Quality Inn & Suites Garland - East Dallas

Terrible. Gave me a smoking room

The room was really clean and comfortable really quiet location and the take care of you the lady at desk shes always so professional and kind and funny i wish i could remember her name so i can putbit up here but am pretty sure she reminds me as the guy with the grey jeep hahaha but she is amazing she deserves a raise and as far as the lication i totally recomended

Exvellent

Yes, the room was clean and there were no odors. Lisa and Tony were so friendly and accomodating for our 5 nights stay. Lisa said the washing machine was broken and couldn't get it scheduled for repair due to the holidays. I enjoyed the holiday decorations in the lobby. Made it very nice and homey for the holidays. I did take walk and the lake was lovely. The staff should let guests know about it. I didn’t realize it was in the back yard, so to speak, until the 3rd day I was there! We didn’t have a view, but I did ask for a room on 2nd floor on check-in but was told there were no vacancies and it would be more expensive to change rooms since we had a good rate, and the rooms on 2nd floor had queen size but ours was king size on first floor, I think that is what Tony and Lisa said. The sink drained very slowly. I informed staff and after a few days it was better. The breakfast was hot and FREE which was nice but there was no variety, only eggs, sausage, bread, waffles, cold cereal, coffee/milk, apple juice, yogurt, every day we were there. Please offer hot sauce, tortillas, potatoes, non-dairy milk/creamer, bananas, orange juice, and oatmeal. The vending machine didn’t have much variety, especially since restauranrs close early, and are not close by, except for Whataburger. I wanted some hot tea one evening and Tony provided me some hot water, I had to ask for it. I brought my tea bag. Please have some hot water for guests, and tea bags, after the dining area is closed. TY

Ok