Name: Quality Inn & Suites Zanesville City Center
Address: 500 Monroe St., Zanesville, Ohio, United States of America, Zanesville, Ohio, US
Price range: US$85–US$216 per night
Rating: 8.6

What guests think

Quality Inn & Suites Zanesville City Center earns strong feedback for cleanliness, friendly service, and convenient access to the highway and nearby restaurants, while a subset of reviews cite facility hiccups and intermittent noise from halls or outside.

The pool and hot tub, plus some suites with jetted tubs, are popular, but several guests found the hot tub cool or closed and noted strong chlorine or occasional pool cleanliness issues. Rooms tend to be roomy and comfortable, but thin walls, hallway activity, and nearby traffic or construction can disturb sleep. Breakfast draws regular praise for hot, varied options, though a few guests found it average or wanted healthier choices. Expect a clean, friendly, convenient stopover with good value, but be prepared for possible noise and a variable pool experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool and hot tub are popular, but several guests reported the hot tub not working or not hot, strong chlorine, and occasional pool cleanliness issues. Parking is easy and well lit, and some suites include in-room jetted tubs.

Related guest reviews

10

Erica

22 Jun 2025

·

Stayed 2 nights

Super clean. Very nice staff. Pool was fun! Outdoor patio was a nice touch. Would totally stay again!

10

Brandye

12 Sept 2025

·

Stayed 1 night

For what this place is and where it is considering alternatives this is a good place to stay. Overall very clean from the room to the pool area to the lobby. Jacuzzi isn’t very hot but it’s relaxing. Pool is perfect place to get some movement in before bed. Breakfast is also a nice option from biscuits n gravy, sausage and eggs, waffles, oatmeal, cereal, yogurt, boiled eggs, fruit and beverage selection. I thought the bed was super comfortable as well. Super solid option.

10

Jeremiah

7 Dec 2025

·

Stayed 1 night

We got the in-room jacuzzi suite and the tub was clean and everything was in good working order we use the hot tub that was available in the pool area as well and everything was well maintained and good working order breakfast is just a good continental breakfast but overall the property is very clean everybody is super nice and it's always very accommodating the beds are very comfortable and the rooms are well maintained it's a pleasure to stay here every time we come to town

6

Billie

27 May 2025

·

Stayed 1 night

The beds need to be replaced with new. Very uncomfortable. You need to totally update the decorations and furniture. Very outdated. The swimming pool was disgusting and full of bandaids, clumps on hair. The was so cloudy you couldn’t see the bottom of pool. We asked for extra blankets and were told they ran out of them? Very confused on that one.

10

Nicole

19 Oct 2025

·

Stayed 1 night

Very clean room and everyone we came in contact with that worked there was friendly and helpful. Love that check in is 3 pm and check out isn't until 12pm! My kids liked the pool too!

10

Patricia

24 Oct 2025

·

Stayed 2 nights

Was traveling with our dog and our room was at the end of the hall on the 1st floor so perfect for ease of letting her in and out as needed. The room was great and the jetted tub was wonderful. Plenty of parking that was well lit.

8

Jeremy

27 May 2025

·

Stayed 1 night

Nice pool and hot tub

8

Misty

7 Oct 2025

·

Stayed 1 night

The only down fall was the hot tub was not working or open. Everything else at the facility was great

10

Cindy

14 Aug 2025

·

Stayed 1 night

Handicap parking accessibilty great. Employee helped with my bag as I was using walker. Needed shower chair and had no problem getting one. Water nice and hot, shower heavenly.

10

Kristi

30 Jul 2024

·

Stayed 2 nights

Great location, nice room, friendly staff. One strange experience, however, was when we went to use the pool and were told that 2 pool parties were due in the next 30 mins. Needless to say, we cut our pool time short as the droves of kids started coming in!

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Cleanliness

Cleanliness is frequently praised across rooms and common areas. A few guests noted odors, dampness, or worn carpets, and isolated complaints about the pool’s cleanliness.

Related guest reviews

10

Craig

2 Sept 2024

·

Stayed 2 nights

What a great weekend we had. Room was extra clean. My clean freak wife won't stay in a dirty room. She found nothing wrong with this room. You can tell the people that work here care about this hotel. The pool was great. Clean and warm enough to swim in. I cant tell you how many hotels we've stayed in that the pool was to cold to enjoy a swim. We stayed a Saturday and Sunday. Breakfast both days was more that expected. Sunday had cheese omelets. Like i said, what a great stay. We will be staying here on our next trip to central Ohio.

6

Natasha

1 Sept 2025

·

Stayed 2 nights

The bathroom was spotless, but the bedspread reeked of body odor, and the carpet was dirty if in bare feet. The staff were friendly, and overall it was a good stay.

6

Alyssa

27 Sept 2025

·

Stayed 1 night

Stayed for 1 night as a rest stop to final destination. Service was great checking in, staff was very friendly and knowledgeable. The room itself was very average, and smelled very musty with visible old water damage on the ceiling. The hallway outside the room echoed terribly and it was apparent any time anyone passed by. Bed was clean. Bathroom was dingy but passable. Overall would probably spend the extra $20-$40 and stay at the Hampton next door.

10

Bryan

24 May 2025

·

Stayed 2 nights

Clean. Comfortable beds. Friendly staff.

10

Lou

12 Feb 2024

·

Stayed 1 night

Very nice hotel. Staff was exceptional. Room was amazingly clean.

10

Tyson

3 Nov 2025

·

Stayed 1 night

Great staff and clean rooms

10

Danielle

15 Dec 2025

·

Stayed 1 night

Very clean, comfortable bed, great breakfast and coffee station. Location was perfect.

10

Billy

2 Apr 2025

·

Stayed 2 nights

The hotel was very nice and clean

10

Karma

24 Nov 2025

·

Stayed 1 night

Clean rooms, helpful staff, breakfast exceeded expectations.

10

Rebecca

20 Sept 2025

·

Stayed 1 night

Room was very clean. Staff was friendly. Amanda at the front desk said, "we're very proud of this hotel" and they should be. It will be my go-to when Im in the area.

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Rooms

Rooms are generally spacious and comfortable, with many appreciating the beds and suites featuring jetted tubs. Downsides include thin walls with hallway/lobby or traffic noise, some dated features or confusing layouts, and occasional minor maintenance quirks.

Related guest reviews

10

YeVonda

16 Dec 2023

·

Stayed 1 night

This room is huge and I wish we were staying longer to take advantage of the comfort! Quality bedding I'd like to get for my own home .

8

Heather

19 Aug 2025

·

Stayed 1 night

Room was spacious and bed was comfortable. Breakfast had many good options and food was hot.

8

BRENDA

15 Aug 2024

·

Stayed 1 night

Room was very dark. Better lighting would be nice.

6

MICHELLE

4 Oct 2024

·

Stayed 2 nights

Very old property but incredibly clean. Dome of the outlets in my room did not work which made charging devices a challenge. I could hear everything, conversations, sneezes and farts.. funny but loud. The doors are heavy so it sounded like jail cells closing. Hot shower and pillows were comfy. The staff was very friendly and breakfast was hot and seemed homemade. This hotel is locally owned and operated and it shows the pride they have in it.

10

Nicholas

26 May 2025

·

Stayed 1 night

We stayed in one of the large executive suites. There is a jetted tub in the bedroom that was clean and warm. The bed was extremely comfortable. Our daughter stayed in the pull out couch and was so excited to have her own room and TV. Everything was clean and well stocked in the suite. My family had a wonderful stay.

6

Jeannette

24 Aug 2024

·

Stayed 1 night

The staff was a little impersonable. The room was clean but the bed was like sleeping on 2x4s very very uncomfortable. The layout was a challenge about what was behind this door or this door, elevators hidden behind this door around the corner. Watch out for the vending machines, it'll take your money but give nothing in return. The bathroom is very small with enough room to turn around.

4

KYLIE

24 Mar 2025

·

Stayed 1 night

Everything was fine until night time. Check in was great. The lady at the front desk was kind, the room was nice. But the noise in this hotel was something I have never experienced before. We travel several times a year, have stayed in at least 100+ hotels, and I have never been kept up by constant ongoing noise. I am not sure if its because we had a room close to the lobby, but between the doors slamming, the people talking and cussing in the hallways and lobby, and best of all the party going on in a near by room, it was impossible to fall asleep or stay asleep. A woman was singing at the top of her lungs for at least an hour going past 1am. My kids who had a dance competition the next morning were woken multiple times by the singing and screaming from the party. I was honestly stunned that no one in the hotel addressed this. There is no way that I was the only one that could hear this going on. It did eventually stop after 2am sometime, so maybe they did address it, but it went on for a long time before it ended. For having to be at a dance comp for 14+ hours the next day, it was a terrible experience, and probably wont book that hotel again the next time we are in Zaneville.

8

Nikhil

27 Dec 2024

·

Stayed 3 nights

Our stay was decent. Only issue was a loud family next to us. The walls are thin and the noise just travels easily. Some sound proofing would have made the experience better.

10

Brandy

1 Jan 2026

·

Stayed 1 night

The staff was great, the room was spacious, and we enjoyed staying.

8

Julia

1 Oct 2025

·

Stayed 1 night

Location is great 4 me. Staff is very conscientous. The King Suite with 2 rooms was awesome. I was not as pleased with the King Room with sauna tub. The bathroom tub/sauna is a bit aged. The fridge didnt have a freezer. Otherwise, great place. Will stay again.

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Service

Service is widely described as friendly and accommodating, with staff often assisting with early check-ins and special requests. A few guests encountered slow or unfriendly interactions and lapses in addressing noise.

Related guest reviews

2

laura

12 Aug 2023

·

Stayed 1 night

Front desk staff were frazzled and unfriendly at check in. One lady ave me completely incorrect information about parking, the other refused to switch my room even at 8 pm when I know people checked in after me even though I hadn’t even been to my room Yet. neither lady gave me information about breakfast or the property, luckily I heard them tell someone else when I was up trying to switch my room. I booked this hotel because of the great reviews but those must have been fake. Don’t stay here if you want a friendly experience with parking for anything other than a single car. I would rather sleep in my can than stay here again.

4

Karen

26 Jul 2025

·

Stayed 1 night

Check-in was fine. The room was fine. But loud dogs were annoying and why do other guests think that everyone wants their GIANT dogs jumping on them? No. Just no. Check-out was nonexistent. No one was behind the counter because two employees were standing outside smoking their lungs out in the nonsmoking area by the doors, so we had to do a cancer run of death to leave the hotel. One guy was behind the counter. He looked at us, then at the ceiling and walked away without saying a word. Totally rude. I got angry and tossed the room keys on the counter and left. I will not stay in this hotel again, I don't need cancer.

10

Adrienne

13 Sept 2025

·

Stayed 1 night

Check in staff went above and beyond check-in experience!

10

Linda

21 Jun 2025

·

Stayed 1 night

I had eye surgery and was released earlier than anticipated. My eyes were covered and I was too tired to wait until 3pm check in. The sweet lady at front desk saw our situation and was able to locate a room that we could check into early. God bless her! Bed was comfy and room quiet and perfect! Thank you!!!

10

Kristee

10 Oct 2025

·

Stayed 4 nights

The people that work there are the best. Friendly, funny and hard working. Anytime we asked for something or had a question about something they were eager to help.

10

Brandy

1 Jan 2026

·

Stayed 1 night

The staff was great, the room was spacious, and we enjoyed staying.

10

Rita

10 Mar 2023

·

Stayed 2 nights

The service staff was friendly and very helpful. Amanda supplied a channel guide for the tv and explained the remote . Still more problems with the remote which new batteries didn't solve. Got new remote and everything was fine.

10

David

1 Aug 2025

·

Stayed 1 night

Amanda was ao friendly and welcoming! Had a great stay!

10

Cindy

9 Jul 2023

·

Stayed 2 nights

We were very happy staying here. We stayed 2 nights then decided to stay 3. The staff was very accommodating Linda kept the food and drinks full for breakfast and she was very pleasant to talk with. The lady that checked us in was very nice also. We only planned on 2 nights so our room was booked for the third night and the lady at the front desk and the lady at the desk looked and found us a room and kept our belongings in her office till we returned from our bike ride.. Again we were very very satisfied.. Thank you

10

Ronnie

28 Feb 2024

·

Stayed 3 nights

We stayed here for a 3 night stay. It was absolutely wonderful! The service was so pleasant and welcoming. If we need any extra towels or what not so helpful and accommodating. When we come travel here again I will only use this hotel.

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Location

Convenient just off the highway and walkable to several restaurants. Some guests reported traffic or construction noise, and a few felt the surrounding area looked worn.

Related guest reviews

6

Frederick

28 Mar 2025

·

Stayed 1 night

Near interstate and truck noise all night long .

8

Beverly

7 Jun 2025

·

Stayed 1 night

The hotel was clean and the staff was friendly. The surrounding neighborhoods were dirty, run down and did not feel safe. Olive Garden was amazing and within walking distance (1min) We would not have walked over if it was dark outside.

4

Daniel

3 Oct 2025

·

Stayed 1 night

Construction noise outside all night, was very important for me and my wife to get a good night sleep! We got no sleep! Room had a smell like urine, we were afraid to touch anything. Bedding was clean, and bed was comfortable but it didn’t matter because of the Highway Construction 🙁🙁🙁☹️

10

Sue

17 Jun 2024

·

Stayed 1 night

This was a great place to stay. Staff was ver attentive and friendly. Outstanding hot breakfast. Very clean rooms. We were able to walk to a nearby restaurant infact we had a choice of 4 in a walkable distance.

10

Valerie Anne

27 May 2024

·

Stayed 1 night

This property is very inviting. Flowers decorate the outside. Close to a lot of restaurants. Breakfast was available early, which was great for travelers. Traveling solo, I felt very safe.

10

Richard

26 Dec 2024

·

Stayed 1 night

Just off the highway, easy cheek in and restaurants are close. Nice staff.............

10

Danielle

15 Dec 2025

·

Stayed 1 night

Very clean, comfortable bed, great breakfast and coffee station. Location was perfect.

8

Tina

4 Oct 2025

·

Stayed 1 night

Close to many dining options, clean, friendly staff

10

Kathy

26 Aug 2025

·

Stayed 1 night

We were surprised when arriving that we were upgraded to a beautiful suite with hot tub. Staff were friendly and hotel is located in an area with several restaurants

8

Christina

26 Jul 2025

·

Stayed 1 night

Just off the highway, great for a one night stop while on the road

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Dining

Breakfast earns regular praise for hot, varied options and early availability. A few guests found it average or wanted healthier choices or better coffee.

Related guest reviews

8

Justin

9 Jul 2024

·

Stayed 1 night

3 or 4 time staying at hotel and this time the seemed smaller. The breakfast didn’t have as much as before

10

Brandye

12 Sept 2025

·

Stayed 1 night

For what this place is and where it is considering alternatives this is a good place to stay. Overall very clean from the room to the pool area to the lobby. Jacuzzi isn’t very hot but it’s relaxing. Pool is perfect place to get some movement in before bed. Breakfast is also a nice option from biscuits n gravy, sausage and eggs, waffles, oatmeal, cereal, yogurt, boiled eggs, fruit and beverage selection. I thought the bed was super comfortable as well. Super solid option.

8

Susan

15 Sept 2025

·

Stayed 1 night

Staff was friendly and professional, facilities were clean, breakfast was good, hot and cold choices.

10

Christian

5 Oct 2024

·

Stayed 1 night

No odd smells in the room. Hallways were wide enough to drive a car. The best hotel breakfast I've ever seen in terms of variety and freshness. Negatives? Muddy coffee.

10

Sue

17 Jun 2024

·

Stayed 1 night

This was a great place to stay. Staff was ver attentive and friendly. Outstanding hot breakfast. Very clean rooms. We were able to walk to a nearby restaurant infact we had a choice of 4 in a walkable distance.

10

Danielle

15 Dec 2025

·

Stayed 1 night

Very clean, comfortable bed, great breakfast and coffee station. Location was perfect.

10

Elise

22 Mar 2024

·

Stayed 2 nights

All good. Breakfast buffet is really good.

10

Logan

25 Sept 2025

·

Stayed 4 nights

Breakfast was delicious and the staff was super attentive and so respectful

10

Karma

24 Nov 2025

·

Stayed 1 night

Clean rooms, helpful staff, breakfast exceeded expectations.

8

Nathan

29 Dec 2023

·

Stayed 1 night

Room was very pleasant and comfortable. Pool area very nice. Breakfast below average. Front desk person wasn’t the most helpful.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$98
February	US$103
March	US$107
April	US$106
May	US$107
June	US$119
July	US$117
August	US$112
September	US$136
October	US$112
November	US$99
December	US$99

Su	Mo	Tu	We	Th	Fr	Sa
				1 $131	2 $140	3 $131
4 $85	5 $118	6 $131	7 $131	8 $128	9 $143	10 $108
11 $85	12 $103	13 $115	14 $111	15 $120	16 $149	17 $125
18 $92	19 $129	20 $129	21 $129	22 $121	23 $146	24 $150
25 $99	26 $125	27 $129	28 $129	29 $114	30 $115	31 $115

Quality Inn & Suites Zanesville City Center

Prices for Quality Inn & Suites Zanesville City Center

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Accessible

Standard Room, 2 Queen Beds

Mini Suite, Jetted Tub in Bathroom

Efficiency Suite , Hot Tub (No Pets)

Executive Suite , King and Sofa Bed, Hot Tub (No Pets)

Room, 2 Queen Beds, Accessible

Standard Room, 1 King Bed

Room, 1 Queen Bed

Guest reviews of Quality Inn & Suites Zanesville City Center

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn & Suites Zanesville City Center

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $216
20 $94	21 $103	22 $134	23 $145	24 $116	25	26
27 $126	28 $131	29 $133	30 $133