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Guest reviews
7.4
Good
Based on 803 verified reviews
Who stays here?
Business
5%
Couple
26%
Family
50%
Group
10%
Solo
7%
What guests think
AI-generated summary based on recent guest reviews
At Sleep Inn Sandusky, guests frequently note clean rooms and generally comfortable beds, friendly staff, and a convenient location for Cedar Point, shopping, and dining, though an abandoned neighboring property detracts from the surroundings for some visitors.
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6
Taylor
last week
·
Stayed 1 night
Hair left in the shower, straw wrappers on the floor , very loud kids running around at midnight, no mini fridge or microwave after advertising, nice staff in the morning, had ant issues in one of the rooms.
Hair left in the shower, straw wrappers on the floor , very loud kids running around at midnight, no mini fridge or microwave after advertising, nice staff in the morning, had ant issues in one of the rooms.
2
Kim
4 weeks ago
·
Stayed 4 nights
DO NOT STAY HERE. We knew going in that it was a budget hotel and didn’t expect much but it didn’t even meet our low expectations. It was so bad that we had to leave and find another hotel. Upon arrival we had several minor issues that the front desk tried to help with. (The lady at the front desk is kind and tries but can’t fix these issues.) Minor issues-bathroom door did not shut, refrigerator was not working, smelled like smoke, broken picture frame with glass taped back on hanging above the bed, card key never worked and had to go to the desk every time to get it reset. We dealt with all of that but after my husband woke with bug bites all over his body we couldn’t do it. We asked to speak with the manager for a refund for upcoming days. (We had planned on staying for a long weekend.) Getting in touch with him was difficult. Eventually he called my husband as we were packing to leave. He was incredibly rude. After we explained the situation to him, he asked us several times what we wanted him to do about it. We asked for a full refund. He became even more rude and told us we had 30 minutes to vacate the property. We were already packing up our stuff but this was unbelievable. No apology. No refund. Just rudeness. Thanks to hotels.com customer service we did get a refund. It took some time talking to everyone and having photo documentation of all of the issues but they were very understanding and helpful. I would give 0 stars if possible. DO NOT STAY HERE!
DO NOT STAY HERE. We knew going in that it was a budget hotel and didn’t expect much but it didn’t even meet our low expectations. It was so bad that we had to leave and find another hotel. Upon arrival we had several minor issues that the front desk tried to help with. (The lady at the front desk is kind and tries but can’t fix these issues.) Minor issues-bathroom door did not shut, refrigerator was not working, smelled like smoke, broken picture frame with glass taped back on hanging above the bed, card key never worked and had to go to the desk every time to get it reset. We dealt with all of that but after my husband woke with bug bites all over his body we couldn’t do it. We asked to speak with the manager for a refund for upcoming days. (We had planned on staying for a long weekend.) Getting in touch with him was difficult. Eventually he called my husband as we were packing to leave. He was incredibly rude. After we explained the situation to him, he asked us several times what we wanted him to do about it. We asked for a full refund. He became even more rude and told us we had 30 minutes to vacate the property. We were already packing up our stuff but this was unbelievable. No apology. No refund. Just rudeness. Thanks to hotels.com customer service we did get a refund. It took some time talking to everyone and having photo documentation of all of the issues but they were very understanding and helpful. I would give 0 stars if possible. DO NOT STAY HERE!
10
Jonathan
Apr 11, 2026
·
Stayed 1 night
The staff was super friendly and helpful. The breakfast was fresh and delicious! Really enjoyed the breakfast sandwiches. Yum! Hot tub was lovely and very warm and relaxing. Pool was warm enough to be able to get used to easily. Not cold at all. Considering where it is it was very quiet and peaceful. Best hotel stay in ages!
The staff was super friendly and helpful. The breakfast was fresh and delicious! Really enjoyed the breakfast sandwiches. Yum! Hot tub was lovely and very warm and relaxing. Pool was warm enough to be able to get used to easily. Not cold at all. Considering where it is it was very quiet and peaceful. Best hotel stay in ages!
6
Randelle
Mar 15, 2026
·
Stayed 2 nights
Beds could be a little bit more comfortable, and the pool and hottub need a little work done to them, other than that the stay was good. The staff is wonderful and the breakfast was ok.
Beds could be a little bit more comfortable, and the pool and hottub need a little work done to them, other than that the stay was good. The staff is wonderful and the breakfast was ok.
2
Jackie
Feb 9, 2026
·
Stayed 1 night
The bathtub did not work and the water was Luke warm at best
The bathtub did not work and the water was Luke warm at best
5509 Milan Road, Sandusky, Ohio, United States of America
Location
With a stay at Sleep Inn Sandusky, you'll be centrally located in Sandusky, a 2-minute drive from Kalahari Waterpark Resort and 13 minutes from Cedar Point. This hotel is 5.4 mi (8.7 km) from Lake Erie and 1.1 mi (1.8 km) from Great Wolf Lodge Sandusky.
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