Name: Quality Inn Morganton Southeast
Address: 2400 South Sterling Street, Morganton, North Carolina, United States of America, Morganton, North Carolina, US
Price range: $66–$83 per night
Rating: 6.23

What guests think

At Quality Inn Morganton Southeast, guests describe a budget stay with convenient highway access, mixed service, and heavily worn rooms, where cleanliness and maintenance issues show up regularly, though some appreciate friendly staff, parking by rooms, and the pool.

Breakfast is available and often praised, but several reviews note limited choices or broken drink machines. Multiple guests report a required security deposit and occasional problems with overbooking, refunds, or delayed assistance. Overall, it suits travelers prioritizing low price and quick stopovers over polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with parking next to rooms and a pool that some enjoyed but was occasionally closed or in need of maintenance; ice machines sometimes didn’t work. Renovations are noted.

Related guest reviews

6

Ashley

Mar 10, 2024

·

Stayed 8 nights

We had to switch rooms because of a leaking toilet. Which was very inconvenient, giving it being on the second floor where we had no luggage carts to use. There was also no elevator which meant we had to carry everything upstairs, we have kids so we had quiet a few things. It's was quiet and restful. Pool was still closed for the season but fitness room was open. Hot breakfast every morning, although limited to the same items every day, but food is food and we didn't go hungry. Staff was distant and house keeping was a lil rude. But front desk was pollite but to the point.

4

Jean

May 8, 2025

·

Stayed 1 night

Needs upgrade. Bathtub broken. Ice machine broken. Ceiling pealing in bathroom. Coat hangers broken. Bathroom door splintering at base. Staff was very nice and helpful.... TV was not working and they came down and helped

6

Thomas

Jul 20, 2025

·

Stayed 1 night

Nice pool great staff.property is a little run. down.pool area needs a little reserficing.pool furniture needs washed or replaced.

8

Robert

Sep 6, 2023

·

Stayed 3 nights

Great place and loved the pool!

8

Joseph R

Jun 14, 2023

·

Stayed 2 nights

The property is undergoing renovation with the intent to improve overall. The staff was great. Our room was clean. As part of the improvements, an upgraded AC system would be beneficial .

6

Angeleigha

Jun 7, 2024

·

Stayed 1 night

The lady at the front desk was super nice! But the room needed to be updated, concrete around pool was busted, and ice machine not working near our room. Still better than other hotels in the area.

10

Cindy

Feb 12, 2024

·

Stayed 4 nights

Great spacious room. Comfortable bed. Good water pressure in shower. Convenient parking right outside your door. Many security cameras throughout property. Strict rules about having company visit your room. They issue parking pass for registered guest. Breakfast served till 10am every day. Large guest breakfast area. ie- waffle, scrambled eggs, Sauage, choice of bed. choice of cereal. choice of Danishes. All staff I encountered were very professional and friendly. -- All areas of hotel I encountered were clean and safe. Room inspection during check prior to return of $100 deposit.

10

Alan

Sep 19, 2025

·

Stayed 1 night

Very private able to park next to room. Pool was awesome. Overall great stay

10

william

Aug 4, 2024

·

Stayed 2 nights

good breakfast nice pool would recomend may stay again

10

JOSEPH

Apr 22, 2023

·

Stayed 2 nights

Pool was not in operation , not a deal breaker

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed, with many citing dirty or musty rooms, odors, trash, and mold or pests, while others reported clean rooms or public areas.

Related guest reviews

2

Kathi

Sep 10, 2025

·

Stayed 5 nights

This place is horrible. Lots of pot smoking it was coming thru air vents, roaches,hair on shower floor. They have been renovating for over two years. Won’t be back.

8

Toni

Jun 23, 2024

·

Stayed 1 night

Nice service, clean room.

4

James

Sep 2, 2024

·

Stayed 1 night

Room was dirty. Sheets had hair on them.

2

Dinalee

May 8, 2025

·

Stayed 4 nights

Room smelled terrible, no toilet paper, dirty, a druggie was outside and dropped a needle right behinf mybcar while we were there. The pool was closed and dirty and almost every time i went to the front desk no kne was there.

2

Amanda

May 23, 2024

·

Stayed 1 night

The lobby reeked of cigarette smoke. When we got to the room we were dismayed at how filthy it was. I wish I had taken more pictures, but we checked out quickly to find another hotel as we were on a deadline to be at an event that we were in town for. Based on what we observed, we did not think switching rooms would resolve the issues. There was something gross-looking all over the arm chair in the room. It did not appear as if anyone had attempted to clean it (pictured). The arms of the chair also had visible dirt on them. The vent in the bathroom was dirty and covered in mildew/mold (pictured). The bathtub was badly stained and/or dirty, hard to tell. The ironing board was also badly stained and/or dirty, as were all of the luggage carts. The safety lock on our room door was busted (pictured). The walls were paper thin. There was someone in the room next to us talking on the phone and we could hear every word he said. We dropped a bag in our haste to leave and had to go back to retrieve it. We thankfully found the bag laying by the pool, but it was opened so I asked them to check security footage to ensure no one removed anything because it contained sensitive paperwork. They couldn't check while I was there, and when I called the next day as instructed the manager hung up on me, despite me being polite and explaining why I was concerned. They refused to issue a refund. I'm shocked at how good the reviews are. There is nothing "quality" about this place.

4

Alex

Oct 28, 2024

·

Stayed 1 night

Place was run down and dirty.

8

Monica

Aug 8, 2024

·

Stayed 2 nights

Nice staff, clean and walkable to restaurants.

4

Jhovanny

Jul 7, 2024

·

Stayed 1 night

Hotel is very worn and smelt like urine and musk and had mold on walls. We ended up just swimming in the pool and went to shower and sleep at a different hotel. The pool was well kept, the room not so much. I will never return and do not recommend you stay here.

2

Justin

Jan 1, 2025

·

Stayed 5 nights

Trash bags outside our door and around every corner at all hours of the day. Cobwebs in the room.

6

Ann

May 26, 2025

·

Stayed 1 night

The room was a bit tatty. In non smoking room the vedspread had an cigarette holes in it. Tv was terrible. Nice shower and bed. Nothing above average.

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Rooms

Rooms are dated with frequent maintenance issues such as faulty HVAC, door gaps, worn furnishings, and problematic showers or TVs; some guests found the beds comfortable.

Related guest reviews

6

Jessica

Dec 18, 2022

·

Stayed 19,343 nights

Pictures looked nice once we got there it didn’t look like pictures, microwave beeped all day and night, the lights in bed didn’t all work the arm off the chair was broke off the bathroom needs deep cleaned or remodeled paint peeling off door tile black

4

david

Apr 18, 2025

·

Stayed 2 nights

It was pretty bad. When i got there there was alike of room trqshbags stacked against the wall. Still there when i got up the next morning. The room amenities were out dated, and furniture had rips. Refrigerator didnt work. Fixtures in tub old and had corrosion. Ceiling above tub peeling off and had black spots in it. Not sure if it was black mold. Room was not serviced, though i was only there two days. Ac unit was old and loud. Sorry but it was just run down.

6

Donald

Sep 16, 2024

·

Stayed 1 night

The room was typical average motel room. The shower was the worst. Water sprayer all over, even to the ceiling. The shower head was so loose it could not be aimed. But the breakfast was good.

2

Mike

Oct 18, 2024

·

The room was not livable. Water from the sink poured directly onto the floor because the P-trap was missing. All the staff would say is “take it up with Travelocity”. The staff and management at this hotel cannot even spell customer service. If you plan on booking a room here, you have been warned.

8

Thomas

Jan 9, 2025

·

Stayed 1 night

The room and hotel were nice. The only issue was a gap in the door that let in freezing air all night. At 20° it was a cold night. Had to drape the curtain ovet the door to block the cold.

6

Deborah

Oct 11, 2025

·

Stayed 1 night

We didsnt stay for breakfast. The beds were so uncomfortable we couldnt sleep. We checked out at 4 am.

6

Landon

Mar 19, 2023

·

Stayed 1 night

The control on heating system didn’t work. It ran all the time and we had to cut system completely off to keep room from getting too hot.

2

craig

Oct 11, 2023

·

Stayed 1 night

THE HEATER DID NOT WORK, THERE WAS NO INSULATION AROUND THE DOOR AND COLD AIR BILLOWED IN ALL AROUND THE DOOR, THE SECURITY LOCK DID NOT WORK, and there were not stoppers on the sink or tub. The person at the front desk did not seem to care when I complained, and the manager was not there. I paid $133.89 for this dive! Having heat and a locking door are minimum expectations when staying at a hotel!!!

10

Phillip

Jun 2, 2024

·

Stayed 1 night

Stay was good. Room was a bit outdated and needed remodeling. Bathtub/shower drain was clogged up a bit. TV kept having to be rebooted. But everything else was ok.

4

Vance

Oct 28, 2024

·

Stayed 2 nights

Very outdated. Air conditioner noisie and control buttons broken. Shower curtain ripped and old. Curtains for window ripped. Drain plug / stopped removed from sink. Paint on bathroom door rubbed off and scratched.

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Service

Service is mixed: several guests praise friendly front desk staff, but others report slow or absent help, housekeeping knocking early, and booking, refund, or check-in problems.

Related guest reviews

2

Mark

Oct 7, 2024

·

Stayed 1 night

I booked through Expedia but was turned away due to no internet

6

Michelle

Aug 26, 2025

·

Stayed 2 nights

Remote did not work, air conditioner did not work first night. 2nd night it was like an icebox. Didn’t make any adjustments. Security bar on the door was broken. No liner for the shower so water got all over the floor. We were locked out of our room on the 2nd day. No one knew why. Lady that worked the desk in the evening was outstanding!

2

Robert

Mar 9, 2025

·

Stayed 1 night

I did not have a remote in my room for the tv. I called the front desk and was told would bring one. It never showed up. I stayed an extra night and asked for towels. They said they would leave them outside my door. They never showed up.

8

Eddie

Aug 13, 2024

·

Stayed 1 night

Convenient. Room had lots of visible damage: smoke detector hanging, missing drawer pulls, stained ceiling, dirty bathroom, broken towel rack, screaming girl all night, cursing and yelling. Lots of maintenance needed. Had to wait almost 30 min to check in—no one at front desk. When we checked out the host was literally in a screaming argument with a family trying to get back into their room after coming back from going out for breakfast. She would not let them back in because it was 11:05 a.m. it was unprofessional and embarrassing. There was a child there as well.

2

Richard

Oct 4, 2024

·

Stayed 1 night

They gave our room away even though we paid for it. They turned us away. There were No rooms available for hours drive away. Make sure you refund us.

8

Monica

Aug 8, 2024

·

Stayed 2 nights

Nice staff, clean and walkable to restaurants.

2

Cindy

Oct 3, 2024

·

Stayed 2 nights

The hotel was under staffed and over booked. They gave me keys to rooms that were occupied. We were stranded as all local rooms were booked. I'm hoping Expedia will quickly refund my money.

4

thomas

Sep 15, 2024

·

Stayed 2 nights

It was not a good stay. We waited for about 20 minutes in the lobby waiting on the staff to go look for batteires . Well this is what she told the people in front of us. There were 8 people trying to check in at the same time. We saw only 2 staff while we were there. When i made the reservations it clearly stated room was on 2nd floor. When I asked about this she said they didnt have staff to clean 2nd floor. Breakfast was limited. The juice machine did not work, coffee was cold when she brought more out. There was 3 hot trays for food but only 2 were filled. We were gone all day came back later on after supper. Air conditioner did not work but it had the night before. My husband went to front desk to ask for some help. He was told there was not a manager to call or a maintenance person to call. We loaded up our belongings and left to go home at 8pm. Also the curtain at the window was all torn and shredded. It was tied up in a big ugly knot. We will never stay here again.

6

Gregg

Jul 13, 2025

·

Stayed 1 night

It's cheap and you will get what you paid for. 10 stars for the sweet lady at the front desk

10

Louise

Sep 9, 2025

·

Stayed 2 nights

Penny the lady that works at the front desk really cares and is very polite and always trying to help

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AI-generated summary based on recent guest reviews

Location

Convenient off I-40 and near restaurants, with some guests noting quiet; a few felt uneasy about the area at night.

Related guest reviews

10

Kevin

Nov 30, 2023

·

Stayed 1 night

Clean, quier, safe and convenient...

4

Sherry

Sep 10, 2024

·

Stayed 3 nights

The area does not feel safe. We tried calling the front desk Friday morning, but no one would answer the phone. The following morning we went to the front desk and asked for towels. When we got in late Saturday night, no fresh towels. I went to the front desk and she stated she could not get in to where the linens were. Finally, she told me she had two washcloths, and I could go to the weight room to get some "pool" towels there. Keep in mind, this was after midnight that i was having to walk the hotel grounds (all outside). I was literally frightened. The grounds are full of cigarette butts and i also smelled some "odd" odors as I was walking around. Also, the breakfast provided is very limited and is not good at all! We will never stay there again! Lights in the bathroom and over the sink are either broken or about to come off tge wall in the room, furniture is damaged, and we were made to put down a $100 deposit on our credit card. This was awful!!

10

Allen

Feb 1, 2024

·

Stayed 1 night

It’s was good area

2

Dinalee

May 8, 2025

·

Stayed 4 nights

Room smelled terrible, no toilet paper, dirty, a druggie was outside and dropped a needle right behinf mybcar while we were there. The pool was closed and dirty and almost every time i went to the front desk no kne was there.

10

Jimi

Oct 21, 2023

·

Stayed 1 night

Nice hotel right off Interstate 40.

10

Deanie

Dec 25, 2023

·

Stayed 2 nights

Great staff, good location, surprisingly clean for price, great bed...breakfast was only so-so...will stay again....

8

Monica

Aug 8, 2024

·

Stayed 2 nights

Nice staff, clean and walkable to restaurants.

10

Ricky

Apr 26, 2025

·

Stayed 1 night

There for one night. Convenient to where I wanted to go.

6

David

Sep 6, 2023

·

Stayed 2 nights

Close to 40, a barbecue place and a few fast food restaurants. Towels on request, otherwise no service. Comfortable bed, decent upholstered chair, OK TV. Average lower cost hotel.

8

ANITA

Sep 11, 2023

·

Stayed 2 nights

Close to everything

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AI-generated summary based on recent guest reviews

Dining

Breakfast is commonly available with hot items and generally liked, though several note limited variety and occasional issues like cold coffee or broken juice machines.

Related guest reviews

6

Ashley

Mar 10, 2024

·

Stayed 8 nights

We had to switch rooms because of a leaking toilet. Which was very inconvenient, giving it being on the second floor where we had no luggage carts to use. There was also no elevator which meant we had to carry everything upstairs, we have kids so we had quiet a few things. It's was quiet and restful. Pool was still closed for the season but fitness room was open. Hot breakfast every morning, although limited to the same items every day, but food is food and we didn't go hungry. Staff was distant and house keeping was a lil rude. But front desk was pollite but to the point.

6

Donald

Sep 16, 2024

·

Stayed 1 night

The room was typical average motel room. The shower was the worst. Water sprayer all over, even to the ceiling. The shower head was so loose it could not be aimed. But the breakfast was good.

8

Esther

Sep 3, 2024

·

Stayed 3 nights

Asked for a second set of towels and it took 2 days to receive. One towel each was not enough, we like to use two. The best part was the free breakfast.

6

Gary

Oct 20, 2024

·

Stayed 1 night

Fixtures are very old. Toilets are old 5 gallon tanks. Sink and tub drains were clogged and wouldn’t drain. Not worth $130/night. Beds were comfortable. Breakfast was good. Check in lady was aloof and vaguely interested in checking us in, being involved in a side discussion with another lady sitting in the reception area.

4

Cliff

Jul 27, 2024

·

Stayed 1 night

The room air conditioner leaked and had been leaking for a while musky and not clean breakfast was terrible the orange juice machine was not working so there was no orange juice or cranberry juice waffle was chocolate just had a terrible time

10

kenna

Mar 29, 2024

·

Stayed 1 night

Staff was wonderful, easy check in and out. Room was clean, bed super comfy and breakfast had many options.

10

Cindy

Feb 12, 2024

·

Stayed 4 nights

Great spacious room. Comfortable bed. Good water pressure in shower. Convenient parking right outside your door. Many security cameras throughout property. Strict rules about having company visit your room. They issue parking pass for registered guest. Breakfast served till 10am every day. Large guest breakfast area. ie- waffle, scrambled eggs, Sauage, choice of bed. choice of cereal. choice of Danishes. All staff I encountered were very professional and friendly. -- All areas of hotel I encountered were clean and safe. Room inspection during check prior to return of $100 deposit.

8

Cindy

Mar 1, 2024

·

Stayed 1 night

Clean room. Except maybe carpet. But just don’t walk barefoot. Grateful breakfast goes to till 10. Normal egg, meat, breads, waffle and cereal. Great friendly staff. Check in is a little slow compared to some. And don’t forget to have your $100 deposit. Cash or card. (Returned after room inspection during check out)

4

thomas

Sep 15, 2024

·

Stayed 2 nights

It was not a good stay. We waited for about 20 minutes in the lobby waiting on the staff to go look for batteires . Well this is what she told the people in front of us. There were 8 people trying to check in at the same time. We saw only 2 staff while we were there. When i made the reservations it clearly stated room was on 2nd floor. When I asked about this she said they didnt have staff to clean 2nd floor. Breakfast was limited. The juice machine did not work, coffee was cold when she brought more out. There was 3 hot trays for food but only 2 were filled. We were gone all day came back later on after supper. Air conditioner did not work but it had the night before. My husband went to front desk to ask for some help. He was told there was not a manager to call or a maintenance person to call. We loaded up our belongings and left to go home at 8pm. Also the curtain at the window was all torn and shredded. It was tied up in a big ugly knot. We will never stay here again.

10

william

Aug 4, 2024

·

Stayed 2 nights

good breakfast nice pool would recomend may stay again

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AI-generated summary based on recent guest reviews

Month	Average price
January	$59
February	$65
March	$62
April	$58
May	$63
June	$62
July	$66
August	$64
September	$84
October	$84
November	$84
December	$58

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $71	18 $72	19 $71
20 $66	21 $67	22 $71	23 $71	24 $71	25 $72	26 $72
27 $72	28 $68	29 $71	30 $74

Su	Mo	Tu	We	Th	Fr	Sa
				1 $77	2 $77	3 $80
4 $75	5 $77	6 $81	7 $77	8 $81	9 $80	10 $80
11 $75	12 $79	13 $78	14 $75	15 $80	16 $81	17 $77
18 $79	19 $74	20 $82	21 $82	22 $82	23 $83	24 $83
25 $73	26 $74	27 $80	28 $74	29 $80	30 $77	31 $83

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds, 2Nd Floor

Room, 1 Queen Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 Queen Bed, Accessible, Smoking

Standard Room, 1 King Bed, 2Nd Floor

Room, 1 King Bed, Accessible, Smoking

Standard Room, 1 King Bed, Smoking

Guest reviews

Pleasant

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Quality Inn Morganton Southeast

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Prices for upcoming dates