Hawthorne Inn & Conference Center
Property description
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
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Guest reviews
8.2
Very good
Based on 1,272 verified reviews
Who stays here?
Business
34%
Couple
16%
Family
31%
Group
9%
Solo
7%
What guests think
AI-generated summary based on recent guest reviews
At Hawthorne Inn & Conference Center, travelers consistently praise clean rooms, comfortable beds, and friendly, professional staff, while noting the older property shows its age with dated decor, occasional maintenance issues, and a layout with stairs that complicates accessibility.
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2
Dora
5 days ago
·
Stayed 2 nights
How many times do you have to ask yhe front desk or the staff to put soap in the shower dispensers? We asked so many times, and each time the staff courteously responded, "Yes, we will take care of it." But they didn't. They didn't clean the room at all. We were told on Hotels.com that the buffet breakfast was included with the hotel stay. I paid extra for that, in fact. But not any more. We have to purchase a $10.95 breakfast ticket. What kind of "Inn and Conference Center" doesn't have a business center? I had to travel several miles to an Office Depot to print a document. All of my disappointment is compounded because I recommended this hotel to several family members who flew 3,000 miles to meet us in Winston-Salem, only to stay in a sub-par hotel. My family and I have stayed here in the past, as recently as 3 years ago. The service was excellent. Not any more. I don't know if they changed management or are just trying to deal with inflation. I don't care. I just know that I will never stay here again.
How many times do you have to ask yhe front desk or the staff to put soap in the shower dispensers? We asked so many times, and each time the staff courteously responded, "Yes, we will take care of it." But they didn't. They didn't clean the room at all. We were told on Hotels.com that the buffet breakfast was included with the hotel stay. I paid extra for that, in fact. But not any more. We have to purchase a $10.95 breakfast ticket. What kind of "Inn and Conference Center" doesn't have a business center? I had to travel several miles to an Office Depot to print a document. All of my disappointment is compounded because I recommended this hotel to several family members who flew 3,000 miles to meet us in Winston-Salem, only to stay in a sub-par hotel. My family and I have stayed here in the past, as recently as 3 years ago. The service was excellent. Not any more. I don't know if they changed management or are just trying to deal with inflation. I don't care. I just know that I will never stay here again.
4
Joe
5 days ago
·
Stayed 2 nights
We were there two days and our room was not cleaned and they never told us that would be the case. We ran out of towels and coffee. We had our 1 inch slice of soap that barely lasted two days. Be aware of the parking lot because there’s a sign that says they’re not responsible for break-ins, etc. That should be your first clue. I couldn’t get a copy of my bill because they said I booked through another agency, and that is the first time that I’ve ever happened to me. They don’t provide the ability to get Netflix on their TVs by using your own sign in code. Their TV was so dated and unclear that we tried to watch the golf tournament and couldn’t see the ball hitting the green.
We were there two days and our room was not cleaned and they never told us that would be the case. We ran out of towels and coffee. We had our 1 inch slice of soap that barely lasted two days. Be aware of the parking lot because there’s a sign that says they’re not responsible for break-ins, etc. That should be your first clue. I couldn’t get a copy of my bill because they said I booked through another agency, and that is the first time that I’ve ever happened to me. They don’t provide the ability to get Netflix on their TVs by using your own sign in code. Their TV was so dated and unclear that we tried to watch the golf tournament and couldn’t see the ball hitting the green.
6
Susan
6 days ago
·
Stayed 2 nights
Needs renovation. Shampoo and soap empty. The gym VERY basic and equipment old.
Needs renovation. Shampoo and soap empty. The gym VERY basic and equipment old.
10
Lisa
6 days ago
·
Stayed 2 nights
Nice, safe and quiet stay
Nice, safe and quiet stay
10
Faye
last week
·
Stayed 2 nights
I enjoyed my stay at the Hawthorne Inn and Conference Center…Ms. O’Daniel, Ms. Joan the event coordinators to DeAnthony, the front desk representative. This staff made our event and my stay enjoyable. I hope to be back very soon! Faye W.
I enjoyed my stay at the Hawthorne Inn and Conference Center…Ms. O’Daniel, Ms. Joan the event coordinators to DeAnthony, the front desk representative. This staff made our event and my stay enjoyable. I hope to be back very soon! Faye W.
420 High Street Southwest, Winston-Salem, North Carolina, United States of America
Location
When you stay at Hawthorne Inn and Conference Center in Winston-Salem, you'll be in the historical district, within a 10-minute drive of Hanes Mall and Wake Forest University. This hotel is 0.6 mi (0.9 km) from Old Salem and 0.6 mi (1 km) from Benton Convention Center.
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