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Best Western Plus Newport News

Name: Best Western Plus Newport News
Address: 500 Operations Drive, Central Newport News, Newport News, Virginia, United States of America, Newport News, Newport News City County, United States of America
Rating: 7.75

"Comfortable beds"

"Well located"

"Loved the restaurant"

"Well-sized rooms"

"Plenty of shopping options nearby"

Amenities

Parking
Swimming pool
Non-Smoking Rooms
Business Center
Room Service
Housekeeping

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Property description

Be sure to enjoy recreational amenities, including a hot tub, a fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a ballroom.

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Guest reviews

7.8

Good

Based on 1,001 verified reviews

Who stays here?

Business

14%

Couple

19%

Family

55%

Group

5%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

At Best Western Plus Newport News, travelers consistently praise friendly staff and a handy location, while feedback on breakfast is mixed and many describe recurring maintenance problems alongside inconsistent cleanliness and noticeable odors during some stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Sarah

2 weeks ago

·

Stayed 1 night

Pull out bed was filthy stains on the cushions and cigarette burns lamps were dusty

8

Shyrll

Apr 12, 2026

·

Stayed 1 night

There was no breakfast ! Seems the cook did not show. Disappointing that there was at least coffee and cereal. We paid for it with our stay so we felt gypped.

4

Jerry

Mar 8, 2026

·

Stayed 1 night

Run down. Breakfast was not good.

8

Maia

Mar 8, 2026

·

Stayed 2 nights

Friendly helpful staff. Property is in decent shape; exterior is a little worn looking, maybe from winter impacts. Inside was updated. The two rooms weee close to elevators but roomy and comfortable. Breakfast was generous and well stocked. Have stayed at this location before and would recommend.

10

William

Mar 5, 2026

·

Stayed 2 nights

The heat wasn't working but they came to fix it

500 Operations Drive, Central Newport News, Newport News, Virginia, United States of America

Location

With a stay at Best Western Plus Newport News Inn & Suites, you'll be centrally located in Newport News, within a 15-minute drive of Hampton Coliseum and Patrick Henry Mall. This hotel is 14.5 mi (23.4 km) from Busch Gardens Williamsburg and 12.9 mi (20.7 km) from Hampton University.

Patrick Henry Mall(0.4 miles)

Sentara Port Warwick(2.1 miles)

Hampton Roads Iceplex(2.7 miles)

Cinemark City Center(2.9 miles)

Mary Immaculate Hospital(3.3 miles)

Newport News Park(3.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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Best Western Plus Newport News

Amenities

Property description

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Guest reviews

Good

Who stays here?

What guests think

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Best Western Plus Newport News.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Good

Who stays here?

What guests think

Location

Property Policies

Check-in instructions

Good to know

Optional extras

Have a question?

Similar properties

Best Western Plus Newport News