Name: Quality Inn Horseheads
Address: 2666 Corning Road, Horseheads, New York, United States of America, Horseheads, New York, US
Price range: US$74–US$318 per night
Rating: 7.65

What guests think

At Quality Inn Horseheads, reviews highlight very friendly staff and convenient highway access, but also an aging property with maintenance issues and noticeable traffic noise that can affect sleep for some travelers.

Cleanliness feedback is mixed, with reports of odors, stained carpets or linens, and worn bathrooms alongside some clean, comfortable stays. Breakfast ranges from decent with waffles to poor with empty stations, weak coffee, and slow restocking. An attached Mexican restaurant earns praise, though cooking smells sometimes drift into halls and rooms. Expect a budget stay with friendly service, aging rooms, and tradeoffs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: an outdoor pool that guests sometimes find closed or chilly, free parking, and an attached Mexican restaurant. A few note a confusing elevator and stair layout and a pool area near the highway.

Related guest reviews

10

Lisa

31 Dec 2023

·

Stayed 3 nights

Great value for the price. Clean and convenient. Our kids enjoyed the fitness center! I appreciated the breakfast, especially the sausage, eggs, and waffles. Wish the business center had been operational since I had something I needed to print out. But our 2 dogs felt very welcome and behaved well throughout our stay, probably due to the comfort of their surroundings.

6

Karen

19 Aug 2023

·

Stayed 1 night

Friendly check in. Pool closed the only day we were there so disappointing. Room clean but hallway carpeting needs cleaning

8

Tabetha

21 Jul 2025

·

Stayed 2 nights

Was ok for what we paid. Next to a major highway. Was easy to locate. Pool was perfect for the kids

10

Shannon

30 May 2025

·

Stayed 2 nights

Major complaint was it was Memorial Day weekend and the pool wasn’t opened. We paid a lot for a hotel with a pool. Had a very disappointed kid.

4

MOHAP

18 Aug 2025

·

Stayed 3 nights

The hotel is so old. The pool is very small and right next to the highway. The hotel smells so bad. The smell hits you as soon as you enter the hotel. Breakfast is limited. When I was checking in, the lady that assisted me was very nasty and passive-aggressive; not hospitable at all. She made the room key expire after 1 night when I was booked for 3 nights as well. I had to go to the reception to make another room keys for the remaining 2 nights. The hotel shuts off the AC at night when people are sleeping. They shut off the AC 2 times at night for a period of 30 minutes or so each. This caused me to sweat throughout the night. This is a two star hotel at most.

10

Julia

7 Jul 2024

·

Stayed 1 night

Attentive staff. Nice outside pool - lacking towels, not much shade.

8

Mary

16 Oct 2025

·

Stayed 1 night

Good location just off the main Highway. Comfortable bed. Free parking.

10

sue

23 Jun 2023

·

Stayed 1 night

Pool was very cold but everything else great.

10

David

16 May 2025

·

Stayed 1 night

The staff were friendly. The accompanying restaurant has excellent Mexican food. We stay here whenever we are in town.

8

Carolyn S

27 Jul 2025

·

Stayed 2 nights

If you’re carrying a bag and need to take the elevator to the 2nd floor then you have to go down a flight of stairs. That makes no sense. The elevator should take you to the 2nd floor where rooms are located. I’m sure there are people with lots of luggage that would need a cart and cannot use it because of those stairs.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: multiple reports of odors (smoke or cooking), stained carpets or linens, hairs and dust, and moldy or worn bathrooms, though some guests found rooms clean.

Related guest reviews

8

Shaquan

6 Aug 2025

·

Stayed 2 nights

Room was clean but had a damp odor

4

Rabie

10 Jun 2023

·

Stayed 4 nights

Smell bad very old

4

Kalifa

16 Aug 2025

·

Stayed 1 night

The room was not clean. For example, the shower curtain was moldy and not washed, the walls in the bathroom had visible dirt marks and also moldy, the furniture was super dusty, the shampoo and lotion was already almost 1/2 way empty. Thank God I had my Lysol spray and wipes.

8

lori

3 Jun 2025

·

Stayed 1 night

The Quality Inn was average. It was clean, but not over the top. The only really bad thing was our bedspread was stained in a couple spots, so we didn’t use it.

2

Kinjal

14 Oct 2025

·

Stayed 2 nights

It was a terrible experience and I would not recommend this hotel to anyone. The carpets in our room were stinking. The curtains in our room were stained and dirty. There was dust gathered over all the furniture. The bathroom was equally dirty. We cut short our stay by one day and changed our hotel. This property is badly in need of an overhaul and until then it should be a motel.

2

Rachael

28 Apr 2024

·

Stayed 4 nights

The breakfast was dirty, literally dirty dishes and cups. The carpet in the room, dirty. Staff was extremely nice, overall condition of the property just plain gross.

4

Darelletta

31 Jul 2025

·

Stayed 2 nights

Was disappointed the room was dirty. The samples they leave in bathroom were used. Very disappointed

4

CLEOPAS

7 Aug 2024

·

Stayed 1 night

The hotel floors were not swept or clean. There was also a smell throughout the hotel

4

Louis

21 Jul 2024

·

Stayed 3 nights

The free breakfast was poor quality and not refilled consistently. We stayed for 4 nights and there was no reason to have no housekeeping to give us new towels and to pick up the old ones. Garbages in the hotel room was not picked up daily neither. The hallways smelled like marajuana all day long.

2

Heather

4 Aug 2025

·

Stayed 2 nights

This was one step above camping. The beds were horrible from pulling down the covers and having multiple hairs in the bed to tossing and turning to try to find a comfortable position. The trashes at the entry and pool area were overflowing the two days of our stay. The bathroom in our room was subpar at best. The mirror was crumbling, the shower was filthy and you had to straddle the toilet to close the door.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and vary in comfort; common issues include loud or ineffective HVAC, slow or weak showers, maintenance quirks, and highway noise, though some note spacious layouts and decent beds.

Related guest reviews

6

Joseph

24 Apr 2023

·

Inexpensive Easy access Needs upgrade HVAC barely effective

6

Aliana

25 Oct 2023

·

Stayed 1 night

It was an ok stay. Negatives would be: bed is uncomfortable and hard, shower doesn’t drain and is very stained dirty, took awhile to figure out remote for television (should provide directions) road noise was very loud.

8

Vincent

10 Sept 2025

·

Stayed 2 nights

I believe the place could use some upgrades. The carpets are kinda dingey and old. The heating and air in the rooms are very old and loud.

4

Nejat Nina

27 Oct 2024

·

Stayed 1 night

Our room heat wasn’t working properly , we froze till morning! Terrible !

4

Claudia

21 Oct 2025

·

Stayed 2 nights

Room was tidy and spacious. However, we were not able to control cooling in room as the system had been switched to heat for the season. Opening the window to cool was NOT an option as it was raining and there was a lot of noise from the highway traffic. Breakfast in the morning had very few options left when we arrived at 8am. Very crowded and items being restocked slowly or not available at all. We skipped even trying breakfast our second morning. Very poor representation of this hotel brand name. Would not recommend and had most likely turned us away staying at another Quality Inn if this standard of service is acceptable.

4

MOHAP

18 Aug 2025

·

Stayed 3 nights

The hotel is so old. The pool is very small and right next to the highway. The hotel smells so bad. The smell hits you as soon as you enter the hotel. Breakfast is limited. When I was checking in, the lady that assisted me was very nasty and passive-aggressive; not hospitable at all. She made the room key expire after 1 night when I was booked for 3 nights as well. I had to go to the reception to make another room keys for the remaining 2 nights. The hotel shuts off the AC at night when people are sleeping. They shut off the AC 2 times at night for a period of 30 minutes or so each. This caused me to sweat throughout the night. This is a two star hotel at most.

4

Viktor

4 Feb 2024

·

Stayed 1 night

It Was cold in bedroom.

8

Ashok

2 Sept 2025

·

Stayed 1 night

The property is so-so looking to what I paid. The breakfast was average, they claim continental breakfast which doesn’t show up. There was no one at the reception when I checked out. I waited for the staff to come in for 10-20 mins, and here the lady tells me that I would get a receipt from Expedia and not from them which is bit-weird. Air conditioning is old fashioned apartment style, very hard to have exact control of temp. Some lights would not work in the room.

6

RogerLaura

24 Jun 2025

·

Stayed 3 nights

This hotel was fine if you just need a place to sleep/shower. It is very close to the interstate so if you are a light sleeper it might not be for you. We did fine though. It is an older building but the rooms were fine. The heat/AC worked but took a while for us to figure it out. Housekeeping services are by request only, which is our preference anyway. We had a couple issues, missing microwave in first room, both key cards stopped working a day early. The staff did a fine job of resolving both issues. The breakfast offering was limited but staff did a good job keeping it fresh. The beds were very comfortable and the location to restaurants shopping was good. It was a reasonably priced option for nearby hiking and water falls.

6

Ron

24 Aug 2025

·

Stayed 1 night

Shower was clogged. Beds were small. HVAC units were LOUD. The staff couldn't "do anything for compensation " since it was booked through 3rd party.

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Service

Service is often friendly and helpful at check-in and when resolving issues, but a few guests experienced slow or absent front desk coverage and inconsistent housekeeping.

Related guest reviews

6

Kim

22 Jul 2025

·

Stayed 4 nights

Supposed to clean room and change linen and towels every three days, did not do it at all.

4

Curtis

16 Sept 2024

·

Stayed 1 night

Upon arrival at 7:20 PM, there was no hotel staff at the front desk. My wife and I waited for 20 minutes before someone showed up. No sign was left to let us know that staff had stepped away.

10

Sophea

7 Jul 2024

·

Stayed 2 nights

Staff greeted us upon arrival. She was friend and check on was easy and quick.

2

Julia

17 Jul 2023

·

Stayed 3 nights

Where to begin. For starters, when we first arrived, there was a giant urine stain on the bed sheet. When we told the staff about it, they didn’t believe that it was there before us. On top of that, there was someone smoking cigarettes and weed across the hall from us and when we told the front desk, they replied “oh don’t worry they’re leaving tomorrow anyway”. Instead of kicking this man out of the hotel for breaking the law, they decided to move us into a different room. Additionally, there was a small roach in our bed. When I told the staff, they replied “it probably wasn’t a roach.” I was supposed to stay 3 nights but my experience in this hotel was so bad that I decided to check out a day early. I spoke with the manager and explained all of this to her looking for a refund. She told me she could not give me a refund. The moral of the story is, DO NOT STAY AT THIS HOTEL. The staff is not accommodating, it’s dirty, and smoking weed and cigarettes in the room is apparently brushed off by the staff. 0/10 experience. Thank you for ruining my vacation quality inn of horseheads.

8

Ashok

2 Sept 2025

·

Stayed 1 night

The property is so-so looking to what I paid. The breakfast was average, they claim continental breakfast which doesn’t show up. There was no one at the reception when I checked out. I waited for the staff to come in for 10-20 mins, and here the lady tells me that I would get a receipt from Expedia and not from them which is bit-weird. Air conditioning is old fashioned apartment style, very hard to have exact control of temp. Some lights would not work in the room.

10

Raymond

25 Jul 2025

·

Stayed 1 night

The receptionist at the front desk is exceptional. Very thoughtful and helpful.

8

Dipak

3 Oct 2023

·

Stayed 1 night

We reserved room for 4 people. During check in time desk clerk was asking for extra money for 3rd and 4th person. I showed my reservation e mail for 4 people and she agreed with me. She should look before asking for money.

8

Rudy Phel

19 Jun 2023

·

Stayed 1 night

it was a good and some kind of not so good during our stay cuz of crying baby next to our room, good thing we were tired and have our earphones ready, the hotel floor plan is a little bit confusing with up and down floors, good thing its only one day, free breakfast is a plus and nice front desk staff, overall it was a nice stay.

10

David

25 Aug 2025

·

Stayed 1 night

As always, first-rate service from the staff! We love staying here!!

8

Joanne

3 Sept 2025

·

Stayed 1 night

Friendly and courteous front desk.

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AI-generated summary based on recent guest reviews

Location

Convenient for the highway, Corning Museum of Glass, Watkins Glen, shopping, and dining; several guests note noticeable traffic noise.

Related guest reviews

8

Melissa

20 Jul 2024

·

Stayed 1 night

It a decent and good location for our trip to Watkins Glen. Bed was too soft and breakfast was so-so. It’s ok for a one night stay.

8

Kelly

27 Aug 2023

·

Stayed 2 nights

Excellent location.

8

TED

25 Oct 2024

·

Stayed 1 night

very convenient location for our visit to the Corning Museum of Glass. very close to good dining venues & shopping. will return one day.

8

Hanna

14 May 2024

·

Stayed 2 nights

Property was very clean. Room was definitely outdated, air conditioning didn’t go below 75°, but thankfully it was cool enough to keep the window open through the night to stay comfortable. Highway is right next to hotel so if you don’t mind the sound of traffic, you’ll enjoy your stay! Plenty of shopping and dining options in the area.

10

Kim

16 Jun 2023

·

Stayed 1 night

Great location right off the highway with a delicious authentic Mexican restaurant inside the hotel (for hotel guests and the general public).

8

Lino

15 Sept 2024

·

Stayed 1 night

Location.

8

Leida

5 Jul 2024

·

Stayed 2 nights

Close to shopping and dining. Proximity to the highway was great.

10

Kathleen

25 May 2025

·

Stayed 1 night

Location is good. Close to restaurants and stores.

8

Mary

16 Oct 2025

·

Stayed 1 night

Good location just off the main Highway. Comfortable bed. Free parking.

8

Carolyn

7 Sept 2025

·

Stayed 3 nights

The location has easy access to highway but moderately noisy. It would be nice if written information about housekeeping & breakfast times was provided at check-in. Breakfast was good and the service & cleanliness was excellent!

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AI-generated summary based on recent guest reviews

Dining

Breakfast is inconsistent—sometimes adequate with waffles and hot items, but often weak coffee, limited variety, and slow refills. The on-site Mexican restaurant is frequently praised, though cooking smells bother some guests.

Related guest reviews

8

VIJAYAKUMAR

26 May 2025

·

Stayed 1 night

It's an aged property need some slight renovations, amenities, foods and staff are excellent

6

John

17 Aug 2025

·

Stayed 2 nights

The room was clean and the bed was comfortable . Outdoor pool was nice , only a few chairs around the pool though . The free breakfast was minimal and not great. The coffee maker was broken the first morning but was fixed by the next day. There was eggs and bacon and bread . Waffles were pretty good! No yogurt or danish available . 2 apples in a bowl the first day and one banana the second . The orange and cranberry juice tasted like a powdered mix . It was a reasonably priced hotel for the area and the weather was great so we enjoyed our weekend at Watkins Glen !

2

nuri

29 May 2023

·

Stayed 2 nights

The hotel smelled like fried food, including our room. When we turned on ac it pumped fried food stench air to our room

8

Julie

21 Sept 2024

·

Stayed 3 nights

Biggest issue was the odor from the attached Mexican restaurant. Very unpleasant, had to buy an air freshener so we could sleep. Room was very nice and clean; staff helpful and nice; smell terrible.

8

PURAV

6 Jul 2025

·

Stayed 2 nights

Property was great to stay and tesla supercharger was nearby. The inhouse Garcia mexican restaurant was best among all with great food and quality. The breakfast option overall ok but needs improvement.

8

Kurt

12 Sept 2025

·

Stayed 4 nights

Service at front desk very good. Breakfast very poor. The eggs not eatable. They felled like crunchy powder . Sugar only one little bag ……

8

Debra

21 Sept 2025

·

Stayed 2 nights

Breakfast was pretty good. Eggs bacon one day. Eggs sausage the next. Waffles. Apples. Yogurt. Juice. Coffee horrible. Couldn’t drink it. Room decent. Only vacuumed in middle though. Baseboard area pretty gross. Bathroom felt old and dirty. Bed was comfy. Bedspreads didn’t look clean. But down type comforter was nice. Tv good. Outside could use some attention. Glass etc.

10

Chris

12 Dec 2024

·

Stayed 2 nights

Enjoyed our stay. Bed was comfortable, room was clean as well as the bathroom. Food for breakfast was good and plentiful. Lots of options. Many restaurants in the area as well as grocery stores and retail.

10

David

16 May 2025

·

Stayed 1 night

The staff were friendly. The accompanying restaurant has excellent Mexican food. We stay here whenever we are in town.

8

Marilyn

13 May 2025

·

Stayed 1 night

I enjoyed a one night stay for a funeral i was attending.Desk host was professional and kind. The room was clean and temperature was comfortable. Room had fridge and microwave and television. Continental breakfast was more than expected. Share of fruits, eggs, meat choice of bread and fresh made waffles (cinnamon or regular),juices and milk. Parking was accessible. I enjoyed my stay and will stay again in the furture. The pool was not operatable.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$75
February	US$74
March	US$76
April	US$69
May	US$113
June	US$121
July	US$98
August	US$126
September	US$96
October	US$102
November	US$88
December	US$81

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $98	16 $81	17 $74	18 $132	19 $132
20 $86	21 $79	22 $79	23 $79	24 $119	25 $167	26 $167
27 $87	28 $87	29 $79	30 $88

Su	Mo	Tu	We	Th	Fr	Sa
				1 $99	2 $135	3 $318
4 $111	5 $79	6 $79	7 $79	8 $95	9 $135	10 $135
11 $88	12 $79	13 $79	14 $79	15 $79	16 $111	17 $111
18 $79	19 $79	20 $79	21 $79	22 $94	23 $107	24 $107
25 $83	26 $79	27 $79	28 $79	29 $88	30 $104	31 $104

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible

Standard Room, 2 Double Beds

Standard Room, 1 King Bed

Room, 2 Double Beds, Accessible

Room, 2 Double Beds, Accessible (Roll-In Shower)

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn Horseheads

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Prices for upcoming dates