Name: Extended Stay America Suites - Philadelphia - Plymouth Meeting - East
Address: 437 Irwins Lane, Philadelphia, Pennsylvania, United States of America, Philadelphia, Pennsylvania, US
Price range: $75–$213 per night
Rating: 7.55

What guests think

At Extended Stay America Suites - Philadelphia - Plymouth Meeting - East, reviewers describe a budget, no-frills stay with convenient highway access and kitchens, but recurring cleanliness and maintenance issues, strong odors, and limited breakfast consistently shape the experience.

Service feedback is mixed—some find the team friendly and accommodating, while others report rude or absent front-desk staff and slow responses. Rooms are frequently described as dated and worn with plumbing and A/C problems, noise, and occasional pests, though a minority found them comfortable or spacious. Housekeeping is limited with towel exchanges and trash handled by guests, and kitchenware typically available only on request. Expect a very basic stay with variable standards.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are dated and basic; in-room kitchens often lack cookware unless requested, and there is no ice machine. Some guests noted a dirty or undermaintained gym and garage, on-site laundry causing vibration, and limited parking.

Related guest reviews

4

Desiree

Aug 11, 2024

·

Stayed 1 night

Tub was dirty, water took a long time to get hot, wasn't told there was no kitchenware in the rooms, fridge was dirty.

2

Andrea

May 24, 2025

·

Stayed 4 nights

the carpets are dirty and smelly , they need to be cleaned also the smell of the hotel is horrible, the parking Garage is nasty and dirty . The trash in the trash Room is filthy ,most of things in the Hotel doesn't work , and the water pressure in the shower is low and when I first arrived I hadto wipe down the window and window sill and reclean my room it was so nasty and smelly. What they need to do is lower their prices the price isn't worth the stay at the Extended stay America .

4

Ari

Nov 12, 2023

·

Stayed 8 nights

Overall it was ok but a couple of times a day the whole room would shake for about 5 mins. At night, it would wake me up. The front desk staff told me it’s from their washer/dryer.

10

Katharina

May 26, 2024

·

Stayed 2 nights

It was absolutely good for a two night stay. Conveniently located close to shopping mall. Nice staff, good laundry facilities.

6

Linda

Jun 15, 2025

·

Stayed 1 night

Hotel check in went well. Rooms are ok. There is no ice machine or drinking fountain but room does have ice cubes trays to make ice. The exercise room was dirty. No wipes or sanitizer to clean machines. Floor was dirty. Breakfast is just coffee and breakfast bars.

4

Susan

Jun 13, 2023

·

Stayed 3 nights

Pretty disappointed- dirty floors and bathroom- NO ICE MACHINE!!!! Are you kidding me!! Had to ask for everything in the kitchen - had no coffee cups!! NEVER STAYING THERE AGAIN!! People hanging in the parking lot - leaving their garbage!! Just gross!!

10

chemloul

Mar 26, 2024

·

Stayed 1 night

Parking lot is too small

6

Shyara

Apr 14, 2024

·

Stayed 4 nights

Early check in was not available. Breakfast was a lie since they only have snack bars… there were no restrooms available in common areas.

8

Kathleen

Nov 2, 2024

·

Stayed 1 night

They offer good rooms with the convenience of a full sized fridge, microwave and stovetop. We were given a handicapped room for this last minute booking, so the room was spacious, but didn't have a sitting area or counter space in the bathroom. We did have a leather chair and an office chair with a nice sized table. All of the staff were very friendly and accomodating, from the desk people to the cleaning staff and maintenance guy. There is a free grab and go breakfast featuring wrapped muffins, breakfast bars, plain oatmeal packets and coffee. Staff found me flavored oatmeal upon request. If you want a coffee pot in your room, bring your own. I was told by another guest that they didn't currently have any. They do have other kitchen items such as dishes, pots and pans, and towels available for use. They are conveniently located right off of major highways, about a half hour from Phili. They are affordable and offer a good value for your money.

6

Lisa

Apr 12, 2025

·

Stayed 1 night

My room was clean, but the bathroom tub was not clean at all. It looked like it had a dirt ring around the tub, and the drain area and handles to turn on the water were covered in built-up soap. Also, there were no supplies in the room to utilize the kitchen, no utensils, cookware, dishes, or even dish soap. I planned to have a prepared meal in my room, so I bought the prepared food, but there wasn't anything to serve the food on. Also, I was told that there was breakfast in the morning. At 7:45 am, the breakfast area was not neat and clean and only consisted of Nutragrain bars, oatmeal packs, and coffee. That is not breakfast and doesn't even make it as a continental breakfast. This place needs some improvement.

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Cleanliness

Cleanliness is a recurring issue, with many reports of dirty floors and carpets, unclean bathrooms, strong smoke or weed odors, and stained fixtures. Multiple reviews mention roaches, with a few noting bedbugs or mice.

Related guest reviews

2

Tara

Jan 1, 2024

·

Stayed 1 night

Hotel is DIRTY! Kitchenette is covered in mold, carpet is filthy. I checked out 5 minutes after checking in. Do not recommend

2

David

Jul 31, 2025

·

Stayed 1 night

This hotel is the worst I have ever visited. It is dirty and smells like cigarette every where

4

Rachel

Apr 24, 2025

·

Stayed 1 night

When I arrived, there was no one to check me in. I waited over 25 minutes for an employee to return to check me in. The entire hotel smelled like weed, even the room. My room was filthy and moldy, the toilet seat was coming off the hinges, the floor was so dirty my feet turned black, and the shower was not cleaned. The entire room smelled like weed. I will never stay here again.

4

Chris

Aug 24, 2025

·

Stayed 1 night

Floors dirty which turned your feet black. Loud ac unit with bad motor. Bed worn out. No real breakfast. Rude check in guy. Halls dirty. Place needs renovations. Window were so dirty you could hardly see out of them. Seedy people walking strong.

2

Latosha

Aug 21, 2025

·

Stayed 1 night

ROACHES!!!!!!!!

2

Igor

Sep 28, 2025

·

Stayed 1 night

Very very poor conditions for a hotel. Rooms are dirty, carpets are not cleaned after guests. Do not stay here

2

Anthony

Sep 26, 2025

·

Stayed 1 night

It was horrible I order a standard room with King size bed didn't get it they gave my room away.. then they gave me a handicap room which I'm not and I also had to kill roaches in the room and especially in the bathroom I'll never stay there again the manager Kim was nice said she will process my refund

2

Q

Jul 26, 2024

·

Stayed 1 night

Room was dirty and smelled bad

2

Kristen

Jun 12, 2024

·

Stayed 1 night

The hotel was extremely dirty snd unkept. It too many attempts to even get into the room as the door knob was broken. The floors were sticky (my shoes stuck to it),mold around the bathtub and dirty sink, counter and refridgerator. Windows were filthy. I would even go near the beds. Lobby was dark and dingy. Several questionable individuals smoking right outside and surrounding hotel and entry way. Some in parking. I felt unsafe and the place was not sanitary and clean. For my safety (both cleanliness and questionable individuals and door lock). I immediately left and requested a refund.

2

Dodley

Jul 27, 2025

·

Stayed 1 night

It was dog hair on my stuff and all over the place it wasn’t clean

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Rooms

Rooms are often described as worn and outdated, with plumbing issues, loud or faulty A/C, small beds, and noise from neighbors or building laundry. A minority reported them comfortable or spacious.

Related guest reviews

4

Michael

Dec 2, 2023

·

Stayed 2 nights

Bathroom sink all but inoperable. Bathroom exhaust fan extremely loud/malfunctioning. Shower water pressure much to low

4

Jillian

Jul 1, 2025

·

Stayed 1 night

Phone in room had no cord and toilet didn't work properly

4

Kevin

Apr 26, 2024

·

Stayed 1 night

The shower had one tiny bottle of shampoo and a small bar of soap. The water pressure was not good. The beds were tiny.

2

Brijinder

Jul 20, 2025

·

Stayed 2 nights

Property is horrible. Changed rooms 3 times as toilets kept clogging up. Hotel is a mess. Rooms are extremely very basic and out dated

6

Lauren

Nov 28, 2025

·

Stayed 1 night

The stay was fine and staff nice, but the furnishings were old and a bit damaged. The bathroom could have been cleaned more carefully as well. Pretty basic place but convenient and pet friendly. Wouldn't recommend for an extended stay though, ironically enough!

4

Brian

Jan 17, 2025

·

Stayed 3 nights

This property is in need of an update. My room was new in perhaps 1990? Missing everything like stoppers for drains, curling up floor covering, no knobs, stuff like that. Really really old and run down. Better options nearby.

4

Chris

Aug 24, 2025

·

Stayed 1 night

Floors dirty which turned your feet black. Loud ac unit with bad motor. Bed worn out. No real breakfast. Rude check in guy. Halls dirty. Place needs renovations. Window were so dirty you could hardly see out of them. Seedy people walking strong.

6

Amy and John

Nov 15, 2024

·

Stayed 1 night

The gentleman checking us in was fast and helpful. Unfortunately the lobby smelled of weed. The guests next to us (though there was an electrical closet between us) had their TV so loud that we could hear word for word in our room. We needed the front desk to address the situation, which they did. The guest did turn down the TV, but all through the night and until our 9:00 checkout we could still hear a TV…just not as loud as before. The sink was hard to turn on without the water spraying all over us. The vanity had a missing piece so we just saw the glue from where the piece should have been. The room itself was clean. Breakfast was the most limited I’ve ever seen in a hotel. There were a few muffins and some hot drinks.

2

Nicholas

Apr 5, 2025

·

Stayed 1 night

Kids were playing soccer in their room above us from 11:30 pm to 6 am. Called front desk at 2 am to complain about constant noise, running and jumping. They did nothing. Will never stay here again.

2

James

May 18, 2024

·

Stayed 1 night

No remote, no shampoo, bathroom had molding ripped off sink, the room literally shook all night and into the morning due to the laundry room being under our room. We called front desk three times and they told us there was nothing they could do about our bed literally shaking . We didn’t sleep all night long. It was Absolutley awful.

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Service

Service is mixed: several guests praised friendly, helpful staff and specific managers, while others reported rude or absent front-desk coverage, check-in delays, wrong keys or rooms, and poor problem handling.

Related guest reviews

10

John

Mar 18, 2025

·

I have stayed here many times the staff always makes me feel like family. Kim the manger is always so friendly and helpful

10

John

Apr 21, 2025

·

Stayed 1 night

I have stayed here several times the staff always treat me like family

4

GRETCHEN

Oct 28, 2024

·

Stayed 2 nights

The front desk attendant was not friendly or accomodating. Room was not ready at 3pm check in time.

4

Jonathan

Oct 3, 2024

·

Stayed 1 night

Office staff were rude. Were not interested in helping us get online and didn't know how. Room was not available when we arrived at 6:15 pm. Disorganized, rude women at front desk. Halls smelled like old Chinese restaurant. Room was unclean, telephone was greasy. Toilet bowl was filthy and stained. Awful place...

2

Ann

Jun 26, 2023

·

Stayed 1 night

Horrible experience. Very unhappy. We reserved a room at the Plymouth Extended Stay hotel for one night on June 24. The desk clerk was horrible. She first said she saw the reservation but said they didn’t have a queen room available, when asked what they did have available, she asked who we reserved with. We said Expedia, she said she didn’t have any rooms. We reminded her of the reservation and she said “ I don’t have anything to do with expedia”.. it was after midnight, hotels were booked all around. Didn’t find a bed til 2:30 am. Horrible nasty desk clerk. Feel she was lying on top of it. Worst experience ever with Expedia and Extended stay.

8

Robert

Jun 2, 2025

·

Stayed 3 nights

Check in staff on Friday was able to accommodate us for an early check in

4

Rachel

Apr 24, 2025

·

Stayed 1 night

When I arrived, there was no one to check me in. I waited over 25 minutes for an employee to return to check me in. The entire hotel smelled like weed, even the room. My room was filthy and moldy, the toilet seat was coming off the hinges, the floor was so dirty my feet turned black, and the shower was not cleaned. The entire room smelled like weed. I will never stay here again.

10

Lisa

Jul 31, 2024

·

Stayed 1 night

The management team was amazing they helped me every way they could. It was great stay. The manager Kim went above and beyond for every customer and it was great to see the team working together

2

Catherine

Mar 5, 2023

·

Stayed 1 night

We arrived around 10:30 pm and found no one at the front desk. We called and called into the back room. After about 10 minutes a woman came out to answer the phone. We asked if we could check in; the answer was no because the internet was not working. After waiting another 15 minutes, we decided to call Hotels.com and get a refund. This process took another 20 minutes. We would never recommend this hotel chain.

10

Mary

May 25, 2023

·

Stayed 1 night

I enjoyed the staff attitude & helpfulness, great customer service!

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Location

Convenient to highways, Plymouth Meeting Mall, and nearby restaurants and stores. Some guests noted safety or wayfinding concerns around the parking areas.

Related guest reviews

10

CHRISTOPHER

Mar 29, 2025

·

Stayed 1 night

Easy to find and affordable

10

Sallie

Feb 19, 2023

·

Stayed 1 night

Nice kitchen, we microwaved a meal with dishes they provided, king size mattress was very comfortable, ideal location near Whole Foods and many stores

10

Stephanie

Jan 22, 2023

·

Stayed 1 night

Check in was easy. They allow dogs for a small fee which is why I stay at this chain. Room was clean, no frills but you know that going in. Full fridge, microwave and stove top. Convenient location off the highway, and not far from stores and food.

8

Julian

Mar 10, 2024

·

Stayed 2 nights

I enjoyed my stay at this chain hotel. The service was good, the location was accessible, the room was very clean, and I found a really good deal on this hotel. Overall, I had a good experience.

2

Christina

Jan 12, 2025

·

Stayed 4 nights

I did not feel safe. I would never stay here again!

8

Kathleen

Nov 2, 2024

·

Stayed 1 night

They offer good rooms with the convenience of a full sized fridge, microwave and stovetop. We were given a handicapped room for this last minute booking, so the room was spacious, but didn't have a sitting area or counter space in the bathroom. We did have a leather chair and an office chair with a nice sized table. All of the staff were very friendly and accomodating, from the desk people to the cleaning staff and maintenance guy. There is a free grab and go breakfast featuring wrapped muffins, breakfast bars, plain oatmeal packets and coffee. Staff found me flavored oatmeal upon request. If you want a coffee pot in your room, bring your own. I was told by another guest that they didn't currently have any. They do have other kitchen items such as dishes, pots and pans, and towels available for use. They are conveniently located right off of major highways, about a half hour from Phili. They are affordable and offer a good value for your money.

8

Brian

Nov 10, 2023

·

Stayed 1 night

Good price Good location

8

Victor

Jun 30, 2024

·

Stayed 2 nights

The room was huge and clean. The breakfast was just prepackaged oatmeal, prepackaged muffins, and Nutrigrain bars. No the best but it was free. I would stay there again because the price was right. The parking lot was safe and there was a mall with a nice theatre and restaurants about 1/2 mile away. All of the employees were nice.

10

Roxanne

Mar 23, 2023

·

Stayed 1 night

Room was clean. Very close to Plymouth Metting mall with a huge variety of restaurantsto choose from.

6

Frank

May 13, 2025

·

Stayed 1 night

Property address didn't take you to the place but hotel behind it. Hold fees due to other clients that stay longer not paying. Very outdated and smelled like smoke throughout.

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Dining

Breakfast is very limited grab-and-go—typically coffee plus packaged muffins, bars, or oatmeal—and is sometimes understocked. Several reviews said there was effectively no breakfast despite advertising.

Related guest reviews

6

John

Oct 29, 2024

·

Stayed 1 night

Room was ok. Hallways dirty, kinda looked run down. Breakfast was a joke.

6

Madelyn

Jul 16, 2024

·

Stayed 2 nights

Site said free breakfast, but it was just coffee and muffins

6

Linda

Jun 15, 2025

·

Stayed 1 night

Hotel check in went well. Rooms are ok. There is no ice machine or drinking fountain but room does have ice cubes trays to make ice. The exercise room was dirty. No wipes or sanitizer to clean machines. Floor was dirty. Breakfast is just coffee and breakfast bars.

10

Kathleen

Jun 22, 2024

·

Stayed 1 night

We only stayed overnight, but the kitchen was sufficient for a longer stay. They had all sorts of dishes and kitchen items available on request. It was comfortable and clean. The included breakfast was nothing special, oatmeal, nutrigrain bars, or wrapped muffins. They did have regular brewed or decaf coffee packets or tea. Everything was clean.

8

Hridaya

Aug 27, 2023

·

Stayed 1 night

Should improve breakfast it was takeaway breakfast and it was horrible. Now there are no covid days why serving takeaway breakfast really disappointing

6

alexandra

Mar 11, 2024

·

Stayed 1 night

Stayed 2 different times in the span of 10 days. It was okay. By 8am most of the breakfast offerings were empty - the hot water was lukewarm and the coffee was empty. You were out of cream... I don't need a luxurious hot bar but I do need a quick cup of joe. Otherwise, the facility reflects the price, which is fine by me.

2

Alesha

Apr 6, 2025

·

Stayed 1 night

The room was dirty. Breakfast means coffee and nutrigrain bars.

8

Victor

Jun 30, 2024

·

Stayed 2 nights

The room was huge and clean. The breakfast was just prepackaged oatmeal, prepackaged muffins, and Nutrigrain bars. No the best but it was free. I would stay there again because the price was right. The parking lot was safe and there was a mall with a nice theatre and restaurants about 1/2 mile away. All of the employees were nice.

10

Omar

Apr 30, 2025

·

Stayed 3 nights

We like the location, good crew attitude and was clean. Don’t like the breakfast was not even a continental and Bathroom needs some maintenances like paint walls. In general good place to sleep, I will return.

6

Lisa

Apr 12, 2025

·

Stayed 1 night

My room was clean, but the bathroom tub was not clean at all. It looked like it had a dirt ring around the tub, and the drain area and handles to turn on the water were covered in built-up soap. Also, there were no supplies in the room to utilize the kitchen, no utensils, cookware, dishes, or even dish soap. I planned to have a prepared meal in my room, so I bought the prepared food, but there wasn't anything to serve the food on. Also, I was told that there was breakfast in the morning. At 7:45 am, the breakfast area was not neat and clean and only consisted of Nutragrain bars, oatmeal packs, and coffee. That is not breakfast and doesn't even make it as a continental breakfast. This place needs some improvement.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$89
February	$91
March	$90
April	$102
May	$127
June	$130
July	$117
August	$97
September	$98
October	$99
November	$100
December	$83

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $81	15 $78	16 $80	17 $81	18 $117	19 $213
20 $75	21 $80	22 $85	23 $83	24 $100	25 $148	26 $158
27 $89	28 $83	29 $95	30 $89

Su	Mo	Tu	We	Th	Fr	Sa
				1 $81	2 $126	3 $146
4 $88	5 $82	6 $83	7 $86	8 $97	9 $141	10 $142
11 $92	12 $87	13 $86	14 $86	15 $82	16 $150	17 $151
18 $83	19 $81	20 $80	21 $80	22 $90	23 $92	24 $152
25 $84	26 $76	27 $85	28 $78	29 $80	30 $93	31 $107

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Monthly average prices

About this property

Location

Guest reviews

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Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Extended Stay America Suites - Philadelphia - Plymouth Meeting - East

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