Name: The Notary Hotel, Philadelphia, Autograph Collection
Address: 21 North Juniper Street, Market East, Philadelphia, Pennsylvania, United States of America, Philadelphia, Philadelphia County, US
Price range: $212–$965 per night
Rating: 8.8

What guests think

At The Notary Hotel, Philadelphia, Autograph Collection, reviewers consistently praise the central, walkable location by City Hall, the historic style, and friendly service, with many noting clean, comfortable rooms and appealing lobby and bar spaces.

Common drawbacks include very slow and pricey valet parking, a confusing destination or F&B credit fee, and occasional street or hallway noise. Some guests mention room maintenance or design issues such as barn-style bathroom doors, limited lighting, or aging furnishings, plus sporadic housekeeping lapses. On-site dining and room service feedback is mixed, while a few note Wi‑Fi login hassles or understaffing at times. Expect a stylish, well-located stay with strong service, but plan around parking and minor quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Historic lobby, bar and a small cafe get positive notes, and several mention a good gym. Valet parking is expensive and often slow, and a few guests reported elevator issues and limited printing or business support.

Related guest reviews

10

Nicolas

Jun 29, 2025

·

Stayed 7 nights

The lobby was gorgeous. Nice gym as well

8

Richard

Mar 28, 2025

·

Stayed 2 nights

The rooms were nice and well decorated, only detriment was the lack of a door to separate the toilet from the wash basin. The worst thing was the valet parking. The staff was great and helpful but once I had to wait 1 and 1/2 hours and it made us miss the performances at the clef jazz club.

8

Chris

May 18, 2024

·

Stayed 2 nights

Nice hotel. Close to restaurants and sights in Philly. Great workout room and the staff was nice and helpful. Rooms were big and clean. A lot nicer than a turn key Marriott.

8

Michele

Apr 22, 2025

·

Stayed 1 night

Upon late night arrival, front desk was grumpy and not helpful. We were not notified of $15/day credit for cafe, so how were we supposed to use it. Seems shady. No work area for printing or scan documents. There was an email provided for this, yet front desk was never able to print the documents. We were sent to neighboring Marriott, who also could not help us. That should be a standard amenity for this type of hotel. Hotel was clean, daytime desk staff was kind and helpful, and location was good

8

Scott

Oct 5, 2025

·

Stayed 2 nights

Valet parking needs attention. At 6:45 AM on Sunday it was a 20 minute wait. Friends of ours who tried to leave at 10:30 were held hostage for 1 hour to get their car. That is a massive flaw and will make me not return there.

4

Shanon

May 20, 2025

·

Stayed 3 nights

I will start with something nice - The hotel is pretty. On the night of our arrival, it was hosting a prom. There were 20 cars waiting to be parked. The students were loud and overwhelming. We could not get a valet to take our car, even though we were overnight guests. We finally had to pay a $50 tip to the valet to get our car parked. Thereafter, when we wanted to use our car, the valet(s) told us the wait was an hour. When I spoke with the front desk, I was told that the hotel warns its guests (on the parking ticket for your car) that it can take 20-30 minutes for the valet to retrieve your vehicle. In our case, it was even longer. If I had known this, I would not have stayed at the hotel and/or rented a car. Throughout the weekend, in order to get our car, we had to bribe the valets with very generous tips (it still took between 30-45 minutes to get our car). This is a racket! I am so disappointed. P.S. The hotel charges $65.00 for parking. I emailed the hotel manager about my concerns. He did not respond.

8

Matthew

Feb 16, 2025

·

Stayed 2 nights

Great location and lovely room with nice view or the square. Friendly staff at check in and at the bar. Where I went wrong was valet parking. It took a full hour from when I requested my car to when it arrived at the front. They warn it takes 30 minutes so if staying here just park your car yourself.

4

Rogerio

Jun 22, 2025

·

Stayed 2 nights

2h waiting to get my car, all the days. Not recommended hotel!!!

10

Shawn

Mar 24, 2024

·

Stayed 2 nights

Very very nice ! Thank you front desk and bar staff. The valet service was subpar at best. Car was parked on the street overnight and wasn't pulled up. To top it off certain articles in the car were moved for no reason.

10

Jeff

Mar 19, 2025

·

Stayed 2 nights

It is an absolutely lovely hotel in a great location if you want to be downtown. Great coffee available at their cafe as well.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Most guests report very clean rooms and well-kept spaces. A smaller number cite stained carpets or walls and occasional bathroom misses.

Related guest reviews

8

Amanda

Jun 27, 2025

·

Stayed 1 night

The building and the theme is beautiful, and the staff was super helpful and nice. I just was not impressed by the room at all. There were stains all over the bathroom walls, some looked permanent and others looked like grease, and my white socks turned brown walking on the carpet. I honestly blame the fact that it is a corporate owned property, not the housekeeping staff - they are very lovely and helpful. Just wanted more for how expensive it can be!

2

Steve

Aug 17, 2025

·

Stayed 1 night

We were not happy the bathroom could have bin cleaned

10

Kelly

Jul 6, 2025

·

Stayed 1 night

Very nice quaint hotel clean and updated

8

Jason

Jun 23, 2025

·

Stayed 3 nights

Three night stay over a weekend, family trip. Two adults and two teens. The hotel was packed due to multiple events in town (Club World Cup, New Balance Outdoor Track Nationals, Lacrosse tournament, Phillies home game, and summer vacations). Room was mostly comfortable to be in over the stay. The beds left something to be desired with mildly uncomfortable spring mattresses. Bathroom was nice size but cleaning crew missed cleaning the shower area thoroughly (a bit of hair still on shower wall). Nothing to ruin the trip. Location is perfect and right in the middle of center city with public transportation across the street and most historical attractions within a short walk.

10

Nicholas

Feb 8, 2025

·

Stayed 5 nights

A wonderful hotel in the middle of downtown Philadelphia. Rooms were clean and spacious. The bathroom was also large, with a nice multi function showerhead/wand combo. Housekeeping was attentive without being intrusive. The valet can get busy/backed up certain times of the day, so plan in advance and give them a heads up if you are checking out. Overall a wonderful stay!

10

Bryce

Jun 7, 2025

·

Stayed 3 nights

Clean

10

Cynthia

Jun 2, 2025

·

Stayed 2 nights

Central location, great staff, and cleanliness

10

Amy

Nov 19, 2025

·

Stayed 1 night

Spotlessly clean, great view, friendly staff.

4

Michelle

Jan 12, 2025

·

Stayed 1 night

There was a huge brown stain on the floor next to the couch. Very disappointing for how expensive the room was.

10

Sharon

Nov 2, 2024

·

Stayed 2 nights

Friendly staff, clean rooms

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious, comfortable and stylish, with many appreciating city views and quiet once inside. Downsides include street noise in some rooms, barn-style bathroom doors or awkward layouts, occasional uncomfortable bedding or dim lighting, and minor Wi‑Fi or amenity gaps.

Related guest reviews

10

Laura

Jun 16, 2025

·

Stayed 1 night

The hotel has a great ambiance and is uniquely decorated consistent with the building's original use, with sculptures made of books and library reading tables in the lobby. The rooms are very comfortable. The neighborhood is very walkable, though a little sketchy at night. The staff is very helpful and pleasant. I do agree with another reviewer that ther rooms could be better insulated from noise. We would stay here again.

6

Catherine

Dec 13, 2024

·

Stayed 1 night

Bed was super uncomfortable. Old heating and cooling system, sort of noisy .

10

Karen

Apr 14, 2025

·

Stayed 1 night

The room was very comfortable and the staff was very friendly. Close to Reading Terminal Market & across from the beautiful City Hall. Perfect location!

10

Sharon

Apr 1, 2024

·

Stayed 2 nights

The Notary is an absolutely stunning hotel. It’s right across the street from the Philadelphia City Hall. This is my second time staying at this hotel and I keep coming back for a reason. It’s safe, beautiful, and cozy.

10

Jeff

Oct 8, 2024

·

Stayed 5 nights

Very nice and comfortable hotel in a superb location, very walkable to city attractions, dining options, and transit. Only weak point is the hotel's wifi - logon hassles, speed, persistence of connection.

10

Caitlin

Apr 15, 2024

·

Stayed 2 nights

The Notary Hotel was super conveniently located, and just a really wonderful stay. Reading Market is right around the corner for a large variety of food, drink, and provisions. The historic property is beautiful, and the rooms are well appointed, with no shortage of comfort. View of City Hall was a plus!

10

Jeannette

May 24, 2025

·

Stayed 1 night

The property is very clean and nice and neat but the bed is not good at all. We couldn’t even rest because it is like a hot dog, you make a hole in the middle of it.

8

Dory

Dec 9, 2023

·

Stayed 1 night

I loved our stay here. I was amazed that we were able to do check in as early as 8:30 am. This saved us so much time and energy. Definitely appreciated! Staff were helpful. Location is very convenient for us. Room is very clean and nice. Bathroom is very clean and spacious! Mirror locations were perfect. I would prefer additional lighting from the ceiling since natural lighting is lacking due to large buildings surrounding the rooms. An extra outlet near the TV where the coffee maker would be nice too.

10

idit

Jul 27, 2025

·

Stayed 5 nights

Perfect location Big room Discount on food Very clean

6

Lisa

Mar 3, 2025

·

Stayed 1 night

The hotel is in a great location and it’s nice looking and very clean. The main issue is with the rooms. The bathroom door is a “barn” door style and therefore doesn’t give enough privacy when closed. Also there is no door between the sink area and the shower area which makes it difficult when 2 people are trying to get ready at the same time. Finally it took over an hour to get our car from the valet. For the cost of this hotel I would expect much more.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, helpful and accommodating. A recurring minority mention rude or slow valet, inconsistent front-desk communication about credits, and occasional lapses in professionalism or responsiveness.

Related guest reviews

6

Gregg

May 9, 2025

·

Stayed 1 night

Disappointed. The staff needs training. Valet was "on a break" we were told when we arrived. Waited for 10 minutes to have our car parked. The porter never moved to help us with our luggage, so we managed ourselves. Check-in was fine, but we were not told how to access the elevator-which is confusing. After not stopping on or floor, a passenger we picked-up explained the procedure and commented they were not told by check-in staff, either. We then went to the restaurant and again although it was fine, it was not professional. We were seated with no menus. We then realized there was a QR code on the table. We couldn't get it t download. Had to search for a server. When they brought over the menu, it was filthy--covered.in food! After having a look at it, we decided what to order. Ordered with server, who then informed us the paper menu is probably not up to date, so they may not have what we want. Crazy. The staff needs to be tried in etiquette and service. Really lacking in any type of professionalism especially at a hotel which deems itself 4.4 stars.

2

Fabio

Jun 20, 2025

·

Stayed 1 night

Terrible check in. Stayed at a bunch of hotels and this is by far the worst.

10

Arun

Jun 7, 2025

·

Stayed 3 nights

Exceptional service! Attentive and responsive! Took extremely good care of my parents

6

Chih-Huei

Jul 6, 2025

·

Stayed 2 nights

The location was super convenient. One thing I want to note was some unprofessional front desk staff. The lady did not tell us anything about the food and beverage credit, nor did she mention about the uber credit. We found out through the message sent from Expedia. We later asked another staff about the uber credit and left our email. I waited over 6 hours to get the uber voucher. This was not acceptable. The next day, I asked about the second uber voucher. This time the front desk lady Ming was extremely efficient and kind. I received the voucher right away. Please train the other staffs as this was such a simple thing.

2

Angela

Jul 4, 2025

·

Stayed 1 night

Poor customer service

10

Andrew

Apr 25, 2025

·

Stayed 2 nights

Staff went above and beyond to make our stay enjoyable. When we realized my wife needed a phone charger. The front desk staff found one for us to use. The valet was great and accommodating to our needs. The restaurant staff provided great advice about travel within the city that saved us significant time and money. Can’t say enough good things about our 2 night stay.

10

Caroline

Nov 16, 2025

·

Stayed 2 nights

Staff was very friendly and helpful. Great location.

10

Roberto

Jun 27, 2025

·

Stayed 2 nights

Great service

4

Shanon

May 20, 2025

·

Stayed 3 nights

I will start with something nice - The hotel is pretty. On the night of our arrival, it was hosting a prom. There were 20 cars waiting to be parked. The students were loud and overwhelming. We could not get a valet to take our car, even though we were overnight guests. We finally had to pay a $50 tip to the valet to get our car parked. Thereafter, when we wanted to use our car, the valet(s) told us the wait was an hour. When I spoke with the front desk, I was told that the hotel warns its guests (on the parking ticket for your car) that it can take 20-30 minutes for the valet to retrieve your vehicle. In our case, it was even longer. If I had known this, I would not have stayed at the hotel and/or rented a car. Throughout the weekend, in order to get our car, we had to bribe the valets with very generous tips (it still took between 30-45 minutes to get our car). This is a racket! I am so disappointed. P.S. The hotel charges $65.00 for parking. I emailed the hotel manager about my concerns. He did not respond.

10

DEON

Feb 10, 2024

·

Stayed 2 nights

The Notary Hotel has been the home away from home whenever we visit Philadelphia coming from DC. The staff are always very professional and friendly. The room and property are always impeccable !

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Across from City Hall, the location is highly central and walkable to Reading Terminal Market, the convention center, transit and major sights. Some guests noted street noise at night and a visible homeless presence in the area.

Related guest reviews

10

Myrka

Aug 31, 2023

·

Stayed 3 nights

The Notary is a quiet hotel in the center of Philadelphia, within walking distance of all the sights and just a block away from the nightlife.

10

Jacqueline

May 17, 2025

·

Stayed 4 nights

This property was centrally located to all of my scheduled activities. The proximity to reading terminal is excellent. The staff is extremely professional and the room was better than expected.

10

Holly

May 18, 2025

·

Stayed 3 nights

Great views and location. Very clean, friendly staff.

10

Andrea

Jan 31, 2023

·

Stayed 2 nights

Great hotel right across from City Hall and in walking distance to lots of restaurants and stores.

10

Sara

Jun 27, 2025

·

Stayed 2 nights

Perfect location, charming hotel

10

Serge

Jun 28, 2025

·

Stayed 3 nights

Very good hotel in a convenient central location

10

Caitlin

Apr 15, 2024

·

Stayed 2 nights

The Notary Hotel was super conveniently located, and just a really wonderful stay. Reading Market is right around the corner for a large variety of food, drink, and provisions. The historic property is beautiful, and the rooms are well appointed, with no shortage of comfort. View of City Hall was a plus!

10

Debbie

Mar 10, 2025

·

Stayed 2 nights

This is a gorgeous hotel right next to city hall, which is beautiful. A lot of historical sites within walking distance. And, the restaurants around were excellent.

8

alla

Apr 22, 2025

·

Stayed 2 nights

Perfect location for sightseeing

10

John

Aug 19, 2025

·

Stayed 2 nights

Downtown Philadelphia has a homeless problem

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Many enjoyed the cozy bar, decent restaurant and good breakfast or coffee. Feedback is mixed due to room-service errors, limited hours or menus, and confusion around the F&B credit.

Related guest reviews

8

Aaron

Aug 23, 2025

·

Stayed 2 nights

The F&B credit is annoying. Just charge more for food or have the guest pay as they order.

8

Samantha

Mar 18, 2025

·

Stayed 5 nights

I liked the art work, the room was comfortable, the furnishings were unique and the location was perfect. We never went to the restaurant but looked at the menu and we were not impressed. With the Terminal Reading Market so close with such incredible food choices you have to do better. The staff were OK.

10

Alvin

Jul 4, 2025

·

Stayed 1 night

We loved the Notary! The room was clean and modern. The one thing I would say its the toiletries were outdated. However the convenience, location and the quietness in the room is perfect. Valet parking is an option but you can self park and its much cheaper. The breakfast options were limited and the espresso machine was broken the time we went but the regular coffee was delicious. Their cocktails were amazing! Bathrooms were clean and great customers service.

8

Michael

Aug 12, 2025

·

Stayed 1 night

The Room Service leaves much to be desired. Wrong order, could not deliver 2 orders to the same room, wrong billing, did not complete order accurately. Stopped ordering from them and went outside!!!

10

Sharen

May 11, 2025

·

Stayed 1 night

Staff pleasant. Worked with me when I needed an uber. Food was good for breakfast.

10

India

Mar 15, 2025

·

Stayed 2 nights

Great service! Very nice restaurant. I do wish the coffee shop stayed open past 11am!

10

DAVID

Jun 9, 2025

·

Stayed 2 nights

This property was actually pretty amazing. We went down there for the Philadelphia super bowl party and after party. Hotel was great. Food was great. The room was amazing.

8

Malcolm

Mar 6, 2025

·

Stayed 2 nights

restaurant needs ALOT of work. Very poor for a Marriott. Next time we will stay at the Warwick. Excellent restaurant.

10

Beverly

Aug 4, 2025

·

Stayed 2 nights

The location of The Notary is excellent and convenient. The staff was mostly excellent; the only exception being the valet was somewhat rude to my husband when we checked out. Unfortunate since we are normally excellent tippers. The coffee maker in the room didn't work very well but we just got our coffee downstairs at the wonderful coffee shop. The bar was great and had friendly bartenders. The restaurant was decent. The staff was super helpful with local info and how to get around.

10

Kate

Mar 25, 2024

·

Stayed 1 night

The breakfast staff and the menu was great. The bar was great at our event. Very comfortable bed. All in all a great experience.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$201
February	$238
March	$268
April	$293
May	$409
June	$301
July	$317
August	$225
September	$252
October	$314
November	$229
December	$197

Su	Mo	Tu	We	Th	Fr	Sa
				1 $230	2 $260	3 $403
4 $270	5 $291	6 $488	7	8 $245	9 $292	10 $508
11 $227	12 $248	13 $270	14 $256	15 $241	16 $548	17 $770
18 $212	19 $226	20 $447	21 $257	22 $305	23 $343	24 $417
25 $408	26	27 $608	28 $248	29 $220	30 $221	31 $217

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $467	15 $965	16 $380	17 $265	18 $254	19 $304
20 $218	21 $242	22	23 $337	24 $226	25 $242	26 $281
27 $226	28	29	30

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 Double Bed

Studio Suite, 1 King Bed with Sofa Bed

Executive Suite, 1 Queen Bed with Sofa Bed

Suite, 1 Bedroom

Room, 1 King Bed

Executive Suite, 1 King Bed with Sofa Bed

Room, 2 Queen Beds (Hearing Accessible)

Signature Room, 2 Queen Beds

Signature Room, 1 King Bed

Room, 2 Queen Beds

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Notary Hotel, Philadelphia, Autograph Collection

Have a question?

Considering this hotel for your Philadelphia trip?

Prices for upcoming dates