stayed 1 night

The only thing i didn't like was having to scan a QR code for parking and not including it with the price of the stay

6

Jeff

Oct 24, 2023

·

Stayed 4 nights

The restaurant and bar were closed, wich were one of the main reasons we stayed at the hotel.It took 20 minutes for there to be hot water in the shower. Overall not happy with our stay.

4

Brad

Oct 28, 2023

·

Stayed 1 night

Hot tub wasn't working. Have a bad hip so disappointed in that. Manager went above and beyond though.

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Cleanliness

Cleanliness is inconsistent: numerous stays were described as clean, but others noted mold in bathrooms, lingering smoke or odors, dust and stains, and occasional pest concerns.

Related guest reviews

4

Carla

Oct 27, 2024

·

Stayed 2 nights

We had 3 people, Only 1 towel, 1 wash cloth, 1 hand towel. Bath towel was mold stained. Couch bed sheets had stains all over them. The next day no one came in to clean or change towels even though we asked. Very poor for a Double Tree.😥😢

6

Leepor

Dec 9, 2024

·

Stayed 1 night

All 4 rooms were pretty dusty, on the heater, on the window curtains, etc.

6

Stefanie

Apr 6, 2025

·

Stayed 3 nights

The hotel was overall old and dated. We stayed in the suite room which was large and had plenty of room but there were definitely signs of aging. The popcorn ceiling appeared to have a leak and discoloration. The shower was also dated with mold in the corners. The bedding smelled musty as if someone didn’t wash them or let them stay in the washer too long. Old AC and heating units. The pool and hot tub were also very old and they didn’t appear to clean or service them daily. The water was cloudy and appeared to be dirty.

6

Angela

Oct 29, 2024

·

Stayed 3 nights

The room vents for heating and air were dusty or moldy in both the main room and bathroom. There were areas in the bathroom near toilet plumbing and shower that were brown or has substances we didn’t do and should have been cleaned better.

4

Leonardo

Jun 11, 2025

·

Stayed 6 nights

Bathroom had mold in the ceiling

2

Randy

Jul 11, 2024

·

Stayed 2 nights

There was bedbugs in the room I went to the front desk for the manager and the manager never showed up. The room wasn’t clean for my stay and they claim the housekeeping was done upon request .

10

Lisa

Oct 31, 2025

·

Stayed 1 night

Room was clean, bed was very comfortable! Staff was great! Very friendly and helpful!

6

Steven

Aug 19, 2024

·

Stayed 2 nights

Room reaked of smoke. Impersonal staff.

10

norman

Aug 1, 2024

·

Stayed 2 nights

We've stayed here repeatedly and it's always been clean and comfortable

6

Donovan

Aug 25, 2024

·

Stayed 2 nights

Bathroom was dirty. Long hairs on the floor and in the tub and on the ceiling of the shower. Red stains in the carpet by the beds. No free continental breakfast. You have to pay for parking.

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Rooms

Rooms range from spacious and comfortable to dated, with reports of thin walls, weak water pressure or hot water, loud or ineffective AC, and limited TV or Wi‑Fi functionality.

Related guest reviews

10

Mary

Mar 30, 2025

·

Stayed 1 night

Room was AWESOME for the price: HUGE! for $230 = 710 sqft, 2bathrooms, 2 beds, (one was sofa), 2 tvs, fridge, dining table, - it was just great. Loved it. Would def stay here again. 5 min ride from dwtn St Paul- $20 Uber Ride at 10:30pm

6

Jenni

Oct 10, 2025

·

Stayed 1 night

Room was worn and stained in places. Dinner wasn’t even an option as only the bar part was open and everyone there ignored me. Their cookies are now pre-packaged. Water pressure in the shower was next to nothing.

10

Dayna

Dec 15, 2024

·

Stayed 2 nights

Overall the hotel was nice, my room was clean, made for a restful stay and the staff was friendly. The bed was comfortable and I slept well.

6

wendy

Mar 23, 2025

·

Stayed 1 night

Shuttle driver taking us into St. Paul was very rude, however driver for pick up was great. Very thin walls, and space beneath door of adjoining room (not our party) was large so the light from their room shone into our room. Front desk staff very pleasant.

4

Trista

Aug 9, 2023

·

Stayed 1 night

Place was nice and clean. However just a few problems I was not overly impressed with. Especially seeing as I did not get what I paid for by any means. The bar/restaurant was out of basically everything(literally). Any common drink I was told we are out of that over and over. They were even out of Coke? Then as for the room. Everything appeared to be fine. Until you tried using things. Such as the plugins. You go to plug your charger box in and it falls out. The USB options were not working. Turned the TV on none of the channels would come in. Went down to front desk. She stated she would let maintenance know in the morning well we were checking out in the morning. So we had no TV. Next up noticed it was warm. Looked at the AC seen it was turned down to 64 so it should be freezing right?! nope.. It froze up from being set so low and had water all over the floor. so my clothes were soaked because my bag was next to it. Also told front desk same answer was for it to be looked at tomorrow after i'm already gone. Then finally go to shower. Tub fills up with water went to try to pull the drain doesn't stay open. I propped it open with a small bottle. That didn't matter water still backed up. I could have taken a bath or shower because no water would drain. When I checked out still water sitting in there. I just feel like for almost $200 for 1 night I could have had at least some of what I was supposed to be getting. Don't think I'll be staying again.

8

James

Dec 27, 2023

·

Stayed 1 night

We like this hotel. The rooms are spacious and very quiet. The beds are extremely comfortable, we get a good nights sleep. But this time the drain in the shower was totally plugged such that after one shower the shower stall was overflowing onto the bathroom floor. Needless to say, the second shower was very short - less than a minute. We reported it at checkout and there didn’t seem to be much of a concern. The other thing here is that breakfast is in the restaurant off the menu. Would be nice if there was at least a complimentary grab and go.

10

Pah

Jun 22, 2025

·

Stayed 1 night

Good but TV has no internet or not easy to connect WiFi to the phone either

6

Chris

Sep 1, 2025

·

Stayed 1 night

Had to pay $13 for parking and then sign up for a free trial of the Hilton membership in order to use the wifi. Felt like they are looking to nickel and dime you wherever they can. Room was just ok. Could use some upkeep and the air conditioner was very loud.

10

Lisa

Oct 31, 2025

·

Stayed 1 night

Room was clean, bed was very comfortable! Staff was great! Very friendly and helpful!

8

Alison

Oct 1, 2024

·

Stayed 3 nights

Only have one complaint. Ajoining rooms are paper thin. We could hear everything next door, otherwise excellent hotel.

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Service

Service is frequently praised as friendly and accommodating, though guests also report occasional rudeness, slow or understaffed moments, and check‑in or booking issues.

Related guest reviews

2

Christian

Jun 25, 2024

·

Stayed 4 nights

Don’t waste your money to this hotel. All employees are rude and does not care about the hotel problem. Except for Sue. We asked to get our room clean for 5 days stay no one did. Access room didn’t work and have to ask front desk when we need to access our room, when I asked if this problem will get fix the front desk guy basically walk away and said nothing. Morning front desk is rock solid rude not sure why she work at customer service with that attitude. Was given a free breakfast and yet service was terrible, server was no where to be found and have to ask for coffee and water, food was not good. If you want to have a good stay or vacation book somewhere else

6

Sing

Oct 18, 2024

·

Stayed 3 nights

The location was not what i expected. The building looked run down. Service was not friendly. I was really surprised that we had to PAY FOR PARKING! this was the first one heard of this Hilton. No breakfast included either. Definitely NOT worth the stay and definitely will not be back to that location

8

Deanna

Sep 21, 2025

·

Stayed 1 night

Elevators are old. Our booking through Expedia did not make it to the hotel’s system and it took over half an hour for the wonderful front desk staff to fix it.

10

Amber

Aug 1, 2025

·

Stayed 3 nights

Renee at the front desk is amazing! Helpful, accommodating and informative! She helped us out when there was a small situation with not having the room we reserved because they were so booked and she was able to reserve our room on the same floor as our family who was traveling with us. The gentleman at the front desk was also very kind and friendly but we didn’t catch his name. The staff in the restaurant, for breakfast, were also very friendly and accommodating, as well. Very sweet employees were on staff during our long weekend. The rooms were clean and stocked for our stay, the bed comfortable and had a full size couch/pull out bed. They have a shuttle that will take you anywhere within a 10 mile radius (which is a small hiccup because the airport and Mall of America are a few miles outside of that). We used the shuttle 2 different days to take us to the music festival we were there for and both gentlemen were very kind, friendly and safe drivers. The kids reported the pool was on the small side but not many are there specifically for the pool, so it’s a nice bonus to even have one and a hot tub. Despite the hotel being full, it was still quiet and our sleep was never disrupted. We stay at Double Tree Hiltons a lot when we travel and we were pleased with this one, too. Thank you again, Renee!!

2

beu

Jun 3, 2024

·

Stayed 1 night

Staff were rude.

10

Joshua

Jun 25, 2025

·

Stayed 4 nights

It was a great stay! Renee was a fantastic help with everything!!!!!!

6

Ashlynne

Jul 13, 2024

·

Stayed 1 night

computers were down at check in, so it took almost an hour to get checked in, when we finally got to our room, we noticed the room wasn’t thoroughly cleaned (garbage under the night stand, hair in the bathroom). staff were nice, but it was evident they were short staffed at time of check in.

10

Lisa

Oct 31, 2025

·

Stayed 1 night

Room was clean, bed was very comfortable! Staff was great! Very friendly and helpful!

10

Janet

Apr 17, 2024

·

Stayed 2 nights

The bar area was having ALOT of challenges but the young woman (working alone) on Saturday night was running like a wild woman and keeping things going. She deserves a BIG raise! Sheri at the front desk is a customer service ROCK STAR!! Our stay started VERY rocky after being left stranded by VRBO and she did everything she could to make our stay easy. THANK YOU Sheri! You are a treasure!!

10

Julia

Mar 24, 2025

·

Stayed 2 nights

Front desk staff was great and very helpful

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Location

Convenient for drivers near the highway and a short ride to St. Paul venues, but not very walkable and some find the surrounding area less appealing.

Related guest reviews

10

Andrea

Jul 24, 2025

·

Stayed 1 night

Great hotel with easy access to St Paul/Minneapolis. Very clean and friendly staff.

6

Brittany

Jul 21, 2024

·

Stayed 1 night

I stayed at this property because it was one of the only spots available for a busy music festival weekend. The neighborhood isn't great, so keep that in mind for future bookings. The facility and room were clean and check-in/check-out was easy. However, two things that were disappointing. One, this hotel charges people (even if they are staying at the hotel) $10 per vehicle per night to park there. This was never advertised or said until we arrived. I had to double check with the clerk because I've NEVER seen this before in the cities. I thought it was pretty cheap of them. Two, they have a shuttle that will take you within 10 miles. I called two weeks in advance to ask about it and was told they only have a shuttle if "someone is working it that day". I asked if it was guaranteed and was told no. When I called again two days before arrival to ask, I was told the shuttle would be running, but was first come first serve. Okay, no problem. We arrived early to grab the shuttle and were told that too many people had called in to reserve the shuttle and the wait would be 2 hours. Wait...I was told it was first come first serve? I just found the whole experience pretty unprofessional and maybe they just weren't ready for a busy weekend, but on top of it all, not one employee was kind or polite. Really disappointing.

8

Jennifer

Oct 12, 2024

·

Stayed 1 night

Convenient location

10

Colette

May 27, 2023

·

Stayed 1 night

Friendly staff, clean comfortalbe rooms and right off of a major highway. Close to everything you'd need.

8

LINDA

Jul 13, 2025

·

Stayed 1 night

Close to our venue.

10

Ahsaki

Aug 12, 2024

·

Stayed 3 nights

Quick check in and out process. Everyone was very nice. The beds was comfortable. Not in walking distance to restaurants or plazas. Price for night could have been less since the hotel is in the middle of nowhere. Parking should be free since there is no city area. Overall, my stay was great and everyone was nice. I did utilize the pool and sauna which was a little old but it worked for relaxation. I would stay again, especially for the warm soft cookies.

8

Ker

Mar 16, 2023

·

Stayed 4 nights

I like the location.

8

Ethan

Aug 23, 2025

·

Stayed 2 nights

I liked how it was close to a highway exit, made it convenient for my trip but otherwise it wasn't bad. Maybe a little noisy with being next to a highway but that's expected!

10

oluwatosin

Nov 25, 2023

·

Stayed 2 nights

A very quite and safe location.

10

Etheria A.

Nov 4, 2024

·

Stayed 2 nights

This was a great hotel in a decent part of St. Paul.

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Dining

Dining feedback is inconsistent: some enjoyed the on‑site restaurant and breakfast, but others found breakfast not included and pricey, service slow, or the bar/restaurant closed or limited.

Related guest reviews

8

Chad

Aug 13, 2025

·

Stayed 2 nights

The restaurant was very nice

8

Jennifer

Nov 11, 2024

·

Stayed 1 night

The restaurant was good.

6

Dan

May 16, 2024

·

Stayed 1 night

My husband and I booked a suite for our vacation. The layout and style of the room was modern and sleek but it felt old and dingy. The bedsheets had some crumbs and stains and the walls need to be repainted. There was even an iron burn print on the wall like someone tried to iron the wall. For such an expensive room, you would think that it would be better kept. Details matter! The breakfast cost money and we were under the impression that it was complimentary. It was $15 per person plus tip for a standard hotel buffet breakfast. Nothing special about it. Overall, we wouldn’t stay there again.

10

Lori

Mar 23, 2025

·

Stayed 3 nights

The morning waitress was amazing. She was super friendly and remembered us every morning. I think it was Kim. The bartender was not great. Extremely slow service. She had difficulty prioritizing. The food was good, she was not.

10

Scott

May 18, 2024

·

Stayed 2 nights

The staff were friendly, rooms were clean, complimentary water and cookies and a bar/restaurant. They also have a little store you can buy snacks at. They have an all you can eat breakfast buffet, it’s not free but was amazingly delicious and you can take a to go box so it’s worth the value.

6

Pam

Jul 17, 2024

·

Stayed 1 night

This is clearly an older Doubletree and was not particularly well-maintained. During prime hours in the evening, there was only a skeleton crew, including a skeleton crew in the bar restaurant and kitchen. It’s not particularly bad but it’s not particularly good. This is not a high-end hotel.

10

Theodore

Sep 23, 2024

·

Stayed 1 night

Very clean hotel with a friendly, professional staff. Scott at the front desk did a great job. The hotel has a connected restaurant with excellent food and a nice cocktail hour from 5-6pm. Lisa, our bartender, was phenomenal. Great experience at this hotel and would highly recommend.

10

jie

Oct 9, 2024

·

Stayed 2 nights

The breakfast was better than expected. Stuff members were friendly. Definitely recommended!

6

Jeff

Oct 24, 2023

·

Stayed 4 nights

The restaurant and bar were closed, wich were one of the main reasons we stayed at the hotel.It took 20 minutes for there to be hot water in the shower. Overall not happy with our stay.

4

Harry

Jul 31, 2025

·

Stayed 2 nights

The staff was pleasant when we arrived however unknowing to us when we booked a room there is a $13 a day parking cost, this is not the Ritz but a travelers and workers hotel. Room was clean etc.. . we were late and went to the restaurant and the food was mediocre at best but costly and the drinks were more that the food by alot. FYI the restaurant / bar close at 9pm. When we returned from work our room was not cleaned. For what was paid, service was less than expected.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$111
February	$113
March	$109
April	$118
May	$111
June	$114
July	$136
August	$118
September	$134
October	$131
November	$109
December	$106

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $177	15 $138	16 $157	17 $121	18 $117	19 $127
20 $121	21 $130	22 $133	23 $130	24 $129	25 $151	26 $137
27 $126	28 $121	29 $121	30 $120

Su	Mo	Tu	We	Th	Fr	Sa
				1 $112	2 $167	3 $160
4 $123	5 $129	6 $122	7 $118	8 $129	9 $192	10 $159
11 $119	12 $128	13 $121	14 $118	15 $170	16 $167	17 $172
18 $121	19 $125	20 $120	21 $118	22 $113	23 $139	24 $133
25 $111	26 $123	27 $120	28 $120	29 $113	30 $136	31 $138

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed with Sofa Bed, Accessible (Hearing)

Room, 1 King Bed

Room, 1 King Bed with Sofa Bed

Studio Suite, 1 King Bed with Sofa Bed

Room, 1 King Bed, Accessible (3X3 Shower)

Suite, 1 King Bed with Sofa Bed

Room, 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible, Bathtub

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible (Roll-In Shower)

Room, 2 Double Beds, Accessible, Bathtub

Suite, 1 King Bed, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about DoubleTree by Hilton St. Paul East

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Prices for upcoming dates