Is parking available at the property?

Self parking is available on-site for a fee of USD 15.00 per night, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon for a fee of approximately USD 18.99 per person.

Are pets allowed at the property?

Pets are allowed, with a maximum fee of USD 75.00 per pet, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 4:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features elevators, stair-free paths to entrances, wheelchair-accessible registration desk, lounge, and on-site restaurant, as well as a wheelchair-accessible pool.

What is the location of the property in relation to key landmarks?

The property is centrally located in Scranton, just steps from the Lackawanna County Visitors Bureau and within a 5-minute walk of the University of Scranton. It is 0.9 mi from Steamtown National Historic Site and 1.5 mi from Nay Aug Park.

Is there a swimming pool at the property?

Yes, the property features an indoor pool and a hot tub, available for guests to enjoy.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 20.00 per night, subject to availability. Advance request or confirmation may be required.

Hilton Scranton Conference Center Hotel

Average nightly price at Hilton Scranton & Conference Center by month, last 12 months (USD)
Month	Average price
January	US$97
February	US$118
March	US$126
April	US$138
May	US$142
June	US$168
July	US$138
August	US$140
September	US$153
October	US$132
November	US$114
December	US$112

What guests think

At Hilton Scranton & Conference Center, travelers consistently praise the friendly staff, central location near the University and downtown attractions, and convenient on-site dining, while noting dated rooms, inconsistent cleanliness, frequent pool or hot tub issues, and paid garage parking.

Rooms are often spacious and comfortable, though several reviews mention dim bathroom lighting and intermittent maintenance issues. Amenities like an airport shuttle, a small gym, and pet-friendly options add convenience, while occasional housekeeping lapses or billing mix ups were noted. Overall, expect a practical full-service stay with helpful amenities and variable room condition.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub are a frequent pain point, with closures or cold water noted, though the small gym (with a Peloton), lobby bar, and an airport shuttle are appreciated. Parking is in a nearby garage and typically carries a fee; pets are allowed for a charge.

Related guest reviews

6

Katie

1 May 2025

·

Stayed 1 night

Hot tub was closed and the pool was cold. Light also not attached to the wall of the pool.

10

Viclif

9 Aug 2024

·

Stayed 1 night

Fee for parking

8

NEILY

7 Dec 2024

·

Stayed 1 night

I stayed here with my daughter to go visit University of Scranton. It was 3 minutes away and it offered breakfast fro a minimal fee which was great to have. Hotel is older but very well kept and clean pool on 1st floor as well as Gym. Parking was tricky for an additional 15.00 a night not on site but next door. I parked on the street for free. I highly recommend it you stay here if you need a clean comfortable safe place to stay.

10

Kenneth

4 Aug 2024

·

Stayed 1 night

Easy check in and front desk staff was very helpful with parking and dining options nearby. Great lobby bar - live jazz in the evening was terrific. The best part was how quiet the room was. We didn't have breakfast but it looked good.

10

George

25 Jul 2023

·

Stayed 1 night

They advertise they are pet friendly. Sure they are for a $50 fee. Real friendly.

10

Eric

19 Aug 2024

·

Stayed 1 night

After a long day of driving, it was a nice place for the night. Pool and hot tube were nice. Wish the hot tub was a bit warmer.

8

Mark

30 Aug 2025

·

Stayed 1 night

very disappointed that the pool was not operational. Parking also was a bear.

8

Alexey

9 Nov 2025

·

Stayed 2 nights

Jacuzzi was not functional during my stay, this was one of main reasons to book this hotel.

10

Tammy

18 Aug 2025

·

Stayed 3 nights

Five days stay four days pool. Out of order spa down 5 needed pool. I need for my health contdtion that y I choose with pool Friday afternoon pool down to Monday morning

8

Cindi

21 Sept 2024

·

Stayed 2 nights

Good location to University…was there for a visit. Thankful for hotel shuttle to and from airport!

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback varies: many found rooms and public areas clean, but recurring reports cite stained carpets, mildew in bathrooms, musty odors, and occasional missed housekeeping.

Related guest reviews

4

Candy

15 Dec 2023

·

Stayed 1 night

It was pretty old and could use some updating. There was mold on our shower curtain and our toilet was clogged when we checked in. Fine for a night but I wouldn’t have wanted to stay longer.

4

Mary

19 Jun 2024

·

Stayed 1 night

The hotel staff were wonderful, and the buffet breakfast was great! However, the room I was given had nasty, stained, dirty, rucked up carpet, and there was mold in the shower. For what I paid, and the reputation of the Hilton, I expected better.

4

Maths

29 Aug 2025

·

Stayed 3 nights

Carpets are very dirty. The room is dark (no proper lights). Aircondion noicy. Bad smell in the room.

2

Santa

3 Jul 2025

·

Stayed 1 night

The property main areas are well kept but the rooms and hallway to the rooms, at least on floor 3, was very rundown. Tiles were missing in the bathroom. Hallway to the room and the room carpeting was stained and dirty! The bathroom mirror was streaked and not clean. There was a puddle of water around the toilet tank, yuck. Worst of all, I asked that the bathroom floor be cleaned, mirror be cleaned and even the refrigerator emptied out as it had open soft drink cups in it. When I returned to my room that evening the floor was dry but stained so not sure it was cleaned. The mirror was not cleaned and the refrigerator still had the last guest’s drinks in it. GROSS When I spoke to the staff the next morning I was told there was nothing they could do because I booed with a third party and was not interested in seeing the images I took. Unfortunately, this property is not holding up the Hilton brand standards or that what I think your company expects. I would like some sort of compensation and although I will be traveling to this area multiple times a year I will not we staying at this property.

6

Amanda

15 May 2024

·

Stayed 1 night

The bathroom was neglected. The hairdryer was broken. There were no wash clothes. The toilet had stains. The bedding was stained with blood.

8

Eliza

18 Jun 2025

·

Stayed 1 night

Staff was amazing! Very friendly and helpful. Our room was clean, but there was mold in the bathroom and we had to call for towels. Overall, I would stay again. It was a great value.

2

Shadman

4 Aug 2025

·

Stayed 2 nights

Rooms were dirty, spiders on the walls, hair on the shower walls.

4

PATRICK

1 Jun 2025

·

Stayed 1 night

The front desk was friendly, however the price I paid for the room I was extremely disappointed the room smelled like a locker room the shower didn’t drain properly the carpet was stained and looked very dirty the ac didn’t work properly I will not use this hotel again if I come back to Scranton and I would not recommend it.

10

Samantha

17 Feb 2024

·

Stayed 1 night

The room had water damage from ceiling which had questionable mold issues. Shower knob for shower head was loose and not functional. Very disappointed for a Hilton.

4

Peter

18 Aug 2025

·

Stayed 1 night

The bathroom was dirty not enough lights carpet was nasty and stained the bed was hard the view was the blacktop roof on the 3rd floor the night staff was rude the day staff was good

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Rooms

Rooms are often spacious and comfortable, though several reviews mention dim bathroom lighting and intermittent maintenance issues, and some found the décor dated or the HVAC/noise intrusive.

Related guest reviews

6

Willie

23 Dec 2023

·

Stayed 2 nights

Below average Hilton at best. Staffing would have my vote for the only above average rating. Its about to be 2024!! very antiquated rooms with no usb ports, 2002 electronics and interior.

8

Debra

6 Aug 2025

·

Stayed 1 night

The hotel itself is nice with an amazing history that I read from a picture on the wall with a picture of the original owner and a description of how this hotel came into being. The room was nice and the pillows and bed I felt were comfortable. I wish they had a combo trash/recycle can in the room and I wished they had a coffee/tea station in the lobby would have been nice (I don't drink hot tea from a coffee maker in the room, taste like coffee!) I was pleased to find a refrigerator for leftovers and drinks. The room was dated with the curtains, decor, and the headboard was showing some signs of wear from pillows pressed up against it, as a person sitting up in bed watching TV. The TV was easy to use with a lot of channels. The room and bathroom were nice and clean.

8

Reena

28 Aug 2024

·

Stayed 1 night

Excellent service by hotel personnel very accommodating. Comfortable bed.

10

Gayle

24 Jun 2025

·

Stayed 1 night

Nice full service hotel. After a long day of travel it was nice to stay put and have dinner in their nice restaurant. The room was nice and clean. The hotel was close to I-81 south. Nice and quiet.

10

Mandy

23 Aug 2025

·

Stayed 1 night

Staff are very friendly here. Room with 2 queen beds was ok. Carpet was a little dirty at baseboards but otherwise good. There was a wedding and it was very noisy on the second floor but room on second floor was fairly sound proof. Next time I would ask for a higher floor. There was water in the room but breakfast is extra.

6

Marybeth

25 Aug 2023

·

Stayed 1 night

Room near us had TV on very LOUD all night. Additionally there was a flashing light near the ceiling that flashed all night and at one point stayed on in the middle of the night!

6

Loan

24 May 2024

·

Stayed 1 night

We stayed one night to do The Office walking tour. The front desk staff were super friendly and had great recommendations. The hotel is right downtown and is walking distance to many things. The hotel itself is dated and old. The beds are doubles and not queens. It would be great if they did a Reno on the rooms. The washrooms are old and the carpets are stained.

10

MARGARET

3 Aug 2025

·

Stayed 1 night

Very nice room, spaciousness. Some street noise, but that's to be expected. Comfortable bed, nice size bathroom. Easy parking. Like most hotels, not enough light in the bathroom. I wish they would consult women when designing hotel rooms. Many times we are there for special occasions that require enough lighting to do makeup and hair. In all my travels I can count on one hand hotel bathrooms that have not only good lighting, but barely adequate lighting. Having said that, we enjoyed our stay.

8

Neil

5 Aug 2025

·

Stayed 1 night

Mostly great. The help at the desk were terrific and friendly. The room was very good. The tv was the most user unfriendly I've ever encountered. We just turned it off since it was useless to change channels.

6

Scott

26 Aug 2024

·

Stayed 1 night

Great location and staff. Hotel room in need of upgrade

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Service

Service is a strong point, with numerous mentions of friendly, accommodating staff at the front desk and restaurant. However, a few guests experienced rude interactions, slow responses, billing issues, or missed requests (e.g., shuttle).

Related guest reviews

10

LAWRENCE

30 Oct 2025

·

Stayed 2 nights

Everything was neat and clean. Bar food and service was excellent. Breakfast was also a pleasant surprise with very good food at a reasonable price. Our only minor complaint was the bathroom shower....not enough water pressure. Otherwise the bathroom was excellent. All of the staff that we encountered were very pleasant and quite helpful. I would stay here again without any reservations or qualms.

8

Nicole

9 May 2025

·

Stayed 2 nights

Very convenient hotel to University of Scranton. Parking is easy in garage across the street. Rooms are a very good size and in ok condition (some wear and tear was in bathroom - eg missing paint and towel rack broken). The woman at front desk was very rude which is surprising as have stayed here many times and service is usually very friendly.

2

Elizabeth

6 Aug 2025

·

Stayed 1 night

Not responsive. We hit bad weather and wanted to change our stay to another Hilton property in Albany. Expedia tried to facilitate but could not get an answer from the Hilton in Scranton. I have tried to call the hotel directly as well as the Hilton corporate number and could not receive any assistance. Very disappointing.

10

Susan

1 Jan 2024

·

Stayed 1 night

Tyler, at the front desk, was great!

10

Vincent

20 Dec 2024

·

Stayed 1 night

Angela once again provided service above and beyond expectations. This woman could teach a masterclass in what it takes to delight and amaze travellers. Hilton take note of this young woman’s skillset. I believe you have an in house trainer. You would be wise to leverage Angela’s empathetic approach to welcoming and assisting guests.

6

ERSEL

11 Sept 2024

·

Stayed 1 night

I stayed for just one night, it was nice to have a free shuttle from the airport. The room was clean and tidy and spacious. I rated 3 stars because I booked the shuttle from the hotel to the airport at 0430am, I was at the lobby by 0425am and there was no one, no shuttle, no driver, no receptionist at the front desk, I called out a few times and then booked an Uber. The lady had filled out a complete form for the shuttle, with my flight details, the night before.

2

Dorsey

18 Aug 2025

·

Stayed 2 nights

The fact that i had booked through Expedia and then Hilton proceeded to charge my debit twice for over $700 in charges

10

Michael

13 Mar 2024

·

Stayed 1 night

The hotel was amazing. Hotels.com had double booked a room and hadn't contacted us to book an alternative. The Hilton staff were amazing, putting us across two rooms and providing things to help with the severe inconvenience.

10

gina

25 Nov 2024

·

Stayed 1 night

We are local to this hotel. We stayed 1 night as we lost power. People in tire area are not known for being too friendly. Honesty, if i didn't know better, I wouldn't have thought I was still in Scranton. The young man at the desk (I believe his name was Tyler) was fantastic. Very friendly, willing to do anything to help us. The cook at the breakfast place also so nice to my young daughter. Everyone was really great. Bartender at the restaurant ( long haired gentleman) also very accommodating. Not to mention makes the best espresso martini! We will definitely be back again.

10

Holly

24 Aug 2025

·

Stayed 1 night

Abby at the front desk and Raydn in the lounge/restaurant are super. Both ladies are super sweet and helpful. The food in the restaurant was very good.

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AI-generated summary based on recent guest reviews

Location

Downtown location is convenient for the University of Scranton, events, restaurants, and highway access, with many attractions walkable. A few found the immediate area less appealing.

Related guest reviews

8

Genevieve

22 Mar 2023

·

Stayed 1 night

Great location in downtown area. Parking was reasonable rate (15$). Near a variety of dining options and small mall. Room was a nice size and clean.

10

Jameel

30 Mar 2025

·

Stayed 1 night

Great location

10

Marion

28 Jul 2025

·

Stayed 1 night

Location is convenient to shopping, restaurant,major highway the staff are friendly anyone loves to workout there a small gym and pool.. recommend spelled the word wrong that's why I had to say it in I spelled the word recommend this hotel to anyone coming to the area

8

Nicholas

11 Aug 2024

·

Stayed 3 nights

Comfortable, quiet stay in a historic downtown area. The staff was friendly and welcoming. The airport shuttle service was why we booked at this hotel and was very appreciated. Beds were comfortable and room was spacious. Restaurants and shopping without n walking distance.

10

ALICE

12 May 2025

·

Stayed 1 night

Great location

10

Katherine

3 Sept 2024

·

Stayed 2 nights

Great location and staff

10

Michele L Autenrieth

7 Nov 2023

·

Stayed 2 nights

This is my hotel of choice when I stay in Scranton. Easy to access all the things-- including the University. Comfortable, consistent, easy. Perfect!

10

Gayle

24 Jun 2025

·

Stayed 1 night

Nice full service hotel. After a long day of travel it was nice to stay put and have dinner in their nice restaurant. The room was nice and clean. The hotel was close to I-81 south. Nice and quiet.

8

Amy

1 Jul 2024

·

Stayed 2 nights

It is close to University of Scranton, prices reasonable. I liked the choice of 2 room suites. The staff was exceptionally friendly!

10

D Christopher

9 Sept 2023

·

Stayed 1 night

We had a very nice stay at the Hilton during La Festa Italiana. The location is perfect for attending the event. The staff was all very friendly, helpful, and professional. We really enjoyed our room. The parking garage, although not attached, was very easy to navigate and access to the Hilton from the garage was a breeze.

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AI-generated summary based on recent guest reviews

Dining

On-site dining and breakfast receive frequent praise—especially made-to-order omelets and good bar food—though some found prices high or orders/charges incorrect.

Related guest reviews

10

LAWRENCE

30 Oct 2025

·

Stayed 2 nights

Everything was neat and clean. Bar food and service was excellent. Breakfast was also a pleasant surprise with very good food at a reasonable price. Our only minor complaint was the bathroom shower....not enough water pressure. Otherwise the bathroom was excellent. All of the staff that we encountered were very pleasant and quite helpful. I would stay here again without any reservations or qualms.

10

Kenneth

4 Aug 2024

·

Stayed 1 night

Easy check in and front desk staff was very helpful with parking and dining options nearby. Great lobby bar - live jazz in the evening was terrific. The best part was how quiet the room was. We didn't have breakfast but it looked good.

10

Tony

15 Jan 2023

·

Stayed 19,371 nights

Staff was very helpful and friendly. Overall it was a nice stay. The things I didn't like was the cost for parking and breakfast was very good, but rather expensive.

10

MARGARET

3 Aug 2024

·

Stayed 1 night

Great restaurant, comfortable room. Quiet. Staff was extra friendly.

8

reeta

18 Apr 2023

·

Stayed 1 night

Had a meal in the restaurant . I got bigger charge on my visa then actual bill on my visa. Don’t expect this from a chain like Hilton hotel. Not happy. Charged my visa 59 dollars bill was lot less.

4

TJ

23 Jan 2024

·

Stayed 1 night

My food was wrong when I ordered at the bar I had no lights that worked in my room the bed was really comfortable and the front desk was really helpful I just think the people working at the bar need a little more training I told them twice I didn’t order the brisket sandwich and still got was given it

10

Kathleen

12 Aug 2024

·

Stayed 3 nights

Staff were all very friendly, helpful, and accommodating. They went “the extra mile” to make us feel appreciated and welcomed. Fantastic breakfast-Thanks Carl for your expertise and comedic personality, it brightened each morning! Beds were very comfortable and room was quite spacious.

8

Pam

9 Oct 2024

·

Stayed 1 night

Property was in not in convenient location. Ate in pub in hotel and paid over $60 for 2 dry burger’s fries and sodas.

10

Robert

22 Oct 2024

·

Stayed 1 night

Carl in the kitchen makes the best omelets Mine was so good I got a second one and pre pay for breakfast at 10bucks each person great deal

10

Holly

24 Aug 2025

·

Stayed 1 night

Abby at the front desk and Raydn in the lounge/restaurant are super. Both ladies are super sweet and helpful. The food in the restaurant was very good.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $133	2 $176	3 $176	4 $182	5 $162	6 $176	7 $176
8 $134	9 $133	10 $142	11 $135	12 $131	13 $136	14 $156
15 $121	16 $132	17 $136	18 $134	19 $130	20 $131	21 $151
22 $121	23 $126	24 $121	25 $121	26 $116	27 $134	28 $134
29 $127	30 $123

Hilton Scranton & Conference Center

Prices for Hilton Scranton & Conference Center

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Bathtub

Suite, 1 King Bed, City View, Corner

Room, 2 Double Beds, Accessible (Mobility and Hearing)

Suite, 1 King Bed with Sofa Bed

Deluxe Room, 1 King Bed with Sofa Bed, Bathtub

Room, 2 Queen Beds

Suite, 1 King Bed with Sofa Bed, Accessible (3X3 Shower)

Suite, 1 King Bed, Accessible (Mobility and Hearing)

Room, 1 King Bed with Sofa Bed

Deluxe Suite, 1 King Bed, Accessible (Mobility and Hearing)

Room, 2 Queen Beds, Accessible (3X3 Shower)

Guest reviews of Hilton Scranton & Conference Center

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Scranton & Conference Center

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $220
25 $156	26 $173	27 $224	28 $160	29 $141	30 $139	31 $151