Is parking available at the property?

Yes, free self-parking is available on-site. Limited parking is provided.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Are pets allowed at the property?

Yes, pets are allowed in specific rooms for a fee of USD 30 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 5:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Elevators are available for convenience.

Where is the property located in relation to key landmarks?

The hotel is located in Omaha (Millard), within a 10-minute drive of Westroads Mall and Werner Park. It is approximately 7.9 miles from the University of Nebraska-Omaha and 9 miles from the University of Nebraska Medical Center.

Does the property have a swimming pool?

Yes, there is an indoor pool with a waterslide and a hot tub. The pool is operational year-round.

What are the policies for guests staying with children?

Up to 4 children aged 18 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 20 per night. Advance request or confirmation may be required for availability.

Best Western Plus Midwest Inn - Omaha Hotel

Average nightly price at Best Western Plus Midwest Inn Omaha, NE by month, last 12 months (USD)
Month	Average price
January	$74
February	$90
March	$91
April	$93
May	$113
June	$159
July	$94
August	$92
September	$93
October	$92
November	$77
December	$74

What guests think

Across recent reviews of Best Western Plus Midwest Inn, travelers praise the kid-focused pool and generous breakfast, but frequently note inconsistent cleanliness, worn interiors, and recurring maintenance issues like sluggish or broken elevators and a strong chlorine presence in the pool area.

The shallow pool with small slides is a highlight for young kids, but guests frequently mention slippery decking and a hot tub that can be only lukewarm. Service is often friendly, yet responsiveness varies and several travelers reported confusion or delays with the $150 damage-deposit hold. Location is handy for I-80 and the zoo, though some find the area rough and highway noise reaches certain rooms. Overall, expect a family-focused stay with strong pool appeal and mixed upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The kid-focused indoor pool with shallow depth and slides is a major draw, but guests frequently cite slippery floors, strong chlorine, and a hot tub that can be lukewarm. Elevator reliability is a common issue, with one unit often down or slow.

Related guest reviews

8

Caty

Jun 23, 2025

·

Stayed 2 nights

Room was good, breakfast was great. Only major gripe we had was the pool area was really loud and so slippery it was borderline dangerous. I don't know who thought using paint as a deck coat was a good idea, but they should consider retirement. We chose the hotel solely based on the pool so that was kind of a bummer. Overall a good stay though!

4

Adam

Aug 18, 2024

·

Stayed 1 night

The Room was clean and nice. The check in staff was pleasant. Biggest frustration was only one elevator worked, the other was shut down. Wait times to move up to any higher level floor was crazy long and the elevator was always full of people. Due to the elevator next to the pool being out of service, the floor to the elevator was always wet. The stairs next to the working elevator do not lead to the lobby but to an outside service door, which caused frustration after descending 7 flights of stairs.

10

Sara

Jun 5, 2025

·

Stayed 1 night

They have an awesome warm pool great for kids of all ages. And a great breakfast with lots of options. Secure entries, including the elevator. Felt very safe.

8

Andrea

Jun 1, 2025

·

Stayed 4 nights

The pool feature is what sold us on the lodging, since we were traveling with a 4 yr old. Unfortunately, the poor ventilation and drainage conditions for an internal pool were below average. Moss and mold were prominent on the large slide and surface conditions were hazardous. I watched at least a dozen people slip and fall in the several days we stayed there. One child sustained a cut on her leg after a fall.

8

Judy

Jul 17, 2025

·

Stayed 2 nights

Everything was good except for a couple of things. The shower rod in the bathroom was missing some screws so it wasn’t hanging right so the shower curtain couldn’t block the water and created a mess in the bathroom. The pool area is extremely dangerous—the floor is so very slippery. I’m surprised no one hasn’t seriously been hurt. Saw several kids fall and hit their heads and they were just walking. I almost fell a few times. Please fix before a serious injury occurs.

10

Sally

Apr 30, 2025

·

Stayed 1 night

Comfy beds! Great staff! Great breakfast! We looooved the smell at the hotel. It smelled like high end perfume! We chose this hotel for the pool. I didn’t realize it’s only three feet deep when I booked. The water was sooo warm! We loved it!!! The pool and hot tub were the same temperature!!! My only complain was the pool water wasn’t as clean as I would have liked. It wasn’t disgusting or awful. Just not clean. We will def stay again!

8

Jeri

Aug 6, 2025

·

Stayed 1 night

One of the elevators were down and the other was very slow. We were on the seventh floor so it slowed things down for us. Overall though it was a good stay.

6

Greg

Jan 1, 2024

·

Stayed 2 nights

The pool area was not properly vented.

4

Christina

Aug 3, 2024

·

Stayed 1 night

Hotel hallways were unbearably hot, one elevator down and more than once we had to wait over 15 minutes for the one that worked (had a wheelchair user so stairs weren’t an option), hot tub literally had dirty foam in the middle, the pool is only 3’ at the deepest so definitely meant for very young children, the breakfast was mediocre at best. Definitely not worth the stay.

10

Lorissa

Aug 13, 2025

·

Stayed 1 night

Fun place to stay with a family- good pool and breakfast. The only downfall was only one working elevator.

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Cleanliness

Housekeeping and upkeep are inconsistent: multiple reports of stained or unwashed linens, hairs and odors in rooms, and mold or cloudy water in pool areas, alongside some mentions of clean rooms.

Related guest reviews

2

Melinda

Nov 13, 2025

·

Stayed 1 night

We had stayed here a couple of times before without any issues. The staff is always kind. Breakfast is good and the bed is comfortable. However, this time we had cockroaches that we found crawling in our room, along with dead roaches that were in the corner of the bathroom. I complained about the cockroaches and asked to be put on a different floor on the other side of the hallway so that we were not sharing any wall space. This is only because we were under the assumption that they had sprayed for bugs and it was being taken care of.When we moved to the new room, the beds were dirty, but made up. There were hairs all over the mattress and dirty dishes and food left in the refrigerator and the carpet had not been vacuumed. Since I booked through a third-party, I was not able to get a refund, but we did leave that night!

4

Hanna

Aug 9, 2024

·

Stayed 1 night

Overall facilities were dirty - hallways has spilled food and crumbs, sheets were stained and upkeep at the property was poor.

2

Trevor

Aug 11, 2024

·

Stayed 2 nights

The bathroom had black mold in the shower. Would not recommend staying here.

4

Emmanuel

May 19, 2025

·

Stayed 2 nights

For the amount I paid it was not worth it. The photos on the site look way better than what it does in person. I had hair balls in my towels, found roaches, and some of the sheets and pillows had yellow stains on them.

6

Kellee

Sep 1, 2025

·

Stayed 1 night

We mainly chose this hotel because of the pool and our kids loved it! But the rooms were very dirty, spider webs on the ceilings, dried blood on our sheets, bath tub had hair all over in it and the smell was very damp.

2

Samantha

Aug 4, 2025

·

Stayed 1 night

Sheets were stained, AC unit had mold, and our shower didn’t work right and there were broken pieces of the drain.

8

Heather

Jun 3, 2025

·

Stayed 1 night

I liked the room minus the fact that there is black mold growing in the grout in the bathroom shower area. There is something wrong with the pool area ventilation because it was extremely humid in there. That sort of thing will absolutely destroy a hotel with mold. Management should fix it asap if they dont want further mold growth in the hotel. Overall it was a decent hotel otherwise.

2

Levi

Sep 21, 2025

·

Stayed 2 nights

There was poop on the walls, it stunk. Just all arpund nasty i do not recommend staying here. Frisge was filthy, tv had ashes all over it. The shower was all wet like some one just got out!

4

Matt

Aug 2, 2025

·

Stayed 1 night

Overall property is dirty, from the parking lot to the rooms. Our room had two pillows which had what looked like blood on them. Staff didn’t seem too bothered and said they would give us two new ones but didn’t retrieve the dirty ones. Pool was cloudy. Dining room for breakfast was filthy and the trash was running over. Staff could be overheard openly complaining about their jobs and the customers.Will never stay there again.

6

Jeff

Jul 26, 2025

·

Stayed 3 nights

Overall the hotel was fine, but was not very clean. We came into our room and found that the sheets were dirty and stained with makeup stains and crusty spots. The light switches and phone were filthy. The bathtub did not drain well. One elevator was out of order, inconvenient but nothing big. The pool was the highlight for the kids but the shallow entry was slippery and dangerous. We slipped and fell. Overall our 3 night stay was fine, but we probably will not return.

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Rooms

Many find rooms spacious and generally comfortable, but others note dated decor, worn furnishings, and sagging mattresses. Highway-facing rooms can be noisy.

Related guest reviews

8

Bart

Aug 15, 2024

·

Stayed 1 night

Nice hotel with good amenities and great staff. Some of the facility and furniture were a little run down and in need of repair/maintenance, but everything is very clear.

6

Daniel

Sep 7, 2025

·

Stayed 1 night

Nice building and great breakfast but we sure heard a lot of noise from the adjacent highway. I think itssue was oir room was on the side of the highway.

10

jenni

Sep 10, 2025

·

Stayed 1 night

We were passing through and needed a place to sleep. Our room was so spacious, clean and comfortable definitely would stay again if passing through

6

Karie

Sep 27, 2025

·

Stayed 2 nights

Didn’t care for the highway/freeway noise as we were on that side of the building. Couldn’t sleep. Very interrupted sleep because of it. Did have grandkids come to use the kiddie pool at ages 5, 3,1. We had a blast with them.

6

Patrick

Apr 24, 2024

·

Stayed 2 nights

Breakfast in the morning wasn’t completely ready by 6:30 when it started at 6. In general the hotel felt old and a bit run down.

6

Wynter

Apr 11, 2024

·

Stayed 2 nights

The room was not very clean. The mattresses were old and saggy. The curtains did not cover the window properly. The decor is long overdue for updating. Probably would not stay again.

10

Kathryn

Jun 21, 2025

·

Stayed 2 nights

The location is great, staff was helpful when checking in and when my room key didn’t work, the rooms were clean, breakfast was good but some stuff ran out (there was a lot of people there so it’s to be expected and staff tried to keep up). I also felt safe in the area and in my room. I will be recommending and returning here.

6

Jordan

Jul 26, 2024

·

Stayed 1 night

The overall hotel was pretty nice… We especially enjoyed the pool area! We only had a few complaints. The bed certainly wasn’t the most comfortable, but if was sufficient. In addition, there were extremely bright street lights outside our window that the shades couldn’t fully block out, allowing the light to seep into the room at night. The shades also blocked the AC unit, so even though we had it set as low as it went, it was pretty warm in there.

8

Andrew and Tara

Jun 23, 2025

·

Stayed 1 night

Was pretty good. Bed was cushy, but not super supportive. Bathroom could have been a little cleaner. Well, a bit outdated and loud and humid for us adults, the kiddo loved the pool!

6

Jane

Jun 16, 2025

·

Stayed 4 nights

The hotel was dated with faded carpet, amenities were minimal but what bothered me was the dirty carpet and chipped paint on walls. The king size mattress was uncomfortable sagging on the edges. The staff was there with limited action with customers. This wasn’t the worst hotel experience but it wasn’t the best either.

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Service

Staff are often friendly and check-in is easy, yet responsiveness is uneven, with missed towel deliveries and confusion or delays around returning damage-deposit holds.

Related guest reviews

6

Kevin

Jul 9, 2025

·

Stayed 1 night

The hotel is old and appears not to be in the greatest area. A bum shack was set up on the sidewalk outside the entrance. Also the next morning another bum set of bums were fighting over who got to sit in the corner street recliner! The staff was on personal phone calls both at check in and check out. Clearly they have no interest in working at the hotel. I really question the type of hotels hotels.com allows on their website. Our last two we had on this road trip were a bust. Both in different states. Oh, and breakfast was terrible too.

2

Shelby

Oct 28, 2023

·

Stayed 5 nights

One of the front desk workers was so rude that i will never stay here again. I had a medical package deliver and when i ran down to get it, i didnt say ANYTHING about a package and she didnt say a word to me, just handed me the package. I said thank you, and she didnt smile but turned around and walked away without saying anything. Another moment i was walking out before checkout with a cart full and when i stopped in front of the door so it would open, she made me stop and wait for her to walk in. No smile. No thank you. Nothing. Another moment, i was staying on the top floor. I went down and asked her if i could get some clean towels. She said "you need to bring the old towels down and exchange them as there is no housekeeping later in the day". So i had to go up to my room, grab all the towels and carry them down to the front desk. Then she proceeded to put gloves on in front of me (which she should have done before i got down there). Also, the wifi is in and out. I worked remote from my room and i had to switch and use most of my hotspot. The pool is fun, the lobby smells nice, the breakfast was amazing. There was another girl at the front desk that was very nice to us. But the other one just ruined this hotel for us.

6

Mary

Jul 15, 2025

·

Stayed 2 nights

Front desk workers were rude. Elevator stopped working a few times during our stay. Witnessed another customer complain because they gave her the keys to a room that was already occupied which is so dangerous and the front desk agent had the nerve to tell her if she didn’t like it she could leave. How about NO do your job right. That is such a safety issue for the person already in the room not to mention the other lady.

6

Marlee

Jul 20, 2025

·

Stayed 3 nights

Would not stay again. Place is old and dirty. Every single towel we had for the 3 days was stained, all of our bedding was stained, some of it even looked like it wasn’t washed. Outlets in the hallway looked like a fire hazard. Couldn’t find an ice machine on any of the floors. You could see where the space for them had been but the machines were gone. Took all the strength I had to turn on the faucet in the bathtub. There was no housekeeping while we were there so everyone had to throw their towels and garbage into the hallways and wait for staff to replace. The pool area was extremely slippery, our kids fell a few times and I saw other kids falling a lot too. Homeless people camped out by the hotel everyday. I called to the front desk at 6:30pm to get more towels one night since ours had not been replaced and they informed me that I would have to carry them down to the desk if I wanted new ones. On the second day we were there our room keys quit working and maintenance had to break into room with a screw driver and then replace the batteries in the door. Apparently the week before we were there the elevator had also quit working for a couple days.

10

Jeremiah

Feb 21, 2025

·

Stayed 1 night

Nice stay for the money. Good Breakfast.

4

Clint

Oct 15, 2025

·

Stayed 1 night

The staff just seemed like me having a reservation was a inconvenience. It wasnt like they were mean but i got the is bear minimum of service. I checked on their website to see if I could get an early checking and the web said yes they offer it. When I went in she said that this is when everyone was checking out so she had no availability. To be fair, I don't understand this business.And that could have been the case. But when I was in the parking lot waiting for 3 hours to get my room. I counted fourteen cars in the parking lot and over a hundred rooms. There was just no Effort to explain or to make me feel at ease.It was just a straight cold nope.Sorry see what three. I have been in 11 hotels in the past 2 weeks.And this is the first time I could not get an early check. The wifi not very good either. I don't want to dog on this staff but you could tell it was just a job to them.Nothing more nothing less no pride.

2

Jennifer

Aug 12, 2025

·

Stayed 2 nights

We still haven’t got our deposit back & when we called they said they released it. I called our bank & they said they have not released it. It has been over a week & we still don’t have our $150 back. I have emailed the main office & they haven’t responded. They only had one elevator running for 7 floors & it was very small. Could not fit more then 5 people & you had to wait at least 10 minutes if not more. The water pressure was horrible. The room only had 2 towels for 4 people, so we called for more. They never brought them up. The next morning we tried to get towels at the front desk & the lady had an attitude that we needed more towels. We will not be staying again.

10

Lindsey

Feb 4, 2024

·

Stayed 1 night

I had accidentally reserved my stay for the wrong night. When I went to check in, I realized what I had done. The lady at the front desk was more than willing to help with getting my reservation moved with no extra charge! She even put me next to my friend who was also staying! It was quiet and the room was very comfortable! Would definitely stay again!

2

Shauna

Dec 29, 2024

·

Stayed 2 nights

The night desk people were good. The woman handling breakfast was very sweet and kept tables clean. The day time woman was not good at customer service. Lied about my deposit being returned upon check out. It is still pending 7 hours later. I asked housekeeping for extra washcloths and she said no. The room we were in had pink stains all over. The hot tub drain stop didn’t work so after wasting time filling it up get in and it was empty in a matter of minutes. By the time we got a new one it was too late to use the tub so it was basically a waste of $ to get that room. The shower didn’t work at all. My sons room the shower worked but we had to spend more time than we should have had to to get it to work. We normally stay at best western plus because of the great service nice rooms and I love the coffee machines. The coffee machine at this one is mediocre. On a good note the jacuzzi at the kid pool was really nice. The pool itself is for kids. Can’t really swim I think 3 feet was the deepest it got.

10

Ursula

Oct 2, 2024

·

Stayed 2 nights

Diana checked us in, and she is awesome! The security features are very much appreciated, especially at night. The room was clean and comfortable, and the beds/pillows were some of the best I've slept in. Breakfast was fabulous, with lots of options. I will absolutely be staying here again the next time I'm in Omaha. (All of the staff were very friendly.)

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Location

Convenient for I-80 access and the zoo; several reviewers described the surrounding area as rough, and highway noise affects certain rooms.

Related guest reviews

6

Daniel

Sep 7, 2025

·

Stayed 1 night

Nice building and great breakfast but we sure heard a lot of noise from the adjacent highway. I think itssue was oir room was on the side of the highway.

6

Kevin

Jul 9, 2025

·

Stayed 1 night

The hotel is old and appears not to be in the greatest area. A bum shack was set up on the sidewalk outside the entrance. Also the next morning another bum set of bums were fighting over who got to sit in the corner street recliner! The staff was on personal phone calls both at check in and check out. Clearly they have no interest in working at the hotel. I really question the type of hotels hotels.com allows on their website. Our last two we had on this road trip were a bust. Both in different states. Oh, and breakfast was terrible too.

8

kimberly

Oct 21, 2024

·

Stayed 3 nights

Great pool for kids . Close to the zoo

8

ernest

Nov 5, 2023

·

Stayed 1 night

Didnt like the surrounding area. The barbwire fence behind the hotel was concerning. Inside the hotel was was great.

6

Barbara

Aug 9, 2025

·

Stayed 3 nights

Convenient location for my purposes.

8

joanna

Sep 12, 2023

·

Stayed 1 night

Clean, comfortable rooms. Very comfortable beds. Good service. The only thing we didn't love was the loud traffic in the morning, but that's to be expected next to a big interchange like this.

10

Kathryn

Jun 21, 2025

·

Stayed 2 nights

The location is great, staff was helpful when checking in and when my room key didn’t work, the rooms were clean, breakfast was good but some stuff ran out (there was a lot of people there so it’s to be expected and staff tried to keep up). I also felt safe in the area and in my room. I will be recommending and returning here.

6

mady

Sep 14, 2025

·

Stayed 2 nights

The hotel was just ok. The location was great for the zoo, old market, and the Nebraska crossing. The breakfast was good. The pool had so much chlorine we couldn’t stand to be in the room. Kids where also running around at 3 am knocking on the doors and running a at and yelling in the halls.

10

Barbara

Mar 14, 2025

·

Stayed 2 nights

Great location

8

Elizabeth

Jul 12, 2025

·

Stayed 1 night

Convenience

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Dining

Breakfast is widely praised for its variety and hot options, though some guests found it average and reported items running out or coffee machines down during busy times.

Related guest reviews

8

Rory

Nov 15, 2023

·

Stayed 1 night

Breakfast was not the “ carbohydrate” breakfast. They had Bacon! Real eggs w/ onions, peppers!

4

KRISTEN

May 18, 2024

·

Stayed 1 night

The mini-water park pool was fun for our kids. The late checkout relieved morning pressure. BUT, overall the property seemed uncared-for. Hinges, doorknobs, shower curtain rod all needed repairs. Deep grime was present in many places. And though staff were nice, they looked like they just climbed out of bed in baggie t-shirts and sweats.

10

Robert

Nov 12, 2023

·

Stayed 1 night

Loved our stay. Staff was friendly, breakfast was amazing, the pool was super fun and the room was spacious. Will definitely come back again!

8

Ashley

Nov 9, 2025

·

Stayed 1 night

We had a great stay. It wasn't quite 5 stars, but definitely 4.5. Check in/out was easy, breakfast was fantastic and my young kids loved the pool — it was perfect for them. Loved the 3 p.m. check-in and noon check-out. The only complaint was the beds seem a little dated/used. Did have to use a CC for $150 damage deposit, so I will have to remember to check that I got that back. We would definitely stay there again.

8

Mary Lou

May 20, 2025

·

Stayed 1 night

The room was very clean and spacious. The mattresses were really comfortable. It was an enjoyable place to stay. The only negative was that for some reason the floor in the breakfast area was really sticky all over. Not sure what happened to cause that. But overall, I would definitely recommend this hotel.

10

Amy

Sep 26, 2023

·

Stayed 2 nights

We came here for a mini family weekend getaway. Loved the warm welcome & festive Halloween decor in the lobby. Friendly staff. The room was cozy & comfortable. Decent beds. My kids enjoyed the water play area a lot, even though the water was too warm for my own taste and the air is thick & heavy of chlorine inside the water play area. Fabulous breakfast buffet & their busboy does an excellent job cleaning tables & everything after people are finished eating. Very clean & secure hotel. Overall, it’s a great family-friendly places that I’d recommend!

6

Yolanda

Nov 1, 2025

·

Stayed 1 night

The front desk staff woman was wonderful. Beat western unfortunately is just doing the bare minimum. This was the second one I stayed at in 2 weeks and the food is just awful. I would suggest stop offering free breakfast and lower your room prices.

8

Joseph

Jun 9, 2025

·

Stayed 1 night

Good breakfast and swimming pool. Coffee and water service areas are dirty. The front desk staff is not friendly

8

Ricky M

Aug 27, 2024

·

Stayed 1 night

Great selection for their continental breakfast.

8

Shelly

Feb 14, 2025

·

Stayed 1 night

A great assortment for breakfast but everything was barely warm. I got charged $150 on my card, I sure hope that $$ is back in my acct asap!!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $93	4 $77	5 $80	6 $93	7 $93
8 $83	9 $84	10 $82	11 $83	12 $87	13 $90	14 $72
15 $84	16 $68	17 $82	18 $83	19 $82	20 $95	21 $91
22 $86	23 $86	24 $87	25 $79	26 $87	27 $96	28 $94
29 $84	30 $82

Su	Mo	Tu	We	Th	Fr	Sa
		1 $82	2 $82	3 $81	4 $96	5 $96
6 $82	7 $82	8 $81	9 $84	10 $84	11 $95	12 $95
13 $81	14 $82	15 $82	16 $81	17 $84	18 $97	19 $95
20 $83	21 $82	22 $82	23 $82	24 $82	25 $92	26 $92
27 $84	28 $81	29 $84	30 $82	31 $98

Best Western Plus Midwest Inn Omaha, NE

Prices for Best Western Plus Midwest Inn Omaha, NE

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Microwave

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Microwave (With Sofabed)

Standard Room, 1 King Bed, Jetted Tub

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (1St Floor)

Standard Room, 2 Queen Beds, Microwave

Standard Room, 2 Queen Beds, Accessible, Bathtub

Guest reviews of Best Western Plus Midwest Inn Omaha, NE

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