Name: Country Inn & Suites by Radisson, Newport News South, VA
Address: 1069 J Clyde Morris Boulevard, Deerfield, Newport News, Virginia, United States of America, Newport News, Newport News City County, US
Price range: $72–$244 per night
Rating: 7.53

What guests think

Across reviews of Country Inn & Suites by Radisson, Newport News South, VA, travelers often praise welcoming staff but report cleanliness shortfalls, including stained carpets and bedding, lingering smoke or musty odors, and occasional pests in rooms and public areas.

Facilities such as the pool and gym are frequently down or unclean, with additional complaints about elevators, laundry, and ice or vending machines not working. Rooms feel dated, with uneven floors, broken fixtures, unreliable heating or cooling, poor Wi‑Fi, noise at night, and accessibility features that don’t match expectations; some guests did note comfortable beds or spacious layouts. Breakfast feedback is mixed, while the location suits drivers with easy access but limited walkability. Expect a budget stay with notable compromises.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities such as the pool and gym are frequently down or unclean, with additional complaints about elevators, laundry, and ice or vending machines not working. Some hallways were under renovation or in poor condition.

Related guest reviews

2

Bryan

May 15, 2023

·

Stayed 1 night

Room wasnt ready until 5pm (hours after checkin). Bath towels had brown stains all over them. The indoor pool seemed to not have chlorine in it to keep help control bacteria & germs. Breakfast didnt look appetizing. Although it was FREE, we decided to play ot safe and get breakfast elseware.

10

TAHIRRAH

May 13, 2025

·

Stayed 1 night

Ice machine broken, limited staff, halls dirty & limited amount of food available for breakfast

10

Cynthia

Jul 23, 2023

·

Stayed 1 night

I think renovations were in progress but clean but needing refresh in rooms.

4

Jafiniti

Jun 15, 2023

·

Stayed 1 night

The laundry room was closed off, I chose the hotel so I could wash at the same place I was staying. One of the beds was not properly made up, it look like someone was sleeping in the bed before I got there. The handle to the curtain was also broken which prevented me from closing it

6

Joy

Jul 9, 2024

·

Stayed 1 night

I stayed with my husband and four kids after a trip to Busch Gardens and it fit our needs. The room was big enough for us and the beds were comfortable. I had to get extra bedding and towels from the front desk and staff was nice. We got to breakfast late, and staff was kind enough to ask us if we needed anything before they began to shut down breakfast. I recommend if you need a place to sleep for a fair price.

2

Tracie

Sep 19, 2025

·

Stayed 1 night

My daughter wanted to go to a hotel for her 11th birthday party to specifically for the heated pool and to be in a nice comfy room. Mainly the pool! The pool room smelled like fish and crabs super strong too, the tables and chairs in there were so dirty that we couldn’t even sit down! The water was not like pool water it was dirty and very VERY cold. The room floor was absolutely nasty, the coffee pot had black stuff all in the back of it then came morning time for breakfast the sausage wasn’t cooked fully and the milk was expired. Also the apples were not washed, super dirty. It was a complete waste of money and time. I WILL NEVER GO BACK. I wasn’t the only one who stayed who felt the same way I ran into 4 people who complained about the same exact thing and two of them also came for just the pool.

8

Darlene

Mar 9, 2025

·

Stayed 4 nights

I loved the staff they were friendly snd outgoing slwsys willing to help. The breakfast was good and well stocked but lacked variety. We stayed for 6 days and only thibg that was switched out was sausage gravy ( which was very good) for link sausage. We selected hotel because it had a pool and a fitness area. Both were broken, pool heater and all cardio pieces were inoperable. We traveled with a small child who was very disappointed the she couldn't go swimming. To end on a positive note the shower temperature and water pressure was propably the bedt I have every experienced in a hotel.

2

STACI

Jan 6, 2026

·

Stayed 1 night

Rooms were neglected. Husband about fell through the floor near window due to floor rotting away. Pool looked overtaken by alge and scale.

4

Arun

Jun 18, 2024

·

Stayed 3 nights

The oveall condition of this property is pretty bad. Need significant renovations. The quality of breakfast is poor. The conditions of thr gym, pool and rlevator is pathetic. The overall service was ok.

6

David

May 2, 2025

·

Stayed 2 nights

The only ice machine I could find was on the lobby floor and it didn't work. The employee in the lobby filled my ice bucket rom a cooler in the kitchen. The vending machine in the lobby also didn't work. When I asked the employee, he told me it was a third party vendor. No other explanation. The breakfast was subpar. The sausage was undercooked, and the muffins were not appealing.

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Cleanliness

Cleanliness is a recurring problem: stained carpets and bedding, unpleasant odors (including smoke or marijuana), pests like cockroaches, and poorly cleaned rooms and public areas. A few guests reported clean rooms.

Related guest reviews

2

Carol

Jul 17, 2025

·

Stayed 1 night

When I woke up this morning there was a huge cockroach by my bed. I took pictures and went to the front desk and they were NO help! I will be contacting the third party as well. The breakfast area was nasty as well!

2

Michelle

Feb 19, 2023

·

Stayed 1 night

This has to be the dirtiest hotel I have ever stayed in we went through three rooms to find one that was clean and the door had not been damaged the floors are disgusting in the rooms there is food under the beds mold on the sheets and the floors in the rooms do not even look like they have been vacuumed ever stay away from this place

6

Rebecca

Oct 16, 2025

·

Stayed 3 nights

There were bugs inside my room and in the hallway entrance.

2

Jennifer

Oct 14, 2025

·

Stayed 2 nights

I felt extremely unsafe, lobby smelled like heavy marijuana , entire hotel is filthy. My room smelled I couldent even stay I left right away

4

Erika

Jun 14, 2025

·

Stayed 3 nights

The huge cockroaches all over the hallways did it for me. The rooms were distrusting, the hotel smelled so bad in general! Musty and moldy

4

Ebonie

Oct 29, 2025

·

Stayed 2 nights

The hotel has a stench. The carpet is nasty. The ac unit is LOUD! The rooms are muggy and the breakfast is pathetic. Stay here only if you need a play for your bags

6

Veronica

Nov 21, 2023

·

Stayed 5 nights

The hotel was in a good area near many stores, the beds were comfortable. Unfortunately the carpets in the room and elevator were absolutely disgusting. The rugs smelled and had huge stains everywhere the elevator smelled like a mixture of urine and cigarettes. The staff were nice and they had great breakfast selection. I would recommend if they cared to clean the carpets and elevator.

4

Felicia

Sep 8, 2023

·

Stayed 1 night

Found blood stains in the sink when we checked in. Trash cans were still full. Essentially the room was not properly cleaned.

2

Kathy

Jul 13, 2025

·

Stayed 3 nights

Rooms were nasty. Mildew on sheets, dried urine on toilets, etc

4

Sandra

Nov 16, 2025

·

Stayed 1 night

The room smelled like it hasn't been used in years. It was dusty and lacked towels and toilet paper. The beds were hard and the pillows smelled molded.The hotel, especially the rooms, needed major updating. I will not be going back. Not worth the cost.

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Rooms

Rooms are dated and show wear, with uneven or soft floors, broken fixtures, and unreliable heating or cooling. Some guests found beds comfortable or rooms spacious, but Wi‑Fi can be poor, noise occurs at night, and accessibility features were inconsistent.

Related guest reviews

10

Gariesh

Sep 3, 2025

·

Stayed 1 night

We had a wonderful stay with my family! The staff truly went above and beyond, always friendly and ready to help. Our room was not only spacious but also spotless, making our experience even more enjoyable. Overall, it was a delightful getaway!o help. Our room was not only spacious but also spotless, making our experience even more enjoyable. Overall, it was a delightful getaway!

4

Teante

Dec 5, 2024

·

Stayed 2 nights

HVAC unit didn’t work the floor was uneven the doors needed to be painted the property need a make over

4

Kaleb

Apr 17, 2025

·

Stayed 1 night

Waffle batter made my husband and me sick. The breakfast options were extremely small. Checking in took us at least almost 20mins, because the guy didnt have anything prepared and he was tripping over his words. The toilet seat was so small as well, leaking faucets a lot not a little, internet was absolutely horrible. Something was wrong with the bed im not sure if the box spring or frame was broke but you'd automatically roll to the middle of the bed. So, needless to say we didnt sleep well at all. But something was bad but we are both sick and we both had the waffles.

6

Lanel

Dec 1, 2025

·

Stayed 2 nights

No heat in 1st room, staff offered a space heater (no thank you)

6

Barbara M

Sep 11, 2024

·

Stayed 1 night

Plus: good air conditioning and room-darkening curtains. Warm welcome from reception. Could be improved: bathroom tub caulking, bathroom door doesn't close. Overall: fine if you just need an overnight place.

6

Betty

Nov 19, 2024

·

Stayed 3 nights

A little disappointed. The room was a handycap which fortunately, we didn't need but wow, what a difference in the lack of conveniences compared to the other rooms! No counter space in the bathroom. No hooks or place to hang clothes or towels in the bathroom. The bathtub didn't have a hand held sprayer. As for the room itself, only one comfortable chair and a desk chair. No clock, frig didn't work well either. The bed was a king and very comfortable and the sheets were clean. Would have liked a heavier blanket though. My daughter got a regular room and it was awesome! A couch, plenty of counter to put your suitcase in the room, a comfortable chair and desk chair. Also had a king bed. BTW, the closet in both rooms were falling off the wall and were unusable. No ice machine but they were happy to provide ice in the kitchen. The breakfast was great! Scrambled eggs, sausage, biscuits & gravy, waffles, cerial. Worth staying again but watch what you get room wise.

6

Robert

Sep 4, 2024

·

Stayed 7 nights

The breakfast menu never changes, waffles and cereal as well as toast every day. Alternating days, scrambled eggs, sausage's, biscuit and the other alternating day, scrambled eggs, biscuits and sausage gravy. The last day I was there, I saw a monster cockroach walking across the floor by reception. The internet in the rooms was horrible and could hardly get any work done!!

6

Megan

Jun 26, 2023

·

Stayed 2 nights

Sheets were dirty,hotel was loud at night,kids running up and down hallways,neighbors loud from midnight to 2:30am. Is there a quiet hour? No one at desk when went to check out

6

Carolyn

May 31, 2024

·

Stayed 3 nights

I booked a three night stay. I needed an accessible room, and I was told that this room had an accessible toilet with hand rails, and a tub with hand rails. I wanted a shower, but one wasn't available. They showed me a tub for size comparison, and i thought i would be able to step into one with handrails. When we got to the room, the toilet had no handrails and the tub had one small rail just like the tub shown us in a regular room. I couldnt use the toilet or take a shower. We stayed one night, then found a hotel that could accommodate me. We had to pay for all three nights even though they couldn't meet my needs.

6

Ramona

Mar 31, 2025

·

Stayed 1 night

No shower head in the handicapped room

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Service

Feedback on service is mixed: many highlight friendly, accommodating staff, while others report rude or unresponsive interactions and difficulty obtaining towels or room changes. Check-in can be smooth, but follow-up on issues is inconsistent.

Related guest reviews

6

Jeremy

Jan 14, 2026

·

Stayed 1 night

Staff was excellent and friendly, but this hotel needs interior renovation, starting with the floors.

6

Amanda

Sep 24, 2025

·

Stayed 3 nights

Service was great. Beds were comfortable. Room was run down and not particularly clean.

2

Jessica

Aug 19, 2025

·

Stayed 2 nights

We checked in with an unfriendly front desk agent, which unfortunately set the tone for our stay. After settling into our room, we visited the pool and noticed a strange, pinecone-shaped object moving along the bottom. I replied to a message from the hotel to report it, but never received a response. When we returned late that night, the object was still there and no staff were available. The next morning, my husband spoke to the front desk again about the pool. They said they’d look into it, but nothing was done. That night, rain caused the ceiling in our room to leak, soaking some of our belongings. We were moved to another room, but it had its own issues—false eyelashes on the bathroom floor, melted wall plates, and hair on the towels. The continental breakfast was the only redeeming part of our stay, though it was just okay. Overall, the lack of cleanliness, poor communication, and dismissive service made this a disappointing experience.

8

Ryan

Sep 29, 2025

·

Stayed 3 nights

Staff was very nice and accommodating

2

Jordan

Jul 12, 2025

·

Stayed 1 night

We arrived in the evening and waited for the front desk person to come back for about 15 minutes. After we checked in we got to our room and it smelled liked an ash tray. When I asked the front desk if we can switch rooms he said no and that he could spray the room with air freshener.

2

TyAnn

May 31, 2025

·

Stayed 1 night

Front desk are rude

2

Kortnee

Jun 30, 2025

·

Stayed 2 nights

I had a horrible experience during my stay this past weekend. First, when I called the front desk to request towels and washcloths, I was told they did not have any available. This continued for over two days, and I didn’t receive any washcloths until Sunday morning during checkout — which was completely unacceptable. In addition to that, the AC in my room did not work at all, making it extremely hot and uncomfortable. I informed the front desk staff about this issue, but they said they had no other rooms available that would fit our needs. Overall, this stay was incredibly disappointing and frustrating. I do not recommend this hotel to anyone looking for a comfortable and accommodating experience.

8

Kylie

Sep 6, 2024

·

Stayed 2 nights

The man at the front desk at night was awesome! Super helpful!

10

John

Apr 1, 2023

·

Stayed 1 night

Front desk person was very friendly and accommodating

8

Jonathan

Nov 18, 2025

·

Stayed 3 nights

The room was very clean, and the staff was very helpful. We also enjoyed the breakfast.

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Location

Generally convenient for drivers with easy parking and access to major roads or nearby stores, and several guests felt safe. It is not very walkable, and one review mentioned a vehicle break-in.

Related guest reviews

8

Page

May 29, 2024

·

Stayed 1 night

Easy parking and no safety issues. Check in was easy and quick. The elevator needs to be inspected and may need repair. It makes a significant noise when operating. The sink water piping had some trapped air and this caused a water surge and discolored water when the sink was first operated. It did clear up after running for short period of time.

8

Flexman

Jun 5, 2024

·

Stayed 1 night

Iike the fact that the property was safe, quiet and provided easy parking.

8

Beatrice

Jun 27, 2023

·

Stayed 3 nights

The facility was average, breakfast was average, yes I would stay there again, location was convenient. Thanks

8

Rick

Dec 29, 2023

·

Stayed 2 nights

Our room was clean, the two beds were comfortable, there was plenty of closet space. The sofa bed was very uncomfortable, basically a thin pad on top of wire mesh. There were two TVs, but only one remote worked. There was a slight mildew smell in the corridor, but not in the room. The breakfast was good; eggs, sausage, French toast, waffles, muffins, juice, milk, coffee, and cereal. The location was not great (not a lot of places to walk to), but easy access to the interstate.

10

Kristine

Jan 6, 2025

·

Stayed 1 night

2nd time staying here. This hotel is conveniently located by Fort Eustice its a 15 minute drive to and from. Located in a safe area, within distance of the business district. The only draw back was the smell of Marijuana from a group of people near the front doors. I know its legalized but you don't need to have it happening where people come 8n and out. We will return.

10

Daniel

Jul 28, 2023

·

Stayed 2 nights

Great location for my visit quiet and nice staff

6

todd

Nov 24, 2025

·

Stayed 3 nights

was ok hotel to stay, proximity to daughter's place was choice

10

Francis

Oct 9, 2023

·

Stayed 1 night

Quite area off the congested areas.

6

Veronica

Nov 21, 2023

·

Stayed 5 nights

The hotel was in a good area near many stores, the beds were comfortable. Unfortunately the carpets in the room and elevator were absolutely disgusting. The rugs smelled and had huge stains everywhere the elevator smelled like a mixture of urine and cigarettes. The staff were nice and they had great breakfast selection. I would recommend if they cared to clean the carpets and elevator.

8

Ashanti

Feb 27, 2025

·

Stayed 2 nights

Staff was wonderful location!! location 👌 definitely will go back a 2 day stay turned into 2 weeks.

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AI-generated summary based on recent guest reviews

Dining

Breakfast reviews are inconsistent, ranging from good or full offerings to limited selection and undercooked items, with an isolated report of illness. Variety can be repetitive.

Related guest reviews

10

Monica

Mar 7, 2025

·

Stayed 2 nights

Room was clean, spacious and elegant. This hotel offers a continental breakfast which was very good. Will be staying here again in the near future…. Thanks

4

Kaleb

Apr 17, 2025

·

Stayed 1 night

Waffle batter made my husband and me sick. The breakfast options were extremely small. Checking in took us at least almost 20mins, because the guy didnt have anything prepared and he was tripping over his words. The toilet seat was so small as well, leaking faucets a lot not a little, internet was absolutely horrible. Something was wrong with the bed im not sure if the box spring or frame was broke but you'd automatically roll to the middle of the bed. So, needless to say we didnt sleep well at all. But something was bad but we are both sick and we both had the waffles.

10

Serita

Sep 14, 2024

·

Stayed 1 night

Only spent the night but great rest and really clean rooms, only thing was elevator smelt like urine. Check in was smooth a 55 dollar deposit and breakfast had hot waffles, eggs and biscuits and gravy. We were satisfied with the price and the experience.

4

Ebonie

Oct 29, 2025

·

Stayed 2 nights

The hotel has a stench. The carpet is nasty. The ac unit is LOUD! The rooms are muggy and the breakfast is pathetic. Stay here only if you need a play for your bags

10

TAHIRRAH

May 13, 2025

·

Stayed 1 night

Ice machine broken, limited staff, halls dirty & limited amount of food available for breakfast

6

Betty

Nov 19, 2024

·

Stayed 3 nights

A little disappointed. The room was a handycap which fortunately, we didn't need but wow, what a difference in the lack of conveniences compared to the other rooms! No counter space in the bathroom. No hooks or place to hang clothes or towels in the bathroom. The bathtub didn't have a hand held sprayer. As for the room itself, only one comfortable chair and a desk chair. No clock, frig didn't work well either. The bed was a king and very comfortable and the sheets were clean. Would have liked a heavier blanket though. My daughter got a regular room and it was awesome! A couch, plenty of counter to put your suitcase in the room, a comfortable chair and desk chair. Also had a king bed. BTW, the closet in both rooms were falling off the wall and were unusable. No ice machine but they were happy to provide ice in the kitchen. The breakfast was great! Scrambled eggs, sausage, biscuits & gravy, waffles, cerial. Worth staying again but watch what you get room wise.

6

Robert

Sep 4, 2024

·

Stayed 7 nights

The breakfast menu never changes, waffles and cereal as well as toast every day. Alternating days, scrambled eggs, sausage's, biscuit and the other alternating day, scrambled eggs, biscuits and sausage gravy. The last day I was there, I saw a monster cockroach walking across the floor by reception. The internet in the rooms was horrible and could hardly get any work done!!

8

Jonathan

Nov 18, 2025

·

Stayed 3 nights

The room was very clean, and the staff was very helpful. We also enjoyed the breakfast.

8

Darlene

Mar 9, 2025

·

Stayed 4 nights

I loved the staff they were friendly snd outgoing slwsys willing to help. The breakfast was good and well stocked but lacked variety. We stayed for 6 days and only thibg that was switched out was sausage gravy ( which was very good) for link sausage. We selected hotel because it had a pool and a fitness area. Both were broken, pool heater and all cardio pieces were inoperable. We traveled with a small child who was very disappointed the she couldn't go swimming. To end on a positive note the shower temperature and water pressure was propably the bedt I have every experienced in a hotel.

6

David

May 2, 2025

·

Stayed 2 nights

The only ice machine I could find was on the lobby floor and it didn't work. The employee in the lobby filled my ice bucket rom a cooler in the kitchen. The vending machine in the lobby also didn't work. When I asked the employee, he told me it was a third party vendor. No other explanation. The breakfast was subpar. The sausage was undercooked, and the muffins were not appealing.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$69
February	$71
March	$79
April	$83
May	$97
June	$133
July	$123
August	$92
September	$96
October	$91
November	$77
December	$65

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $83	17 $83	18 $88	19 $97
20 $76	21 $77	22 $80	23 $80	24 $80	25 $93	26 $99
27 $80	28 $82	29 $72	30 $81

Su	Mo	Tu	We	Th	Fr	Sa
				1 $74	2 $107	3 $97
4 $72	5 $78	6 $80	7 $78	8 $80	9 $95	10 $106
11 $80	12 $80	13 $80	14 $80	15 $80	16 $119	17 $128
18 $90	19 $90	20 $90	21 $90	22 $132	23 $244	24 $217
25 $90	26 $90	27 $92	28 $90	29 $90	30 $99	31 $96

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Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom, Accessible

Room, 1 King Bed

Room, 2 Queen Beds, Accessible

Room, 1 King Bed, Accessible (Roll-In Shower)

Suite, 1 Bedroom

Room, 2 Queen Beds

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Country Inn & Suites by Radisson, Newport News South, VA

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