Name: Hyatt Regency New Brunswick
Address: 2 Albany Street, New Brunswick City Center, New Brunswick, New Jersey, United States of America, New Brunswick, Middlesex County, US
Price range: US$130–US$978 per night
Rating: 8.33

What guests think

At Hyatt Regency New Brunswick, travelers highlight clean, spacious, often renovated rooms, a central location near Rutgers and the train, and friendly, accommodating staff, alongside a solid gym, pool and hot tub that many appreciate.

Some report surprise fees and paid parking that feels expensive. Renovations and maintenance issues appear at times, with occasional problems like hot or noisy rooms, pool cleanliness, and slow or inconsistent dining service. Overall, expect a convenient, comfortable stay with modern touches, but check current renovation status and costs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Gym, pool and hot tub get frequent praise, and there is an on-site bar and valet. Some report dirty or cold pool water, an occasional hot tub outage, limited changing areas, and paid parking that feels pricey.

Related guest reviews

10

ATIYA

15 Jun 2025

·

Stayed 1 night

Beautiful hotel pool and jacuzzi was clean! Valet was great costing $35 but self parking was $30 so I went with valet. Plenty of food in the area! Comedy show The Stress Factor was up the street. A nice Irish pub across the street!!! You will not be disappointed with your stay! I highly recommend this place

10

Ayanna

11 Mar 2025

·

Stayed 1 night

Loved our overnight stay! Restaurant, gym & pool were great!

10

Sharon

22 Oct 2025

·

Stayed 3 nights

The room was very clean and comfortable, the food was excellent and the staff was very friendly. The fitness center and pool area was also very clean.

10

Suresh

8 Sept 2025

·

Stayed 2 nights

A great hotel - although parking is a little pricey. The restaurant that serves breakfast is quite slow to seat you and bring out the food - so avoid it if you are in a hurry.

10

Loc

10 Sept 2025

·

Stayed 1 night

Good experiences throughout. I was expecting parking to be included as the place was empty.

2

Ahmed

15 Feb 2025

·

Stayed 1 night

Advertised as a Hotel with a Hot Tub, however their hot tub is not operational. This should be disclosed ahead of booking. Very inconvenient. Crowded.

10

Steven

30 Nov 2025

·

Stayed 2 nights

Great, spacious, renovated, clean room. Awesome fitness center.

6

Maysura

18 Jul 2023

·

Stayed 1 night

Swimming pool water was extremely cold. No changing area after swimming. Very poor on providing towels and accessories. No breakfast service. Parking not free. Restaurant food quality is excellent.

10

Anna

23 Jun 2025

·

Stayed 3 nights

So clean! Facilities, lounge, gym, pool, hot tub, rooms. Immaculately clean, it was so nice. The housekeeping staff were the sweetest and just did a fantastic job with the room every day. Also very pretty up in the conference area. Will definitely be back! the only thing i’d say is to give complimentary water bottles in the rooms? Just seems like good hospitality, rather than charging $3 per bottle. We go to restaurants and get free water, just seems like a water bottle wouldn’t hurt for the guests. Thank ya!

10

Rebecka

10 Nov 2025

·

Stayed 1 night

Nice staff, spacouis and clean rooms. The pools did not look clean so I never went for a swim unfourtnatley. and ther where no place to change to swimming clothes by the pool. perfect location with plenty of resturants near by. The staff was veru friendly and helpfull. when We extended our stay for more days we could stay in the same room.

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Cleanliness

Many guests find rooms and common areas very clean, with housekeeping often commended. Others noted musty corridors or balconies and occasional issues like dirty pool areas or lingering odors.

Related guest reviews

10

Wil

24 Aug 2025

·

Stayed 5 nights

Excellent location for what I needed. The hotel and the room were nice and clean. Staff was very friendly and helpful. Restaurant in the hotel had great food

6

Carolina

16 Aug 2025

·

Stayed 1 night

The staff was incredible especially Gary. But the room was hot and not clean. The hotel in certain areas had a urine smell. Not impressed at all.

10

Emily

27 Jul 2025

·

Stayed 2 nights

The property was beautiful and everything was so clean! Very welcoming the staff was from check in to checkout. Everything was easy to navigate.

10

Sharon

22 Oct 2025

·

Stayed 3 nights

The room was very clean and comfortable, the food was excellent and the staff was very friendly. The fitness center and pool area was also very clean.

10

Quinverllee

27 May 2025

·

Stayed 1 night

I stayed at this hotel on Sunday. The hotel is very nice, clean, and the rooms are large. I recommend purchasing parking and breakfast for $30, because it's more expensive at the hotel. The breakfast was very good, Check-in was super fast, and the room was ready at 3 p.m. Things I didn't like: the pool was dirty, the room balcony was dirty, the air conditioning was the biggest problem, at night around 11 pm I called reception to have it fixed, my god what bad customer service, I was left waiting until 1 am, waiting for the girl who was at reception early morning on Sunday the 25th to send me a technician, I called twice and she never sent one both times, the room was super hot, we slept very hot and super uncomfortable. They have very bad customer service, you call them and they cut you off and you have to call back, and in the end they leave you waiting.

10

Safa

14 Aug 2023

·

Stayed 3 nights

Carpet in room could be clean or replaced went entering room there is a musty smell but overall everything was great.

6

Kaytlin

14 Jul 2024

·

Stayed 1 night

The room itself was really nice and felt clean enough. However, the halls were gloomy, narrow, and musty. The lobby was really loud and noisy. Not sensory friendly. The elevators were often filled and we had to wait for another one. After booking online and checking in, I was told there was a $50 service hold that I had to put on a credit card. This was unexpected. There was also scrutiny over using Apple Pay, and apparently the manager needed to clear the debit card. There is also a $29 night parking fee that I was aware of before we checked in but after I already booked the night. I would not have choosen this hotel if I knew about the parking fee. In addition, the parking garage smelled strongly of alcohol. There is a lack of price transparency at this hotel. I don't recommend to individuals or families traveling on a budget. I also don't recommend to individuals with sensory issues.

10

Anna

23 Jun 2025

·

Stayed 3 nights

So clean! Facilities, lounge, gym, pool, hot tub, rooms. Immaculately clean, it was so nice. The housekeeping staff were the sweetest and just did a fantastic job with the room every day. Also very pretty up in the conference area. Will definitely be back! the only thing i’d say is to give complimentary water bottles in the rooms? Just seems like good hospitality, rather than charging $3 per bottle. We go to restaurants and get free water, just seems like a water bottle wouldn’t hurt for the guests. Thank ya!

10

Holly

3 Aug 2025

·

Stayed 1 night

Clean and comfy! Walking distance to downtown!

6

Melissa

6 Aug 2025

·

Stayed 1 night

Upon arrival to the hotel, there is construction in the front of the building so I entered via parking garage. There was trash on the floors, overfilled trash barrels, and it appeared that no one had vacuumed in a long time. There was a loud wedding going on that I could here all the way down the corridor of my room. As I checked into my room, there were dirty dishes along the corridor that room service had not picked up. The same dishes were still there in the morning when I was leaving! The biggest disappointment was that my daughter and I couldn't use the pool because when we went there to swim, the water was being tested and appeared dirty and we left. The staff was nice and helpful, however, the facilities were disappointing. I chose the Hyatt for the reputation and ability to swim. Both were a disappointment and I will choose elsewhere to stay when I am in town next. In addition, paying $30 to park is a bit much when I can park for free at other motels.

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Rooms

Rooms are generally spacious, modern and comfortable, with some renovated features and quiet air-conditioning noted. Recurrent issues include HVAC that leaves rooms too warm, occasional noise from events or the highway, and limited in-room amenities such as no fridge or microwave.

Related guest reviews

6

Jerica

20 Jul 2025

·

Stayed 1 night

The room was great but it was so hot. Put the AC down to 65 and it was still hot in the room. Woke up sweating several times.

8

Stacey

13 May 2025

·

Stayed 2 nights

Great amenities, pool and hot tub were awesome and huge gym. Room with balcony was beautiful and bathroom was clean and updated! The only small issue was the air in our room was not working. They sent the nicest maintenance man Mike up to take care of it. They were unable to fix it so they moved us to a different room no charge of course, and also comped us for the inconvenience. I would recommend the Hyatt in New Brunswick to everyone!

8

Caroline

20 Aug 2025

·

Stayed 1 night

The Hyatt Regency was perfectly located for our needs as we had to go to Rutgers University. Room was large enough and beds comfortable. Hotel is in walking distance of many restaurants.

6

Christina

31 Dec 2023

·

Stayed 1 night

The lobby was lovely and I liked how close the hotel was to lots of restaurants. The biggest issue was that our room was incredibly hot so we didn’t sleep well. We tried opening the balcony door to let in some air but the highway noise was very loud.

10

Quinverllee

27 May 2025

·

Stayed 1 night

I stayed at this hotel on Sunday. The hotel is very nice, clean, and the rooms are large. I recommend purchasing parking and breakfast for $30, because it's more expensive at the hotel. The breakfast was very good, Check-in was super fast, and the room was ready at 3 p.m. Things I didn't like: the pool was dirty, the room balcony was dirty, the air conditioning was the biggest problem, at night around 11 pm I called reception to have it fixed, my god what bad customer service, I was left waiting until 1 am, waiting for the girl who was at reception early morning on Sunday the 25th to send me a technician, I called twice and she never sent one both times, the room was super hot, we slept very hot and super uncomfortable. They have very bad customer service, you call them and they cut you off and you have to call back, and in the end they leave you waiting.

4

Amy

11 Dec 2022

·

Stayed 1 night

The walls are so thin that I was woken up by the alarm clock in the next room at 5 am on a Saturday morning. It went off for about 10 minutes and then again several times as the person must have hit snooze.

10

Steven

30 Nov 2025

·

Stayed 2 nights

Great, spacious, renovated, clean room. Awesome fitness center.

8

Jason

14 May 2025

·

Stayed 2 nights

Very quiet rooms for a big space. Parking should be included for the amount paid for the room.

10

Adrianne

5 Jul 2025

·

Stayed 1 night

I really appreciated the renovations on this property. The amenities in the room were well thought out. The lighted headboard for late night working. The night lights built into the bed to prevent turning on the bright lights. Quite air-conditioning unit. The King room was spacious and noted that room had sound reduction ascetics. ( 4th of July fireworks didn't keep us up all nite)

8

Kazuko

25 Jun 2025

·

Stayed 3 nights

Spacious room, large bottle liquids, plenty of charger plugs, fairly close to New Brunswick station and downtown. No fan in the bathroom is unfortunate.

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Service

Staff are widely described as friendly, accommodating and helpful, with several standout team members. A minority cite slow check-in, unreturned calls or room-service errors, and occasional inflexibility or overbooking.

Related guest reviews

6

Wenjinn

12 Sept 2023

·

Stayed 1 night

Check in was slow. Only one guest before us, but it took a long time.

10

Quinverllee

27 May 2025

·

Stayed 1 night

I stayed at this hotel on Sunday. The hotel is very nice, clean, and the rooms are large. I recommend purchasing parking and breakfast for $30, because it's more expensive at the hotel. The breakfast was very good, Check-in was super fast, and the room was ready at 3 p.m. Things I didn't like: the pool was dirty, the room balcony was dirty, the air conditioning was the biggest problem, at night around 11 pm I called reception to have it fixed, my god what bad customer service, I was left waiting until 1 am, waiting for the girl who was at reception early morning on Sunday the 25th to send me a technician, I called twice and she never sent one both times, the room was super hot, we slept very hot and super uncomfortable. They have very bad customer service, you call them and they cut you off and you have to call back, and in the end they leave you waiting.

10

Rene

16 Aug 2025

·

Stayed 2 nights

I needed a hotel room in New Brunswick because my husband had open heart at RWJ and I needed a place for 10 days where I could just eat and shower. The bed was so comfortable but I was often in tears and Ruby at the front desk was just incredible. She helped me with parking and even left me a little fruit tray in my room with the sweetest note. I was heartbroken and exhausted every day and the Hyatt kept me going when I was running on fumes. Hyatt was human at a time when I needed a small comfort away from home. I will never forget their kindness and I will never forget Ruby. My heart will always be with Hyatt....<3

10

Robert

30 Jun 2024

·

Stayed 2 nights

The care and efficiency of the staff was OUTSTANDING. We really felt taken care of — from the front desk to the dining room to the housekeeping staff to the bell staff — we appreciated everyone's attitude, helpfulness, and personal warmth. We recommend the New Brunswick Hyatt to everybody and look forward to returning. It's actually a home away from home for us.

10

Andrew

27 Jun 2024

·

Stayed 1 night

Service from the front desk staff was impeccable… haloed to make the stay more enjoyable. I’ll definitely be visiting again

10

Kafilat

29 Mar 2025

·

Stayed 1 night

Staff was helpful with all my questions. They upgraded my room after a slight inconvenience, which I appreciated

10

Zoria

22 Aug 2025

·

Stayed 1 night

Perfect stay for the occasion. The staff were very friendly and helpful. THANK YOU!!!!

10

Sonia

15 Aug 2025

·

Stayed 2 nights

Terry was so amazing and helpful! Thought she was the manager.

4

Kyle

5 Jun 2023

·

Tried to call for room service multiple times (4 times). My call was never answered! I proceeded to call the front desk and was abruptly hung up on. I called right after and of course no one answered. So I went to the front desk all for the employee to be confused and not offer any resolution. This short experience is very inconveniencing and quite frankly disrespectful.

6

Panos

14 Jul 2025

·

Stayed 3 nights

Staff not flexible.

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Location

Central, walkable location near Rutgers, restaurants and the train station. Convenient base for visiting campus or exploring the area.

Related guest reviews

10

Wise

9 Jun 2025

·

Stayed 1 night

Beautiful facility, convenient location (to NJ transit), very clean, and delicious food in the hotel.

8

Caroline

20 Aug 2025

·

Stayed 1 night

The Hyatt Regency was perfectly located for our needs as we had to go to Rutgers University. Room was large enough and beds comfortable. Hotel is in walking distance of many restaurants.

10

DIVYA JAIKUMAR

4 Oct 2024

·

Stayed 2 nights

Had stayed at Hyatt Regency while visiting my daughter studying at Rutgers. The hotel is at a prominent location and closer to Rutgers campus and restaurants.

10

Harvey

17 Nov 2024

·

Stayed 1 night

First out of town visit. Convenient location downtown New Brunswick

10

david

5 Jun 2025

·

Stayed 3 nights

We chose the Hyatt because it is 2 blocks from a train station. Perfect base for us to explore both Philadelphia and NYC.

10

Alan

23 Jun 2024

·

Stayed 2 nights

Nice hotel, good location, and easy to walk to restaurants, Rutgers University, and the Amtrak station.

10

Deniz

18 Aug 2024

·

Stayed 3 nights

Perfect if visiting Rutgers.

10

candice

28 Oct 2024

·

Stayed 4 nights

Great location

10

Holly

3 Aug 2025

·

Stayed 1 night

Clean and comfy! Walking distance to downtown!

8

Jeannette

20 Jan 2023

·

Stayed 2 nights

Clean hotel, nicely appointed and close to everything

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Dining

On-site restaurant often gets good feedback and some guests enjoyed breakfast, drinks and generous room-service portions. Others mention slow seating or service, limited hours or options, and inconsistent breakfast quality.

Related guest reviews

10

Wil

24 Aug 2025

·

Stayed 5 nights

Excellent location for what I needed. The hotel and the room were nice and clean. Staff was very friendly and helpful. Restaurant in the hotel had great food

10

Rick

21 Jun 2024

·

Stayed 1 night

Staff was lovely. Breakfast was good but they needed more servers.

10

Suresh

8 Sept 2025

·

Stayed 2 nights

A great hotel - although parking is a little pricey. The restaurant that serves breakfast is quite slow to seat you and bring out the food - so avoid it if you are in a hurry.

6

Katherine

18 Apr 2023

·

Stayed 1 night

Just ok. Only hotel in this neighborhood by Rutgers. Older property. Good location. Restaurant closed for dinner. Breakfast buffet had run out and was only staffed by one person.

10

Brittany

18 Jul 2025

·

Stayed 2 nights

The property was very clean and up to date. I was totally shocked about how great the food taste at the restaurant located at the hotel. Lastly, Ms. Rosalinda (waitress for breakfast) was very sweet and comforting.

8

Danielle Nichole

1 Aug 2025

·

Stayed 1 night

Clean and quiet. Breakfast food could have been better

6

Bonnie

19 Sept 2023

·

Stayed 2 nights

It is centrally located and parking is easy however the breakfast buffet which is NOT included in your stay was bad. Food was cold and tasteless. We also tried room service for dinner. Told it would be 45 minutes but after 15 min they called us twice to say they were out of things in our order. Delayed more time. Will not go back.

8

Morgana

13 Aug 2025

·

Stayed 1 night

the bed was comfortable and I ordered room service twice, the food was good and they really give you enough for two with one serving

8

Jenelle

25 Mar 2025

·

Stayed 1 night

The staff was really accommodating and assisted with my celebration of a wonderful birthday/staycation. I will say that room service was a disappointment however. They kept messing up food orders.

10

Jaclyn

2 May 2025

·

Stayed 1 night

Loved this hotel! Perfect location! The rooms were gorgeous, the pool and hot tub was the perfect relaxing setting, and your male bartender on this past Thursday night made the best margarita! Will def return again soon!

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Month	Average price
January	US$243
February	US$221
March	US$271
April	US$222
May	US$204
June	US$291
July	US$190
August	US$166
September	US$203
October	US$219
November	US$211
December	US$238

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $178	16 $239	17 $130	18 $228	19 $226
20 $157	21 $154	22 $179	23 $517	24 $331	25 $156	26 $157
27 $142	28 $156	29 $156	30 $230

Su	Mo	Tu	We	Th	Fr	Sa
				1 $199	2 $198	3 $290
4 $153	5 $241	6 $250	7 $205	8 $200	9 $200	10 $198
11 $139	12 $196	13 $196	14 $196	15 $180	16 $196	17 $196
18 $144	19 $198	20 $269	21 $270	22 $188	23 $196	24 $196
25 $157	26 $978	27	28	29 $261	30 $314	31 $382

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Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, City View

Deluxe Room, 1 King Bed

Deluxe Room, 2 Queen Beds

Room, 1 King Bed, City View

Room, 1 King Bed

Regency, Suite

Room, 1 King Bed, Balcony, River View

Executive Suite

Room, 2 Queen Beds (Accessible Tub)

Room, 2 Queen Beds, Balcony

Room, 1 King Bed, Balcony

Room, 2 Queen Beds

Room, 2 Queen Beds, Balcony, River View

Room, 1 King Bed, Accessible, Bathtub

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Regency New Brunswick

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Prices for upcoming dates