Name: Courtyard Chapel Hill
Address: 100 Marriott Way, Chapel Hill, North Carolina, United States of America, Chapel Hill, North Carolina, US
Price range: $137–$616 per night
Rating: 8.6

What guests think

Across recent reviews of Courtyard Chapel Hill, travelers often praise friendly staff, clean comfortable rooms, and a convenient location near UNC and the Friday Center, while common complaints focus on paid parking and some amenity limitations.

On-site amenities include an indoor pool, hot tub, and bistro/Starbucks, though hours, menu variety, and pool availability or cleanliness are inconsistent. A smaller set of guests report maintenance or housekeeping lapses, such as worn carpets, construction noise, loud in-room AC, small bathrooms, or thin walls. Overall, expect a practical, midrange stay with straightforward comforts and a few tradeoffs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are available, but several reviews note closures, early hours, or cleanliness issues. Parking carries a separate fee via QR code; the on-site bistro/bar and Starbucks have limited hours or menu.

Related guest reviews

6

Meagon

Mar 7, 2025

·

Stayed 2 nights

We chose this property for the amenities. The pool and hot tub were not able to be used. Big bummer for our weekend getaway. Also lots of kids running around the hallways and outside unsupervised and loud!

6

Kelly

Jun 30, 2024

·

Stayed 4 nights

I would like to start by saying that this property was less than I expect from a Marriott. My son and I stayed for 4 nights due to a summer camp he was attending. The air conditioning was not working/turned on in the halls on the floors or in the elevator, it was stifling hot. I told the front desk and the staff member said they were aware. He also said “ is the AC working in your room? That’s what you are paying for” I thought this was ridiculous to say. Next, the pool is not adequately maintained. No chemicals could be detected by smell and the water was yellow. I asked the front desk about this and I was told the pool chemicals were checked once a week. I am sure this doesn’t meet standards. The gym needs a mat to do floor work/sit ups. Both myself and another woman were not happy…it costs a minimum amount to provide this. There is a Starbucks in the lobby (awesome!) but which is open for maybe 3-4 hours in the mornings. The rooms were clean, the location was excellent for us. The beds were comfortable.

8

karen

Aug 13, 2025

·

Stayed 1 night

Very clean and quiet. My son enjoyed the pool. Hot tub was nice as well. It was a quick trip . Easy in and out . Only minor issue was you had to pay for parking by scanning a QR code and paying seperate. It could not just be included in the bill. Seems like a hassle for no reason. parking was plentiful

6

Sophia

Feb 26, 2025

·

Stayed 2 nights

The lobby puts on a big show, but the rooms were pretty underwhelming. I also booked this hotel 4 months in advance and specifically booked this one because it was one of the few in the area with an indoor hot tub and pool. When we got there, it was closed. When we asked the front desk they said that it was, “Just the time of year for the pool to be transitioned outside.” I can certainly understand that there are times pools will be closed for scheduled maintenance or even surprise unscheduled maintenance. But if it is going to be scheduled maintenance, I feel like they should have to put a note up in advance on the website. Feels misleading otherwise. The staff were so incredibly helpful. The service was great. They made it right and were very kind with what was honestly somewhat of a silly complaint. Grateful for the staff but was overall unimpressed with the hotel itself.

4

Dale

Mar 25, 2025

·

Stayed 1 night

Pool closes at 6:30! Ripoff parking fee of $10 plus $1.50 service charge! No free breakfast - but they will sell you a $6 bagel!

6

Michelle

Aug 1, 2025

·

Stayed 2 nights

The rooms were average Marriott rooms. What is actually included in the price of the room is minimal. There was no complimentary coffee, so I bought 2 cups for about a total of $13 from Starbucks in the lobby. Parking is not included, even though it is not located in a city setting, just a regular parking lot. Only an indoor pool, that looked less than desirable. Fan in the bathroom didn’t work and this might be the smallest bathroom I’ve ever seen in a Marriott. A small area is provided outside to hang out with a fire pit and a few chairs. Beds were fine but disappointed with parking and no complimentary coffee - also no microwave. Fell short of what I expect from Marriott, I will say check in was pretty fast and the front desk staff was friendly.

10

Jeomaris

Aug 12, 2025

·

Stayed 2 nights

Everything was wonderful we love staying at this hotel the only thing i would have wanted to see was the pool and hot tub a little cleaner but Everything else was amazing

10

JIM

May 3, 2025

·

Stayed 2 nights

I love how close it is to the conference center and you can walk. The lady running the bar at happy hour on May 1st was rude and unfriendly. Not sure why she works in customer service. I don’t like the fact that they charge you to park at the hotel now. Makes no sense whatsoever. You pay to stay period.

10

Jaclyn

Apr 24, 2025

·

Stayed 1 night

Hotel was very nice. Beautiful lobby and bar area. Room was clean with comfortable beds and bedding. Nice bathroom. The only downsides were that they charge for parking even though it is a pretty remote area & also not sure if it’s the usual but the pool closed at 6:30pm, which was a bummer.

8

Kathleen

Apr 29, 2023

·

Stayed 5 nights

Beautiful grounds. Excellent breakfast options. Limited dinner options at Bistro. No exercise bike in fitness room.

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AI-generated summary based on recent guest reviews

Cleanliness

Most guests find the property and rooms very clean. Some report issues like hair or bugs in rooms, worn carpets during construction, and occasional pool cleanliness concerns.

Related guest reviews

6

Kelly

Jun 30, 2024

·

Stayed 4 nights

I would like to start by saying that this property was less than I expect from a Marriott. My son and I stayed for 4 nights due to a summer camp he was attending. The air conditioning was not working/turned on in the halls on the floors or in the elevator, it was stifling hot. I told the front desk and the staff member said they were aware. He also said “ is the AC working in your room? That’s what you are paying for” I thought this was ridiculous to say. Next, the pool is not adequately maintained. No chemicals could be detected by smell and the water was yellow. I asked the front desk about this and I was told the pool chemicals were checked once a week. I am sure this doesn’t meet standards. The gym needs a mat to do floor work/sit ups. Both myself and another woman were not happy…it costs a minimum amount to provide this. There is a Starbucks in the lobby (awesome!) but which is open for maybe 3-4 hours in the mornings. The rooms were clean, the location was excellent for us. The beds were comfortable.

10

kelly

Apr 14, 2025

·

Stayed 2 nights

Convenient location, quiet and comfortable rooms. Building is under construction so workers in and off floors. Carpet in some areas are worn and dirty-likely due to work.

10

Sharon

Aug 17, 2024

·

Stayed 5 nights

Nice hotel. Nice and clean room.

4

Brenda

Sep 22, 2024

·

Stayed 3 nights

Day1: Had to have dead bug removed from My room. Day3: Also killed a bug crawling On wall.

10

Bruce

Mar 31, 2025

·

Stayed 1 night

Beautiful hotel with nice lobby and pool. Rooms are large and spotless. Front desk was excellent.

10

Kelly and Robert

Apr 9, 2025

·

Stayed 1 night

Very nice stay. Great amenities and comfortable bed. Safe area, convenient to stores and food. My only feedback for improvement is that the carpet in common areas/elevators looks really worn out and the furniture in room shows signs of use/stains. Will definitely stay here again.

10

Lorraine

Oct 3, 2025

·

Stayed 1 night

The hotel appeared to be clean, well-appointed and convenient to my destination. The staff at the front desk were professional and welcoming.

10

Sofya

Aug 25, 2025

·

Stayed 4 nights

The room was clean. The staff was great. The receptionists were very helpful and answered all our questions. The location was perfect for exploring the city. I highly recommend this hotel for anyone looking for a relaxing and enjoyable stay.

6

David

Jan 21, 2025

·

Stayed 1 night

The room left a bit to be desired, it was not very clean, there was hair in the tub, the beds were barely made. The highlight was breakfast was included in the cost of the room, the onsite cafe is pretty good.

10

Thomas

Feb 10, 2023

·

Stayed 1 night

Convenient, clean property with friendly staff.

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Rooms

Rooms are generally quiet and comfortable, often noted as spacious with good beds. Some report loud under-window AC, small bathrooms, thin walls, dated elements, or the lack of in-room microwaves.

Related guest reviews

10

Sherri

Oct 24, 2025

·

Stayed 2 nights

Clean room, especially beds.

8

Christopher

Apr 28, 2024

·

Stayed 1 night

Nice hotel, close to everything in Chapel Hill. Only problem was the A/C was loud when it ran. There was not much hot water for a morning shower. Prices at bar and Bistro were inflated but guess par for the course at a hotel. Great place, location, quiet.

10

John

Jan 2, 2024

·

Stayed 1 night

My family and I were thrilled with the hotel. Room was clean and the bed and pillows were very comfortable. When we got off the elevator we saw our room was the first door, and maybe we got lucky with considerate guests, but it was still a quiet night's sleep. We appreciated the front desk giving us all the bottled water we needed or wanted--seems like many places would charge you for that. Finally, the hotel is literally across the street from the Friday Center which was convenient for picking up a bus to take us to the Smith Center. Will return again.

8

Lisa

Jun 25, 2025

·

Stayed 1 night

Very clean & quiet room

10

Bruce

Mar 31, 2025

·

Stayed 1 night

Beautiful hotel with nice lobby and pool. Rooms are large and spotless. Front desk was excellent.

10

Alexandra

Aug 18, 2025

·

Stayed 2 nights

The interior design was absolutely beautiful The rooms were very clean and comfortable with convenient fridge (although no microwave but looked like one should've been the room) Staff was very polite and cheerful and the amenities were quite satisfying (especially the little convenience store inside the lobby)

6

Michelle

Aug 1, 2025

·

Stayed 2 nights

The rooms were average Marriott rooms. What is actually included in the price of the room is minimal. There was no complimentary coffee, so I bought 2 cups for about a total of $13 from Starbucks in the lobby. Parking is not included, even though it is not located in a city setting, just a regular parking lot. Only an indoor pool, that looked less than desirable. Fan in the bathroom didn’t work and this might be the smallest bathroom I’ve ever seen in a Marriott. A small area is provided outside to hang out with a fire pit and a few chairs. Beds were fine but disappointed with parking and no complimentary coffee - also no microwave. Fell short of what I expect from Marriott, I will say check in was pretty fast and the front desk staff was friendly.

8

Jennifer

Mar 30, 2025

·

Stayed 2 nights

Air conditioner was really loud.

8

Richard

Nov 9, 2024

·

Stayed 2 nights

Typical Marriott courtyard. Spacious rooms, comfortable bed, etc.

10

Andrea

Jan 8, 2024

·

The hotel staff were very friendly. The hotel is located within walking distance of a game day shuttle. The room was clean with comfortable beds. Our only complaint was the walls are very thin. We were in an adjoining room, and our neighbor’s cough kept waking us up throughout the night. Nonetheless, we will definitely stay here again.

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Service

Service is widely described as friendly, professional, and accommodating, with quick, efficient check-in and staff who resolve issues. A few lapses are mentioned at the bar/cafe or front desk, and one missed accessible-room request.

Related guest reviews

4

Haider

May 8, 2023

·

Stayed 6 nights

the front desk were rude

10

Anthony

May 12, 2023

·

Stayed 1 night

Excellent check in and check out personnel

10

Lori

Aug 18, 2025

·

Stayed 3 nights

Staff was friendly and very helpful!!

8

Craig

Sep 29, 2025

·

Stayed 1 night

Staff very friendly and helpful. Aesthetics from lobby to room very nice We paid a little extra for mobility impaired room and didnt get it. Regular tub. No barrier free shower. No rails in bathroom. Not helpful / Not happy.

10

Stephanie

Mar 9, 2025

·

Stayed 6 nights

Very clean space, staff was very friendly and made sure we enjoyed every night while here in Chapel Hill, NC.. Danielle was amazing

10

Shannon

Nov 14, 2023

·

Stayed 2 nights

Staff were very friendly and helpful! Customer service was outstanding!

10

stv

Jun 29, 2025

·

Stayed 4 nights

The best customer service I’ve ever had at the bar , the bartender was amazing she’s was great at serving all her customers in a timely manner

10

Lorraine

Oct 3, 2025

·

Stayed 1 night

The hotel appeared to be clean, well-appointed and convenient to my destination. The staff at the front desk were professional and welcoming.

10

Sofya

Aug 25, 2025

·

Stayed 4 nights

The room was clean. The staff was great. The receptionists were very helpful and answered all our questions. The location was perfect for exploring the city. I highly recommend this hotel for anyone looking for a relaxing and enjoyable stay.

10

JIM

May 3, 2025

·

Stayed 2 nights

I love how close it is to the conference center and you can walk. The lady running the bar at happy hour on May 1st was rude and unfriendly. Not sure why she works in customer service. I don’t like the fact that they charge you to park at the hotel now. Makes no sense whatsoever. You pay to stay period.

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Location

Convenient base for UNC, the Friday Center, hospitals, and nearby shopping, with many describing the setting as quiet and safe. Easy access to campus and area roads.

Related guest reviews

10

John

Jan 2, 2024

·

Stayed 1 night

My family and I were thrilled with the hotel. Room was clean and the bed and pillows were very comfortable. When we got off the elevator we saw our room was the first door, and maybe we got lucky with considerate guests, but it was still a quiet night's sleep. We appreciated the front desk giving us all the bottled water we needed or wanted--seems like many places would charge you for that. Finally, the hotel is literally across the street from the Friday Center which was convenient for picking up a bus to take us to the Smith Center. Will return again.

10

John

Sep 24, 2023

·

Stayed 2 nights

Very convenient to UNC and surrounding area. Clean, quiet and friendly. Our #1 choice when traveling to the triangle.

10

Jessica

Jul 2, 2024

·

Stayed 1 night

Super location for going to UNC Chapel Hill!

10

kelly

Oct 15, 2025

·

Stayed 2 nights

Stayed here for a conference. Comfortable bed and nice location.

10

Zina

Aug 30, 2025

·

Stayed 4 nights

Great location for the conference, clean and friendly staff.

10

Janeth

Sep 9, 2023

·

Stayed 1 night

Location worked great for my purpose.

10

Michelle

Jun 30, 2023

·

Stayed 3 nights

This is a great location close to campus. The staff is always friendly, accommodating, and helpful. While location is easy to access and convenient / it is a quiet location.

10

Linda

Jun 22, 2025

·

Stayed 2 nights

This is a very nice Marriott Hotel. Quiet, clean, short drive to downtown Chapel Hill and UNC Hospital and University. Harris Teeter grocery store and other shopping within 5 min. The staff is friendly and efficient. As a solo female traveler, I felt very safe in the area of this hotel and enjoyed my stay very much.

10

Jordan

Jun 25, 2024

·

Stayed 5 nights

Lovely hotel, conveniently located next to the convention center. The room was fantastic. I do wish they carried the Turner Classic Movie channel (TCM), and it was frustrating that parking was not included. Otherwise a great stay.

10

Joe

Jul 12, 2023

·

Stayed 1 night

Quick and easy check in. Room was comfortable and clean. Hotel was easy to find and near a store and restaurants. Easy to get to UNC campus, but not so close as to be bothered by the nightlife.

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AI-generated summary based on recent guest reviews

Dining

Bistro/Starbucks options are mixed: some enjoyed breakfast, but many note limited hours, paid coffee, and modest or pricey choices; bar selection is limited and service varies. Breakfast is typically not included.

Related guest reviews

8

Ellen

Oct 11, 2024

·

Stayed 1 night

I used to stay here when the rooms were less expensive. Ok, I understand. It's an ok place to stay if overpriced and you have no other choices. The breakfast isn't as good as it used to be. But the parking lot charging an extra fee to park when the hotel is not in an urban area or where parking scarce is just annoying and petty. QR codes posted everywhere make sure you don't forget to pay the additional fee. Don't forget! Get that code!

10

Bridget

Aug 21, 2023

·

Stayed 1 night

I loved the Marriott . However the bar was limited on drinks. Selection was not good . The bistro was open limited hours

10

Arlene

Mar 22, 2024

·

Stayed 1 night

Comfortable and welcoming. Small but good dinner dining option.

4

Dale

Mar 25, 2025

·

Stayed 1 night

Pool closes at 6:30! Ripoff parking fee of $10 plus $1.50 service charge! No free breakfast - but they will sell you a $6 bagel!

10

Amy

Jul 28, 2023

·

Stayed 1 night

The hotel was beautiful - nice big lobby, our room was very spacious and everything was extremely clean and well kept. The night manager was also very helpful. And the breakfast was delicious - everything was fresh and made to order.

6

Michelle

Aug 1, 2025

·

Stayed 2 nights

The rooms were average Marriott rooms. What is actually included in the price of the room is minimal. There was no complimentary coffee, so I bought 2 cups for about a total of $13 from Starbucks in the lobby. Parking is not included, even though it is not located in a city setting, just a regular parking lot. Only an indoor pool, that looked less than desirable. Fan in the bathroom didn’t work and this might be the smallest bathroom I’ve ever seen in a Marriott. A small area is provided outside to hang out with a fire pit and a few chairs. Beds were fine but disappointed with parking and no complimentary coffee - also no microwave. Fell short of what I expect from Marriott, I will say check in was pretty fast and the front desk staff was friendly.

8

Sandra

Oct 1, 2025

·

Stayed 2 nights

My only complaint is that I feel like we are charged for stuff that we shouldn’t be charged for. Parking? Used to be free for rewards members, but apparently that has been discontinued. No free coffee, only Starbucks at the cafe.

6

David

Jan 21, 2025

·

Stayed 1 night

The room left a bit to be desired, it was not very clean, there was hair in the tub, the beds were barely made. The highlight was breakfast was included in the cost of the room, the onsite cafe is pretty good.

10

Patrice

Apr 14, 2024

·

Stayed 1 night

One overnight stay, Sat 5pm- Sun 11am next morning. The hotel was clean and welcoming. However, I did have trash in the bathroom trashcan in my room. At check in I was informed of the free breakfast and given the Bistro card showing "Redeemable for One Breakfast Entree & One Grande Coffee of the Day" times it was available, Mon-Fri: 6am-10am Sat & Sun: 6:30am-11am. I went to the Bistro at 10:42am prior to checking out and I was informed that they closed at 10:30. I inquired to the young lady at the bar was this a one time occurrence, she responded, No and proceeded to do what she was doing. I went over to the front desk to check out and brought it to the attention of the front desk personnel that the Bistro card shows breakfast ends at 11am on Sunday. She informed me that, no it\'s 10:30am. I would like the manager or corporate to be aware to follow through on the services you advertise. Often selecting a hotel is based on the additional amenities offered. Please consider reprinting your Bistro cards or display signage with the correct times of operation. I would stay at this Marriott location again.

8

Kathleen

Apr 29, 2023

·

Stayed 5 nights

Beautiful grounds. Excellent breakfast options. Limited dinner options at Bistro. No exercise bike in fitness room.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$145
February	$182
March	$170
April	$193
May	$190
June	$163
July	$147
August	$165
September	$171
October	$219
November	$221
December	$140

Su	Mo	Tu	We	Th	Fr	Sa
				1 $181	2 $616	3
4 $191	5 $167	6 $167	7 $167	8 $167	9 $250	10 $249
11 $167	12 $167	13 $167	14 $167	15 $201	16 $326	17 $279
18 $198	19 $206	20 $232	21 $253	22 $294	23	24
25 $254	26 $271	27 $271	28 $271	29 $309	30 $554	31

Courtyard Chapel Hill

Prices for Courtyard Chapel Hill

Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed with Sofa Bed, Hearing Accessible

Room, 2 Queen Beds, Hearing Accessible

Room, 1 King Bed with Sofa Bed, Hearing Accessible (Accessible Bathtub)

Room, 2 Queen Beds

Room, 1 King Bed with Sofa Bed, Accessible Bathtub

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed with Sofa Bed, Hearing Accessible

Studio, 1 King Bed with Sofa Bed

Room, 1 King Bed with Sofa Bed, Hearing Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible Bathtub

Suite, 1 Bedroom

Room, 1 King Bed with Sofa Bed

Guest reviews of Courtyard Chapel Hill

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard Chapel Hill

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $206	19 $216
20 $148	21 $161	22 $159	23 $161	24 $151	25 $184	26 $184
27 $137	28 $157	29 $157	30 $175