Is parking available at the property?

Self parking is available on-site for a fee of USD 25 per day, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

A to-go breakfast is available daily from 6:00 AM to 10:00 AM for a fee of approximately USD 6.95 for adults and USD 3.95 to 5.95 for children.

Does the property allow pets?

Pets are allowed with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers several accessibility features including wheelchair-accessible facilities, elevators, and a stair-free path to the entrance. The registration desk, restaurant, and meeting spaces are also wheelchair accessible.

What is the location of the property in relation to key landmarks?

The hotel is located in the heart of Omaha, within a 10-minute walk of CHI Health Center Omaha and Charles Schwab Field Omaha. It is 0.7 mi from Creighton University and 2.9 mi from Henry Doorly Zoo and Aquarium.

Does the property have a swimming pool?

Yes, the hotel features an indoor swimming pool. Operational hours are not specified, but it is available year-round.

Are children allowed at the property?

Children are welcome at the property, and kids can stay for free up to a certain age, although the specific age limit is not provided.

Hilton Garden Inn Omaha Downtown

Average nightly price at Hilton Garden Inn Omaha Downtown/Old Market Area by month, last 12 months (USD)
Month	Average price
January	US$100
February	US$135
March	US$117
April	US$131
May	US$167
June	US$339
July	US$114
August	US$120
September	US$134
October	US$141
November	US$112
December	US$88

What guests think

At Hilton Garden Inn Omaha Downtown/Old Market Area, travellers consistently praise the central, walkable location near venues and restaurants, along with friendly, helpful staff; many also find rooms generally clean and comfortable.

Common drawbacks include significant street noise, especially on busy nights, and recurring complaints about firm or sagging beds, dated bathrooms, and maintenance issues. Guests frequently mention paid parking in the attached garage, with some reporting access or safety concerns, and note that breakfast is not complimentary though food and service are often well reviewed. Ongoing nearby construction and occasional operational hiccups (like key outages or a closed bar) affected some stays. Expect a convenient, service-forward stay with trade-offs in noise and aging rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Attached parking is convenient but carries a nightly fee; a few reported garage issues and safety concerns. The indoor pool is appreciated (the hot tub has been removed), and the bar was occasionally closed.

Related guest reviews

10

Mary

30 Sept 2025

·

Stayed 2 nights

Easy parking

10

Tracy

15 Sept 2025

·

Stayed 2 nights

Perfect location for enjoying all the old market shops and restaurants. Staff was friendly, room was clean, parking ramp was convenient.

6

Peter

20 Jul 2025

·

Stayed 1 night

I didn’t like paying $25 to park my car. Include it in the room. It’s not NYC. I’m sure the vast majority of their guests drove to get there. It’s just a ploy to advertise a lower price. Feels like a bait and switch.

6

Seth

20 Apr 2025

·

Stayed 2 nights

The bed in our room was old, fairly uncomfortable. The other people in the hotel letting their kids run around making an unreasonable amount of noise at all hours is something that should be monitored and managed better by hotel staff. $25 a day for parking in an absolutely filthy parking ramp is a bit much. Also, not having a hot tub in a Hilton? That’s outrageous to me. More than likely won’t be back.

8

Jonathan

20 Mar 2025

·

Stayed 2 nights

A nice hotel. And helpful staff. The parking garage gate was broken. And the garage is very small. It was difficult to navigate with my pick up. Other than that, I would stay there again.

10

Phillip

17 Mar 2025

·

Stayed 1 night

Check-in was quick and VERY pleasant. The pool has GREAT hours; a little heavily chlorinated but enjoyable. Rooms are clean and well maintained. Parking is a little steep and I wish quick grabs were free for breakfast, but overall a great hotel.

10

Kay

31 Jan 2025

·

Stayed 1 night

Great location!!! My only complaint is the bar was closed. They usually have very reasonable drink prices and you don’t have to leave the hotel.

8

Carma

9 Nov 2024

·

Stayed 1 night

Nice rooms, very close to the concert venue. Wish the bar in the hotel wasn’t closed when we got back from concert.

6

Lisa

25 Aug 2024

·

Stayed 1 night

Someone stole stuff out of my motorcycle in the attached parking garage. Cameras weren't helpful. Beer cans all over the parking garage from homeless people over night. Wouldn't park there again.

10

Karlee

29 Jun 2024

·

Stayed 1 night

Staff in the pool area (and grab and go breakfast) was amazing- they were super sweet to our kids, gave us waters, apples, etc. Blew up inflatables for the kids & made sure we knew about the popsicle time. Pool area was fantastic. Not a ton of dining options near the hotel.

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Cleanliness

Feedback on cleanliness is mixed: many found rooms and public areas clean, while several reported dirty rooms or linens and occasional mold, stains, or dust.

Related guest reviews

10

Maria

28 Oct 2025

·

Stayed 1 night

Easy check in, the room was very clean, love the location!

10

Franklin

26 Oct 2025

·

Stayed 1 night

Room was immaculately clean. The staff was awesome. Garrison on the night shift is one of the coolest people I've ever met. Kids are still talking about the breakfast hours later.

6

Carolyn

19 Oct 2025

·

Stayed 1 night

Definitely disappointed. Staff were great but room-not so much. The floor clearly had not been cleaned, there was mold in the grout ( I allergic, thank God I had Zyrtec. The pillows were terrible. The went flat when you put your head on them. And the sheets had stains and were dingy. We will not be back.

10

Kevin

21 Sept 2025

·

Stayed 1 night

The hotel was clean and comfortable. The only downside was they gave us the handicap accessible room which we do not need.

8

Dotteen

18 Jul 2025

·

Stayed 1 night

The check in was great, unfortunately the bathroom was dirty there was even a dirty wash rag left in the shower. Hallways and elevator need a good vacuuming.

2

Siara

6 Jul 2025

·

Stayed 2 nights

Upon arrival to check in our room was very dirty. Bathroom was the worse. The sink and tub were not clean. The toilet was not cleaned nor flushed. Bedding had staining and debris of some sort all over the walls.

6

Kaleb

6 Jul 2025

·

Stayed 1 night

25 dollars for parking every night is aweful. Nothing on Expedia takes about it. For the extra 25 dollars I could have stayed at a nicer hotel. Room was dirty. Both chairs were gross. Crumbs on tables, chairs , beds. Dried jelly on table near microwave. Stains in carpet. We tried to canned get a refund so we could stay elsewhere but they wouldn't let us.

2

Brooke

30 Mar 2025

·

Stayed 2 nights

Our room floor had trash and food in the floor from the previous person staying, there was hair on the bed sheets. Very noisy room because it’s on Dodge street- even on an upper level

10

Tiffani

26 Jan 2025

·

Stayed 1 night

The Hilton Garden Inn isy go-to hotel when I stay in Omaha. The staff are always friendly, every room I've stayed in has been CLEAN, and it's been quiet. It's not overly priced either. The products they have in the bathroom are high quality hypoallergenic, eco-friendly, clean, and they smell good; or at least I think so. It's nice to have a hotel where the quality is consistent. Idk how many hotels I've stayed in where the room and/or bathroom isn't the most clean. Thank you to the dedicated and caring staff at this location! You are very much so appreciated.

10

Gustavo

20 Dec 2024

·

Stayed 1 night

The room although is quite spacious and clean although bathroom in need of upgrade.

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Rooms

Rooms are generally functional but feel dated, with multiple reports of hard or sagging beds, thin windows, and limited light-blocking curtains. Traffic noise is a recurring issue in street-facing rooms.

Related guest reviews

8

Travis

22 Oct 2025

·

Stayed 1 night

Great location. The lobby is awesome. But when we got to our room, we called down to the front desk or put on hold. They never came back. Called again no one answered. The bed was so hard. Neither of us could sleep. It kind of caved into the middle so you rolled in and it was very hard. The bathtub was something from my Grandma‘s house. The inside definitely needs an upgrade, but it was clean!

6

Tina

28 Sept 2025

·

Stayed 1 night

Very loud at this location. Also a lot of construction in and around town making it difficult to reach the hotel.

6

Shawnda

26 Sept 2025

·

Stayed 1 night

The room needed repairs. Carpet was very worn with burn places. The ceiling was cracking and peeling. The bed was comfortable. The lobby was nice and breakfast was very good.

8

Susan

20 Sept 2025

·

Stayed 1 night

Overall, our trip was great. There was a lot of traffic noise since our room faced the street. The bed dipped in the middle and should be replaced. The bathroom was outdated and did not have a fan. This hotel is close to lots of Omaha activities, we would probably stay here again.

8

Tara

24 Aug 2025

·

Stayed 1 night

Location is great with a lot of things to walk to. Only complaint was the beds are in great need of replacement!!! Hotel staff said they are being replaced this year. Will return knowing that.

8

Donna

19 Aug 2025

·

Stayed 1 night

The room was very noisy. You could hear all the traffic and racing cars. Walls were super thin you could hear everything. I am diabetic and my insulin nearly froze in refills.

4

Matthew

3 Aug 2025

·

Stayed 1 night

Room was far too noisy to sleep in, sounds like the windows are open, no sound deadening. Could hear every street noise, and difficult to sleep even with white noise machines on. Location of the hotel was great, and staff was nice. Would not stay here again.

6

Joy

22 Jul 2024

·

Stayed 1 night

Excellent service, friendly staff, great location. But NO BLACKOUT CURTAINS in the room! Impossible to sleep well in such a bright room.

6

Trish

15 Jul 2024

·

Stayed 2 nights

Rooms are showing their wear. Bed was rock hard and squeaky. Lots of late night street noise. Desk staff very friendly and helpful.

8

Kathleen

17 Nov 2023

·

Stayed 2 nights

The hotel was very nice and very clean. Easy check in and check out. A little pricey for me and parking in their garage was extra. My only other complaint is the windows are single pane and do not buffer the street noise at all.

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Service

Staff are widely praised as friendly, welcoming, and proactive, often resolving issues and helping during outages or reservation problems; a few service lapses were noted (overcharges, room-type mix-ups, or early housekeeping knocks).

Related guest reviews

10

Courtney

7 Sept 2025

·

Stayed 1 night

After traveling for 12+ hours we arrived to the hotel ready to relax and rest. The hotel was not able to find my reservation from Hotels.com. I was quickly filled with anxiety wondering what would happen and if I’d need to book somewhere else and eat the cost. Despite this issue, the hotel staff Daniel and John went above and beyond to ensure we got a room and did not turn us away! Our bed was very comfortable and the room was well-kemp. Only complaint (which the hotel cannot help), is the street is very busy especially on a Friday night.

10

Mitchell

5 Sept 2025

·

Stayed 1 night

Garrison at the front desk was really helpful

10

Daniel

10 Jul 2025

·

Stayed 2 nights

Great stay with them! Daniel at the front desk was super helpful and made sure we could check in after a late drive to Omaha. Kudos!

2

William

9 Jul 2025

·

Stayed 3 nights

Hilton Garden Inn/old Town market place over charged me and over charged the other room my family stayed in between us both the overcharged us $400+ and we are both pissed. I asked for a receipt when I left on the 6th of July they refused to give me one said Hotels.com would send receipts Hotels.com said the Hotel charged the cards so they would be the ones to give us a receipt and so we were lied to them found out couple days later they overcharged both of us and by not giving receipts purposely overcharged our cards they are fraudulent charges I told my card company and disputed the fraudulent overcharges placed on our cards by Hilton Garden Inn/old market place in Omaha, Nebraska July 3rd departing July 6th room 601 was mine and room 801 my other family. Is this common practice to overcharge your customers we may file a police report on the Hilton hotel if this isn't taken care of.

10

Tresha

10 May 2025

·

Stayed 3 nights

We went for the Berkshire Hathaway convention which was very conveniently located a block or so away. The breakfast at the hotel was delicious & the front desk was friendly & accommodating. We will definitely return!

6

Rod

22 Mar 2025

·

Stayed 1 night

The hotel was conveniently located in walking distance to many things. They did tho over book and we were knocked down a from a king room to a double queen room without any explanation. We had to call and ask about our concern and was told there was nothing they could do due to over booking. Not our fault and all they did was not charge us for the $25 parking fee. Bar closed at 9 pm which was u usual being a weekend. Not sure i would stay again.

10

Patricia

22 Feb 2025

·

Stayed 1 night

You could buy a breakfast package when booking your room. It was a good deal and the breakfasts were made to order and excellent in taste. Staff was overly wonderful. Had trouble with a toilet at 6:30 a.m. and a gentleman from the desk came up with a Plunger within minutes and solved the problem.

10

Jeanne

20 Feb 2025

·

Stayed 1 night

This stay was a delight. The desk staff was terrific, especially Hector who helped us as we waited for a ride. He was cleaning light fixtures, rolling silverware in napkins and doing it with joy. The whole staff was great but he was exceptional.

4

Kristen

27 Oct 2024

·

Stayed 1 night

Check in staff was very friendly and the check in process was quick. The room was worn and there were stains on the bed sheets. The main reason for the negative review is housekeeping repeatedly banging on the door at 9:30am even though we had the do not disturb sign on the door. We asked when check out was and she seemed annoyed and said 11am. Check out was actually at noon.

10

Tom

3 Jul 2023

·

Stayed 1 night

The staff was great. Answered every question with a great attitude. Very helpful.

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AI-generated summary based on recent guest reviews

Location

Prime downtown spot by the Old Market, CHI Health Center, and other venues, easy to walk to restaurants and events. Some guests noted construction detours and city traffic noise.

Related guest reviews

10

Phillip

2 Nov 2025

·

Stayed 1 night

Great hotel close to CHI health center where our concert was.

10

Tracy

15 Sept 2025

·

Stayed 2 nights

Perfect location for enjoying all the old market shops and restaurants. Staff was friendly, room was clean, parking ramp was convenient.

10

Lyndsey

7 Sept 2025

·

Stayed 1 night

Hotel was in the perfect location, easy parking, and within walking distance to several events and restaurants. The staff was amazing and very accommodating. Will definitely book here again!

10

John

9 Aug 2025

·

Stayed 2 nights

The location was amazing - right off the highway, easy to get anywhere we needed to go.

10

Lindsey

3 Aug 2025

·

This property was located around many dining options and great for going to the farmers market. There are many places to go within walking distance, but Werner Park and the zoo were close by. All staff were a pleasure to work with.

10

John

17 Jul 2025

·

Stayed 3 nights

Location was easily walkable to the CWS even though we drove and parked in a garage closer since it was so hot this year during the CWS. Easily walked to many restaurants and bars nearby. There was a great restaurant right across the street from the hotel. Would definitely stay here again for future CWS.

10

Katherine

13 Jul 2025

·

Stayed 1 night

Perfect location to see concert!

10

Marion

12 Jun 2025

·

Stayed 1 night

Good location

8

Julie

6 Apr 2025

·

Stayed 2 nights

Perfect location for shows at the Steelhouse and Nosh right across the street. Short walk to Gene Leahy Mall and old market.

10

Kale

5 Jul 2024

·

Stayed 1 night

Great location in the heart of downtown.

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Dining

Breakfast and restaurant service receive frequent compliments for quality and friendly staff, but breakfast typically isn’t included in the room rate. Some guests wished for more on-site options or later bar hours.

Related guest reviews

10

Ashley

14 Oct 2025

·

Stayed 3 nights

Great places to stay! The breakfast was very scrumptious!!

10

Rick

22 Aug 2025

·

Stayed 1 night

Excellent stay & dinner at restaurant too !

8

Tammy

8 Jul 2025

·

Stayed 1 night

It would have been nice to have a dinner option in the hotel except the expensive Spencer’s.

10

Mike

23 Jun 2025

·

Stayed 3 nights

The staff was great. Facilities were great. Comfy bed. Good food.

10

Kristina

5 Jun 2025

·

Stayed 1 night

Amazing breakfast staff

8

Kalyn

27 Apr 2025

·

Stayed 1 night

Clean and comfortable hotel close to the CHI center. Friendly helpful staff and good breakfast. Refrigerator in the room did not work. The parking rate was higher than expected. Would stay again.

10

Kimberly

14 Nov 2024

·

Stayed 1 night

This is a clean, modern, comfortable hotel. The room was very spacious, clean, and modern but the bed itself was not very comfortable. The staff were extremely pleasant and the breakfast was insanely good!!

10

Judith

8 Mar 2024

·

Stayed 1 night

Didn't like the extra charges for parking & breakfast.

10

Michael

28 Oct 2023

·

Stayed 1 night

Breakfast was like ordering in a nice restaurant, location was amazing and parking was easy for downtown!

10

Lisa

16 Apr 2023

·

Stayed 1 night

Close to the event we were attending at CHI event center and nice clean accommodations! Would be nice to have a complimentary breakfast option however. So we went elsewhere for breakfast.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $100	2 $135	3	4 $171	5 $107	6 $117	7 $117
8 $108	9 $171	10 $135	11 $200	12 $117	13 $117	14 $117
15 $98	16 $107	17 $115	18 $165	19 $706	20 $129	21 $114
22 $88	23 $98	24 $98	25 $98	26 $88	27 $94	28 $91
29 $97	30 $106

Su	Mo	Tu	We	Th	Fr	Sa
		1 $116	2 $116	3 $107	4 $108	5 $108
6 $97	7 $108	8 $107	9 $107	10 $104	11 $106	12 $107
13 $96	14 $107	15 $107	16 $107	17 $104	18 $98	19 $102
20 $97	21 $107	22 $107	23 $107	24 $94	25 $97	26 $94
27 $97	28 $107	29 $106	30 $116	31 $126

Hilton Garden Inn Omaha Downtown/Old Market Area

Prices for Hilton Garden Inn Omaha Downtown/Old Market Area

Monthly average prices

About this property

Location

Room options

One King Bed

Suite, Accessible

Room, 2 Queen Beds

Room, 1 King Bed, Accessible

One King Bed, Accessible

Room, 1 King Bed (Peloton Bike)

One Bedroom Suite, One King Bed

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible

Guest reviews of Hilton Garden Inn Omaha Downtown/Old Market Area

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Omaha Downtown/Old Market Area

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