Name: Residence Inn by Marriott Chapel Hill
Address: 101 Erwin Road, Chapel Hill, North Carolina, United States of America, Chapel Hill, North Carolina, US
Price range: $141–$959 per night
Rating: 9.1

What guests think

Reviews of Residence Inn by Marriott Chapel Hill highlight friendly, accommodating staff and generally clean, spacious suites with kitchenettes, alongside a quiet, wooded setting and a well-liked pool and patio that many guests, including families, appreciate.

Many guests praise the handy location for UNC visits and the tasty, convenient breakfast. Downsides mentioned across multiple reviews include occasional noise from other rooms or mechanical systems, some dated or worn areas, and sporadic Wi-Fi or in-room maintenance quirks. Expect a comfortable, home-like stay with standout service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the pool and patio, as well as the peaceful, wooded grounds suitable for relaxing. Some common areas and exterior walkways show wear, and a few note dated hall carpets.

Related guest reviews

10

Xao

Jun 13, 2023

·

Stayed 1 night

Me and my fiancé loved this place. We had a great time together here since we haven’t seen each other for half a year due to me being in the military. Great place for a long stay. Super welcoming staffs, great breakfast, great pool, and room felt like home. Outside surrounding is great for family and friends to hangout. Peaceful and memorable atmosohere.

8

Frank

Sep 30, 2023

·

Nice setting, clear clean pool, colonial decor, quiet and wooded but not too secluded. Looking forward to when standard room tidy up service can return to pre-pandemic routines. Clean towels were provided, but need to ask. Facility, breakfast, pleasant staff, all fantastic.

8

Stephen

Aug 21, 2023

·

Stayed 7 nights

Nice stay. A little dated and we’re short staffed, didn’t clean room until 4th day. Outside walks and doormats needs good cleaning as well as the stairwells. Overall good , just needs a little tweaking.

10

jean

Oct 2, 2023

·

Stayed 3 nights

Beautiful and peaceful place. I love it. Staff are all nice and helpful . The breakfast team are awesome-Lawrence and the weekend lady( sorry, I did not get your name) . Thank you both for your service . I will definitely want to return to this place .

10

Suzanne

Aug 5, 2023

·

Stayed 1 night

Very friendly staff. Spacious and clean. Beautiful grounds. A bit noisy.

10

Casara

Oct 26, 2024

·

Stayed 6 nights

Kyle at the front desk was so nice and helpful. The place could use some new hallway carpets but other then that a nice place overall.

10

John

Aug 25, 2023

·

Stayed 9 nights

We loved the breakfast and the pool. It was a very quiet stay and everyone was very helpful. We also loved the kitchen facilities. We had a great time.

6

Bret

Jun 3, 2025

·

Stayed 1 night

Very old property

8

Michelle

Jul 28, 2024

·

Stayed 3 nights

Clean hotel and courteous employees. The pool area and patio are fantastic. We did have an issie with our 1st room - the people in the room bext door were extremely loud. They also smoked pot- so much so that the hallway and our room had a heavy pot smell. The desk clerk on duty switched our room for us. Not sure of anything was done about the guest who was smoking pot in the other guest room.

10

LeRoi

Apr 6, 2023

·

Stayed 1 night

The staff was friendly and quick to get me what I needed. everything was clean and I could take a nice morning walk around grass and trees

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are frequently described as clean, with some praising spotless conditions. Occasional drawbacks include food or musty odors and worn spots, plus limited routine housekeeping during longer stays.

Related guest reviews

8

Frank

Sep 30, 2023

·

Nice setting, clear clean pool, colonial decor, quiet and wooded but not too secluded. Looking forward to when standard room tidy up service can return to pre-pandemic routines. Clean towels were provided, but need to ask. Facility, breakfast, pleasant staff, all fantastic.

6

Patricia

Sep 12, 2025

·

Stayed 2 nights

I had a procedure at UNC hospital. I requested a quiet room. Was put on the 3rd floor quite far from the elevator. Very hard to walk that distance while feeling ill. The room was clean but very worn and the halls smell of fried food. Like a cafeteria. The bed was so insanely hard and uncomfortable. The couch was a brick with hard pillows. Absolutely no comfort at all. The man at the front desk was extremely pleasant and the only thing positive sbout the stay. I’ve stayed at Marriot before and this was very sub par. When we return to the hospital we will be selecting another hotel.

10

Tracy

Jun 15, 2023

·

Stayed 1 night

Everything is clean! Great hotel!

8

Stephen

Aug 21, 2023

·

Stayed 7 nights

Nice stay. A little dated and we’re short staffed, didn’t clean room until 4th day. Outside walks and doormats needs good cleaning as well as the stairwells. Overall good , just needs a little tweaking.

10

Gina

Mar 7, 2025

·

Stayed 3 nights

Nice, clean, comfortable, quiet

10

Kevin

Apr 7, 2023

·

Stayed 5 nights

Clean comfortable room with plenty of breakfast options in the morning. Friendly staff.

10

Gina

Oct 24, 2024

·

Stayed 2 nights

Comfortable clean room, enough selections for the complimentary breakfast.

10

Angela

Jan 23, 2024

·

Stayed 1 night

The room was immaculately clean and well stocked. The front desk employees were all very nice and helpful. Beds were SUPER comfortable. The only real issue we had was the dining staff. They didn't really seem to understand that we were there to eat and they never took our order. But we did go to the room and called it in. The food was good, and decently priced. The person who took the money was the same person who was confused about us eating there and they seemed to be confused about the payment for the food too. I'm not sure if they were new or what, but it was a little frustrating. Other than that, our stay was perfect. We will definitely be returning.

8

Anna

Aug 21, 2024

·

Stayed 2 nights

Room has a funny smell.

10

Robert

Jun 5, 2025

·

Stayed 3 nights

it was clean and quiet.

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AI-generated summary based on recent guest reviews

Rooms

Many describe spacious, quiet suites with kitchens and comfortable beds, and some like the separate living area. Recurrent issues include neighbor or mechanical noise, spotty Wi-Fi, hard pillows or mattresses for some, dated decor, and occasional in-room maintenance quirks.

Related guest reviews

8

Tim

Oct 26, 2024

·

Stayed 3 nights

The room temperature was hard to manage. Too cold at times and too hot at others. Also, the shower has a couple of corner shelves that have holes in the back corner. This is allowing water to flow into the walls and will result in major damage. Lastly, the microwave turntable does not work.

6

Paula

May 13, 2024

·

Stayed 3 nights

Everything was good except that it was not quiet. Could hear something like toilets flushing and some type of machinery noise. Very noisey. Interfered with sound sleep.

6

Patricia

Sep 12, 2025

·

Stayed 2 nights

I had a procedure at UNC hospital. I requested a quiet room. Was put on the 3rd floor quite far from the elevator. Very hard to walk that distance while feeling ill. The room was clean but very worn and the halls smell of fried food. Like a cafeteria. The bed was so insanely hard and uncomfortable. The couch was a brick with hard pillows. Absolutely no comfort at all. The man at the front desk was extremely pleasant and the only thing positive sbout the stay. I’ve stayed at Marriot before and this was very sub par. When we return to the hospital we will be selecting another hotel.

6

James

Apr 25, 2023

·

Stayed 5 nights

Room was directly adjacent to a main entry staircase. Quite noisy throughout the night. Walk in shower was nice, but water pressure was quite poor. The bathroom was extremely small with the entry door swinging inwards which made it very awkward to move inside. Bathroom baseboards were deteriorating.

6

David

Mar 19, 2024

·

Stayed 5 nights

Spotty Wi-Fi. I stayed for five nights -- on two of those nights, I was woken up by extremely loud music in other rooms.

10

Carolyn

Feb 28, 2024

·

Stayed 1 night

Liked separate living - dining area.

10

Lisa

Mar 8, 2024

·

Stayed 1 night

We came into town for my son to visit UNC Chapel Hill as he will be attending in the fall and to go to the NC State vs Chapel Hill game. We had a great stay with y'all. The room was large enough to accommodate us and the beds were super comfortable. It was nice to have a kitchen so we could have snacks and keep our left overs.

10

Tina

Sep 6, 2025

·

Stayed 2 nights

The hotel was great. The rooms were spacious, clean and very relaxing. Everything we needed was in our suite. Would definitely recommend and will reuse in the future.

10

XIAYING

Aug 29, 2023

·

Stayed 7 nights

The hotel is very quiet,it has a small kitchen, and a big fridge.

6

Hashim

Dec 1, 2023

·

Stayed 3 nights

I had an issue with my HVAC that never seemed to get rectified. So I spend 4 of my 5 day stay dealing with a random beeping noise that woke me up about 2x per night.

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, helpful, and responsive, with front desk teams often mentioned by name. A minor hiccup involved confusion with dining service, but issues were generally addressed quickly.

Related guest reviews

10

Thomas

Nov 12, 2023

·

Stayed 7 nights

Very friendly staff! Front desk, kitchen and cleaning staff were super helpful and kind! Great location for us and the daily breakfast is so convenient and tasty. Would definitely stay again!

6

Patricia

Sep 12, 2025

·

Stayed 2 nights

I had a procedure at UNC hospital. I requested a quiet room. Was put on the 3rd floor quite far from the elevator. Very hard to walk that distance while feeling ill. The room was clean but very worn and the halls smell of fried food. Like a cafeteria. The bed was so insanely hard and uncomfortable. The couch was a brick with hard pillows. Absolutely no comfort at all. The man at the front desk was extremely pleasant and the only thing positive sbout the stay. I’ve stayed at Marriot before and this was very sub par. When we return to the hospital we will be selecting another hotel.

10

jean

Oct 2, 2023

·

Stayed 3 nights

Beautiful and peaceful place. I love it. Staff are all nice and helpful . The breakfast team are awesome-Lawrence and the weekend lady( sorry, I did not get your name) . Thank you both for your service . I will definitely want to return to this place .

10

Raymond

Nov 17, 2023

·

Stayed 5 nights

Staff was great. Accommodations were clean and nice. We were able to check in early and check out a little late. Very nice

10

Casara

Oct 26, 2024

·

Stayed 6 nights

Kyle at the front desk was so nice and helpful. The place could use some new hallway carpets but other then that a nice place overall.

10

Aniko

May 15, 2023

·

Stayed 1 night

Great front desk staff(Stephanie),very accomodating about early check in

10

Angela

Jan 23, 2024

·

Stayed 1 night

The room was immaculately clean and well stocked. The front desk employees were all very nice and helpful. Beds were SUPER comfortable. The only real issue we had was the dining staff. They didn't really seem to understand that we were there to eat and they never took our order. But we did go to the room and called it in. The food was good, and decently priced. The person who took the money was the same person who was confused about us eating there and they seemed to be confused about the payment for the food too. I'm not sure if they were new or what, but it was a little frustrating. Other than that, our stay was perfect. We will definitely be returning.

10

Susan

May 22, 2023

·

Stayed 2 nights

Had a wonderful stay at the Residence Suites in Chapel Hill. We were there for our son’s graduation from UNC. Room was large and very well equipped. The staff was very friendly and helpful. Will definitely stay here again

10

Viviana

Oct 4, 2023

·

Stayed 8 nights

It's such a calm, lovely space (though I have not yet experienced it on a football/crowded weekend). The breakfast is delicious! Every front desk person was helpful and courteous.

10

STEPHANIE

Jul 16, 2025

·

Stayed 1 night

What makes this hotel so special is the staff. From the moment you enter the door Jerry greets you and treats you as though you have entered a five star resort. I did encounter some problems with noise and he took care of the it immediately and professionally. I also ordered room service and it was delivered quickly and the food was very good. The staff here is amazing. But again, I must say Jerry is one of the best I’ve ever meet in this business!

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AI-generated summary based on recent guest reviews

Location

Convenient for UNC and local venues, with easy access and a generally quiet setting. One reviewer noted needing a U-turn when arriving from Chapel Hill.

Related guest reviews

10

Roy

Oct 20, 2023

·

Stayed 3 nights

Very comfortable studio, tasty breakfast, bar & restaurant convenient Only problem with location is need to make a U turn when coming from Chapel Hill on highway

10

Thomas

Nov 12, 2023

·

Stayed 7 nights

Very friendly staff! Front desk, kitchen and cleaning staff were super helpful and kind! Great location for us and the daily breakfast is so convenient and tasty. Would definitely stay again!

10

Dennis

Jan 13, 2023

·

Stayed 1 night

Very convenient to UNC Medical Center

8

Mike

Feb 27, 2024

·

Stayed 2 nights

We enjoyed our stay, just wish they weren't testing the fire alarms. I know it had to be done and I am glad they do have it checked. The staff were wonderful, the room was clean, and we were close UNC and about 10 minutes from the Dean Dome. What more could you ask for?

10

Dennis

Apr 4, 2023

·

Stayed 7 nights

Quiet location and easy acess

10

Akram

Mar 18, 2025

·

Stayed 5 nights

Very Convenient for a family

10

Boyce

Jul 7, 2024

·

Stayed 2 nights

We came in for a wedding. The hotel was close and convenient. We loved the room and enjoyed the rest of the amenities.

8

William

Jan 12, 2025

·

Stayed 2 nights

I liked its location

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for taste, convenience, and decent variety, with coffee called out positively. Room service and the on-site bar and restaurant were appreciated, though one review reported confusion from dining staff.

Related guest reviews

10

Roy

Oct 20, 2023

·

Stayed 3 nights

Very comfortable studio, tasty breakfast, bar & restaurant convenient Only problem with location is need to make a U turn when coming from Chapel Hill on highway

10

Thomas

Nov 12, 2023

·

Stayed 7 nights

Very friendly staff! Front desk, kitchen and cleaning staff were super helpful and kind! Great location for us and the daily breakfast is so convenient and tasty. Would definitely stay again!

10

jean

Oct 2, 2023

·

Stayed 3 nights

Beautiful and peaceful place. I love it. Staff are all nice and helpful . The breakfast team are awesome-Lawrence and the weekend lady( sorry, I did not get your name) . Thank you both for your service . I will definitely want to return to this place .

10

Angela

Jul 5, 2024

·

Stayed 2 nights

Great coffee!

10

Kevin

Apr 7, 2023

·

Stayed 5 nights

Clean comfortable room with plenty of breakfast options in the morning. Friendly staff.

10

Gina

Oct 24, 2024

·

Stayed 2 nights

Comfortable clean room, enough selections for the complimentary breakfast.

10

John

Aug 25, 2023

·

Stayed 9 nights

We loved the breakfast and the pool. It was a very quiet stay and everyone was very helpful. We also loved the kitchen facilities. We had a great time.

10

Angela

Jan 23, 2024

·

Stayed 1 night

The room was immaculately clean and well stocked. The front desk employees were all very nice and helpful. Beds were SUPER comfortable. The only real issue we had was the dining staff. They didn't really seem to understand that we were there to eat and they never took our order. But we did go to the room and called it in. The food was good, and decently priced. The person who took the money was the same person who was confused about us eating there and they seemed to be confused about the payment for the food too. I'm not sure if they were new or what, but it was a little frustrating. Other than that, our stay was perfect. We will definitely be returning.

10

Viviana

Oct 4, 2023

·

Stayed 8 nights

It's such a calm, lovely space (though I have not yet experienced it on a football/crowded weekend). The breakfast is delicious! Every front desk person was helpful and courteous.

10

STEPHANIE

Jul 16, 2025

·

Stayed 1 night

What makes this hotel so special is the staff. From the moment you enter the door Jerry greets you and treats you as though you have entered a five star resort. I did encounter some problems with noise and he took care of the it immediately and professionally. I also ordered room service and it was delivered quickly and the food was very good. The staff here is amazing. But again, I must say Jerry is one of the best I’ve ever meet in this business!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $169	18 $216	19 $221
20 $152	21 $163	22 $175	23 $186	24 $213	25 $253	26 $241
27 $141	28 $182	29 $173	30 $200

Su	Mo	Tu	We	Th	Fr	Sa
				1 $277	2	3 $959
4 $162	5 $171	6 $277	7	8 $268	9	10 $267
11 $143	12 $162	13 $181	14 $181	15 $268	16 $315	17 $325
18 $143	19 $153	20 $171	21 $200	22 $267	23	24
25 $143	26 $162	27 $171	28 $200	29 $267	30 $363	31 $383

Select dates to see prices and availability

About this property

Location

Room options

Executive Suite, 1 Bedroom

Suite, 2 Bedrooms

Suite, 1 Bedroom

Studio, 1 King Bed with Sofa Bed (Mobility Hearing Access, Roll-In Shower)

Studio, 1 King Bed with Sofa Bed

Suite, 1 Bedroom (Mobility Hearing Accessible, Tub)

Guest reviews

Superb

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Residence Inn by Marriott Chapel Hill

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Prices for upcoming dates