SpringHill Suites Charlotte Lake Norman/Mooresville

I really enjoyed my stay. The rooms are recently upgraded. Modern and immaculate! The staff was very friendly. I highly recommend

The hotel is in a convenient location and across the street from an excellent location. The bathroom is problematic: terrible light in the mirrored area; shower water temperature is difficult to control so one can easily get burned; and there is no outlet in the toilet/shower room which prevents plugging in a night light. The breakfast good in the buffet was sub-par. Too bad these problems exist as it could be a good place.

It smelled of mold

When l check in on Wednesday Evening thanksgiving night . the Yong man give me 2 db .when I told him I need one king b . I’m travel with my wife.he told me he can’t change it . And he was not a friendly Yong man .the hotel was half. Emptey. He just need. A little more trining . For customer service;

It would be a better experience for us if the room was cleaner, including the carpets which were very visibly stained.