Name: Hilton Garden Inn Tupelo
Address: 363 E Main St, Tupelo, Mississippi, United States of America, Tupelo, Mississippi, US
Price range: US$101–US$218 per night
Rating: 8.3

What guests think

At Hilton Garden Inn Tupelo, travelers consistently highlight the downtown, walkable location and welcoming staff, while noting that ongoing renovations, construction noise, and various maintenance hiccups can impact comfort, from closed amenities to rooms that feel dated.

Cleanliness feedback is mixed, with several reports of musty odors or poorly maintained fixtures alongside reviews describing clean, comfortable stays. Rooms vary from newly refreshed and comfortable to worn with hard mattresses, and Wi‑Fi can be unreliable. On-site dining earns praise from some guests but others find it average or confusingly priced. Plan accordingly if amenity access and quiet are important to you.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The property is undergoing renovations that create construction noise and have closed the pool and hot tub at times; some guests were not informed in advance.

Related guest reviews

4

Pam

17 Dec 2024

·

Stayed 1 night

Pool closed but wasn't listed on the information. I was really looking forward to have a relaxing time in the hot tub shown in the photo. Obviously, it has been closed for awhile with the hot tub boarded over. I, also felt the room smelled musty. I would have been able to change hotels but after driving for 9 hours, I wasn't feeling up to trying a new hotel.

10

Eric

5 Mar 2023

·

Stayed 1 night

The hot tub was out of service and the pool was too cold to swim in. And these are two of the main reasons we choose this property.

10

Jennifer

27 Sept 2025

·

Stayed 5 nights

I had a lovely stay at the Hilton Garden Inn in Tupelo, MS. I’m so glad they’re dog friendly—and big dog friendly too, which can be hard to find! The staff was really nice and welcoming, and the hotel was comfortable and convenient. I didn’t use the gym, and the pool was closed for maintenance during my visit, but that didn’t take away from my experience. A huge bonus was the Tesla chargers on-site. Overall, a wonderful stay—I’ll definitely be back!

6

Mary

15 Jun 2025

·

Stayed 1 night

Under construction but no mention that there was no working pool when we made the reservation. Then they charge 3 dollars for water, 12 for breakfast. The positive was it was quiet. Hotels.com should be aware they are going under renovations. I would not have stayed there if adequately posted.

10

DEMINGUS

21 Jul 2024

·

Stayed 1 night

Spa not working

6

Christie

18 Aug 2025

·

Stayed 1 night

In fairness you’re under heavy renovations. I wish I had known- Our air conditioner was almost non existent. It didn’t work well at all. The elevators were extremely hot almost like the furnace was on. Y’all know you have somethin up at that hotel, I’m not the only one who noticed. Your poor staff was sweating to death. It’s been some time since we stayed and I trust all is fixed. I hope anyway. Location is fantastic. Staff were so friendly. I felt you should have closed for renovations. It was just tooooo HOT

2

Zanda

17 Jul 2025

·

Stayed 1 night

Trying to sleep or take a nap the drilling and hammer. It was loud and awful. For 218 dollars, I expected to beable to rest. Was not told about any construction above us.

8

Asha

17 Jul 2025

·

Stayed 2 nights

I was a guest from July 10th-July 12th. This property is under construction You cannot access the pool at this time. I stayed in a room that was newly renovated & had to shower in another room due to the water having very low water pressure in the room I was in. The staff was very understanding and accommodating. The water was fixed by the time I got back that evening from my event. My stay was stellar besides that small hiccup.

8

Mark

6 Jul 2025

·

Stayed 2 nights

Only reason didnt a 5 was they are using the pool as a staging area for construction and had it closed.

2

Susan

8 Jun 2025

·

Stayed 3 nights

Very noisy due to construction. Could not get a good night sleep! Ac loud horrible, couch's in lobby stained and nasty! Pool closed!

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Cleanliness

Cleanliness is inconsistent, with multiple reports of dirty or musty rooms and worn common areas, though some guests found their spaces clean.

Related guest reviews

2

Patrick

22 Sept 2024

·

Stayed 3 nights

In room 207 the ceiling appears to have black mold on the ceiling furniture really needs to be replaced, the room has a horrible smell that if the carpet was still wet the bathroom racks for the handicap were all rusted I was sad even though I’m not handicap but if so this room was s not presentable along with the shower curtains ripped and torn something you would expect from a motel 6.

2

Veronica

3 Dec 2023

·

Stayed 2 nights

We stayed here 14 years ago when we came to town. This property was beautiful. Now it is outdated and the room was very dirty. We had to ask for a new shower curtain because it had mold on it. There was only half a roll of toilet paper and we had to ask for more considerating we were there for 2 days. The toilet bowl going down the front had yellow streaks caked down it. Unless you played with the handle the toilet continued to run and the exhaust fan didnt work. The hall mirror had some adult hand prints on it (looked like from some unmentionable activity). We noticed old candy wrappers and so much dust under the beds when we went to leave to make sure we didnt leave anything. Very disappointed in our stay. This property not only needs updates but proper cleaning.

4

Marquita

26 Jan 2026

·

Stayed 2 nights

Room was not clean.

6

Alena

25 Aug 2023

·

Stayed 1 night

The bathroom was absolutely gross in my room. The actual room wasn’t terribly clean either.

6

Lila PM

20 Aug 2023

·

Stayed 1 night

The lication is what's best about this hotel, next door to the Visitors Center and in the heart of historic area. People were nice and service in the restaurant/bar area was good. However, cleanliness wasn't as good as it should have been and the hot tub appears to have been out of order for a while. The bathroom mirror was not clean, there were toenail clippings on the floor in several places and the shower curtains were long past due for replacement.

8

Karen

4 Feb 2024

·

Stayed 1 night

Beds were comfortable and the hotel itself was very nice with a great lobby and coffee and water area. As far as our room: dirty tub, someone’s sock under the bed, bottle cap under the couch. I feel the housekeepers just didn’t clean the floor or tub. Would stay again in the future.

6

Amy

20 Sept 2024

·

Stayed 2 nights

HILTON - THIS HOTEL NEEDS YOUR ATTENTION! What a mess. Holes in the wall, torn wallpaper, leaking roof (they had a bucket on the floor), and stains & mold on ceiling in multiple places, so leaks are not a new problem. Old,worn out carpeting. Old, scratched up furniture. Hotel is attached to Tupelo's convention center, so I'm sure it stays busy. The staff was great. They're working with what they have. But this is NOT a standard Hilton property. If it's corporate owned, someone needs to be fired. If it's a franchise, they need Hilton to take notice. Bed was comfy. I hope it was clean. I was too tired to look too closely. Next time I'll stay across the street at Tupelo Hotel.

2

Matt

1 Mar 2024

·

Stayed 2 nights

The hotel was very dirty. The amount of dust on the walls and vents was insane. Mattresses were very thin and uncomfortable. Couch looked like someone had spilled stuff on it 100x. There was dust buildup all around the carpet. When I spoke with the front desk about the situation they offered a new room. After looking at the second room it wasn’t any cleaner so we stayed in the room we were already in. If I could have canceled and moved hotels I definitely would have.

2

Gail

28 Jul 2025

·

Stayed 1 night

I have requested a refund. The search j did in Hotels.com was for a hotel with a pool. This place had no pool. It was absolutely filthy including the lobby. Our room had stains on the chair and a dirty rag sitting there. The toilet was broken and contiuosly running. The room smelled horribly of mold. Beds were dirty. I immediately told the front desk and then started looking around and rhe lobby was also filthy. Stains on the ceiling and greasy spots on the couches and chairs. Floor was filthy. Nothing like the pictures. Terribly disappointed and honestly grossed out.

4

Michelle

6 Sept 2023

·

Stayed 1 night

Hotel room had dog hairs all over the sheets and had a large stain on it. Lifts and halls were dirt. I like dogs and have one of my own but this hotel should have dedicated dog rooms so those who travel without do not have to experience the mess. Michelle bed to a cleaner room but the shower was broke.

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Rooms

Rooms range from newly renovated to dated and worn, and several guests found mattresses hard. Wi‑Fi reliability is a recurring issue, and some rooms pick up street or renovation noise.

Related guest reviews

6

Christopher

5 May 2025

·

Stayed 2 nights

The hotel is under construction, which is needed. The rooms are outdated, and the beds are terrible. The employees were friendly and helped us switch rooms because the air conditioner wasn’t working in ours and the room was so dirty. I just felt that for the high price we were charged, the rooms didn’t match the price. They are updating the hotel, and it should be a significant improvement. The area is fun, and it is easy to walk to several places you need to go.

8

Wendy

5 Apr 2023

·

Stayed 1 night

Nice hotel except for the poor wifi

6

Chelsey

22 Mar 2025

·

Stayed 1 night

Rooms need an update ASAP

8

Constance

11 Oct 2025

·

Stayed 1 night

Bed was really hard and not that comfortable

8

Randall

17 Mar 2024

·

Stayed 1 night

Nice hotel in good location. The problem was it is located on a busy street and there was several loud vehicles going up and down the street in front of the hotel u til 1 am and couldn't sleep

2

Jason

17 Jan 2026

·

Stayed 1 night

Room is in need of repair to many to even list …. The mattress was as hard as sleeping on the ground and to top it all we were awaken at 6:30 in the morning to load banging, saws running due to some type of work being done that guest was not notified about … stay across the street if your thinking about this hotel … never will my family stay there again

8

James

19 Aug 2024

·

Stayed 1 night

It was a good stay, the hotel as much as i like it is aging. Like anything else needs upgrading.

2

Tyler

22 Aug 2024

·

Stayed 1 night

This hotel is in terrible need for an upgrade! The rooms are very worn out, and the chairs in the loony had slip covers on them that didn’t even fit. Everything was very old and worn out.

6

Richard

2 Oct 2023

·

Stayed 1 night

The hotel accommodation was excellent except for one very important and significant factor in today's communications universe. The WIFI system was deplorable! It took forever to get online and then, when it happened, there was no acknowledgement that you were finally online. This was so bad that, even though the other factors of our stay were acceptable, I will not visit this location again. A Hilton Hotel with such subpar wifi service? Amazing!

8

Lisa

5 Aug 2024

·

Stayed 2 nights

Beds were too hard other than that is is a nice place to stay.

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Service

Staff are frequently praised as friendly, welcoming, and accommodating. However, some guests reported overbooking, communication lapses, or delayed room readiness.

Related guest reviews

4

Cindy

31 Mar 2023

·

Stayed 1 night

I loved how nice the staff for checking in was but they didn't have my reserved room clean until an hour late!! I had to wait in the lobby with my children for an hour!! 3:00 check in time turned into a 4:00 check in time!

2

Allen R

6 Aug 2024

·

Stayed 5 nights

I drove 12 hours from Michigan to only find out that l was charged for one night of a 5 night stay and my room was no longer available. I had to reach out to a nearby Hampton for accommodation the rest of the week. At least an explanation would have helped. Not to mention the telephone system doesn’t work and there is no way to reach the staff. Customers should know this information prior to bookings. Absolutely a horrible experience. Get it together. Sincerely Allen R Bolton Sr

10

Susan

12 May 2023

·

Stayed 1 night

The ladies at the front desk were friendly, helpful and accommodating. They were an outstanding staff.

2

Matt

7 Sept 2025

·

Stayed 1 night

The hotel had over booked and I had to go elsewhere…

10

Victory L.

19 Apr 2025

·

Stayed 1 night

I got a phone call on the room phone at 1:00 am. The front desk inadvertently called me twice! Meanwhile there was terrible two fist pounding on the door next door and screaming and then a fight in the room next door. I called the front desk in fear to tell them someone kept calling my room and someone was banding on our door. The attendant said “that was me on accident. “. No apology. I told her there was some sort of domestic problem going on next door. Nothing was done. The people next door were fighting. My young son and I were afraid.

8

staci

22 Feb 2025

·

Stayed 1 night

This is a very mixed review because the hotel portion of our stay was fine and the desk staff was excellent. The bartender and cook at the “separately owned” bar/restaurant … total hot mess. Ordered food, half hour went by and was told the cook forgot. NBD, I can just walk across the street but no… they said we will get your salad asap. An hour later they brought me the salad covered in nasty little bacon bits, which was what I asked to be omitted. Two plus hrs later I had to order food delivered from Chilis. UGH!

10

Randall

30 Jan 2025

·

Stayed 1 night

Staff was exceptional!

10

Jesus

30 Nov 2025

·

Stayed 1 night

Clean and remodeled room, front desk staff was very welcoming

10

Shawn

26 Dec 2025

·

Stayed 1 night

The Hilton Garden Inn Tupelo was a very nice hotel, especially for the price. It’s conveniently located and close to everything we needed, which made getting around easy. The staff were extremely friendly and welcoming, and the room was huge, clean, comfortable, and well laid out. Overall, it was a great stay and I would definitely choose this hotel again when visiting Tupelo.

10

Lorraine

19 Aug 2024

·

Stayed 5 nights

The staff was super friendly and helpful And the breakfast was sooooo good

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Location

Central, walkable location near downtown restaurants, venues, and shopping. A few guests noted traffic noise in street-facing rooms.

Related guest reviews

10

Juan

22 Dec 2024

·

Stayed 1 night

Great area in the middle of downtown.

10

Richard

14 Dec 2024

·

Stayed 2 nights

The Hilton Garden Inn is right downtown and close to shopping and entertainment.

8

Rick

3 Feb 2025

·

Stayed 5 nights

I really liked the convenience of the location to different restaurants and shopping. Staff was super friendly. Also, I was only 20 minutes to the location of the plant. The only thing I did not like was that the furniture in the room was beat up and missing chunks of wood. HVAC unit would not turn off no matter what I tried.

8

Joseph

7 Apr 2024

·

Stayed 1 night

Great location

10

William

19 Jan 2025

·

Stayed 1 night

It was close to my venue

10

Verdonna

1 Jan 2026

·

Stayed 1 night

The location was perfect! Restaurants within walking distance. Rooms clean, beds were great.

10

Julie

5 Feb 2023

·

Stayed 1 night

Nice hotel. Super nice staff, clean and safe. Bed very comfy. Awesome location. Next door to a large event arena . We came for the rodeo and was able to walk to the arena and then to a hotel across from the Hilton that has a great bar for drinks.Thanks Hilton!

10

corey

22 Dec 2025

·

Stayed 2 nights

Everything was great from the check in, room, and check out. Hotel is in a great location which makes it easy to get in and out of. Would definitely stay here again!

10

Robert

11 May 2024

·

Stayed 1 night

Great hotel located within walking distance of downtown Tupelo. Plenty of dining options nearby.

10

Shawn

26 Dec 2025

·

Stayed 1 night

The Hilton Garden Inn Tupelo was a very nice hotel, especially for the price. It’s conveniently located and close to everything we needed, which made getting around easy. The staff were extremely friendly and welcoming, and the room was huge, clean, comfortable, and well laid out. Overall, it was a great stay and I would definitely choose this hotel again when visiting Tupelo.

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Dining

Breakfast and the on-site restaurant receive mixed feedback: several guests praised the food and staff, while others found it average or unexpectedly charged. Some confusion about breakfast format and pricing was reported.

Related guest reviews

6

MITCHELL

20 Feb 2023

·

Stayed 1 night

I specifically rented this property because it advertised a hot tub. The hot tub was not operational, and had no plans to fix. “It’s been closed since Covid”. Also, it wasn’t explained to me that the breakfast is table service that’s charged to your bill. Adult meals are $9.99, and kids meals are $5.99 and charged to your room. The service however was excellent. No complaints about any person at all! Wonderful people!

8

staci

22 Feb 2025

·

Stayed 1 night

This is a very mixed review because the hotel portion of our stay was fine and the desk staff was excellent. The bartender and cook at the “separately owned” bar/restaurant … total hot mess. Ordered food, half hour went by and was told the cook forgot. NBD, I can just walk across the street but no… they said we will get your salad asap. An hour later they brought me the salad covered in nasty little bacon bits, which was what I asked to be omitted. Two plus hrs later I had to order food delivered from Chilis. UGH!

10

Jeny

30 Oct 2023

·

Stayed 5 nights

The staff is the best! I ate every night at the restaurant here and it was delicious every time!

10

Patricia

5 Feb 2023

·

Stayed 4 nights

The staff was friendly, efficient and helpful. The breakfast staff was awesome and breakfast omelette great. The hotel room was clean, comfy and located close to restaurants within walking distance. The hotel had free coffee and tea 24 hours a day. We were happy with our stay at this hotel.

10

Lisa

23 Jun 2024

·

Stayed 2 nights

Had an awesome time due to a convention… an employee…went above & beyond when we were at breakfast…. Eddie gave me chocolate syrup to add to my coffee and then let me keep the bottle

10

DiAnn

2 Dec 2025

·

Stayed 1 night

Clean room, close to road. Good breakfast

8

Tanya

5 May 2025

·

Stayed 2 nights

Breakfast wasn't that good. The noise from renovations was very loud and distrubing. I understand you have to do it and look forward to the updated decor.

10

Kelly

21 Feb 2023

·

Stayed 1 night

From check in to check out, the staff was super friendly and helpful. Everyone was having issues with their room keys when trying to get into the pool area, we let the staff know and they were quick and efficient in getting it fixed. The kitchen staff, especially Idella(spelling) and Eddie were AMAZING!!!! So friendly, Ms. Idella made a point to come out as we were leaving to ensure the food was to our liking and asked about our visit, just pure pleasantness. Eddie was our waiter and he went above and beyond to make our crew welcome. We will definitely stay here again.

6

Janet

1 Jan 2024

·

Stayed 3 nights

The location was great but the room was less than expected for the price. Could have been cleaner and our view was of the roof. Couldn't see the city at all. Breakfast was unorganized. We had no idea what to do and no one assisted. They just let us stand there looking confused. We won't be back.

10

Deborah

17 Nov 2025

·

Stayed 1 night

Clean room, friendly staff. Breakfast was outstanding

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$123
February	US$132
March	US$133
April	US$143
May	US$142
June	US$157
July	US$145
August	US$128
September	US$142
October	US$145
November	US$132
December	US$116

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $165	17 $145	18 $193	19 $199
20 $129	21 $145	22 $135	23 $135	24 $118	25	26 $193
27 $101	28 $127	29 $127	30 $137

Su	Mo	Tu	We	Th	Fr	Sa
				1 $109	2 $109	3 $110
4 $110	5 $118	6 $118	7 $136	8 $136	9 $144	10 $143
11 $109	12 $142	13 $198	14 $218	15 $126	16	17 $127
18 $119	19 $155	20 $218	21 $218	22 $136	23	24
25 $200	26	27	28 $136	29 $136	30	31 $141

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Monthly average prices

About this property

Location

Room options

Two Queen Evolution Junior Suite

Junior Suite, Accessible

Two Queen Bed

Room, Accessible

Suite, Accessible

Room, 1 King Bed (Drinks & Snacks)

One King Evolution Room

Room, 2 Queen Beds (Drinks & Snacks)

One King Bed, Accessible, with Bathtub

Junior Suite, 1 King Bed, Accessible

One King Bed Evolution Suite

Junior Suite, 1 King Bed

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Tupelo

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Prices for upcoming dates