Quality Inn Huntersville near Lake Norman

Had no linens in the room when I checked in at 830pm. Asked twice for towels and told them I would be back after eating. Came back still no towels had to ask again and was only given two towels no wash clothes or shower mat. Hallways and office smelt awful. Water fountain on the second floor was clogged with something that had to have been there for weeks. Awful one night stay.

Abonened cars in the parking lot for at least 8 mos, landscaping has not been touched for a long time. Room needed a very serious deep clean with the hvac, toilet and vent - mold and a lot of built up dirt. Ceilings were 2 toned, yellow and white with the walls and trim needing a full repair for holes and fresh paint. Large fridge and furniture in good repair. Mattress was so soft my back completely locked up. Will never stay there again. Property needs serious attention to detail.

I wanted coffee while in my room. But the coffee, coffee maker and ice bucket was located on the bathroom sink. Instead of a table or any place other than the bathroom. I thought that was disgusting. No one wants anything you eat or drink in the area you poop in.

The room was spotless and the staff was great!

Dirty