Name: Best Western Lindale Inn
Address: 3501 South Main Street, Lindale, Texas, United States of America, Lindale, Texas, US
Price range: US$66–US$99 per night
Rating: 7.55

What guests think

At Best Western Lindale Inn, travelers describe a budget-friendly, convenient stop near I-20, with many noting clean rooms, friendly staff, and a decent hot breakfast, while others cite traffic noise, maintenance lapses, and inconsistent housekeeping.

Rooms range from comfortable and spacious to older motel-style with outside entries, thin linens, and occasional issues with AC, plumbing, or fixtures. Facilities are basic, with repeated reports of the pool being closed or unusable and some equipment failures. Service feedback is mixed, balancing many friendly encounters against unfriendly desk interactions, surprise deposits, overbooking or check-in delays, and missed room servicing. Expect a simple stay focused on value and convenience, with variability in upkeep and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, and multiple reviews report the pool closed or unusable at times; a few mention other hiccups such as a broken ice machine or limited lobby access. Overall amenities feel simple for a short stay.

Related guest reviews

6

Mark

15 Aug 2025

·

Stayed 2 nights

The bed was comfortable. The room was spacious with good a/c. The sink needed to be snaked. It would fill up with water and was slow to drain. I told the front desk but the guy working at the time didn’t seem to care. They have smart tvs but getting Netflix still would not work. Ice machine on first floor did not work.

10

Allan

2 Sept 2024

·

Stayed 2 nights

The only complaint is the steel bed….comfy but will kill your shins. Pool area very nice and the breakfast is terrific. Staff are knowledgeable and helpful. I will be booking again.

6

Jonathan

12 Apr 2023

·

Stayed 19,322 nights

Door was locked while I was loading my luggage to check out. Had to go to office to have door unlocked to get the rest of my luggage.

8

Stewart

14 Oct 2024

·

Stayed 2 nights

Close to i-20 entry and exit access from the motel difficult due being on a busy street but its plenty of food and shopping nearby including some within walking distance. Friendly staff and easy check in. Room was clean, bed was solid. Linens were clean but had a few light surface stains. outdated microwave and tv had options like Amazon prime but wouldn’t work, kept saying check HDMI! The stay was quiet with exception of people standing outside in groups talking and playing music. Visitors with work trucks had them parked making parking limited for other paying guests. Breakfast was a nice touch with options such as waffles omelets cereal juice and hot coffee. I’d stay again if in the area

6

James

17 Jul 2023

·

Stayed 1 night

It was ok. Pool was closed

6

Thomas

10 Mar 2023

·

Stayed 2 nights

Would have liked a hot tub at pool

10

Ralph

1 May 2023

·

Stayed 1 night

All was good ,swimming pool was not going to be open for the season, but we weren’t going to swim but I’m sure the kids of other parents would be bummed ☹️ out.

6

Dan

1 Jul 2025

·

Stayed 6 nights

It was a nice hotel. We called ahead of booking it to see if they had a good working pool and they told us they did. But it was closed and under repair when we arrived. We were there almost 3 days before they finally opened it. Also, our shower had a broken pipe coming from the wall to the shower head and it sprayed all over ceiling and the rest of the bathroom when showering. They did fix it quickly though.

4

Elizabeth

11 Aug 2025

·

Stayed 1 night

The first room we were given had bad AC and frig. The next room had no bags in garbage cans no hand soap. The shampoo in shower was not working and the floor was not clean.The frig had a bad smell in it. The pool in the pictures for this hotel was inside and in reality it was outside. They had lost the key to the lock that was on the gate so you couldn’t even use it.

8

Maryn

28 Apr 2025

·

Stayed 1 night

The lobby wasn’t open and we had to speak to the front desk through a hole. It was just for 1 night. All good!

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Cleanliness

Cleanliness is inconsistent: many guests found rooms clean, but several reported dirty bathrooms or floors, leftover food, odors, and occasional pests including roaches or bedbugs. Expectations vary widely by room.

Related guest reviews

2

Rubyangel

10 Dec 2024

·

Stayed 3 nights

Bedbugs

10

Susan

24 Oct 2025

·

Stayed 1 night

The room was very nice, and clean, loved the pillows!

10

David

20 May 2024

·

Stayed 2 nights

Property is updated and very clean. I appreciate that the floors in my room were laminate because sometimes I am not sure how clean the carpet is in a motel. Breakfast options were pretty good for a motel. I would definitely stay here again.

4

Andrew

2 Dec 2024

·

Stayed 2 nights

Cockroaches in room. HOUSEKEEPER WAS STARING INTO WINDOW AND WENT THROUGH OUR BAGS. Didnt notice bags being tampered with until we got home and some things were not as we had left them.

4

Tami

27 Jul 2025

·

Stayed 1 night

Food was in the microwave from previous guest, lights were not cleaned or dusted in very long time, no trash can liners, limited towels, no real pillows, bathroom was dirty

2

Barnabus

12 Oct 2025

·

Stayed 2 nights

Roaches, bed bugs, stopped counting at 30 crickets. Cricket legs all over the room. Dirty floor. A spider, multiple beetles. Lifted cushion of the chair and baby roaches went into the cracks. Bed bugs in chair. Shook mattress and bugs fell out. Moved ottoman and baby roaches went under the air conditioner. Hair in the room. I took photos. In the room for less than 15 min. Didnt even take luggage in. We went back to get a refund and the girl claimed we checked in at 830pm. We did not. Checked in after 930pm. Back at front at 957. She never said she was sorry. Just said we couldnt get our money back for that night. They lied about our check in time. Filed a claim with best western. They said the owner went in the room and no evidence of bugs. Strange because i took pics.

8

April

10 Apr 2025

·

Stayed 1 night

I found a baby roach in my room crawling on the floor.

2

Kelly

30 Oct 2024

·

Stayed 1 night

The room was filthy. There was a sticky substance on the floor. When I dropped a wet cloth to wipe it up, it came away black. A closer look revealed many mystery drops all over the floor. The bathroom looked so dirty we left without showering. The bed was hard as a rock and actually caused injury. There were no markings identifying this as a Best Western, maybe it’s a new acquisition but it’s definitely not the Best Western we can usually rely on.

10

Temindar

6 Oct 2025

·

Stayed 5 nights

It was quiet and the main service came everyday to clean the room. This is my second stay here. No complaints

8

Sabrina

6 Nov 2025

·

Stayed 3 nights

Clean rooms & friendly staff With a great breakfast!

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Rooms

Rooms range from spacious and comfortable to older, motel-style with outside entries. Common remarks mention thin or firm bedding, creaky metal frames, smoke odors, and occasional AC or shower temperature issues, plus streaming features that do not work.

Related guest reviews

8

Roger

29 May 2024

·

Stayed 1 night

Plenty of space in the room, sort of a living room area. Shower was hot and had good water pressure. Better than average breakfast choices. A bit skimpy on pillows though I assume I could have requested more. Some highway noise but not too bad.

6

Susan

26 Aug 2025

·

Stayed 1 night

The staff was friendly, rooms were clean, beds were comfy. Lighting over sink were dimmer than I like but okay. I dont like outside entrance to rooms but I just wanted sleep and it sufficed

6

Mark

15 Aug 2025

·

Stayed 2 nights

The bed was comfortable. The room was spacious with good a/c. The sink needed to be snaked. It would fill up with water and was slow to drain. I told the front desk but the guy working at the time didn’t seem to care. They have smart tvs but getting Netflix still would not work. Ice machine on first floor did not work.

4

Archie

26 May 2024

·

Stayed 1 night

Not so good. We had a bed that had a mattress on some kind of thin metal base that would make a noise when I would move No comforter on the bed just a sheet and thin blanket. Could have been a little cleaner. There was some dirt behind the bathroom door

2

Susanna

13 Oct 2023

·

Stayed 1 night

The room reeked of cigarette smoke and carpeting felt sticky.

4

Debbie

11 Nov 2023

·

Stayed 3 nights

The room was clean but bed was hard as a rock. The AC was not working. When I called the front desk to let them know, the guy said I don't know what to tell you. We stayed 4 days and 3 nights. The last night of our stay they finally had the AC working. Will never stay here again!

10

Lori

24 May 2024

·

Stayed 1 night

I stay in this hotel every time I come to Tyler and every time I come to Tyler, I forget to bring a blanket. Only complaint paper, thin linens on the bed. It’s always clean

4

Kristy

25 Apr 2025

·

Stayed 1 night

The first room we were given had an overwhelming smell of marijuana. It was a non-smoking room. The desk clerk gave us another room a couple door down that wasn't as bad but the smell was still noticeable. We will not be staying here again and will question other Best Westerns in the future.

8

Vickie

19 Mar 2025

·

Stayed 4 nights

This property met my needs wonderfully, I have used them before and will again. I checked in later in the evening which wasn't a problem at all but I must say the receptionist wasn't very pleasant or forthcoming with information. The only other minor item was that my bed was very noisy. I had a king bed with a metal spring under the mattress which creaked very loudly with any movement. I've never seen that setup before.

6

DIANE

3 Dec 2024

·

Water temperature in the shower would not stay constant it would go from hot to cold, back and forth., very uncomfortable. Asked twice to have the soap dispenser in the shower refilled, it never was. The bed frame was made of flimsy metal that would make a popping noise when getting in and out of bed.

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Service

Service is mixed: many note friendly staff and quick check-ins, but others experienced unfriendly or unhelpful desk interactions, surprise deposits, delays or overbooking, poor issue resolution, and missed room servicing.

Related guest reviews

2

Jorge

25 May 2025

·

Stayed 1 night

The young girl working the desk was not friendly at all spoke as little as possible all her answer consisted of one or two word answers.

8

Albert

22 Sept 2025

·

Stayed 4 nights

My overall experience was good. I was charged a deposit, which I wasn’t told about at check-in, but later when I looked at my bank account. When I asked what the deposit was for, I was told that it was for the linens. Really? Like why would I want to take your linens? That should have been made known at check-in. It gives one the impression that they’re being shady and trying to hide additional charges.

8

Sommer

7 Apr 2025

·

Stayed 2 nights

Everything was great , only issue I had was they were over an hour behind on check in

2

Hayden

15 Oct 2024

·

Stayed 1 night

We had a 3pm check in and arrived around 4:30pm. After making it to our room we notice the room had not been cleaned and that there were no clean towels, bed sheets, blankets, or pillow cases. I called the front desk to have them come put sheets on the bed but no one ever did. We returned that evening from a wedding with hopes our room would be cleaned and it wasn't. I then called the front desk and they told me they would bring me sheets but that I would have to put them on. We got sheets, no pillow cases, and one towel to share. What kind of establishment is this? I will not recommend or stay here again. Disgusting.

10

Sharon

12 Jan 2025

·

Stayed 1 night

Check in was quick and easy. Staff was friendly.

10

Thelma

7 Oct 2025

·

Stayed 3 nights

This property is in a great area, Close to shopping and Dinning. The Hotel was clean, and the breakfast was good and hot. The grounds were very pretty also. I did have a little problem. I called a week or so before our stay and told them I would be paying in cash. Was told that was fine. But, on our way to the Hotel, I received notice from my Bank that the amount was withdrawn from my account. That put my account in the negative, which of course I wasn’t too happy about. When we arrived, I paid them in cash, like I said I would. They released my money but it will take a few days to get back to my account. Luckily, my Bank was great about working with me, and didn’t charge me an overdraft fee. In my opinion, the staff(or at least some of them) needs a little bit of training. Maybe how to put a note on someone’s reservation. All the staff that we met were nice and friendly.

8

John

13 Jan 2025

·

Stayed 2 nights

Great customer service.

2

DEBORAH

5 Oct 2024

·

Stayed 2 nights

The room above us flooded the bathroom which came down into our bathroom in the bath light/vent. Water pouring down with sparks flying. Called front desk they sent 3 towels did not correct unsafe situation. Asked for another room they did not have one. Told us it was not their problem if we didn't want to stay in a unsafe/fire hazard room. Staff and Manger were not willing to offer any solution. My sister and I had to drive 8 hours home at night. There were no other rooms due to it being the Fall Market in Canton Tx. They also would not refund the full amount for the two days we were going to stay. They only refunded me $91.00 and then the front desk employee tried to say i paid with my credit card but i had actually paid cash and had a receipt. i had to demand with guy at front desk didn't want to give me one. The room was dirty, sheets dirty, dealing drugs in parking lot

10

gene

5 May 2025

·

Stayed 1 night

Ive been to Lindale maybe 8 times over the past few years and the staff has always been friendly and has always made my stay comfortable. Hampton Inn and Holiday Inn are literally next door but I always end up staying at Best Western because I have always enjoyed my stay even when I have been in another city

2

omar

23 Jul 2023

·

Stayed 1 night

Book a reservation and paid and confirm only to get there and get a unhelpful, rude cleck at 1Am after driving 15 hours to tell me she didn't know how I book a king bed room when they were over book and that I needed to call and cancel the reservation and get a room she had available at a higher rate because it had a jacuzzi. Not my problem if they over book and all i wanted was a bed to sleep a few hours on our road trip to Florida . I can only assume she was upset I probably woke her up . I ended up driving 10 more min and stayed at another hotel . I work for a car rental company and if a customer comes in and I dont have their car I give them a higher class car at same rate , is call customer service witch obviously she know nothing about .

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Location

Convenient off I-20 with restaurants and shops nearby, and several guests say the area feels safe. Road noise is common and exiting the driveway can be congested or tricky.

Related guest reviews

8

Lachelle

7 Nov 2024

·

Stayed 1 night

No frills safe area

8

Donna

25 Feb 2023

·

Stayed 7 nights

Plenty of eating places

8

Sheree D

16 Mar 2023

·

Stayed 1 night

The staff at this property was nice and accommodating despite me accidentally choosing a smoking room. My main concerns were that the microwave and phone did not work and the shower had low pressure and kept fluctuating between cold and hot temperatures. The room was spacious and the location was close to the interstate and restaurants.

10

Holly

21 Jul 2024

·

Stayed 1 night

Clean property convient to highway.

8

Michael

22 May 2025

·

Stayed 1 night

Good value for their low price. Missing on my car navigation system and took me a while to locate. Nice budget facilities.

10

Donald

31 Mar 2025

·

Stayed 1 night

Easy to locate and had a few places to eat within walking distance along with others less than a quarter mile away. close to I-20, so heard the highway, but far enough away as it wasn't overwhelming.

10

Sharon

29 Jun 2024

·

Stayed 1 night

The area is well kept and was very easy to locate. It also felt safe.

8

Sara

30 Aug 2025

·

Stayed 2 nights

The only real downside is if you have to go into Lindale from the hotel. Turning left out of the driveway is challenging but other than that they stay was clean, quiet and comfortable.

8

Barbara

28 May 2023

·

Stayed 1 night

Very clean, convenient to freeway and many places to eat or shop.

10

John

15 Oct 2024

·

Stayed 2 nights

Convenient location.

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Dining

Breakfast is often described as hot and more robust than expected, with items like waffles, eggs, sausage, and gravy. Complaints recur about quality, replenishment later in the morning, and limited seating.

Related guest reviews

6

Jensine

4 Aug 2024

·

Stayed 3 nights

Breakfast wasn’t the greatest sausage was undercooked and eggs were rubber and not a lot of room to sit

10

Cynthia

19 Jun 2023

·

It was a pleasant stay. Room was clean and breakfast included was biscuits and gravy, fried egg, cereals, yogurt, waffles, bagels, toast. I would stay here again.

10

Philip

12 Oct 2024

·

Stayed 1 night

Nice clean room with nice personal and a great breakfast, actual real eggs with biscuits sausage gravy, waffles, etc

10

Michelle

7 Apr 2024

·

Stayed 3 nights

The room was great. It was clean and spacious. Breakfast was good but if you didn’t go early there wasn’t much left. Had a great stay. Will be staying again.

10

Thelma

7 Oct 2025

·

Stayed 3 nights

This property is in a great area, Close to shopping and Dinning. The Hotel was clean, and the breakfast was good and hot. The grounds were very pretty also. I did have a little problem. I called a week or so before our stay and told them I would be paying in cash. Was told that was fine. But, on our way to the Hotel, I received notice from my Bank that the amount was withdrawn from my account. That put my account in the negative, which of course I wasn’t too happy about. When we arrived, I paid them in cash, like I said I would. They released my money but it will take a few days to get back to my account. Luckily, my Bank was great about working with me, and didn’t charge me an overdraft fee. In my opinion, the staff(or at least some of them) needs a little bit of training. Maybe how to put a note on someone’s reservation. All the staff that we met were nice and friendly.

6

Cliff

25 Jun 2025

·

Stayed 1 night

Accommodations ok. Shampoo dispensers don’t work. Blanket way too thin. Breakfast terrible. Wouldn't serve those eggs to my dog.

10

Patrick

8 Mar 2025

·

Stayed 1 night

Good breakfast. Nice beds

6

Rocio

6 Oct 2023

·

Stayed 1 night

Breakfast is 6-9 and at 8 there already was nothing

8

Sabrina

6 Nov 2025

·

Stayed 3 nights

Clean rooms & friendly staff With a great breakfast!

10

Aureliano

30 Jan 2023

·

Stayed 2 nights

For a cheaper hotel, we were pleasantly surprised. The room was clean and smelled fresh. The breakfast was much more robust than expected: not just cereal and packaged pastries, but waffles, eggs and sausage as well. Our only complaint was the noise from the highway. We ended up cranking the AC to drown out the sounds from outside.

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Month	Average price
January	US$69
February	US$68
March	US$67
April	US$69
May	US$72
June	US$73
July	US$73
August	US$67
September	US$71
October	US$75
November	US$72
December	US$67

Su	Mo	Tu	We	Th	Fr	Sa
				1 $93	2 $93	3 $89
4 $68	5 $72	6 $72	7 $72	8 $72	9 $75	10 $68
11 $72	12 $72	13 $72	14 $72	15 $72	16 $76	17 $82
18 $68	19 $72	20 $72	21 $72	22 $77	23 $82	24 $80
25 $68	26 $77	27 $68	28 $82	29 $99	30 $99	31 $93

Best Western Lindale Inn

Prices for Best Western Lindale Inn

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Refrigerator & Microwave

Guest reviews of Best Western Lindale Inn

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Best Western Lindale Inn

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $69	23 $69	24 $66	25 $70	26 $75
27 $66	28 $66	29 $66	30 $70