Name: Super 8 by Wyndham Shelby
Address: 1716 East Dixon Blvd, Shelby, North Carolina, United States of America, Shelby, North Carolina, US
Price range: $73–$121 per night
Rating: 6.37

What guests think

Reviews of Super 8 by Wyndham Shelby show a very mixed experience, with many reports of poor cleanliness and maintenance alongside occasional notes of friendly staff, comfortable beds, and simple check-in.

Common complaints include dirty rooms with smoke odors, missing or faulty smoke detectors, broken plumbing and fixtures, and nonworking TVs, plus reports of pests such as roaches and occasional bed bugs. Service is inconsistent—some staff are helpful, but others are unresponsive or rude, and several guests reported refund or deposit issues. Amenities underwhelm: the pool was closed or not clean, breakfast was often limited or unavailable, and some guests noted weak door locks and concerning on-site activity; others found the area quiet or convenient though traffic noise was mentioned. Expect a budget stay with significant trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited, with several reports that the pool was closed or not clean. A few noted building or common-area issues such as locked lobby doors or cluttered hallways.

Related guest reviews

6

Leslie

Aug 17, 2024

·

Stayed 1 night

Staff friendly an it’s a quite comfy place to stay wished pool was open n that they had coffee all day but it was good

6

Trey

Jun 10, 2024

·

Stayed 2 nights

Pool wasn't clean or really up to par to even swim not a great place to book for a pool

4

William

Jul 11, 2023

·

Stayed 2 nights

When we arrived at 4:30 pm the doors were locked to the lobby. We had to call and the lady was not happy orfriendly. Went to our room and the carper was all dirty and scuffed. The phone did not work so we could call and ask for towles. I had to qalk to the office and get towles and TP. Never again.

4

Nair

Jul 13, 2023

·

Stayed 2 nights

Old style building, have bucks in room, not much clean bed sheets or blanket as well, towels also But it was a nice quite property middle of farms, but they should remodel things or kerp it clean for gusts

4

David

Apr 15, 2024

·

Stayed 2 nights

Zero Toilet Paper or Tissues, Broken/Missing Toilet Paper holder, ADA Room, No grab Rails @ Toilet, Toilet not attached to the Floor. Nasty Shower. Toilet Seat broken. And the usual miss advertised amenities like, Pool, Continental Breakfast. Very Dissatisfied.

6

B

Mar 17, 2025

·

Stayed 3 nights

Old,worn,dated.No water from cold side of sink. Breakfast bar pretty lame.coffee and cornflakes. Lots of litter all around the property. Desk people not too friendly. It served my purpose of a place to lay my head.

2

peter

Aug 20, 2023

·

Stayed 2 nights

Drug deals going on at night. Police rated one of the rooms. Tuesday morning garbage truck at 4 am. Mattress in hallway near ice machine. Furniture was all broken and ripped in my room. My door hinge look like it busted down and badly repaired.

2

Leigh

Mar 25, 2024

·

Stayed 1 night

Problem #1. Tried to check in an hour early. That will be a $20 charge. One hour later there’s no extra charge. Really? Problem #2. Room toilet doesn’t flush. We change rooms. Problem#3 No ice bucket in room. I told front desk lady I needed an ice bucket. She said she would bring me one. She never brought me an ice bucket. Problem #4. Turn on tv. It says no signal. Can’t watch tv. Told front desk lady about this. She said someone would come up and look at it. No one ever came up to look at it. Problem #5. Phone in room didn’t work so I couldn't call to report these problems. I had to walk to the lobby to report them. Problem# 6. Bed sheets had stains and holes in them. Problem #7. The ceiling was stained and pieces of it were falling off. Problem #8. The deluxe breakfast bar the hotel offered was two cereal choices, fruit cups, granola bars and juice and coffee. It’s a super 8. I wasn’t expected the Plaza but this place was a dump! There’s a nicer looking hotel across the street. Go there.

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Cleanliness

Cleanliness is a recurring problem, with filthy rooms, stained or holey linens, strong smoke odors, mold, and pests reported across multiple reviews. A few mentions of clean beds appeared, but they were exceptions.

Related guest reviews

4

ANGELA

Oct 18, 2025

·

Stayed 1 night

The shower was filthy smd -

2

darrell

Sep 25, 2025

·

Stayed 3 nights

Terrible place,smoke steanch,,,,no mirror above sink,,,Gfici not working,,,,a/c filter dirty,,,black mold on dub,,,,smoke-detecter not connected,,,One of worst ive ever stayed at!!!!,,,,,

2

cynthia

Mar 5, 2024

·

Stayed 1 night

filthy, nasty. Linens dirty. We ended up going to the Fairfield Inn across the street. I'm now trying to get a refund.

4

Brenda

May 2, 2025

·

Stayed 2 nights

The room was dirty, with candy wrappers behind the nightstand. There was a six-inch spider web stretched across one corner of the window. The towels were very thin. The bed cover had two holes in it. Breakfast was only cold cereal and coffee or juice. No hot water for tea. The man at the front desk was borderline rude. I will not return to this motel!

10

Rebecca

Mar 25, 2025

·

Stayed 1 night

This property was horrible. There was no smoke detector in my room. When asked they said " its a nonsmoking room" the celing was leaking on the bed, when mentioned they said"we can move your bed over" the 2 tvs did not work. The phone that was pluged in to call office did not work. It was very dirty/dusty and i found 2 cigarette butts behind the nightstand when i checked to plug phone in I would not recommended this motel to anyone.

2

Luther

May 9, 2025

·

Stayed 1 night

No towels or trash cans room was not clean slept in my car

2

Rashell

Jun 23, 2025

·

Stayed 2 nights

The rooms are FILTHY! Plaster falling off the walls, TV but did not work and was so dirty I don’t know if you could see the screen if it did work. holes stains and hair on the sheets. No smoke detector, molded curtains and shower stall complete with other people’s hair. The room smelled pretty funky. DO NOT BOOK HERE!!!

2

Terrence

Mar 23, 2025

·

Stayed 3 nights

There was a golden corrals right across the street from the hotel that was one of the best experience….. That hotel was filled with roaches It was not clean It was NOT safe NOT TAKE YOUR Family

2

charles

Aug 31, 2025

·

Stayed 1 night

Nasty, nothing repaired in last 10 years and rundown

2

Theresa

Aug 25, 2025

·

Stayed 2 nights

The room smelt like smoke and the bedding looked like room service just said "Pluck it" . Dirty pillows/bedding, no smoke detector on the wall but you can see where it was hanging. My sister so most fell down the stairs getting to the room. When I booked the room online I kept trying to get a non-smoking room which didn't happen. But the manager on duty was very nice and when asked for a full refund he returned our money without any problems.

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Rooms

Rooms are dated and basic, with small layouts for some, thin or uncomfortable bedding, noise from nearby Route 74, and in-room features like TVs or plumbing not working; a few guests found beds comfortable and stays quiet.

Related guest reviews

6

Leslie

Aug 17, 2024

·

Stayed 1 night

Staff friendly an it’s a quite comfy place to stay wished pool was open n that they had coffee all day but it was good

2

James

Dec 2, 2023

·

Stayed 3 nights

Liked location Terrible condition: Had to repair toilet to use it. Verry noisey due to proximity to RTE 74 and occupants in room 115. No breakfast . Actually checked out due Bedding, asked for non smoking and was given a smokers room 👎. Only things that worked were the TV and the HVAC. Bed - had no support or blanket - Pillows were very thin

6

Samuel

Oct 26, 2023

·

Stayed 4 nights

It was a place to stay nothing special

8

Deborah

Nov 16, 2023

·

Stayed 2 nights

was a decent stay bed was very comfortable the shower was wonderful perfect spray and temperatures staff very pleasant

4

Mike

Sep 4, 2025

·

Stayed 1 night

Ac worked, water closet didn't flush . One inch opening at the bottom of door.

6

B

Mar 17, 2025

·

Stayed 3 nights

Old,worn,dated.No water from cold side of sink. Breakfast bar pretty lame.coffee and cornflakes. Lots of litter all around the property. Desk people not too friendly. It served my purpose of a place to lay my head.

2

Leigh

Mar 25, 2024

·

Stayed 1 night

Problem #1. Tried to check in an hour early. That will be a $20 charge. One hour later there’s no extra charge. Really? Problem #2. Room toilet doesn’t flush. We change rooms. Problem#3 No ice bucket in room. I told front desk lady I needed an ice bucket. She said she would bring me one. She never brought me an ice bucket. Problem #4. Turn on tv. It says no signal. Can’t watch tv. Told front desk lady about this. She said someone would come up and look at it. No one ever came up to look at it. Problem #5. Phone in room didn’t work so I couldn't call to report these problems. I had to walk to the lobby to report them. Problem# 6. Bed sheets had stains and holes in them. Problem #7. The ceiling was stained and pieces of it were falling off. Problem #8. The deluxe breakfast bar the hotel offered was two cereal choices, fruit cups, granola bars and juice and coffee. It’s a super 8. I wasn’t expected the Plaza but this place was a dump! There’s a nicer looking hotel across the street. Go there.

2

Julius

Aug 12, 2025

·

Stayed 1 night

Bed was too firm.

4

Tamika

Jun 30, 2025

·

Stayed 1 night

The room was small there was a hole in the drapes and the comforter on the bed. The dressers floors phone and walls were dirty with dried drops of paint on floor. No extra towels and room was humid with a stuffy and musty smell when we first walked in. I would not stay here again.

10

Tearny

Dec 13, 2022

·

Stayed 1 night

Quiet and peaceful

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Service

Service is inconsistent: some guests praised friendly, helpful staff and quick room changes, while others reported rude or unresponsive front desk, poor follow-through on issues, early check-in fees, and refund or deposit disputes.

Related guest reviews

10

Mary

Oct 21, 2023

·

Stayed 2 nights

I was liking it until two nights ago manager or the owner said we had to move out of the own room that I’m a disabled person and they moved us into another room and my husband been working so I would advise no one to stay there and they can’t move to another room because the room we was in room 109. The tub broke and it flooded the room so I’ve got asthma and I asked could I be moved and it was fine but then the owner came on the property and got to it with my husband.

6

Matthew

Sep 16, 2025

·

Stayed 1 night

Good customer service

10

Jessica

Feb 28, 2024

·

Stayed 1 night

Glad to have an actual person to check me in …didn’t know about the $25 deposit I had to pay that will be refunded after a couple days Otherwise this was fine to get sleep and a shower

8

Matthew

Sep 22, 2025

·

Stayed 3 nights

Staff

4

William

Jul 11, 2023

·

Stayed 2 nights

When we arrived at 4:30 pm the doors were locked to the lobby. We had to call and the lady was not happy orfriendly. Went to our room and the carper was all dirty and scuffed. The phone did not work so we could call and ask for towles. I had to qalk to the office and get towles and TP. Never again.

10

Janet

Sep 4, 2023

·

Stayed 1 night

Mr rooms ac wasn't working and the gal happily changed rooms for me that worked. Very thankful!!

8

Patricia

Sep 22, 2025

·

Stayed 1 night

Great place everybody so helpful

2

Zach

Apr 10, 2025

·

Stayed 1 night

I booked a reservation from Expedia and they took my money without checking me in it’s already been a week and still haven’t received my refund I went in and the manager told me to call Expedia Expedia calls them and they tell them to call back in the morning cause manager isn’t there so moral of the story they stole. My money without even intending getting it back

2

Leigh

Mar 25, 2024

·

Stayed 1 night

Problem #1. Tried to check in an hour early. That will be a $20 charge. One hour later there’s no extra charge. Really? Problem #2. Room toilet doesn’t flush. We change rooms. Problem#3 No ice bucket in room. I told front desk lady I needed an ice bucket. She said she would bring me one. She never brought me an ice bucket. Problem #4. Turn on tv. It says no signal. Can’t watch tv. Told front desk lady about this. She said someone would come up and look at it. No one ever came up to look at it. Problem #5. Phone in room didn’t work so I couldn't call to report these problems. I had to walk to the lobby to report them. Problem# 6. Bed sheets had stains and holes in them. Problem #7. The ceiling was stained and pieces of it were falling off. Problem #8. The deluxe breakfast bar the hotel offered was two cereal choices, fruit cups, granola bars and juice and coffee. It’s a super 8. I wasn’t expected the Plaza but this place was a dump! There’s a nicer looking hotel across the street. Go there.

2

Brett

Jun 17, 2023

·

Stayed 1 night

Only non smoking double available Keys would not work. Took an hour to unlock room with his device Broken fixtures and no light over sink Refrigerator leaking and smelled inside of chemicals and did not work But what was one of the most upsetting parts was he offered a king bed and I refused to sleep with my 15 yo autistic daughter There was no safety latch on the door but I locked the deadbolt which I found out didn’t work when someone came into the room They rented it to someone else. Desk clerk offered to give a refund if I called hotels The hotels rep called them for the refund and they refused. They said they even gave us an hour extra for a late check out but the cleaning crew came anyway at 11am so my 8th trip to the front desk finally he said he told them but they didn’t pay attention. Who knows. I’m very upset if it were just me I would deal with it but I layed awake watching the door so my sleeping kid wouldn’t be terrified. I intend to report the hotel. Sad that they wouldn’t even listen to the hotel rep for refund. Especially when they were the ones that said they would personally authorize a return if I notified hotels.

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Location

Some guests found the area convenient or quiet, citing nearby dining and services, while others mentioned traffic noise from Route 74 and occasional concerning activity on the property.

Related guest reviews

2

Joseph

Nov 14, 2023

·

Stayed 2 nights

This hotel is the dirtiest hotel I have ever stayed in (or rather, not stayed in, as my husband and I decided we did not feel safe enough to stay here and ended up losing out on our money on the reservation). I don't usually consider myself a germaphobe or someone who is overly picky about cleanliness, but this hotel was awful. Everything was stained (carpets, walls, lampshades), the non-smoking room smelled like smoke, there was food leftover in the fridge from the previous guest, burn stain/hole on the wall, bugs in the room, cracked tile in the bathroom and a toilet seat that wasn't even connected to the toilet. The front desk refused to give us a second towel even though our reservation was for two adults and kept insisting we had booked only a "single room." The lobby was constantly dark with only a single light on over the front desk, the eating area always had the chairs stacked up on the tables and there were strange and suspicious guests/people lurking in the breezeways and parking lot. Overall, would never recommend this hotel and I guess we learned our lesson not to trust the pictures online.

2

cynthia

Mar 5, 2024

·

Stayed 1 night

filthy, nasty. Linens dirty. We ended up going to the Fairfield Inn across the street. I'm now trying to get a refund.

2

James

Dec 2, 2023

·

Stayed 3 nights

Liked location Terrible condition: Had to repair toilet to use it. Verry noisey due to proximity to RTE 74 and occupants in room 115. No breakfast . Actually checked out due Bedding, asked for non smoking and was given a smokers room 👎. Only things that worked were the TV and the HVAC. Bed - had no support or blanket - Pillows were very thin

10

Mia

Jul 17, 2023

·

Stayed 2 nights

The cost was excellent and having shipping centers nearby is great.. The staff was nice

4

Nair

Jul 13, 2023

·

Stayed 2 nights

Old style building, have bucks in room, not much clean bed sheets or blanket as well, towels also But it was a nice quite property middle of farms, but they should remodel things or kerp it clean for gusts

2

peter

Aug 20, 2023

·

Stayed 2 nights

Drug deals going on at night. Police rated one of the rooms. Tuesday morning garbage truck at 4 am. Mattress in hallway near ice machine. Furniture was all broken and ripped in my room. My door hinge look like it busted down and badly repaired.

2

Terrence

Mar 23, 2025

·

Stayed 3 nights

There was a golden corrals right across the street from the hotel that was one of the best experience….. That hotel was filled with roaches It was not clean It was NOT safe NOT TAKE YOUR Family

10

Tearny

Dec 13, 2022

·

Stayed 1 night

Quiet and peaceful

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Dining

Breakfast is very limited or missing, typically just cold cereal, coffee, and packaged items, with some saying it was unavailable despite being advertised. A few guests wished for coffee availability throughout the day.

Related guest reviews

6

Leslie

Aug 17, 2024

·

Stayed 1 night

Staff friendly an it’s a quite comfy place to stay wished pool was open n that they had coffee all day but it was good

6

Erica

Mar 24, 2024

·

Stayed 1 night

I saw a roach in the room and it had cold cereal need more selection

4

Dennis

Sep 18, 2023

·

Stayed 1 night

The bed was clean and comfortable. So on that basic level I was pleased. HOWEVER: The nonsmoking room smelled like smoke; the only towels when I checked in were dirty; neither the TV, the refrigerator, nor the lamp next to the bed worked. The handle on the sink was broken and the cushions on the couch didn't fit the couch. The listing claims "toiletries included," but I had to go buy toothpaste elsewhere. They advertise breakfast, but when I looked in I saw cereal and a pack of mini muffins--OK, basic, not terrible--but ALL of the chairs were still turned up on the tables. I have stayed here before, though it's been years, and neither time nor management have been good to it. The bed gets it a second star or I would have given it a 1. I will not stay here again, and I would not recommend it.

2

Saadat

Apr 16, 2025

·

Stayed 2 nights

Stinky and dirty rooms, bathroom room lock broken, no breakfast while it was included,

4

Brenda

May 2, 2025

·

Stayed 2 nights

The room was dirty, with candy wrappers behind the nightstand. There was a six-inch spider web stretched across one corner of the window. The towels were very thin. The bed cover had two holes in it. Breakfast was only cold cereal and coffee or juice. No hot water for tea. The man at the front desk was borderline rude. I will not return to this motel!

2

James

Dec 2, 2023

·

Stayed 3 nights

Liked location Terrible condition: Had to repair toilet to use it. Verry noisey due to proximity to RTE 74 and occupants in room 115. No breakfast . Actually checked out due Bedding, asked for non smoking and was given a smokers room 👎. Only things that worked were the TV and the HVAC. Bed - had no support or blanket - Pillows were very thin

8

Matthew

Sep 20, 2025

·

Stayed 2 nights

Breakfast

4

David

Apr 15, 2024

·

Stayed 2 nights

Zero Toilet Paper or Tissues, Broken/Missing Toilet Paper holder, ADA Room, No grab Rails @ Toilet, Toilet not attached to the Floor. Nasty Shower. Toilet Seat broken. And the usual miss advertised amenities like, Pool, Continental Breakfast. Very Dissatisfied.

6

B

Mar 17, 2025

·

Stayed 3 nights

Old,worn,dated.No water from cold side of sink. Breakfast bar pretty lame.coffee and cornflakes. Lots of litter all around the property. Desk people not too friendly. It served my purpose of a place to lay my head.

2

Leigh

Mar 25, 2024

·

Stayed 1 night

Problem #1. Tried to check in an hour early. That will be a $20 charge. One hour later there’s no extra charge. Really? Problem #2. Room toilet doesn’t flush. We change rooms. Problem#3 No ice bucket in room. I told front desk lady I needed an ice bucket. She said she would bring me one. She never brought me an ice bucket. Problem #4. Turn on tv. It says no signal. Can’t watch tv. Told front desk lady about this. She said someone would come up and look at it. No one ever came up to look at it. Problem #5. Phone in room didn’t work so I couldn't call to report these problems. I had to walk to the lobby to report them. Problem# 6. Bed sheets had stains and holes in them. Problem #7. The ceiling was stained and pieces of it were falling off. Problem #8. The deluxe breakfast bar the hotel offered was two cereal choices, fruit cups, granola bars and juice and coffee. It’s a super 8. I wasn’t expected the Plaza but this place was a dump! There’s a nicer looking hotel across the street. Go there.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$70
February	$73
March	$66
April	$64
May	$63
June	$61
July	$60
August	$63
November	$59
December	$67

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $121	17	18	19 $80
20	21 $82	22 $74	23 $88	24 $91	25 $94	26 $98
27 $76	28 $77	29	30 $79

Su	Mo	Tu	We	Th	Fr	Sa
				1 $78	2 $87	3 $84
4 $77	5 $77	6 $77	7	8	9	10
11 $73	12 $76	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30	31

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Monthly average prices

About this property

Location

Room options

Room, 1 Double Bed

Room, 2 Double Beds, Smoking

Room, 1 Double Bed, Accessible, Smoking (Mobility)

Room, 1 King Bed, Smoking

Room, 2 Double Beds

Double Room, Smoking

Room, 1 King Bed

Room, 2 Double Beds, Accessible (Mobility)

Room, 1 Double Bed, Accessible (Mobility)

Guest reviews

Pleasant

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Super 8 by Wyndham Shelby

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