Name: HomeTowne Studios by Red Roof Dallas - Irving
Address: 3440 West Walnut Hill Lane, Central Irving, Irving, Texas, United States of America, Irving, Dallas County, US
Price range: US$48–US$65 per night
Rating: 5.43

What guests think

Reviews of HomeTowne Studios by Red Roof Dallas - Irving are mixed, with many praising friendly staff while others report serious cleanliness and pest issues, persistent smoke or odor, and maintenance problems that affect basic comfort, heating, and reliability.

Some experienced long or problematic check-in, room assignment errors, or cancellations, and reported limited response to maintenance requests. Multiple reviews describe late-night disturbances, loitering, and a generally uneasy atmosphere, with a few guests leaving early due to safety concerns. A couple of reviews note a convenient location near DFW and nearby dining and shops. Expect budget basics with significant trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

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Facilities

Not enough information in reviews.

Related guest reviews

2

Vahid

24 May 2024

·

Stayed 2 nights

Staff were fine, but rooms were dirty. Sheets were so dirty and smell very bad. Weed odor everywhere. Elevator was not working. I was there for only 10 minutes and cops all over place arresting people. Left the place and canceled the reservation. Staff were very understanding people and with their help I got full refund of my reservation.

2

Carl

19 Dec 2022

·

Stayed 19,343 nights

After standing in line outside in the cold after dark with a few unsavory characters I finally reached the small office window. I was handed a clipboard with multiple pages to initial and sign. The trash cans were overflowing. The property was littered. The room reeked of bug spray. The window drapes and HVAC unit were filthy. The window was unlocked and open. Apparently to ventilate the room or homeless people use it. The bedspread had cigarette burns in it even though I requested a non-smoking room. The table & chairs were unstable. No hangers were available. The next morning I attempted to wash and sterilize my continuous positive airflow pressure CPAP however, there was no hot water. I saw that the bathroom sink drain was clogged with paper wrappers. I went to the front office window and waited in line again. I asked the maintenance man how long before I will have hot water. He informed me that the hot water boiler broke months ago. He said the new one was on back order. He had no idea when I would have hot water. I spoke with the front desk clerk and she suggested that I wait until after 1 pm to clean my CPAP and shower. I told her that I must wash and sanitize my CPAP in the morning so that it will be dry by bedtime. I also required a hot shower in the morning. The WiFi would not download to my phone. I asked to speak with the property manager who was not available. I checked out 2 days early without a shower and without cleaning my CPAP. I am requesting a full refund.

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Cleanliness

Many reviews report poor cleanliness with roaches, dirty bathrooms and floors, stained bedding, and strong smoke or other odors, including in non-smoking rooms. There are also mentions of mold or mildew, hair on beds, and inconsistent housekeeping.

Related guest reviews

2

Alex

21 Oct 2024

·

Stayed 2 nights

Don’t stay here unless you expect the least of the least rooms are filthy and plain dirty and would not recommend at all

2

Montserrat

10 Jan 2025

·

Stayed 1 night

The room smelled a lot of cigarettes and the pillows were dirty.

2

Marshawn

7 Aug 2024

·

Stayed 7 nights

Place was infested with roaches and not clean. Room was missing TV and the hotel was not safe. Adults hanging out at night with prostitution going on in the hotel. Feces in the toilet and shower was disgusting.

4

Calvin

20 Apr 2025

·

Stayed 1 night

Blood in the duvet

4

Ankur

6 Nov 2024

·

Stayed 1 night

Cockroach in the bathroom.

2

Miranda

30 Sept 2023

·

Stayed 1 night

Absolutely disgusting, holes in the curtains, cockroaches everywhere, hair in the bed, filthy bathroom. We went to the nearest Target and bought our own bedding because I refused to sleep on the provided bedding. So many loiterers outside, all night. Felt very unsafe and loud.

2

Tiffney

30 Aug 2025

·

Stayed 3 nights

The room and bedding were dirty. The bathroom was very nasty. My room was covered in roaches. We went to office and they gave us a can of roach spray and said sorry!!!! That’s it!!!! Very unprofessional. They said they only change bedding every seven days. I will not stay there again and I will not recommend it to anyone else I know.

6

Kevin

18 Sept 2023

·

Stayed 1 night

It was right except roaches

4

Audra

11 Apr 2025

·

Stayed 1 night

The lady was really nice. Other than that. The room was terrible. The pictures are nothing compared to what the rooms actually look like. The toilet needed to be fixed. It wasn't flushing, you had to open the top to let it fill up the water. A lot of damage to the walls and they were patched over but not painted. Floor was dirty in the kitchen area. As well as the shower. Shower curtain was dirty at the bottom. I honestly didn't want to have my shoes off at all in this hotel. I pretty much booked it because the pictures looked really nice. And expedia has a high rating for them, a higher rating, and I don't even know how it had such a high of a rating. This hotel reminds me of one of those motel 6s on t v that are really dirty and raunchy, and I just don't understand how people could sleep in a place like that comfortably i'm honestly surprised I didn't find any bed bugs.

2

Amy

31 Dec 2024

·

Stayed 1 night

This hotel was awful! It was filthy, there was a hole in the wall. There was dirt and hair on the bed. It took the front desk clerk at least 30 minutes to come to the window. There was no sign that she was away. As we were leaving there was a homeless person sleeping on their bags on the curb just feet away from someone’s room door. The pictures on your website are NOT what this place looks like. We could not even stay there. We lost the $$ we paid to stay in this place due to a no refund policy. In this case I feel like it should be refunded. We did not feel safe and it looked like a health hazard.

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Rooms

Rooms draw complaints about comfort and upkeep, including faulty heating, leaking or nonfunctional fixtures, broken outlets or smoke detectors, and dated or damaged interiors; Wi‑Fi reliability was also an issue for at least one guest. Noise from late-night activity affected rest for several.

Related guest reviews

2

david

6 Jan 2025

·

Stayed 1 night

Terrible experience. TV and heater didn't work and it was 19 degrees that night. All the faucets leaked and everything inside and out was dirty. Only reason we had to stay is multiple fights at DFW airport were canceled and over 1600 people were trying to book hotels and this all I could find.

6

Noureddine

9 Jun 2023

·

Stayed 1 night

I liked that it is close to DWF airport. I was bummed: The studio lacked a latch, the window seems not sturdy enough, dirt on stairs. The curtain had like blood stains on it! There was no remote for the TV and the lady in reception was overwhelmed a bit. I would ask for a partial refund or some Expedia Bonus. Thank you!

4

Happy Rita

23 Jun 2024

·

Stayed 1 night

Music blasting 3am, people fighting outside at the parking lot, room smelled like wet dog and floor was soaking wet, shower curtain was Moldy at the bottom.

4

Erendida

23 Dec 2024

·

Stayed 1 night

The customer service that Deon provided was great and she can only do as much as she has to work with. We arrived late at night and turned on heater for the night and just turned on the heat and went to bed ( around 2am woke up to a freezing room the temp was at 78 degrees and no heat was coming out) and it was about 50 degrees outside that night so it was unpleasant.

8

Richanna

31 Mar 2025

·

Stayed 9 nights

The manager was very friendly, I had to spray the room for small roaches, the toilet sunk to one side whever I would sit on it, seems like there's a hole in the flooring on one side where the toilet is situated, however, I stayed on the 3rd floor & it was very quiet & peacefull. Overall 3/5 stars

2

Jay

3 Sept 2024

·

Stayed 2 nights

The manager was very friendly and apologetic about the issues, but there were definitely issues. I booked a two queen bed room for three people, the room was equipped with full-size beds, not queens. There was no toilet paper. There was no shower liner. We had to buy both of those out of our pocket. For a room with three people staying in it, they would not give us more than two towels. Again, we had to buy some. The towel rack over the toilet was not mounted securely and fell a couple of times. There was either mold or staining along the caulk of the shower stall. The electrical outlets and usb ports on the wall lamp assembly did not work. One of the wall lamps did not have a bulb in it. Again, the manager was nice and apologetic, but we will not use this location again.

2

BOB

13 Oct 2024

·

Stayed 1 night

I checked in. The room hadn’t been cleaned after the prior guest checked out. They gave me a different room. The smoke detector over the bed was chirping and nobody was available to fix it. There were no other rooms available, so I left.

4

Audra

11 Apr 2025

·

Stayed 1 night

The lady was really nice. Other than that. The room was terrible. The pictures are nothing compared to what the rooms actually look like. The toilet needed to be fixed. It wasn't flushing, you had to open the top to let it fill up the water. A lot of damage to the walls and they were patched over but not painted. Floor was dirty in the kitchen area. As well as the shower. Shower curtain was dirty at the bottom. I honestly didn't want to have my shoes off at all in this hotel. I pretty much booked it because the pictures looked really nice. And expedia has a high rating for them, a higher rating, and I don't even know how it had such a high of a rating. This hotel reminds me of one of those motel 6s on t v that are really dirty and raunchy, and I just don't understand how people could sleep in a place like that comfortably i'm honestly surprised I didn't find any bed bugs.

2

Carl

19 Dec 2022

·

Stayed 19,343 nights

After standing in line outside in the cold after dark with a few unsavory characters I finally reached the small office window. I was handed a clipboard with multiple pages to initial and sign. The trash cans were overflowing. The property was littered. The room reeked of bug spray. The window drapes and HVAC unit were filthy. The window was unlocked and open. Apparently to ventilate the room or homeless people use it. The bedspread had cigarette burns in it even though I requested a non-smoking room. The table & chairs were unstable. No hangers were available. The next morning I attempted to wash and sterilize my continuous positive airflow pressure CPAP however, there was no hot water. I saw that the bathroom sink drain was clogged with paper wrappers. I went to the front office window and waited in line again. I asked the maintenance man how long before I will have hot water. He informed me that the hot water boiler broke months ago. He said the new one was on back order. He had no idea when I would have hot water. I spoke with the front desk clerk and she suggested that I wait until after 1 pm to clean my CPAP and shower. I told her that I must wash and sanitize my CPAP in the morning so that it will be dry by bedtime. I also required a hot shower in the morning. The WiFi would not download to my phone. I asked to speak with the property manager who was not available. I checked out 2 days early without a shower and without cleaning my CPAP. I am requesting a full refund.

8

Robert

9 Jan 2024

·

Stayed 3 nights

Old hotel, run down , the staff was nice and room was clean. Commen areas very dirty with trash cans overflowing

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Service

Staff are frequently described as friendly and welcoming, including the GM and front desk team. However, several guests report slow or problematic check-in, reservation or room-assignment errors, cancellations, and limited help resolving issues.

Related guest reviews

10

Maria

13 Mar 2024

·

Stayed 1 night

Staff was nice, room was clean and reasonable price

10

Maria

28 May 2024

·

Stayed 1 night

Nice people, affordable stay, simple, not luxurious, nice location, food places all around, pharmacy, grocery stores... very convenient. I met the front desk, Juanita, the GM ms Q and ivonne. Very nice ladies!

2

Delaney

29 May 2024

·

Stayed 1 night

After a horrible day of continuous flight delays, I ended up having to stay overnight in Dallas. I made a reservation at this hotel and paid for it around 10pm on my phone from the Houston airport so I would have a place to sleep when my plane landed in Dallas. I even called the front desk after making my reservation to ask about an airport shuttle around 11:15pm (when I thought I would be getting off the plane in Dallas) and was told I would need to get an Uber or Lyft (so the lady obviously know that I would be getting in after 11pm). After more delays, I finally arrived at the hotel around 1:45am after spending around $40 on a ride share only to discover that they canceled my reservation at 11pm, just an hour after I made it. I was horrified. Stranded in a strange city, alone, in the middle of the night with nowhere to go. The old lady in the office was rude and had absolutely no empathy. I'm pissed off and will never patronize the Hometowne Studios by Red Roof chain ever!

2

David

5 Aug 2025

·

Stayed 1 night

⭐ 1 Star – Very Disappointed – Upgrade Denied After Payment (Stayed August 4–5) I had a very frustrating experience at this property during my stay on August 4–5. I reported maintenance issues, including a leaking sink and toilet, but nothing was resolved. I even paid for a room upgrade, but staff refused to move me—even after confirming my payment. The service was unprofessional and unhelpful. I expected better from a property listed on Expedia. I will not return.

10

Shaunika

16 May 2025

·

Stayed 5 nights

Love the staff. They’re very sweet and welcoming

10

Maria

11 Jun 2024

·

Stayed 1 night

Ive been here multiple times, different occasions, i continue to book here because the GM is on point. Thanks ms.Q

2

BOB

13 Oct 2024

·

Stayed 1 night

I checked in. The room hadn’t been cleaned after the prior guest checked out. They gave me a different room. The smoke detector over the bed was chirping and nobody was available to fix it. There were no other rooms available, so I left.

10

Ericka

18 Aug 2025

·

Stayed 1 night

The staff was very friendly and fast . I cant remember the lady name that checked me in but she was so sweet and very helpful . I will recommend this hotel to anyone .

10

Shaunika

2 Jun 2025

·

Stayed 1 night

Staff is very nice

2

Samya

25 May 2025

·

Stayed 1 night

It was horrible. We reserved 4 rooms. But during check-in the receptionist was taking forever to let us check-in and she said only 3 rooms are available while we reserved 4. When we received the keys, one of the rooms had guests already in the room. So basically we got two rooms. Then the receptionist was trying to find the third room. She eventually couldn’t find a third one. We informed hotels.com and tried to relocate our stay. But the whole process was taking hours. With all the guests waiting to get some rest, it was the most terrible experience we ever had. Finally we left the hotel and booked another hotel. Moreover, the rooms and the washrooms are not clean. This hotel is not recommended at all.

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Location

Some guests found the location convenient to DFW and nearby shops and food. Others mention feeling unsafe due to loitering, fights, noise at night, and police activity around the property.

Related guest reviews

6

Noureddine

9 Jun 2023

·

Stayed 1 night

I liked that it is close to DWF airport. I was bummed: The studio lacked a latch, the window seems not sturdy enough, dirt on stairs. The curtain had like blood stains on it! There was no remote for the TV and the lady in reception was overwhelmed a bit. I would ask for a partial refund or some Expedia Bonus. Thank you!

2

Tytrece

23 Jun 2025

·

Stayed 1 night

Motel is not updated it have crackheads and whatever yuu name it living there it’s always arguing & fighting

10

Maria

28 May 2024

·

Stayed 1 night

Nice people, affordable stay, simple, not luxurious, nice location, food places all around, pharmacy, grocery stores... very convenient. I met the front desk, Juanita, the GM ms Q and ivonne. Very nice ladies!

4

Happy Rita

23 Jun 2024

·

Stayed 1 night

Music blasting 3am, people fighting outside at the parking lot, room smelled like wet dog and floor was soaking wet, shower curtain was Moldy at the bottom.

2

James

16 Dec 2024

·

Stayed 1 night

From the get go. No working phone. No soap or shampoo Room stunk like cigarettes No running water to shower in the morning Linen stained Cabinets with no doors Bath shower with cigarette burns Torn window curtains ( cigarette hole burns) Trash on premises Hotel apparently had transients living there and instilled uneasiness and fear to sleep comfortably. Will not recommend this place, not worth the pay to stay!

2

Francisco

29 Jun 2023

·

Stayed 1 night

There are too many roaches. And there was a couple yelling and fighting outside at midnight for 30 minutes straight.

2

Miranda

30 Sept 2023

·

Stayed 1 night

Absolutely disgusting, holes in the curtains, cockroaches everywhere, hair in the bed, filthy bathroom. We went to the nearest Target and bought our own bedding because I refused to sleep on the provided bedding. So many loiterers outside, all night. Felt very unsafe and loud.

2

Vahid

24 May 2024

·

Stayed 2 nights

Staff were fine, but rooms were dirty. Sheets were so dirty and smell very bad. Weed odor everywhere. Elevator was not working. I was there for only 10 minutes and cops all over place arresting people. Left the place and canceled the reservation. Staff were very understanding people and with their help I got full refund of my reservation.

10

Zhao

20 Apr 2023

·

Stayed 1 night

location

2

Amy

31 Dec 2024

·

Stayed 1 night

This hotel was awful! It was filthy, there was a hole in the wall. There was dirt and hair on the bed. It took the front desk clerk at least 30 minutes to come to the window. There was no sign that she was away. As we were leaving there was a homeless person sleeping on their bags on the curb just feet away from someone’s room door. The pictures on your website are NOT what this place looks like. We could not even stay there. We lost the $$ we paid to stay in this place due to a no refund policy. In this case I feel like it should be refunded. We did not feel safe and it looked like a health hazard.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$45
February	US$48
March	US$50
April	US$50
May	US$48
June	US$64
July	US$72
August	US$53
September	US$54
October	US$53
November	US$54
December	US$49

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $50	15 $48	16 $48	17 $48	18 $50	19 $56
20 $48	21 $48	22 $48	23 $48	24 $48	25 $57	26 $57
27 $48	28 $57	29 $58	30 $57

Su	Mo	Tu	We	Th	Fr	Sa
				1 $64	2 $65	3 $63
4 $63	5 $63	6 $64	7 $61	8 $64	9 $64	10 $64
11 $64	12 $64	13 $64	14 $65	15 $65	16 $65	17 $65
18 $63	19 $64	20 $64	21 $65	22 $64	23 $65	24 $65
25 $64	26 $65	27 $64	28 $65	29 $65	30 $65	31 $64

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Monthly average prices

About this property

Location

Room options

Studio Room with Two Queen Beds

Studio Queen Room Disability Access

Studio Room with Two Double Beds

Studio Queen Room

Guest reviews

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about HomeTowne Studios by Red Roof Dallas - Irving

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