Name: Comfort Inn & Suites Zanesville City Center
Address: 725 Zane St, Zanesville, Ohio, United States of America, Zanesville, Ohio, US
Price range: US$78–US$217 per night
Rating: 8.7

What guests think

Reviews of Comfort Inn & Suites Zanesville City Center depict a value-minded stay where many guests praise the friendly, accommodating staff and comfortable beds, while others report inconsistent cleanliness, dated areas, and intermittent maintenance problems that can impact overall comfort.

The location earns frequent praise for easy access to dining and services, though rooms on the track side can experience noticeable train noise overnight. Breakfast feedback ranges from very good to limited or poorly replenished, and seating can be tight at busy times. Overall, expect straightforward accommodations with solid value, balanced by occasional upkeep issues and potential noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool conditions varied (closures, heater issues, cold water), and the elevator and ice machine were reported out of service at times; some noted construction items in hallways and tight parking.

Related guest reviews

8

Greg

27 Aug 2023

·

Stayed 1 night

Everything was fine. Breakfast was good. Pool was cold.

8

Debbie

27 Nov 2023

·

Stayed 1 night

I missed the ice machine. It was broken.

6

Joseph

24 Nov 2025

·

Stayed 1 night

We arrived at 2pm and went to the desk to see if we could check on early but no one was at the desk. I stood there for awhile, two different people walked by didn’t say anything. I went back out to our car and sat there until 3pm. There was someone at the desk to check us in. Our room was very nice, the staff friendly and breakfast was just enough. The pool looked nice but I didn’t have a bathing suit with me.

6

Edward

7 Aug 2023

·

Stayed 1 night

Checking in, there was no staff at the counter. Had to wait a few minutes for someone to assist us. After checking in and going to the room, found the door was propped open and the bed not made. Told front desk and they sent house keeping person to come finish making the bed. Also found that the bathroom was not cleaned, and had no towels. Sink had what appeared to be sticky pink soda on it. Front desk said they would have towels brought to room but did not, so I found the towel cart in the hallway and was able to get a few small hand towels to use. Found beer bottle caps and toe nails on the floor by the bed. Inside pool was cold due to the pool water heater broke, and had no pool towels to use. I understand they may be short staffed and over worked, but they need to figure out how to fix it and do better.

10

Amber

23 Jun 2025

·

Stayed 2 nights

Hotel is located near a lot of restaurants and stores. Customer service was great. Hotel is a little dated but other than that, we had no issues. Pool was closed down on first day but they had it up and running by the next day.

8

Amber

7 Jul 2025

·

Stayed 2 nights

The hotel was nice and clean. The front desk staff was not very prompt, it took awhile to get someone to service us anytime we went to ask something after trying to first call the front desk. The key cards to the rooms quit working after one use, we had to have ours replaced several times over the 2 day stay. The elevator stopped working so we had to use the stairs the whole second day (luckily my family is well able to do so). The first day there was sausage links as the meat offered at their breakfast, the second day there was no meat offered. Nice place to stay but there are definitely some things that need tended to.

10

Cameron

16 Jun 2023

·

Stayed 4 nights

Stayed here for four days during a hometown visit. Had a nice room overlooking the river. The parking lot is a little tight if you have a big vehicle. The staff was polite and helpful, but there were a lot of construction items (ladders, buckets, etc) in the hallways, and the vending machines were out of order during our stay.

10

pete

22 Mar 2024

·

Stayed 1 night

Great experience sheila at check in greated us with a friendly smile and hello got us all checked in room was perfect. The bed was nice and comfortable Krissy was serving breakfast that day food was nice and hot with plenty of great choices. After a long day a quick dip in the heated pool was great thanks and big shout out to all the great staff.......We always look forward to our stay here with your hotel thank you

10

Amber D

25 Sept 2023

·

Stayed 1 night

I like the pool and the quietness of the town! Had lots of dinner options to choose from and a starbucks beside it for the coffee lovers!

8

Tony

17 Sept 2023

·

Stayed 1 night

While we didn’t use the pool, it was clean and inviting. The breakfast area was small but set up well. Beds and pillows were very comfortable.

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Cleanliness

Feedback is inconsistent: several guests reported dirty floors, hair in bathrooms, odors, or pests, while others found rooms and common areas acceptably clean.

Related guest reviews

4

Melissa

27 Jul 2024

·

Stayed 1 night

The staff were very friendly and quick to help. Overall the quality of the hotel was not good. The lobby and exterior were very nice. Once we entered the room we noticed it was very humid, the carpet felt wet, there was a blood streak in the bed so we were moved to a second room. The second room had sticky floors and a stain across the lamp shade. I cannot say I would ever stay here again.

8

Jennifer

13 Mar 2023

·

Stayed 1 night

Staff was friendly, room had a bad smell but was clean.

4

NATCHAYA

22 Feb 2024

·

Stayed 1 night

Dirty and unkempt

2

Kristen

9 Jan 2023

·

Stayed 3 nights

The lobby was disgusting, dirty and dusty everywhere you looked. The bathtub was disgusting. On our 2nd night at 11pm the smoke alarm started chirping, went to call the front desk... phone didnt work, went to leave the door and couldnt get out it was stuck (wasnt the only time that happened, that morning my husband had to throw himself into the door to get it to open). Took my husband 5 min to get out. Id there was a fire we would be trapped!!! Got moved to a different room, that bath was also disgusting. Our third morning we went down to have breakfast, milk was spoiled(even though the date was 1/10) the fruit salad was just about rotten and everything was disgusting along with under the tables. the 4th morning my husband woke up early in the morning with 2 bites on his wrist and one on his finger. Enough was enough we packed and left. I dont recommend this hotel to anyone. It should be 1/10.

6

Amy

25 May 2023

·

Stayed 1 night

The floor in our room was filthy. My feet were black on the bottom. The evening staff was fantastic.

6

David

28 Jul 2024

·

Stayed 2 nights

Staff was amazing. Room was not cleaned well and outdated. 3 star.

6

Becky

12 Oct 2025

·

Stayed 2 nights

Someone left there colored washcloth in the shower which tells me the shower wasn’t cleaned in between room rentals. Air conditioner would not work unless it was set on 62. Other than that good stay.

4

ROBERT L BYES

16 Sept 2023

·

Stayed 4 nights

Not clean

2

Jonathan

13 Nov 2024

·

Stayed 1 night

The hotel had cockroaches on the walls not clean at all

10

Jason

10 Aug 2024

·

Stayed 1 night

After a long day it was nice to be greeted by a smiling face and sleep in a comfortable clean room!

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Rooms

Beds are generally comfortable, but rooms range from updated to dated, with some reporting humidity, loud or cycling A/C, and notable noise near stairwells or the adjacent train tracks.

Related guest reviews

6

Jessie

3 Nov 2025

·

Stayed 1 night

A lot of noise in middle of night. Room close to stairwell and door opened and closed multiple times around 1-2am. Old/outdated rooms but pretty clean. Bed comfortable.

6

Teresa

10 Sept 2025

·

Stayed 1 night

Lady who checked me in was very cordial and sweet. Room was on the back side of hotel, very loud train traffic all evening and into early morning. Room was clean. Bathroom, where tub and toilet are, had lots of hair on the floor. Bathtub had the interior lining coming off of the sides. Like paint peeling. Lots of surrounding restaurants and Starbucks within walking distance.

4

Rondia

9 Jun 2024

·

Stayed 1 night

$200 cash deposit required at check in, room refrigerator unplugged and everything else was plugged into an extension cord that was shut off. Staff was snippy (but that may have been because I was not pleasant about having to go find a back to withdraw a cash deposit before I could check in). Room appears clean but not updated.

6

Kathy

3 Mar 2023

·

Stayed 1 night

Hotel needs a major refresh. They also need to disclose that the backside of the building is just feet away from very active train tracks! Couldn’t fall asleep with the amount of trains running through at night.

4

Frank

26 Sept 2025

·

Stayed 4 nights

the staff was very pleasant but the room smelled musty, the bathroom was extremely small and a train track was very close to the faciity

10

Lori

27 Feb 2023

·

Stayed 1 night

I’ve stayed at the other hotels in the area and this is a great option, would stay again. Hotel has been renovated and has nice features like a touch lighted mirror & ubs in the desk. King size room has a fridge & microwave. I was on the first floor and the cars that park outside your window can be loud but I should have asked for a higher floor. But overall, great hotel

10

Leanne

13 Aug 2023

·

Stayed 1 night

The bed was extremely comfortable. I have difficulty in most hotels but this bed did not cause me discomfort. The remote didn’t work…lol. But overall the room was comfortable and very spacious. I have a housekeeping business, so it wasn’t quite up to my standard of clean, but it was tolerable.

6

Elizabeth

8 Jun 2025

·

Stayed 2 nights

The hotel room felt damp and humid. The A/C was very loud. The breakfast was fine but there was not enough seating.

4

Katherine

27 Jul 2024

·

Stayed 1 night

I don't think the cost matched the condition. First, the queen sized bed was more like a full sized bed. The AC got very cold then would cut off and get warm. The AC would turn on and off so often that it was hard to sleep. Lastly, the photos in the review make the hotel look freshly painted and nicer than it was. I don't see myself booking with this hotel again.

6

Derwood

30 Sept 2025

·

Stayed 2 nights

Rooms are mid-level.

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Service

Staff are frequently described as friendly, accommodating, and responsive, though guests sometimes encountered slow or absent front-desk coverage and occasional difficulties getting extra towels or assistance.

Related guest reviews

8

Mary

21 Jul 2024

·

Stayed 1 night

I really liked my stay at this property. The staff was amazing at check in, they answered all my questions. The room was “weird” when I first walked in but only because of the set up. However was recently updated. The bathrooms could use more lighting but otherwise I didn’t have any issues. The gentleman working during checkout was rather rude and not friendly. I would stay again for sure!

10

Anthony

10 Oct 2024

·

Stayed 4 nights

Over all, fantastic stay. Only complaint, my keys kept not working. Every staff member was smiling and greeting every guest I seen them interacting with.

10

Jeffrey

16 Aug 2024

·

Stayed 1 night

We had a water backup in the tub when taking a shower. Told the receptionist about it and she called maintenance and they fixed it while we were out to dinner. Excellent service. Receptionist was also very cordial. The breakfast in the morning was way above expectation. Very good!

8

Karri

11 Feb 2025

·

Stayed 3 nights

Our toilet in the room overflowed and the bathroom was flooded. Kane from maintenance came quickly to the room and fixed the toilet issue. He was so friendly and apologized for the inconvenience. He was extremely polite and efficient at cleaning up the mess. He is definitely a superstar employee!!!

6

Edward

7 Aug 2023

·

Stayed 1 night

Checking in, there was no staff at the counter. Had to wait a few minutes for someone to assist us. After checking in and going to the room, found the door was propped open and the bed not made. Told front desk and they sent house keeping person to come finish making the bed. Also found that the bathroom was not cleaned, and had no towels. Sink had what appeared to be sticky pink soda on it. Front desk said they would have towels brought to room but did not, so I found the towel cart in the hallway and was able to get a few small hand towels to use. Found beer bottle caps and toe nails on the floor by the bed. Inside pool was cold due to the pool water heater broke, and had no pool towels to use. I understand they may be short staffed and over worked, but they need to figure out how to fix it and do better.

10

Cheryl L

17 Oct 2024

·

Stayed 2 nights

I have to say, the staff was very accomodating and pleasant. The TV did not work correctly. There were 2 staff that went above and beyond to correct it for me. Angie and Rob should be noted for their outstanding support. Angie stayed late beyond her shift. Rob came in from home to assist. Please know they are obviously an asset to your organization.

8

Trina

15 Jul 2025

·

Stayed 1 night

Customer service was excellent.

8

Amber

7 Jul 2025

·

Stayed 2 nights

The hotel was nice and clean. The front desk staff was not very prompt, it took awhile to get someone to service us anytime we went to ask something after trying to first call the front desk. The key cards to the rooms quit working after one use, we had to have ours replaced several times over the 2 day stay. The elevator stopped working so we had to use the stairs the whole second day (luckily my family is well able to do so). The first day there was sausage links as the meat offered at their breakfast, the second day there was no meat offered. Nice place to stay but there are definitely some things that need tended to.

4

Chelsi

18 Jun 2023

·

Stayed 1 night

Our room was nice and clean. However, the hallway at the other end of our room had piles of laundry on the floor outside the doors, and overall it did not feel like the staff were prepared for the large amount of people who were staying there. It was difficult to reach the front desk staff and when I asked for an extra shower towel and was told that there were no extras available. The free Breakfast was good.

10

Sherry

20 Apr 2025

·

Stayed 2 nights

THE STAFF WAS SWEET AND ATTENTIVE...

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Location

Convenient for access to restaurants, stores, and local destinations, but proximity to active railroad tracks can bring nighttime noise for track-facing rooms.

Related guest reviews

10

Jack

17 Nov 2024

·

Stayed 1 night

Enjoyed the fact that the hotel was 10 minutes from the venue we were performing at!

10

Rebecca

18 Sept 2025

·

Stayed 1 night

Staying here enabled us to get to The Wilds for early morning tour.

6

Kathy

3 Mar 2023

·

Stayed 1 night

Hotel needs a major refresh. They also need to disclose that the backside of the building is just feet away from very active train tracks! Couldn’t fall asleep with the amount of trains running through at night.

6

Linda

25 Jan 2025

·

Stayed 2 nights

Nice location for restaurants while staying there.

10

Amber

23 Jun 2025

·

Stayed 2 nights

Hotel is located near a lot of restaurants and stores. Customer service was great. Hotel is a little dated but other than that, we had no issues. Pool was closed down on first day but they had it up and running by the next day.

8

David

31 Aug 2025

·

Stayed 6 nights

A good economical choice, conveniently located in an area with numerous dining options within easy walk or short drive.

8

Michael

17 Oct 2025

·

Stayed 3 nights

Close to work

10

Barry

2 Dec 2024

·

Stayed 2 nights

Convenient location for us

8

Jeffery

5 May 2025

·

Stayed 1 night

Too close to the railroad tracks. Freaked me out in the middle of the night

8

Julie

8 Nov 2024

·

Stayed 1 night

We will definitely stay here again. The lobby and breakfast area was spotlessly clean and the front desk was manned and friendly. Easy to reach and right next to a lot of good chain restaurants.

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Dining

Breakfast quality and variety vary from very good to limited, with reports of undercooked or unavailable items and occasional replenishment issues; the breakfast area can also feel small with limited seating during busy times.

Related guest reviews

10

Jeffrey

16 Aug 2024

·

Stayed 1 night

We had a water backup in the tub when taking a shower. Told the receptionist about it and she called maintenance and they fixed it while we were out to dinner. Excellent service. Receptionist was also very cordial. The breakfast in the morning was way above expectation. Very good!

10

Lance

21 Oct 2024

·

Stayed 1 night

The hotel was conveniently located for what we needed it for and very reasonably priced. The room was clean and nice and very quiet on the Friday night that we were there. The kids enjoyed the free breakfast and the swimming pool. Altogether a good experience.

6

Elizabeth

8 Jun 2025

·

Stayed 2 nights

The hotel room felt damp and humid. The A/C was very loud. The breakfast was fine but there was not enough seating.

6

Stephen

17 Jul 2023

·

Stayed 3 nights

Nice to have the hot breakfast, but it was not well attended. One day items were gone long before closing time, and another day some items that needed to be hot, were barely warm. Overall, 3 day stay rates an 'Average' rating. Not bad, nothing special.

2

Kristen

9 Jan 2023

·

Stayed 3 nights

The lobby was disgusting, dirty and dusty everywhere you looked. The bathtub was disgusting. On our 2nd night at 11pm the smoke alarm started chirping, went to call the front desk... phone didnt work, went to leave the door and couldnt get out it was stuck (wasnt the only time that happened, that morning my husband had to throw himself into the door to get it to open). Took my husband 5 min to get out. Id there was a fire we would be trapped!!! Got moved to a different room, that bath was also disgusting. Our third morning we went down to have breakfast, milk was spoiled(even though the date was 1/10) the fruit salad was just about rotten and everything was disgusting along with under the tables. the 4th morning my husband woke up early in the morning with 2 bites on his wrist and one on his finger. Enough was enough we packed and left. I dont recommend this hotel to anyone. It should be 1/10.

8

Amber

7 Jul 2025

·

Stayed 2 nights

The hotel was nice and clean. The front desk staff was not very prompt, it took awhile to get someone to service us anytime we went to ask something after trying to first call the front desk. The key cards to the rooms quit working after one use, we had to have ours replaced several times over the 2 day stay. The elevator stopped working so we had to use the stairs the whole second day (luckily my family is well able to do so). The first day there was sausage links as the meat offered at their breakfast, the second day there was no meat offered. Nice place to stay but there are definitely some things that need tended to.

10

Kevin

27 Nov 2024

·

Stayed 1 night

We had a great check in process, I mistakenly ordered a king room but needed a double and they were very accommodating. Great breakfast.

6

Laura

18 Oct 2024

·

Stayed 1 night

Friendly staff. Nice public area. Room and hallway worn. Sink slow draining. Breakfast ok but, undercooked sausage.

8

Tony

17 Sept 2023

·

Stayed 1 night

While we didn’t use the pool, it was clean and inviting. The breakfast area was small but set up well. Beds and pillows were very comfortable.

8

Mark

29 Oct 2023

·

Stayed 2 nights

All was good. Free breakfast was very bad not much options

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Month	Average price
January	US$89
February	US$96
March	US$104
April	US$102
May	US$102
June	US$110
July	US$116
August	US$110
September	US$123
October	US$102
November	US$92
December	US$90

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $217
20 $113	21 $114	22 $125	23 $134	24 $101	25 $141	26 $146
27 $102	28 $120	29 $124	30 $123

Su	Mo	Tu	We	Th	Fr	Sa
				1 $115	2 $131	3 $120
4 $90	5 $119	6 $124	7 $125	8 $114	9 $118	10 $109
11 $78	12 $106	13 $124	14 $119	15 $113	16 $124	17 $121
18 $89	19 $126	20 $132	21 $128	22 $123	23 $138	24 $142
25 $99	26 $129	27 $127	28 $132	29 $113	30 $116	31 $113

Comfort Inn & Suites Zanesville City Center

Prices for Comfort Inn & Suites Zanesville City Center

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Room, 1 Queen Bed, Accessible

Suite, 1 King Bed with Sofa Bed

Standard Room, 1 King Bed

Standard Room, 1 Queen Bed

Guest reviews of Comfort Inn & Suites Zanesville City Center

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

FAQs about Comfort Inn & Suites Zanesville City Center

Prices for upcoming dates