Is parking available at the property?

Self-parking is available at the property for a fee of USD 5.00 per day. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary hot breakfast is offered daily, with a variety of options to suit all tastes. For those on the go, a convenient breakfast bag is available during weekdays.

Does the property allow pets?

Pets are allowed at the property with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features accessible rooms and facilities, including elevators, step-free entrances, and wheelchair-accessible public areas. Accessible parking is also available.

Where is the property located in relation to key landmarks?

The property is situated in The Colony, Texas, just 3 miles from Stonebriar Centre Mall and 2 miles from Hawaiian Falls Waterpark. It is conveniently located near corporate offices and major attractions.

Is there a swimming pool at the property?

Yes, the property features an outdoor swimming pool, which is accessible from 9:00 AM to 10:00 PM.

Hampton Inn & Suites Dallas-The Colony Hotel

Average nightly price at Hampton Inn & Suites Dallas-The Colony, TX by month, last 12 months (USD)
Month	Average price
January	US$101
February	US$113
March	US$122
April	US$129
May	US$119
June	US$141
July	US$125
August	US$102
September	US$110
October	US$119
November	US$106
December	US$98

What guests think

Reviews of Hampton Inn & Suites Dallas-The Colony, TX consistently praise its convenient location near Grandscape and attractions, spacious rooms, and especially friendly front-desk staff, while noting some maintenance hiccups and occasional housekeeping or check-in issues.

Cleanliness is frequently rated very good, though a few guests reported dirty or smelly areas and inconsistent room readiness. Facilities draw mixed feedback: the indoor pool and gym are appreciated but some found the pool cold or dirty, and elevator outages plus a small parking fee annoyed a few. Overall, expect a convenient base with welcoming service and roomy accommodations, with occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities get mixed feedback: the indoor pool and gym are appreciated, but some found the pool cold or dirty, an elevator was down at times, and there’s a small parking fee.

Related guest reviews

6

RANDY

31 May 2023

·

Stayed 3 nights

Service was not good. There 3 nights and room was never cleaned, even after asked it to be cleaned. We requested towels one morning, but never received them and after all day had to go get towels from front desk. Elevator was down part of day and had to use stairs.

6

Ron

26 May 2025

·

Stayed 1 night

All of the staff were top notch and a pleasure to interact with. However, only one elevator works, no a/c in the hallways, no microwave in the room, only one towel, breakfast was poor (even for a hotel), blackout shades were definitely not blackouts and didn’t even cover whole window, had to reactivate our room key every time we came back in and the remote key was always in the “requested” mode. Holliday weekend and one guy was covering everything, he was wonderful and very friendly but there was a long line of people needing help.

6

Jacqueline

19 Feb 2024

·

Stayed 2 nights

We booked this place mainly for the amenities including the pool and gym. The gym was shut down our entire stay and the pool was dirty with dirty towels everywhere. It was in great location and the hot breakfast was good.

10

Taylor

18 May 2025

·

Stayed 2 nights

Angel gave great service. She called our room to check about our A/C since we had an issue with it upon arrival. Loved the check out time being 12pm. The policy was super easy to bring our pup with us. The gym was nice, good for basic workout. Pool was cool that it was indoors, but 1st floor smelled like chlorine because of it. Wish the pool hrs were the same as the gym hrs.

6

Travis

27 Aug 2025

·

Stayed 1 night

$5 just to park at motel. Should be included in room price like industry standard. Motel generally needs some maintenance. Solid 3.5

8

jean

7 Jul 2024

·

Stayed 4 nights

The room was nice and large. Great bed. Used the pool, it was filthy. Very long hairs floating and submerged in the water. A large pile of dirt and sand at the bottom. Poolside shower broken.

6

LaFaith

25 Jan 2023

·

Stayed 1 night

Had a 4th floor room, large suite style room. Seems like they were painting and remodeling. Blue tape were in the halls around the borders. Bathroom shower walls were not as clean, the bathroom sink fixtures were loose and not complete attached. AC made weird loud noises..TV Is not a smart tv so can’t sign into Netflix or Hulu. Pool was not as clean and smelled strongly of chlorine… The area is nice and lots of great restaurants and conveniences, but I will be staying at Homewood for now on w/ a ceiling fan, cleanliness and better amenities & tv options

10

ANIL HASSANALI

3 Sept 2025

·

Stayed 5 nights

Everything was great. The breakfast could have had a better variety. Rooms had no safes which was disappointing. The gym was good a d the kids seemed to enjoy the swimming pool.

10

Loren

26 Jun 2025

·

Stayed 2 nights

I loved the heated pool, cleanliness of the room and the breakfast. Lisa at the front desk was awesome. I did have a slight issue with the first room and she resolved the issue within a few minutes (by the time I went to my car and came back issue was resolved).

10

Rebecca

9 May 2024

·

We enjoyed our stay and this hotel was very clean, employees were all very friendly. Our only complaint was that the pool was too cold to swim in, as an indoor pool, I would have thought it would be warmer.

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Cleanliness

Many guests reported clean rooms and common areas, but several noted lapses such as dirty or smelly rooms, leftover items, mildew/rust, or a room not cleaned before check-in.

Related guest reviews

10

Erica

19 May 2024

·

Stayed 2 nights

Clean and well maintained

8

kimberly

29 May 2023

·

Stayed 2 nights

The front desk staff were always very friendly and accommodating. The elevator was a little slow and the floor bell annoying. The couch in our guest room was worn and the shower had a lot of rust and mildew.

8

Tommy

10 May 2025

·

Stayed 2 nights

Couch and chairs really dirty . There were socks left under the desk from previous guests personal soap and hygiene stuff left behind. I saw the girls cleaning few rooms next To me and they were not changing comforters. Staff for check in where super awesome/ best customer service. Dirtiest room I have ever experienced. Very disappointed. I don’t usually leave comments but it was bad.

8

Dmitriy

2 Dec 2024

·

Stayed 4 nights

Great helpful staff, good north location, but not the best for cleanliness.

10

Becky

21 Sept 2025

·

Stayed 1 night

The room was very clean, staff friendly and helpful. Very enjoyable stay.

6

Elizabeth

19 Jan 2025

·

Stayed 1 night

First room they gave us had not been cleaned

6

Patricia

23 Oct 2023

·

Stayed 2 nights

The bathroom and hallway smelled like sewage and the door on the bathroom would jam up and couldn’t be opened unless someone outside the room opened it. I spoke to the front desk and they told me that is the way the door works. I also asked for someone to come check on the smell from the bathroom, but no one ever did. For these reasons I wouldn’t recommend this hotel.

2

Harlee

21 Mar 2025

·

Stayed 1 night

Our experience was horrible, they didn’t get our rooms like they were supposed to so we had to change, the rooms they put us in were smelly and disgusting and everything was sticky to the touch. Found used bandaids in the window that my kid tried to play in.

10

Teresa L

8 May 2023

·

Stayed 3 nights

Clean an well kept. Breakfast was good, convenient and kept tidy

10

Bailee

24 Oct 2024

·

Stayed 1 night

We had a great stay! The room was very clean and the staff was friendly!

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Rooms

Rooms are frequently described as spacious and comfortable. Some report hard or lumpy mattresses, thin walls or street noise, and in-room issues with A/C or heat, weak water pressure, or TV/shade problems.

Related guest reviews

6

Natalie

26 Jun 2025

·

Stayed 2 nights

We enjoyed the breakfast, good variety. We thought that the lobby decor was unique and great for photo ops. The location was also a plus, very centrally located to many activities, restaurants, and entertainment. Friendly staff! Our room was a little warm and the front desk came to reset the thermostat. Room never really cooled off. Fridge was unplugged. And the tv wouldn’t turn on with or without the remote. Room was clean and bed was pretty comfy. Also, the blackout shade did its job!

8

Deanna

3 Nov 2025

·

Stayed 2 nights

The beds were super hard.Need to get a temper penique or do something different with your mattresses. The door kept sticking every time we tried to go in.And out and our water faucet didn't have great pressure.In this bathroom

8

Brittany

24 Nov 2025

·

Stayed 1 night

Room was really spacious and staff was friendly. Closest hotel to the COSM / Grandscapes

10

James

16 May 2024

·

Stayed 2 nights

Very spacious! Comfortable bed! You can heart the outside traffic if you have a room by the street! Nice staff and friendly staff!

10

keith

23 Feb 2025

·

Stayed 1 night

Very nice spacious clean rooms! Loved it!

6

Michael

11 Nov 2023

·

Stayed 2 nights

The walls were incredibly thin. There was someone snoring next door to us ALL NIGHT LONG and we could hear it for hours. Slept terrible. There were also dog barking early for a long time. The hotel needs to work on sound proofing. We won’t stay here again for that reason.

10

Gail

15 Apr 2024

·

Stayed 2 nights

Excellent place to stay. Our room was spacious, bed was very comfortable, breakfast was good.

6

Marsha & Tim

13 Sept 2024

·

Stayed 1 night

Overall we were pleased except for the bed. It was very uncomfortable and lumpy. We did have an issue with the AC but Omarr came and replaced batteries in thermostat then all was good. He’s a great asset for your property. Very professional and friendly.

10

Jamie

29 Jul 2024

·

Stayed 1 night

The room was bigger than I thought it was going to be. Very nice

10

Josiah

10 Aug 2025

·

Stayed 1 night

Great location near Grandscape with lots to do. Room was spacious and the hotel was well kept.

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Service

Staff are widely praised as friendly, helpful, and accommodating, with occasional early check-ins and quick problem solving. However, some guests experienced long waits or understaffing, overbooking or room-type mix-ups, and inconsistent housekeeping response.

Related guest reviews

10

Xianqiao

7 Sept 2025

·

Stayed 1 night

The front desk manager on duty on Sep 6 provided exemplary customer service. Everything was clean and great!

8

Kellie

17 Feb 2025

·

Stayed 1 night

Check in was a nightmare. Waiting 25 min for the front desk clerk to come back to his position, this was at 4:30pm.

6

RANDY

31 May 2023

·

Stayed 3 nights

Service was not good. There 3 nights and room was never cleaned, even after asked it to be cleaned. We requested towels one morning, but never received them and after all day had to go get towels from front desk. Elevator was down part of day and had to use stairs.

10

Cheryl

20 Jan 2025

·

Stayed 1 night

We arrived early and staff allowed early check in. The room initially had not been cleaned yes, so she apologized and upgraded us to another room!

2

Amy

22 Mar 2025

·

Stayed 1 night

The hotel was overbooked and our room was given away. We were given a smaller room, some snacks and water.

4

Joseph

24 Mar 2025

·

Stayed 1 night

I requested an accessible room as I am a leg amputee and need it to take a shower. Unfortunately depsite the price of this room is higher than a regular room, I was told it had been given away by the time I checked in.

10

Loren

26 Jun 2025

·

Stayed 2 nights

I loved the heated pool, cleanliness of the room and the breakfast. Lisa at the front desk was awesome. I did have a slight issue with the first room and she resolved the issue within a few minutes (by the time I went to my car and came back issue was resolved).

10

patricia

20 Apr 2025

·

Stayed 1 night

Angel at the front desk was awesome. She was so helpful and kind. Gave us great recommendations and was very friendly.

6

Coby

19 Nov 2023

·

Stayed 1 night

Omar was very friendly and eager to assist. It took 30 minutes to check in as he was the only one helping people. Another staff member was also at the desk, but didn’t help. New TV in the room. We had sound but no audio last night. Omar was able to fix it then. This morning, the TV continued to turn off when “Live TV” was selected. The hand-held shower faucet also didn’t work. It just trickled.

10

Robert Asif

30 Jul 2023

·

Stayed 4 nights

Amazing service!!

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Location

Location is a consistent highlight near Grandscape, restaurants, and shopping, with easy access around The Colony/Frisco. Several guests found many places walkable or a short drive.

Related guest reviews

10

Deanna

17 Oct 2025

·

Stayed 3 nights

This was a very nice place to stay close to shoping, activities, and food. Room wax comfortable.

10

KayCee

27 Feb 2023

·

Stayed 1 night

We were just there for a quick over night trip. The location is great, it was clean. All-in-all, it was perfect for our needs.

8

Brittany

24 Nov 2025

·

Stayed 1 night

Room was really spacious and staff was friendly. Closest hotel to the COSM / Grandscapes

10

Yelitza

7 Mar 2025

·

Stayed 2 nights

This was conveniently located for our needs, plenty of room for parking and the food options are Great! Highly recommend

10

Marsha & Tim

13 Jul 2025

·

Stayed 2 nights

Great location

10

Charlotte

22 Sept 2023

·

Stayed 2 nights

There were several awesome restaurants within a minute walk!! Close to parkway for easy access and travel. Close to awesome Nebraska furniture store.

10

Marsha & Tim

8 Jul 2025

·

Stayed 1 night

Great location for what we were in town for. Near our family as well as the shopping and some cool attractions.

10

Andre

3 Sept 2025

·

Stayed 1 night

Convenient location, not far from airport.

10

Josiah

10 Aug 2025

·

Stayed 1 night

Great location near Grandscape with lots to do. Room was spacious and the hotel was well kept.

10

Robbie

6 Jan 2024

·

Stayed 1 night

The property was close to Frisco and shopping. A ton of restaurants in and around Grandscape was a plus.

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Dining

Breakfast is often praised for quality and options, with some calling it excellent. A few guests found it average or wanted more variety.

Related guest reviews

10

Fargo

5 Jun 2023

·

Stayed 4 nights

I had a great stay! The room was very nice and clean. Breakfast was delicious each day, especially loved the Texas Cinnamon Roll Waffles! Super cute! The staff was also great and super helpful! I'd choose this hotel again 🙂

6

Ron

26 May 2025

·

Stayed 1 night

All of the staff were top notch and a pleasure to interact with. However, only one elevator works, no a/c in the hallways, no microwave in the room, only one towel, breakfast was poor (even for a hotel), blackout shades were definitely not blackouts and didn’t even cover whole window, had to reactivate our room key every time we came back in and the remote key was always in the “requested” mode. Holliday weekend and one guy was covering everything, he was wonderful and very friendly but there was a long line of people needing help.

10

Janet

13 Jul 2023

·

Stayed 3 nights

We travel a lot --- and this hotel exceeded our expectations. Reception, cleanliness, room, etc were all great. But we really appreciated the morning breakfast. Everything was exceptionally clean, well-stocked, and good quality. Pretty much standard fare, but the attendant took extra care to make it a good experience. We appreciate this!

10

Chrissy

2 Dec 2023

·

Stayed 2 nights

Breakfast was delicious. Beds were comfortable. The hotel was clean and was in a great location. Only thing was there was not good water pressure in shower and sink but that was tolerable. Everything else was great. Been a heated pool.

10

Gail

15 Apr 2024

·

Stayed 2 nights

Excellent place to stay. Our room was spacious, bed was very comfortable, breakfast was good.

10

Abdon

28 Mar 2025

·

Stayed 2 nights

Amazing for a vacation spot, the breakfast was excellent, and the location was perfect for exploring the surrounding businesses. Everything was within walking distance, if I really felt like walking.

10

Willow

16 Feb 2025

·

Stayed 1 night

This was a great place! Convenient location, clean, kind staff, and THE BEST breakfast bar I've had at a hotel. Our kids loved being able to stack their waffles with ALL the things. Its close to andretti, top golf, lots of shopping, etc. I will be staying here again.

10

Wayne

31 Jan 2024

·

Stayed 2 nights

The Staff was all great. Breakfast was very adequate with many options. Will definitely stay again.

10

ANIL HASSANALI

3 Sept 2025

·

Stayed 5 nights

Everything was great. The breakfast could have had a better variety. Rooms had no safes which was disappointing. The gym was good a d the kids seemed to enjoy the swimming pool.

10

Teresa L

8 May 2023

·

Stayed 3 nights

Clean an well kept. Breakfast was good, convenient and kept tidy

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $102	2 $105	3 $117	4 $141	5 $113	6 $116	7 $137
8 $100	9 $99	10 $106	11 $108	12 $98	13 $126	14 $109
15 $86	16 $99	17 $108	18 $106	19 $99	20 $119	21 $123
22 $82	23 $85	24 $100	25 $99	26	27 $137	28 $113
29 $97	30 $99

Hampton Inn & Suites Dallas-The Colony, TX

Prices for Hampton Inn & Suites Dallas-The Colony, TX

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Mobility Accessible

Room, 1 King Bed with Sofa Bed, Mobility Accessible

Studio, 1 King Bed with Sofa Bed, Accessible, Microwave

Room, 1 King Bed, Mobility Accessible (Roll in Shower)

Studio Suite, 1 King Bed with Sofa Bed, Microwave

Room, 2 Queen Beds, Accessible (Roll in Shower)

Room, 2 Queen Beds

Room, 1 King Bed with Sofa Bed

Room, 2 Queen Beds, Hearing Accessible

Room, 1 King Bed

Studio, 1 King Bed with Sofa Bed, Mobility Accessible, Microwave (Roll in Shower)

Room, 1 King Bed with Sofa Bed, Hearing Accessible

Guest reviews of Hampton Inn & Suites Dallas-The Colony, TX

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Dallas-The Colony, TX

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $110	26 $154	27 $131	28 $133	29 $113	30 $106	31 $108