Name: Quality Suites Hickory South
Address: 1125 13th Avenue Drive Southeast, Hickory, North Carolina, United States of America, Hickory, North Carolina, US
Price range: US$67–US$104 per night
Rating: 7.63

What guests think

Reviews of Quality Suites Hickory South describe an older, budget-friendly property with very mixed experiences: spacious rooms and low prices are countered by dated bathrooms, inconsistent cleanliness, security concerns, and frequent maintenance issues.

The location is convenient to I‑40 and numerous restaurants. Facilities are inconsistent, with reports of pool closures, no elevator access, exterior doors sometimes left unlocked, and ongoing renovations that affect some areas. Service is often friendly, but breakfast and responsiveness vary from excellent to poor depending on the day. Overall, expect a basic stay where price and space come with trade‑offs in condition and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Older property undergoing renovations; reports of pool closures or limited access, no elevator, and exterior doors not always locked. Some guests also felt parking and access were not secure.

Related guest reviews

6

Brittany

26 Jun 2023

·

Stayed 4 nights

I did not like that the pool was closed and that was not stated on the website. If the pool was open or it was stated on the site I would of been happier or I would of chose to stay somewhere else.

6

Karen

18 Jul 2024

·

Stayed 2 nights

Breakfast very limited. It’s a combo motel and hotel with no elevator or secured access for “hotel” hallways.

2

michael

23 Jun 2024

·

Stayed 1 night

I booked it mainly for the pool, which I was informed by the manager that it has been closed since COVID. The listing has it as having a pool. I consider that false advertising! The first room reeked of cigarettes.

8

Paul

22 Jun 2025

·

Stayed 1 night

It's an OK stay in the area. The hotel is undergoing renovations and is a work in progress to be kind. The access doors to the back of the hotel don't lock which is a bit concerning. No shortage of odd looking "guests" in the area. Plenty of signs about video surveillance but it might be better to prevent people from entering rather than hope someone is watching. Other reviewers commented on safety concerns and I see why. The room was fine, internet worked well and breakfast had a number of hot choices that were better. than standard midrange hotel fare. For the money, there are better choices in the area or better areas to choose from.

2

shannon

28 Oct 2024

·

Stayed 2 nights

Checked in was issued a second floor room. Went to go to the room and there is no elevator. My wife had injured her knee the week before and cannot climb stairs. Went back to the desk to request a 1st floor room and told none available. The side entry was dimly lit and I did not feel safe. I turned my key back in and left to find another hotel

10

Pat

23 Aug 2025

·

Stayed 3 nights

Everything was good. Only complaint was pool didn't open until 12pm. Too hot there at that time. 10am would have been better.

6

Cheryl

26 Dec 2024

·

Stayed 4 nights

The staff was helpful and friendly. The hotel needs major updates, repairs, new doors, new carpets, paint jobs, etc. The hotel lobby and breakfast room are very nice and up to date. The doors to the outside are left unlocked at all times. No passkey is needed to enter, which is troubling. This could be a nice hotel, if many changes and updates are made.

4

Dana

19 Jan 2025

·

When checked in the door wouldn’t open. Had to get someone to open it for me. Dead battery on door. Maintenance said it would take him a hour and twenty minutes to get to there to fix door. 2 hours went by, had to call front desk. Maintenance came and couldn’t fix it be another 30 minutes. I had to shower and get ready to leave. Big inconvenience to have this happen especially when the battery was hanging out of the door when I first arrived.think they would have had it fixed before renting the room out again.

10

Angela

29 Jun 2024

·

Stayed 1 night

Its under renovation and the gym is not usable at the moment. Our room was very clean and nice. The lobby, food area, and pool are also nice. The hallways are not AC but clean. The stairs are a little messy.

6

Sue

20 Oct 2025

·

Stayed 1 night

Parking was not secure. I felt very uncomfortable with the location of the room. The a/c worked fine.

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Cleanliness

Cleanliness is inconsistent: many guests reported dirty rooms or bathrooms, odors, or pests, while others found suites very clean. Hallways and common areas were also described as worn or filthy by several reviewers.

Related guest reviews

2

Jessica

22 Jun 2025

·

Stayed 1 night

Bathroom had obviously not been cleaned. There was pee on the toilet seat and dried toothpaste on the counter. Moves to a different hotel.

4

Marcus

25 Jul 2025

·

Stayed 2 nights

We booked 2 rooms. Hoping it would be a connecting room, but it was 2 separate rooms. We wasn't aware that we had to ask for two connecting rooms. We assumed it was two rooms beside each other because it said it on there that they had adjoining/connecting rooms. So we ended up using one room and returned the other key. We talked with expedia hoping to get a refund on the room we didn't use. Now we are just waiting for the property manager to confirm. The room we stayed in was dirty. The floor was dirty. Dead cricket on the floor and on the couch bed. The bathtub had paint chips and the jet in the tub didnt work. The air vent in the bathroom didnt work. The coffee maker was dirty. The fridge works very well. It keeps freezing our drinks. Yes we even adjust it and it still froze our drinks. The towels had some minor stains. The beds were comfortable, but they were small. We thought they were queen size, but we read it wrong. Only thing we enjoyed about the stay is that everyone had room. It was a total of 6 people. The air conditing works great. It was quiet and convenient to the stores and restaurants. The shower works very well and stayed hot. It was affordable. The pictures on google doesn't compare to reality. I wouldn't go back there and wouldn't recommend it to anyone, but if you want something affordable and something to lay your head then this is the place.

2

Tracyf

2 Jul 2023

·

Stayed 1 night

This place has bed bugs

10

jackie

7 Oct 2023

·

Stayed 1 night

I stayed only for the night after my flight before heading back on the road the next morning. The room was actually quite large and decent. The bathroom was a little gross. We didn’t shower there. It’s the kind of place where you wear flip flops to shower, however, the room was comfortable temperature wise. Ac worked. Fridge worked and the bed was surprisingly comfortable ! Pillows could use replacing. Very friendly staff. Easy and fast check in and check out plus a more than decent complementary breakfast. I’d stay here again if we needed but not for longer than a few days.

2

Kristen

15 Sept 2024

·

Stayed 1 night

Absolutely filthy and had cockroaches in the rooms. Alerted the person in the lobby upon checking out and they didn’t bat an eye.

2

jorge

27 Jan 2025

·

Stayed 4 nights

Hotel is old and dirty

4

Linda

30 Apr 2025

·

Stayed 3 nights

One of the booked room has an odor smell of uncleanliness making the overall experience unclean hotel.

6

Donna

16 Dec 2022

·

Stayed 1 night

Room was dirty.

2

Tiffany

2 Mar 2025

·

Stayed 1 night

Room was absolutely disgusting with a wad of hair and poop in bathroom and entrance on floor. Smoking in the room made it smell horrible (to the point I felt like I wld smell when went to work). While walking to room, group of ppl were out around all the doors that portrayed a certain group of ppl that did not give me a feeling of comfort. Walls were paper thin and was able to hear everything said by the next door guests. TV did not work but gave statement of the ability to use Apple air and goggle to mirror (but my specific tv was not an option to connect my phone to. When picked up phone to call front desk……phone did not work (I checked connections-it was connected to wall and phone). I was too afraid to walk to desk area bc of perceived guests and surroundings so I was unable to inquire if there was a better room with different neighboring guests and clean interior. Pictures on internet were nothing like what you got! Free breakfast……no thank you…I could only imagine what it was prepared in and around.

2

CHRISTAN

10 Aug 2025

·

Stayed 2 nights

The lobby was beautifully deceiving. The front desk clerk was absolutely amazing, kind and helpful. The hotel/motel itself was an open style motel/apartments style place. There were sketchy people walking around aimlessly, couple of meth heads walked into the lobby asking for more towels while i was checking in.. They were denied.. the room was absolutely DISGUSTING, stains all over the bed and bathroom. Had to wear shower shoes the entire time.

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Rooms

Suites are spacious and can be comfortable, but decor and furnishings are dated and maintenance issues (locks, AC, appliances) are common, with occasional noise from other guests or outside.

Related guest reviews

4

Ashley

30 Dec 2023

·

Stayed 1 night

The room was real clean, but it was hard to get in the door it took a few try’s of tugging and using the card to get in a few time before I got how to pull with the right pressure. My microwave didn't work. But I really like the setup to the room.

10

Lamonte

4 Aug 2025

·

Stayed 1 night

It was clean...and quiet...rooms are huge..

8

Dana

27 Apr 2024

·

Stayed 1 night

Had a room without carpet. Door was dirty. End units are really noisy

10

Brady

20 May 2025

·

Stayed 1 night

Loved size of the suite.

4

Marcus

25 Jul 2025

·

Stayed 2 nights

We booked 2 rooms. Hoping it would be a connecting room, but it was 2 separate rooms. We wasn't aware that we had to ask for two connecting rooms. We assumed it was two rooms beside each other because it said it on there that they had adjoining/connecting rooms. So we ended up using one room and returned the other key. We talked with expedia hoping to get a refund on the room we didn't use. Now we are just waiting for the property manager to confirm. The room we stayed in was dirty. The floor was dirty. Dead cricket on the floor and on the couch bed. The bathtub had paint chips and the jet in the tub didnt work. The air vent in the bathroom didnt work. The coffee maker was dirty. The fridge works very well. It keeps freezing our drinks. Yes we even adjust it and it still froze our drinks. The towels had some minor stains. The beds were comfortable, but they were small. We thought they were queen size, but we read it wrong. Only thing we enjoyed about the stay is that everyone had room. It was a total of 6 people. The air conditing works great. It was quiet and convenient to the stores and restaurants. The shower works very well and stayed hot. It was affordable. The pictures on google doesn't compare to reality. I wouldn't go back there and wouldn't recommend it to anyone, but if you want something affordable and something to lay your head then this is the place.

4

Robert

6 May 2025

·

Stayed 1 night

The location is convenient, bed clean. Sink, tub, couch and coffee table worn (as in worn out.) Floor not vacuumed well. Coffee maker did not work. Room number appeared to have been written in magic marker.

8

Andrew

24 Jul 2025

·

Stayed 1 night

Nice rooms as they have recently been renovated, clean and quiet

6

Adriane W

22 Jul 2025

·

Stayed 1 night

The hotel smelled and looked nice and clean. Staff was friendly and helpful. The rooms could use some updating, especially the bathrooms.

4

Peggy

16 Oct 2025

·

Stayed 3 nights

Rooms desperately need upgrade. Beds were uncomfortable and made sounds like gunfire when you turn over in bed. Bathtub was awful

6

John

25 May 2023

·

Stayed 1 night

Older property, but clean, considering the age. Maintenance was lacking. Tears in carpet, AC did not work properly, electrical outlets at Saint did not work at all.

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Service

Staff are frequently described as friendly and welcoming, though experiences vary with reports of unhelpful management, slow or ineffective responses to issues, and occasional housekeeping or key/maintenance delays.

Related guest reviews

8

Robert

30 Sept 2024

·

Stayed 1 night

Stayed here on short notice, due to road closures and conditions to the west from Hurricane Helene. When we arrived, they had no internet—but had power, unlike a lot of other parts of Hickory and the region. The man at the front desk, Don, was working super hard to accommodate people and get them checked into a room. Things were very chaotic due to the lack of internet, but he worked hard, had a positive attitude, and was apologetic for things that were beyond his control—such as mix-ups of being assigned a room that was already occupied (due to lack of available information to him about which rooms had/hadn’t been vacated from the previous night). It was in the process of getting renovated soon, so was an “older feel” to the rooms, but they were clean, safe, and functional. Very good value for the price, and the staff was great!

10

Alexandr

20 Sept 2025

·

Stayed 1 night

Checking was fast. Staff was very welcoming and professional.

8

Yishmael

29 Oct 2024

·

Stayed 1 night

It was surprisingly how quality it was for the price. The staff was kind, the breakfast was okay. But I'd definitely stay here again if I'm on a budget.

4

Robert

28 Oct 2024

·

Stayed 1 night

Housekeeping refused to respect disabled late check out Worst pillows kept me awake Would not stay there again Submitted complaints and no reply from manager

6

Cheryl

26 Dec 2024

·

Stayed 4 nights

The staff was helpful and friendly. The hotel needs major updates, repairs, new doors, new carpets, paint jobs, etc. The hotel lobby and breakfast room are very nice and up to date. The doors to the outside are left unlocked at all times. No passkey is needed to enter, which is troubling. This could be a nice hotel, if many changes and updates are made.

8

Sylvia

27 Dec 2024

·

Stayed 1 night

I have no complaints. the room was nice and comfortable. the front desk was always friendly and helpful. I stay at other Quality Inns in other areas of NC and this one in Hickory, NC is the best of them all. I really enjoy their breakfast. the lady who cooks and maintains the breakfast service has been there several years and she is amazing. her breakfast is delicious and she is so friendly. I hope her dedication to her job is recognized with salary increases. Hickory Quality Inn has the best breakfast of other Quality Inns in NC

10

Constance

25 Jan 2025

·

Stayed 8 nights

The staff are wonderful. Everyone from the front desk ladies and gents to the cleaning staff are very kind. The rooms are spacious and clean.

10

Tessa

25 Apr 2025

·

Stayed 1 night

Very nice and helpful staff

10

Christie F

9 Jun 2025

·

Stayed 2 nights

There was the most friendly and accommodating staff here. Our room was very clean and the air conditioner was the best I have ever had in any stay anywhere. It was loud at times from other guest but be managed and will stay here again.

4

Bruce

27 Aug 2025

·

Stayed 1 night

The manager on duty was the least helpful individual I’ve ever dealt with at a hotel. There was a mixup with our reservation and his only reply was we shouldn’t have used Travelocity. We should’ve booked direct through them. Travelocity did get the situation worked out. Additionally, the rooms look very rundown. The bathroom fixtures were all chipped, which gave them a dirty look. There was hair still in the shower. There was rust on the doorway into the bathroom. The facility needs updated and maintained better. I had used that hotel several times, but not in recent years. I will never use it again!

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Location

Convenient off I‑40 and close to many restaurants and shops. Some guests felt uneasy about the surroundings and activity on or near the property.

Related guest reviews

10

Tammy

28 Jun 2025

·

Stayed 1 night

I had a last-minute delay that made me pick a hotel for the night. This hotel was near any food source that you would want! It was right next to multiple big restaurants and fast food. They accommodated me and my dog they were overly friendly offering assistance for anything the room was very clean with lots of room a refrigerator and microwave. It was a safe area and other guests were friendly as well. The guy that checked me in told me all about the area upgrades that they are working on for the hotel and extremely excited about his job and seemed happy. The guy that checked me out in the morning was also extremely happy, upbeat and friendly just what people need.!! I will definitely look for that hotel again if I’m in that area!

8

Paul

22 Jun 2025

·

Stayed 1 night

It's an OK stay in the area. The hotel is undergoing renovations and is a work in progress to be kind. The access doors to the back of the hotel don't lock which is a bit concerning. No shortage of odd looking "guests" in the area. Plenty of signs about video surveillance but it might be better to prevent people from entering rather than hope someone is watching. Other reviewers commented on safety concerns and I see why. The room was fine, internet worked well and breakfast had a number of hot choices that were better. than standard midrange hotel fare. For the money, there are better choices in the area or better areas to choose from.

8

George

29 Jun 2023

·

Stayed 1 night

Could walk to several restaurants, including Outback, Hooters, Waffle House.

10

Patsy

25 Jun 2023

·

Stayed 1 night

Great night’s sleep and many restaurants around

10

Tessa

25 Apr 2025

·

Stayed 1 night

Nice area

10

Winfred

22 Jul 2024

·

Stayed 1 night

This hotel is close to I-40, but the room was so quiet.

10

SCOTT

30 Jul 2023

·

Stayed 1 night

The property is clean, well lit, comfortable rooms, quiet, convenient to my meeting locations, and priced right! Excellent value for the money.

4

Gary

18 Aug 2023

·

Stayed 3 nights

I like the central location of the property and the front desk clerk was very helpful and welcoming but the hotel itself was very old, smelly and run down. The toilet and tub space was really tight, bathroom fixtures were really old; shaky toilet, rusted and soiled tub and cracked up face bowl. The room carpet was really smelly, we had to request some deodorizer to tolerate our stay in the room.

6

Julli

21 May 2025

·

Stayed 3 nights

The staff were extremely friendly great service, the room was decent the bathroom is due for a makeover. The area has allot of restaurants and shopping. Parking was very easy and had plenty of handicap places for easy access to building.

10

Noni

29 Sept 2024

·

Stayed 1 night

I love this place so much it’s just like home until I find home. The staff is amazing !!! The amenities are great you couldn’t ask for anything more. Perfect location even without a car I can get everything I need real close.

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AI-generated summary based on recent guest reviews

Dining

Hot breakfast often earns praise for variety and taste, but consistency is an issue, with several reports of limited selection, cold items, or service problems.

Related guest reviews

6

Gary

8 Jun 2025

·

Stayed 1 night

Older property. No updates. Not that well maintained. Odd smell. Breakfast was good

8

Sylvia

27 Dec 2024

·

Stayed 1 night

I have no complaints. the room was nice and comfortable. the front desk was always friendly and helpful. I stay at other Quality Inns in other areas of NC and this one in Hickory, NC is the best of them all. I really enjoy their breakfast. the lady who cooks and maintains the breakfast service has been there several years and she is amazing. her breakfast is delicious and she is so friendly. I hope her dedication to her job is recognized with salary increases. Hickory Quality Inn has the best breakfast of other Quality Inns in NC

6

Jean

3 Sept 2025

·

Stayed 1 night

The bed was great. The staff was eating the breakfast at 8:10 a.m., so i didn't get anything to eat

8

Betty

14 Jun 2024

·

Stayed 1 night

Beds were clean and comfortable. Included breakfast.

10

Larry

30 May 2025

·

Stayed 1 night

The room was very clean and super big, the breakfast was awesome.

4

Penelope

9 Jul 2025

·

Stayed 2 nights

The property was in poor condition at best. They didn’t have extra pillows or blankets for anyone. The breakfast staff didn’t show up, so there wasn’t any hot breakfast. The door to our room had more room around it than I felt was safe for my family. You could have stuck an entire hand under the door.

10

Melissa

23 Sept 2024

·

Stayed 6 nights

Stayed for a week visiting from Florida w Husband and 2 teenage kids 5 stars ***** Amazing staff! Clean and comfortable! Delicious breakfast! Great location! Kid friendly! Nice pool! Thank you Don at the front desk for being so kind and helpful also the lady who cooks breakfast so delicious! Thank you Mikayla in housekeeping for being very nice and doing such a wonderful job keeping everything so clean and fresh. Highly recommend we would stay again 😊

6

Tommy

19 Mar 2025

·

Stayed 3 nights

Overall, it was a decent hotel. Room was kind of outdated but they're in the process of renovating the whole hotel. The staff was very helpful and friendly. The breakfast was good and filling. Could smell smoke at times but not too bad.

6

Kurtis

26 Nov 2023

·

Stayed 2 nights

The breakfast food could have been better, the sausage and tater tots were really dry and hard to chew

10

Heather

26 Dec 2022

·

Stayed 1 night

Our room was clean and had ample space for the four of us to not be on top of each other. We chose a suite with a sitting area. The buffet breakfast was better than we'd experienced at other hotels. There was biscuits and gravy, eggs, sausage, and grits on the buffet and a waffle maker. There was also muffins, honey buns, and cereal available.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$79
February	US$75
March	US$75
April	US$72
May	US$69
June	US$75
July	US$74
August	US$72
September	US$85
October	US$87
November	US$84
December	US$81

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $89	17 $79	18 $85	19 $83
20 $70	21 $73	22 $75	23 $75	24 $74	25 $76	26 $73
27 $67	28 $76	29 $79	30 $78

Su	Mo	Tu	We	Th	Fr	Sa
				1 $76	2 $89	3 $85
4 $67	5 $82	6 $84	7 $85	8 $83	9 $104	10 $104
11 $78	12 $81	13 $87	14 $86	15 $87	16 $85	17 $94
18 $76	19 $74	20 $74	21 $76	22 $73	23 $85	24 $78
25 $72	26 $75	27 $76	28 $77	29 $76	30 $87	31 $86

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Monthly average prices

About this property

Location

Room options

Suite, 2 Double Beds (Efficiency)

Suite, 2 Double Beds

Suite, 1 King Bed, Smoking (Efficiency)

Suite, Multiple Beds, Smoking

Suite, 1 King Bed with Sofa Bed

Suite, 2 Double Beds, Smoking

Suite, 1 King Bed with Sofa Bed, Accessible (Efficiency)

Suite, 1 King Bed with Sofa Bed (Efficiency)

Suite, 1 King Bed with Sofa Bed, Smoking

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Suites Hickory South

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Prices for upcoming dates