Name: Comfort Inn & Suites Midtown
Address: 2709 Sudderth Drive, Downtown, Ruidoso, New Mexico, United States of America, Ruidoso, Lincoln County, US
Price range: US$68–US$313 per night
Rating: 8.48

What guests think

Across recent reviews, Comfort Inn & Suites Midtown earns praise for its walkable midtown location and generally clean, comfortable rooms, while feedback frequently notes dated conditions, maintenance issues, and inconsistent experiences with the pool, hot tub, and breakfast.

Many guests highlight friendly, helpful staff, though a number report unfriendly or unresponsive front-desk interactions and delays at check-in. Rooms vary in comfort and features; some mention views and good beds, while others cite outside noise, dated decor, and occasional in-room issues like nonworking TVs or fridges. Overall, expect a centrally located stay with variable quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub feedback is mixed, with repeated reports of closures, broken jets, dirty or cold water, alongside some mentions of a comfortably warm pool. Parking is easy.

Related guest reviews

10

christie

26 Jul 2025

·

Stayed 2 nights

love the great parking

4

Marla

19 Oct 2025

·

Stayed 2 nights

The staff was really nice and helpful. The room had a very distinct musty smell. The hallway and everything else not so much. But as soon as you entered the room it was a game changer. Had to buy a deodorizer and room spray. It still didn’t help. The furniture and the pillows were all ripped and torn. One of the pillows looked like it had blood stains on it. Another cushion looked like it had vomit stains on it. The ceiling in the bathroom look like it had a leak. The pool was broken. Partly why we booked so the kids could swim.

10

Kaila

18 Jun 2024

·

Stayed 2 nights

Pool could use a bit of a facelift but it was a nice stay overall.

4

Kerry

26 Nov 2023

·

Stayed 1 night

Pool and Hot Tub were not working. Was the reason we booked so kids could swim in an indoor pool.

10

John

20 Aug 2025

·

Stayed 2 nights

Overall a great stay , easy and lots of parking , walkable , plenty of dining options and shopping

4

Lupita

21 Sept 2025

·

Stayed 1 night

The pool and hot tub were very old and unkept, not dirty but not too clean either, and the hot tub was like warm water not hot.

10

Bertha

31 May 2025

·

Stayed 2 nights

The pool was heated to a nice heat.

4

Scott

5 Oct 2025

·

Stayed 2 nights

Old hotel. Room had a musty smell. Pool and Jacuzzi CLOSED for maintenance. "Complimentary drink" was a bottle of water from Walmart. Breakfast minimal. Beds were comfortable.

6

Hector

27 May 2025

·

Stayed 2 nights

Comfortable beds and ideal location. Unfortunately, the hot tub jets were not working, and the television in our room didn’t turn on. Overall, decent hotel given the price.

8

Manuel

18 Apr 2024

·

Stayed 1 night

The stay was nice, quiet and comfortable. Only complaint I had was the pool and hot tub were filthy and smelled funky.

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Cleanliness

Many guests found rooms clean, but there are recurring reports of musty odors, stained linens, mold or water issues, and occasional lapses in housekeeping and upkeep.

Related guest reviews

10

Merlinda

2 Mar 2025

·

Stayed 2 nights

Very clean

6

Chelsea

4 Dec 2025

·

Stayed 2 nights

Breakfast was inadequate and I’ve never said that before. Location was fine. The rooms was below expected as well with a strange smell.

4

Marla

19 Oct 2025

·

Stayed 2 nights

The staff was really nice and helpful. The room had a very distinct musty smell. The hallway and everything else not so much. But as soon as you entered the room it was a game changer. Had to buy a deodorizer and room spray. It still didn’t help. The furniture and the pillows were all ripped and torn. One of the pillows looked like it had blood stains on it. Another cushion looked like it had vomit stains on it. The ceiling in the bathroom look like it had a leak. The pool was broken. Partly why we booked so the kids could swim.

4

Marly

10 Jul 2025

·

Stayed 1 night

The bed was comfy, but the room had water dripping from the ceiling. And the water kept running in the bathroom. I just thought overall the hotel needing major cleaning and maintenence done.

6

Jessica

28 Sept 2025

·

Stayed 1 night

Room was a little outdated for price and as I was in bed already seen a spider on my side of bed. Bed sheets had stains on them as well as pillow sheets had red stains on them

10

Tommy

4 Jan 2026

·

Stayed 3 nights

Rooms were clean. Didn't eat breakfast. Door lock needed a screw to hold it in place. All else was good.

2

Jorge

14 Oct 2023

·

Stayed 1 night

Dirty lobby, facilities, faulty plugs (exposed) wires, broken face plates, dark because of light bulbs burned out, poor maintenance.

8

Diana

3 Apr 2025

·

Stayed 2 nights

The hotel rooms are very clean. Stay were very kind and helpful. They all are very courteous. Breakfast was very good and had a variety of foods. Very satisfied and i will be coming back.

6

Jill

4 Jul 2024

·

Stayed 3 nights

Rooms were not very clean. Curtains were falling down, refrigerator was broken, phone didn’t work. Pool and hot tub very small. Breakfast selection was small as well.

2

Denise

19 Apr 2024

·

Stayed 1 night

Do not stay here. No one working the front desk, the employee had left the hotel, and didn't notify anyone that she was leaving. We waited over an hour before the employee showed up, and that was after the general manager of the hotel chain was contacted. No one could get a hold of the missing employee or the owner. No explanation - no apology - no compensation. Then after getting into our room, we discovered a lot of black mold in and around the shower. We had to switch rooms. The missing employee was not fired and working the front desk when we checked out the next morning. Which took too much time since she was confused by the change of room numbers. The worst experience we've had with a hotel. Save yourself the annoyance of a poorly run hotel and stay someplace else.

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AI-generated summary based on recent guest reviews

Rooms

Rooms vary: many find them comfortable with good beds and occasional views, while others note dated decor, outside noise, and intermittent in-room maintenance issues such as nonworking TVs or fridges.

Related guest reviews

10

Shirley

21 Apr 2024

·

Stayed 3 nights

Comfortable and clean room. Bed was comfy and plenty of towels in the room. Was very convenient to midtown with shopping, bars, food, and art within just steps.

10

Patricia

26 Dec 2023

·

Stayed 3 nights

Loved tht we were able to view the mountains .Enjoyed the stay , staff was great.

8

LAURIE

7 Jan 2023

·

Stayed 19,364 nights

Suite was big, comfortable and clean. Hotel located within walking distance to food, shopping and entertainment. Free Breakfast.

4

Liesbeth

7 Oct 2024

·

Stayed 2 nights

The noise from the parking lot and it was not kept up. Toilet basically glued together… maybe 16” tall. Sink not even level. Needs an update. A worn out hotel. Breakfast was lousy.

6

Donald

28 Oct 2025

·

Stayed 5 nights

It was ok. The hotel is very dated and needs an update.

10

Ricardo

1 Jan 2023

·

Stayed 19,356 nights

The room was just as advertised with the 2 queen beds and pullout couch. It was large enough to accomodate me, wife, 3 kids. The night staff was courteous and addressed any issues we had right away. We would definitely stay there again.

8

elsa

29 Sept 2025

·

Stayed 1 night

Clean and comfortable. Hotel is a little dated. Breakfast was good

8

Nathan

1 Dec 2025

·

Stayed 4 nights

Noise outside difficult to sleep. But everything else was great

6

Hector

27 May 2025

·

Stayed 2 nights

Comfortable beds and ideal location. Unfortunately, the hot tub jets were not working, and the television in our room didn’t turn on. Overall, decent hotel given the price.

6

Bryanne

1 Jun 2023

·

Stayed 1 night

The staff were friendly and responded to requests appropriately. Unfortunately, the room was in poor condition, the fridge didn’t work, the door didn’t lock, there were beer caps behind the furniture, trash inside the pull out couch bed, the faucet in the shower was loose exposing the copper piping. These concerns were brought to the attention of staff and I was able to get a different room at my request. The overall condition of the properly was disappointing but staff were able to address these concerns.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful, but service quality varies: reports include unresponsive or rude front-desk interactions, absent staff overnight, strict or delayed check-in, and billing or compensation frustrations.

Related guest reviews

6

Tawnya

12 Aug 2024

·

Stayed 1 night

We arrived early but our room wasn’t ready so the receptionist said she would call me when the room was ready but never did call. We got a great nights sleep… I loved the pillows and bedding comfy! We went to get breakfast(6:30-9:30) before we checked out, it was 6:50am but no one around and no food. There was another couple there wanting some coffee but it was empty too :(

6

Cesare

10 Aug 2025

·

Stayed 1 night

Desk Staff seemed bothered at check in. Very robotic and rushed.

10

Francisco

2 Jan 2024

·

Stayed 3 nights

The staff are the most pleasant, professional, helpful, and kind staff that I have ever encountered at a hotel.

10

Terry

29 May 2025

·

Stayed 1 night

The Manager/Owner Ben was very accommodating with our needs!

6

Phyllis

10 Aug 2025

·

Stayed 1 night

Front desk person not very friendly. Didn’t let us check in till 3

6

Brandy

2 May 2025

·

Stayed 3 nights

I was charged twice (two different amounts) and when I brought it up to the manager she was very rude. She printed out a receipt and told me if the other charge didn’t fall off in a couple days to call back. I was traveling and needed that money credited back asap.

4

Malorie

16 Apr 2025

·

Stayed 2 nights

Got locked out of my room at 4am for an hour. Keys stopped working & the front desk guy was a sleep in the office. Breakfast attendent was extremely rude and felt the need to slam items on countertop.

10

Vince

25 Nov 2025

·

Stayed 1 night

A very nice place to stay downtown. Clean rooms and a very helpful and friendly staff. I lost my wallet, and the staff was wonderful in helping me look for it, even though we didn't find it. If you do find it please call 505.238.4334 thank you. Comfort Inn & Suites Midtown will be my choice of lodging every time I'm in Ruidoso.

10

James

1 Dec 2025

·

Stayed 1 night

I got a really good rate, but that aside, it was a nice stay. The room was clean. The fireplace in the lobby was going.everything was clean and tidy around the breakfast bar. The pool was temporarily closed, but I wasn’t really prepared for it. The staff was friendly. I would definitely stay again when in the area.

2

Denise

19 Apr 2024

·

Stayed 1 night

Do not stay here. No one working the front desk, the employee had left the hotel, and didn't notify anyone that she was leaving. We waited over an hour before the employee showed up, and that was after the general manager of the hotel chain was contacted. No one could get a hold of the missing employee or the owner. No explanation - no apology - no compensation. Then after getting into our room, we discovered a lot of black mold in and around the shower. We had to switch rooms. The missing employee was not fired and working the front desk when we checked out the next morning. Which took too much time since she was confused by the change of room numbers. The worst experience we've had with a hotel. Save yourself the annoyance of a poorly run hotel and stay someplace else.

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Location

Widely praised midtown location that is central and walkable to shops, restaurants, and attractions; several also mention a quiet setting.

Related guest reviews

10

MARY

28 Dec 2024

·

Stayed 4 nights

The location is excellent! The room is spacious and clean. They have variety of options for breakfast. Hotel staff is friendly and polite.

10

Randy

21 Mar 2025

·

Stayed 1 night

Great location! Very clean and easy access to everything.

10

Ricardo

6 Apr 2025

·

Stayed 1 night

Location is great. Walking distance to downtown shops and minutes away from upper canyon.

10

John

20 Aug 2025

·

Stayed 2 nights

Overall a great stay , easy and lots of parking , walkable , plenty of dining options and shopping

10

Dewayne

6 May 2024

·

Stayed 1 night

Everything from check in to check out was outstanding! The location cannot be beat close to literally everything you need in midtown Ruidoso. Clean and comfortable l; it was perfect for a couples weekend getaway! Will definitely stay again!

10

Raquel

23 Jun 2025

·

Stayed 2 nights

Was hesitant to book a hotel in town over a cabin but it was a great decision after being able to walk to so many places.

10

Sylvia

12 Jun 2025

·

Stayed 1 night

The area was quiet yet right in the middle of the shopping area and great places to eat.

10

Jesus

25 Mar 2024

·

Stayed 2 nights

Close to downtown

10

Shirley

22 Oct 2025

·

Stayed 2 nights

Nice place to stay, can't beat the location as its right on midtown.

10

David

18 Feb 2025

·

Stayed 2 nights

Great hotel in downtown Ruidoso.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: many describe it as good with a decent variety, while others found it inadequate, meager, poorly replenished, or unavailable early.

Related guest reviews

6

Barbara

30 Dec 2024

·

Stayed 1 night

Breakfast was terrible they were out of everything by 9:00 am

10

Bob

2 Jul 2025

·

Stayed 3 nights

Hotel was in a great location. It was clean. Had a good breakfast buffet and we did not have any problems with our stay… very likely to return!

6

Tawnya

12 Aug 2024

·

Stayed 1 night

We arrived early but our room wasn’t ready so the receptionist said she would call me when the room was ready but never did call. We got a great nights sleep… I loved the pillows and bedding comfy! We went to get breakfast(6:30-9:30) before we checked out, it was 6:50am but no one around and no food. There was another couple there wanting some coffee but it was empty too :(

10

Van E

13 May 2025

·

Stayed 1 night

It was a good experience they put us in the first floor, instead of the 3rd floor when we checked in. Breakfast was very good.

6

Chelsea

4 Dec 2025

·

Stayed 2 nights

Breakfast was inadequate and I’ve never said that before. Location was fine. The rooms was below expected as well with a strange smell.

8

Anne

24 Apr 2023

·

Stayed 2 nights

Details are everything. The door to the room - handicap- was extremely heavy no auto door buttons there on at main hotel entry. Breakfast provided was forced effort. Staff not replenishing what ran out. Front staff were Lazy

4

Scott

5 Oct 2025

·

Stayed 2 nights

Old hotel. Room had a musty smell. Pool and Jacuzzi CLOSED for maintenance. "Complimentary drink" was a bottle of water from Walmart. Breakfast minimal. Beds were comfortable.

8

elsa

29 Sept 2025

·

Stayed 1 night

Clean and comfortable. Hotel is a little dated. Breakfast was good

8

Diana

3 Apr 2025

·

Stayed 2 nights

The hotel rooms are very clean. Stay were very kind and helpful. They all are very courteous. Breakfast was very good and had a variety of foods. Very satisfied and i will be coming back.

8

Alan

25 Sept 2025

·

Stayed 1 night

Breakfast was good - not the gravy for the biscuit and gravy. Room was clean and bed was comfortable. Good hotel for the price. I would stay there again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$99
February	US$91
March	US$93
April	US$85
May	US$118
June	US$117
July	US$139
August	US$144
September	US$124
October	US$106
November	US$92
December	US$126

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $84	16 $76	17 $86	18 $163	19 $211
20 $68	21 $79	22 $79	23 $87	24 $102	25 $148	26 $206
27 $147	28 $148	29 $148	30 $148

Su	Mo	Tu	We	Th	Fr	Sa
				1 $148	2 $225	3 $249
4 $148	5 $148	6 $148	7 $148	8 $148	9 $277	10 $313
11 $262	12 $148	13 $148	14 $157	15 $148	16 $157	17 $134
18 $157	19 $149	20 $100	21 $84	22 $84	23 $129	24 $140
25 $100	26 $100	27 $100	28 $84	29 $84	30 $120	31 $121

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible

Standard Room, 2 Queen Beds

Suite, 2 Queen Beds

Standard Room, 1 King Bed

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Inn & Suites Midtown

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Prices for upcoming dates