Name: Sheraton Eatontown Hotel
Address: 6 Industrial Way East, Eatontown, New Jersey, United States of America, Eatontown, New Jersey, US
Price range: US$172–US$433 per night
Rating: 8.35

What guests think

At Sheraton Eatontown Hotel, guests often praise clean, comfortable rooms, friendly staff, and convenient access to beaches and main roads, while recurring drawbacks include intermittent noise from weddings or thin walls, occasional maintenance issues, and inconsistent service during busy periods.

Many appreciate the indoor and outdoor pools and refreshed spaces, though the pool area is sometimes closed or in need of cleaning, and there was an isolated gym cleanliness concern. Breakfast routinely earns compliments, while the restaurant and bar can be understaffed with a limited menu and lobby coffee not always available. Expect a comfortable, convenient stay with occasional hiccups, especially when the hotel is busy.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the indoor/outdoor pools and modern spaces, but report occasional pool closures and cleanliness issues, plus one complaint about minor cuts. Gym upkeep and elevator reliability also drew isolated complaints.

Related guest reviews

10

Joseph

6 Jul 2024

·

Stayed 2 nights

The Sheraton is a beautiful hotel. Very convenient to all beaches and boardwalk. Breakfast is very good. Rooms comfortable clean and spacious. Will definitely stay here again. Pool does need major cleaning, power washing is recommended. Other then that, fantastic place to stay.

8

Lenny

21 Aug 2024

·

Stayed 1 night

I love the indoor and outdoor pool. The check-in process was very smooth. The staff made me feel right at home. I will definitely come back.

4

Marcy

7 Aug 2025

·

Stayed 3 nights

My coffee pot in room burnt, elevators broken, coffee by front desk empty

8

Ellen

30 Jun 2023

·

Stayed 1 night

Nice place but the pool needs cleaning

10

BERNARD

2 May 2025

·

Stayed 1 night

loved the hotel and pool was a + my daughter love it

8

Kate

15 Sept 2023

·

Stayed 1 night

This hotel was fine for my one night stay. It was clean and service was friendly and helpful. I was disappointed that the pool was closed for maintenance so if that's a reason you're chossing this hotel it was a good reminder to call and check on those amenities in advance. The water pressure in the shower was ridiculously low, and I was on the first floor. So overall? fine. but all water related things, poor.

8

Simon

11 May 2025

·

Stayed 1 night

We needed a convenient place to stay that had an indoor pool for kids. The hotel was nice, staff friendly and room size ok. Kids got some cuts on their feet from the pool, when we told the front desk all they said was oh we will into it. No real concern or compassion shown. Not that we made a big deal of it. Aside from that it worked out well for us.

10

Scott

29 May 2024

·

Stayed 3 nights

Near the bench press in the gym there were lots of ants. I usually leave my drink and keys near where I workout and this annoyed me. Otherwise hotel was good.

4

Daniel

21 Apr 2024

·

Stayed 1 night

The property itself is very nice. Our complaint is the paper-thin walls. Unfortunately, we were placed next to a room with a couple who were both drunk and decided midnight was the best time to have an argument and break up. We had to contact security 3 times to try and get them to quiet down. Although the hotel obviously can't control the actions of other guests, it was concerning how clearly we could hear every word being spoken in the adjacent room, and that it took security 3 different attempts to get them to quiet down over 2 hours before we could finally attempt to sleep. Otherwise, the remaining parts of the hotel were what you would expect. The only other disappointment was the pool area which was pretty dreary and the pool clearly hadn't been cleaned in a while.

10

MaryAnn

8 May 2025

·

Stayed 1 night

The hotel ascetically inside is beautiful . The pool was nice and clean. The room was clean and the bed was extremely comfortable. I would definitely stay there again.

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Cleanliness

Reviews frequently describe the property and rooms as very clean and well kept. A few guests noted housekeeping misses and maintenance-related concerns such as clogged fixtures, a musty carpet, a mini-fridge odor, and one bathroom hygiene issue.

Related guest reviews

2

Adrian Ocampo

4 Jun 2024

·

Stayed 1 night

I had to do my own housekeeping

4

Tom

7 Aug 2025

·

Stayed 1 night

They keep a mini fringe in a cabinet and it had a foul moldy odor, elevators were not working had to take the stairs 5 flights multiple times. Overall way to pricey for what was worse than holiday inn express with some makeup on it and called it a fancier name.

10

Karen

30 Nov 2024

·

Stayed 2 nights

Very clean with a friendly staff

8

Liliana

25 Aug 2025

·

Stayed 3 nights

Everything was well kept ! Rooms are nice and clean.

6

Cheryl

19 Jan 2025

·

Stayed 1 night

Staff was friendly & the beds were comfortable. However, tub & sink were clogged upon arrival. The walls are thin. I woke up after 11:00pm to people arguing.

6

Janice

9 Aug 2024

·

Stayed 4 nights

When I arrived for check-in they did not know that I booked two rooms and had to find the other room. When we went into one of the rooms, the air-conditioner did not work and needed filter to be replaced in order to work properly. The maids don\'t "clean" your room. They pretty much do what they want and call it a service. They might make your bed up and they definately do not vacuum. I\'m going to explore other options with different chains. Im not sold on Sheraton.

6

Yisroel

23 Jun 2025

·

Stayed 1 night

Very nice hotel overall, everything was nice and went smoothly. 2 things I think they can improve is there was a dried puddle of urine in front of the toilet when I got to my room and I was required to give a $200 deposit when I came that wasn’t returned to my account for 2 weeks

8

Antonio

22 Aug 2025

·

Stayed 1 night

Everything went well. My one suggestion would be to just get ready rid of the room carpeting. It was just a bit musty most likely due to being close to the shore in a humid area. Everything was very clean and service was fantastic otherwise

10

Richard

14 Jan 2025

·

Stayed 1 night

Very clean & beautiful hotel. A pleasure to stay there.

8

Mary

21 Aug 2025

·

Stayed 5 nights

Clean, friendly staff.

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Rooms

Rooms are comfortable, spacious, and updated, with many praising the beds. Downsides include noisy or unreliable air conditioning, thin walls and wedding noise, low water pressure, sporadic Wi-Fi problems, and occasional mismatches in reserved bed type.

Related guest reviews

10

Stephania

6 Jul 2024

·

Stayed 3 nights

would stay again ! very comfortable beds - water pressure is not that strong is the only negative

4

Jonathan

4 Aug 2024

·

Stayed 2 nights

Wedding parties able to run the hallways until 4AM kept my family up on both days of our stay. Asked for towels and it took over four hours to get them. Asked about why the air conditioning was not working in the room and was told nothing could be done. This hotel gave us a terrible experience and I will be requesting some sort of compensation which is something I’ve never done in my life.

10

Denise

15 Jun 2025

·

Stayed 3 nights

The hotel had everything we needed. Everything was comfortable and wonderful. The staff in the restaurant/bar were so funny and friendly. The woman who checked us in was the best! My only concern was the naive if the cooling system. At the A/C would come in it was soooooooo noisy.

6

Cheryl

19 Jan 2025

·

Stayed 1 night

Staff was friendly & the beds were comfortable. However, tub & sink were clogged upon arrival. The walls are thin. I woke up after 11:00pm to people arguing.

2

Troy

12 Dec 2023

·

Stayed 2 nights

I stayed for 2 nights and both nights my bathroom sink did not drain, after they said it was fixed. The phone lines were down all day and the WiFi was bad too. I expected a lot better from the Sheraton.

10

Beth

29 May 2023

·

Stayed 1 night

Spacious and clean room. Enjoyable breakfast. Very convenient location. 10 minutes to the shore!

10

Stephania

5 Jul 2024

·

Stayed 2 nights

we booked six different rooms at this property. All were wonderful. There is one issue with the property and that is the fact that the air conditions shut off at night and you have to move your body around to turn it back on which can interrupt sleep !

8

Elaine

17 Apr 2023

·

Stayed 2 nights

Clean hotel, modern amenities, friendly staff. I would have given 5-stars but I was a little disappointed that I booked a KiNG room and ended up with two Queen room. They shouldn’t be booking rooms they don’t have in the inventory. Otherwise, all went well.

4

Daniel

21 Apr 2024

·

Stayed 1 night

The property itself is very nice. Our complaint is the paper-thin walls. Unfortunately, we were placed next to a room with a couple who were both drunk and decided midnight was the best time to have an argument and break up. We had to contact security 3 times to try and get them to quiet down. Although the hotel obviously can't control the actions of other guests, it was concerning how clearly we could hear every word being spoken in the adjacent room, and that it took security 3 different attempts to get them to quiet down over 2 hours before we could finally attempt to sleep. Otherwise, the remaining parts of the hotel were what you would expect. The only other disappointment was the pool area which was pretty dreary and the pool clearly hadn't been cleaned in a while.

10

Rhiannon

12 Mar 2023

·

Stayed 1 night

Beautiful property and so clean. Couldn’t get over how beautifully decorated the room was. And the bed?! Best bed I’ve ever slept in, sunk into it like a cloud and the bedding was so soft. Only improvement I would’ve wanted was hotter shower water but I do personally like mine very hot. 9.5/10

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Service

Staff are often friendly and helpful, with quick problem resolution and accommodating check-ins noted. However, service can be inconsistent when busy, with long lines, limited front-desk engagement, housekeeping inconsistencies, and delays or confusion around requests and deposits.

Related guest reviews

2

Yitzchak

3 Feb 2025

·

Stayed 1 night

It seems like they were understaffed unqualified and unprofessional the lines to check in were long. They weren’t able to accommodate joining rooms and things of the sort.

2

Paul

14 Jun 2023

·

Stayed 1 night

I booked a king room and got 2 queens. Ignored it and said whatever this is fine it’s just me staying. Then noticed a 243$ charge on my card a day later. Call Sheraton of Eaton town and they tell me it was the incidental charge and it was already refunded on there side to call my bank to get it released. Waited a week because I know how slow banks are with these. Call my bank and they tell me the refund was never executed on the hotels side. Call Sheraton customer service and explain everything to them and also mention the fact I booked a king and not 2 queens they tell me it’s whatever is available that day. I booked it a over a week before so what’s the point of booking a specific room then? Anyways after being on hold for 15 minutes and him contacting the hotel he tell me the same thing that they processed they refund and the managers going to look into it. The customer service here is terrible.

10

Stacey

25 Jun 2025

·

Stayed 1 night

Air was broken in the room. Immediately put us into another room. Good service!

4

Dane

19 May 2025

·

Stayed 2 nights

We had a fire alarm and evacuation of the building at 1230am. Had no coffee for guests, and you were 50/50 able to get service at front desk when they weren’t embedded on their phone screens. They were kind when you finally spoke with them but it seemed as if they rather avoid the guests.

10

ramon

28 Jun 2025

·

Stayed 1 night

Excellent property. Great condition and well maintained. The staff were extremely friendly and helpful. Our family and I loved our stay

10

Natasha

19 May 2024

·

Stayed 2 nights

Overall my stay was great! It is a beautiful hotel. It was clean and updated. My room was clean and the bed was comfortable. I enjoyed the amenities like the indoor pool and the gym. The staff was pleasant and attentive. I needed a microwave to heat up my dinner from the night before and they brought one to my room immediately. My only issue was the air, it was a bit loud. I had to choose between being hot and having quiet. I chose being hot and turned the air off. Other than that, it was a good stay. Thank you!

6

Yisroel

23 Jun 2025

·

Stayed 1 night

Very nice hotel overall, everything was nice and went smoothly. 2 things I think they can improve is there was a dried puddle of urine in front of the toilet when I got to my room and I was required to give a $200 deposit when I came that wasn’t returned to my account for 2 weeks

10

fran

9 Jul 2025

·

Stayed 1 night

Check in with Sarah was quick and easy. Room was ready prior to check in time. Clean reception area-light refreshments offered. Had room on 6th floor with Club lounge access. Room was spotless and well appointed. Came with waters, toiletries and ample towels…2 plush robes also. Lounge was immaculate and had fresh fruit and cold and hot beverages available. We had dinner at Urbane…small boutique menu …service was excellent. Beds super comfortable and air conditioning excellent. Breakfast at 6:30 -eggs, bacon, toast, oatmeal, yougurt, assorted juices and coffee/tea. Overall a definite stay.

10

Dara

6 Feb 2025

·

Stayed 1 night

Love this hotel it is so clean and so spacious, the staff at the hotel are incredible I have stayed many times and Don, always goes above and beyond. He is such an asset to the hotel and guests as well as his fellow colleagues show so much gratitude and respect for his consistency and devotion to his job. He is fabulous, I will pay extra to stay at this Sheraton verses other hotels in the area just because Don is so inviting and helpful.

10

Laurie

8 Mar 2024

·

Stayed 1 night

Had a problem with tv on check in and was resolved in 5 minutes! Friendly staff. Good breakfast.

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Location

Location is convenient for reaching Long Branch, area beaches and boardwalks, and main roads, while the immediate area is generally quiet. Many found it practical for short stays and local events.

Related guest reviews

10

Joseph

6 Jul 2024

·

Stayed 2 nights

The Sheraton is a beautiful hotel. Very convenient to all beaches and boardwalk. Breakfast is very good. Rooms comfortable clean and spacious. Will definitely stay here again. Pool does need major cleaning, power washing is recommended. Other then that, fantastic place to stay.

10

David

19 Jul 2023

·

Stayed 1 night

Big rooms, friendly staff very quiet and convenient

10

Joseph

5 Jul 2024

·

Stayed 1 night

Very nice hotel and staff. Quiet area and easy access to Long Branch and boardwalk.

10

Beth

29 May 2023

·

Stayed 1 night

Spacious and clean room. Enjoyable breakfast. Very convenient location. 10 minutes to the shore!

10

Philip

4 Sept 2023

·

Stayed 2 nights

ff, super friendly and helpful especially Gary in front desk ! Comfy bed, clean good breakfast and lunch convenient location , thank you !

10

Ekateria

17 Aug 2023

·

Stayed 1 night

The hotel conveniently located with easy driving from main roads. There is large parking area. Beautiful and modern design Very polite hotel staff and a lot of accomodations to make a stay comfortable.

10

Etella

21 Jun 2023

·

Stayed 1 night

Great place with a nice indoor/outdoor pool. Close to all attractions. Would stay here again

10

geriann

14 Apr 2023

·

Stayed 1 night

Clean, comfortable and convenient location! We were staying for one night before a medical procedure which was a mere 5 minutes away. Rooms were good size, nice bedding! We asked for late check out so my daughter could have a place to work while I was at surgery center, gave us until 1 pm. Very generous. Good restaurant minutes away, Illiono’s. Overall, excellent stay for price point!

10

Gregory Basil

8 Sept 2023

·

Stayed 1 night

Clean, safe, quiet, and convenient. Restaurant was okay, but did not have a very extensive menu.

8

Sandra

29 Jul 2025

·

Stayed 1 night

Good location

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AI-generated summary based on recent guest reviews

Dining

Breakfast is regularly praised. The on-site restaurant/bar can feel understaffed with a limited menu, and lobby coffee availability was unreliable.

Related guest reviews

10

Joseph

6 Jul 2024

·

Stayed 2 nights

The Sheraton is a beautiful hotel. Very convenient to all beaches and boardwalk. Breakfast is very good. Rooms comfortable clean and spacious. Will definitely stay here again. Pool does need major cleaning, power washing is recommended. Other then that, fantastic place to stay.

4

Marcy

7 Aug 2025

·

Stayed 3 nights

My coffee pot in room burnt, elevators broken, coffee by front desk empty

8

Lori

27 Feb 2023

·

Stayed 1 night

The staff in the morning on Sunday were not very pleasant. They were on their phones when I was trying to have a conversation with them. It's just rude when you are speaking to someone.

6

Catherine

14 Oct 2024

·

Stayed 2 nights

The hotel is beautiful and clean. The front desk personnel were unfriendly. There was no coffee on the go like most hotels in the lobby. We didn’t have time to make in the room and the restaurant was not open yet.

8

Brian

19 Feb 2023

·

Stayed 1 night

Very clean and quiet stay. Room was nicely updated. Beds so comfortable. Service at the Bar/Restaurant was understaffed. One person on a Friday to serve 30 plus people both bar and tables is just not enough.

10

Philip

4 Sept 2023

·

Stayed 2 nights

ff, super friendly and helpful especially Gary in front desk ! Comfy bed, clean good breakfast and lunch convenient location , thank you !

10

fran

9 Jul 2025

·

Stayed 1 night

Check in with Sarah was quick and easy. Room was ready prior to check in time. Clean reception area-light refreshments offered. Had room on 6th floor with Club lounge access. Room was spotless and well appointed. Came with waters, toiletries and ample towels…2 plush robes also. Lounge was immaculate and had fresh fruit and cold and hot beverages available. We had dinner at Urbane…small boutique menu …service was excellent. Beds super comfortable and air conditioning excellent. Breakfast at 6:30 -eggs, bacon, toast, oatmeal, yougurt, assorted juices and coffee/tea. Overall a definite stay.

10

geriann

14 Apr 2023

·

Stayed 1 night

Clean, comfortable and convenient location! We were staying for one night before a medical procedure which was a mere 5 minutes away. Rooms were good size, nice bedding! We asked for late check out so my daughter could have a place to work while I was at surgery center, gave us until 1 pm. Very generous. Good restaurant minutes away, Illiono’s. Overall, excellent stay for price point!

10

Gregory Basil

8 Sept 2023

·

Stayed 1 night

Clean, safe, quiet, and convenient. Restaurant was okay, but did not have a very extensive menu.

10

Laurie

8 Mar 2024

·

Stayed 1 night

Had a problem with tv on check in and was resolved in 5 minutes! Friendly staff. Good breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$173
February	US$174
March	US$170
April	US$188
May	US$261
June	US$315
July	US$327
August	US$312
September	US$277
October	US$219
November	US$202
December	US$192

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $249	17 $247	18 $408	19
20 $260	21 $229	22 $249	23 $263	24 $221	25 $419	26 $369
27 $261	28 $194	29 $281	30 $261

Su	Mo	Tu	We	Th	Fr	Sa
				1 $220	2 $420	3 $433
4 $261	5 $191	6 $293	7 $243	8 $250	9 $404	10
11 $253	12 $191	13 $240	14 $240	15 $223	16 $389	17 $412
18 $233	19 $191	20 $246	21 $225	22 $221	23 $322	24 $396
25 $236	26 $172	27 $222	28 $233	29 $199	30 $334	31

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Deluxe Room, 1 King Bed

Room, 1 King Bed

Deluxe Room, 2 Queen Beds

Room, 1 King Bed (Hearing Accessible)

Deluxe Room, 1 King Bed (Hearing Accessible)

Club Room, 1 King Bed

Club Room, 2 Queen Beds

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Sheraton Eatontown Hotel

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Prices for upcoming dates