Name: Hilton Garden Inn Newport News
Address: 180 Regal Way, Central Newport News, Newport News, Virginia, United States of America, Newport News, Newport News City County, US
Price range: $108–$221 per night
Rating: 8.88

What guests think

At Hilton Garden Inn Newport News, travelers frequently highlight very friendly staff, clean and comfortable rooms, and a convenient location near restaurants and highways, while several reviews note paid breakfast, occasional bar closures, and inconsistent housekeeping.

Gym and parking are appreciated, and an airport shuttle runs with occasional waits. Rooms are often spacious, though guests occasionally report low water pressure, dated showers, or noise from adjoining doors and hallways. A practical choice for a straightforward, mid-range stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Gym and parking are appreciated, and an airport shuttle runs with occasional waits. The property is pet-friendly; bar hours can be limited on some days, and parts of the hotel are under renovation.

Related guest reviews

10

Nakisha

Aug 13, 2024

·

Stayed 1 night

It was good the bar was closed when i got there at 6

8

tom

May 27, 2025

·

Stayed 1 night

A bar was advertised. I stayed her on a Monday. The bar was not open. Restaurant only serves breakfast. I was led to believe it was open for breakfast, lunch and dinner

10

Mariel

Jul 22, 2024

·

Stayed 2 nights

The rooms looks recently renovated, felt pretty nice. Convenient location. They have transportation to the Newport airport (not Norfolk airport - I almost took the wrong transportation). Pretty nice and convenient hotel.

10

Sara

Dec 22, 2024

·

Stayed 1 night

We were able to check in and out all in the Hilton app. Plently of easy,vlose parking. Our king sized room was spacious and vety clean!! Bed was comfy too. Perfect for a quick 1 night trip. Everyone at the hotel was very nice and friendly.

10

Nichole

Aug 25, 2024

·

Stayed 1 night

The property is under renovation so the rooms available are further from the elevator. The room was exceptionally clean as well as the bathroom. The bathroom was freshly renovated the shower head was new with multiple options for water stream. The bathroom also came with ready pump hand soap and lotion as well as the shower came with shampoo, conditioner, and body wash separately. The bistro or restaurant located in lobby has a great dine in schedule. Staff was helpful and polite. The hotel is pet friendly as well.

10

Kiara

Nov 9, 2025

·

Stayed 1 night

Room was very clean. Great staff. Great parking. 10/10

8

Alese

Sep 25, 2025

·

Stayed 1 night

It was nice they take you to and from the airport but you will have to wait a bit for it. Breakfast was very nice

10

Elizabeth

Apr 21, 2025

·

Stayed 1 night

Nice room, fitness center was more than adequate and the buffet breakfast (additional cost) was excellent.

10

Jason

Sep 15, 2025

·

Stayed 1 night

Room was clean and seemed to be pretty recently renovated. Gym is good.

10

Michelle

Aug 5, 2025

·

Stayed 1 night

Everything was great except one incident and not that big a deal We had went to the bar to get an advertised drink (literally advertised everywhere) and the girl was out of all the ingredients which seemed strange.

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Cleanliness

Many guests report very clean rooms and public areas. Several others cite lapses such as unclean bathrooms or sheets, mold or mildew odors, and inconsistent upkeep.

Related guest reviews

6

TAHIRAH

Nov 10, 2025

·

Stayed 2 nights

Delightful staff (shout out to Ben). Unfortunately our bathroom was not cleaned so we had to clean it ourselves.

10

Melanie

Sep 30, 2024

·

Stayed 2 nights

This is an excellent hotel, would highly recommend. Beds were super comfortable, room and bathroom was spotless. AC was super cool. We slept so well!

6

Abby

Dec 24, 2023

·

Stayed 1 night

The rooms were very large but I didn’t realize it was under renovations. The room was clean but the bathroom had mold in the tub

10

Melissa

Apr 21, 2025

·

Stayed 1 night

Super friendly staff. Hotel was very clean and quiet. Would definitely stay again.

6

Simin

Jul 22, 2025

·

Stayed 2 nights

When we first entered the lobby it smells so good. It looked very neat and clean and I wish I could say it for the room as well. Our room wasn’t vacuumed. There were crumbs on the floor, the carpet was dirty. Our bathtub wasn’t clean either. There was hair everywhere. The bathroom door was rusty and paint was started to peel from the bottom Elevators were dirty too. For the price we paid I would definitely expect more.

2

Tanisha

Jul 13, 2025

·

Stayed 1 night

When we arrived the first room had a dirty bathroom and dirty sheets. The bed had been made to appear changed but there were crumbs and hair on the sheets. We were moved to a different room where bathroom was a bit cleaner. When the bedding was pulled back there was hair and indentations in the sheets as if someone sat there. The clerk moved us to a third room that had a damp smell but appeared to be cleaner. We didn't notice until we returned from dinner after 11pm that the sheets, once again were dirty and had long hair. We called the front desk and asked that we get clean sheets. We never got a call back so at midnight my husband had to go down and retrieve them. We were up changing linens which was absolutely ridiculous. I did call the manager after we checked out and request a full refund which he did honor. As much as I appreciate that, I do feel that anyone checking into this hotel be cautious and check your rooms as the cleaning staff is clearly not cleaning these rooms and passing off a made bed to the next guest.

10

Ruth

Feb 23, 2026

·

Stayed 1 night

Clean room, friendly staff, breakfast was delicious.

10

Sarah

Nov 24, 2025

·

Stayed 3 nights

Excellent experience and three night stay. Comfortable beds, linens and pillows. Super clean general areas and room. Whatever scent is used in lobby and rooms should be sold as a candle in their shop. Cook, bar and reception staff so kind. Will stay here again.

4

Michelle

Jun 4, 2023

·

Stayed 1 night

The smell of mold was very strong in our room. There was mold on surfaces throughout the room including the lamp and light switch. The room felt damp as did the bedding in the room.

10

Quana

Feb 14, 2026

·

Stayed 2 nights

The room was comfortable and very clean. All the staff was very helpful, hospitable, and friendly.

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Rooms

Rooms are often spacious with very comfortable beds and some recent updates. Downsides include low water pressure, dated showers in places, and noise from adjoining doors or hallways.

Related guest reviews

10

Melissa

Jun 13, 2024

·

Stayed 1 night

Upon entering the hotel, I was greeted by Derek who is super upbeat and very friendly. Made me feel very well taken care of and went out of his way to make me comfortable. The room was very large, The bed comfortable, and the sheets, surprisingly soft. Everything was very clean and I appreciate the complementary waters in the room. Noise from the hallway was also minimal, which is much appreciated. My only complaint was the noise from the air-conditioning compressor, but I don’t think that would bother most people. Service was a little confusing. They have a buffet option and a menu option to order the menu receiving the entrée. They said that I was to help myself to the buffet for any of the included sides. All in all, I will 100% stay here again Next time I’m in town.

10

Mickey

Oct 19, 2025

·

Stayed 2 nights

Great stay. A very kind and helpful staff. Felt upscale for a decent price. Quiet and hidden from the hustle and bustle.

10

Sara

Dec 22, 2024

·

Stayed 1 night

We were able to check in and out all in the Hilton app. Plently of easy,vlose parking. Our king sized room was spacious and vety clean!! Bed was comfy too. Perfect for a quick 1 night trip. Everyone at the hotel was very nice and friendly.

8

Felisa

Nov 23, 2025

·

Stayed 1 night

Staff was great. Very friendly and accommodating. Rooms are clean just out dated with the inside of the shower.

10

Kurt

Jul 27, 2025

·

Stayed 1 night

Stayed here one night on the way to the beach. People at the front desk were friendly and helpful. Property was very clean. Room was spacious for a family of four to share. Thanks for a great stay.

10

Melanie

Sep 30, 2024

·

Stayed 2 nights

This is an excellent hotel, would highly recommend. Beds were super comfortable, room and bathroom was spotless. AC was super cool. We slept so well!

8

George

Oct 13, 2025

·

Stayed 1 night

Nice room. Low water pressure in the shower.

10

Sarah

Dec 16, 2025

·

Stayed 1 night

Nice, comfortable room.

2

Jessica

Oct 21, 2025

·

Stayed 1 night

BEWARE! DO NOT BOOK A ROOM WITH A JOINT/ADJOINING DOOR/ROOM OPTION IN THE ROOM! But should I have to even say that!?! I booked a room with my young daughter and her friend for one night to visit Busch Gardens. Upon our return after the park, we were able to hear light conversation from the adjoining room. Wasn't anything would couldn't deal with. I go to sleep & they stayed up. They wake me up to tell me that the adjoining room is very audible. Yup..moaning and all the noises associated with exactly what you think. How disgusting & horrible for anyone to have to hear so clearly, let alone these two young girls. I call the desk and was told they can make a phone call about it. Then we hear the phone ring like it was in our room. Quiet and then they just turn their TV on blast. Call again, same thing, nothing is being done. We barely slept and were supposed to go to the park again to enjoy the day. Check out was even more disgraceful. I was offered free breakfast(which was already included) with my stay and was told that more should have been done by the person that was working that night. She also stated that next time I should make sure not to book a room with an adjoining door. WHAT!?! Now that is my problem & I should have booked a room w/o one. I didn't have a choice of what room & would think that if you have this door in a room that there would be some type of appropriate install that would prevent this from being an issue. Definitely a HILTON Problem!

8

Fred

Sep 17, 2024

·

Stayed 3 nights

room 325 was awesome and had a WONDERFUL view!!

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Service

Service is frequently praised as friendly, professional, and helpful, with smooth check-in and checkout. A few guests felt responses to late-night disturbances were insufficient.

Related guest reviews

10

Melissa

Jun 13, 2024

·

Stayed 1 night

Upon entering the hotel, I was greeted by Derek who is super upbeat and very friendly. Made me feel very well taken care of and went out of his way to make me comfortable. The room was very large, The bed comfortable, and the sheets, surprisingly soft. Everything was very clean and I appreciate the complementary waters in the room. Noise from the hallway was also minimal, which is much appreciated. My only complaint was the noise from the air-conditioning compressor, but I don’t think that would bother most people. Service was a little confusing. They have a buffet option and a menu option to order the menu receiving the entrée. They said that I was to help myself to the buffet for any of the included sides. All in all, I will 100% stay here again Next time I’m in town.

10

Emma

Jan 5, 2025

·

Stayed 1 night

Derek and Ben were great!

10

Denise

Dec 14, 2025

·

Stayed 2 nights

Clean and accommodating. The staff was great!

6

Shannon

Sep 28, 2025

·

Stayed 2 nights

The hotel was clean and front desk staff were friendly. The room was nice, the bed was not comfortable. They need to put signs up in the hallways and reinforce a rule of quiet hours. People were out in the hallway talking and messing around so loudly one night. Someone was smoking pot. And the second night I was woken up at 2:30 in the morning by a big loud group in the hallway, that went into the room next door and continued to be super loud. One of them knocked on our door thinking he was coming in our room. We called the front desk and complained, but they only called them and asked them to be quiet. Nothing else.

10

Lisa

Mar 16, 2025

·

Stayed 1 night

Nice hotel with extremely helpful and friendly staff.

10

Charles

Oct 19, 2025

·

Stayed 1 night

Excellent service. Super clean! We are so happy! Mya at front desk made the experience amazing!

10

Sarah

Nov 24, 2025

·

Stayed 3 nights

Excellent experience and three night stay. Comfortable beds, linens and pillows. Super clean general areas and room. Whatever scent is used in lobby and rooms should be sold as a candle in their shop. Cook, bar and reception staff so kind. Will stay here again.

10

Quana

Feb 14, 2026

·

Stayed 2 nights

The room was comfortable and very clean. All the staff was very helpful, hospitable, and friendly.

10

David

Dec 30, 2024

·

Stayed 2 nights

Check in was quick and easy staff was very friendly, same with check out will be book again when in town.

10

Patricia

Nov 22, 2025

·

Stayed 1 night

Friendly and professional staff at the front desk.

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AI-generated summary based on recent guest reviews

Location

Convenient to highways and many restaurants, with some rooms set away from main roads for quieter stays. A few guests found the area a bit run down or farther from Williamsburg or Norfolk than expected.

Related guest reviews

8

antre

Jul 5, 2024

·

Stayed 2 nights

Centrally located to restaurants and beltway. Less than 8 miles from Hampton Theatre

8

William

Oct 20, 2025

·

Stayed 2 nights

Location was good for my visit

8

Eric

Feb 14, 2024

·

Stayed 4 nights

Off the main roads. Less road noise

10

Mariel

Jul 22, 2024

·

Stayed 2 nights

The rooms looks recently renovated, felt pretty nice. Convenient location. They have transportation to the Newport airport (not Norfolk airport - I almost took the wrong transportation). Pretty nice and convenient hotel.

8

Garrett

Jul 24, 2024

·

Stayed 3 nights

Good but area a bit run down around it.

10

Pam

Mar 9, 2025

·

Stayed 1 night

Good location Great price Clean and tidy Great service

8

Krystle

Oct 6, 2024

·

Stayed 2 nights

Clean hotel, kind, friendly, respectful staff, many restaurants in the neighborhood!

8

diane

Apr 20, 2023

·

Stayed 1 night

It is a bit dated but it was clean, quiet and check in was efficient. I thought the location was closer to Williamsburg than it actually was. Overall it was fine for one night.

10

Glenn

Apr 7, 2025

·

Stayed 2 nights

Good location, clean, nice staff

10

Patricia

Apr 23, 2023

·

Stayed 1 night

great place to stay - good amenities, very friendly staff, easy access to highway, many dining options nearby

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Dining

Breakfast is often tasty with attentive hosts, but multiple guests were surprised it is not complimentary and found it pricey. Bar or restaurant availability can be limited to breakfast or closed on certain days or evenings.

Related guest reviews

10

Nakisha

Aug 13, 2024

·

Stayed 1 night

It was good the bar was closed when i got there at 6

8

tom

May 27, 2025

·

Stayed 1 night

A bar was advertised. I stayed her on a Monday. The bar was not open. Restaurant only serves breakfast. I was led to believe it was open for breakfast, lunch and dinner

8

Richard

Dec 16, 2025

·

Stayed 1 night

Breakfast SERVER WAS TERRIFIC!!!

2

Terri

Nov 25, 2025

·

Stayed 1 night

I’m not use to staying at a hotel that doesn’t have complimentary breakfast.

10

Elizabeth

Apr 21, 2025

·

Stayed 1 night

Nice room, fitness center was more than adequate and the buffet breakfast (additional cost) was excellent.

6

Stephanie

Dec 23, 2024

·

Stayed 2 nights

I have stayed at many Hilton Garden Inns and this location didn't have the vibe. The staff are very friendly but the rest of the experience fell short.The grille was closed all week for a holiday party and the breakfast was expensive for what you get. Pros: The bed was comfy and it's close to 64 intestate and many restaurants.

10

JILL

Nov 19, 2023

·

Stayed 2 nights

It was very quiet. They had construction to refresh some areas, but had online & signage to let us know. The work hours were sensible and didn't impact us at all. The rooms were clean, the water pressure was great and the water hot. Our favorite part was breakfast. She handed us our plates, brought us coffee and juice, was very friendly to everyone. Morning two, remembered we liked coffee and had it on "our" table for us by the time we finished loading our plates. They had fresh fruit also. Very well done. I wish I remembered her name, but she made the breakfast fun.

10

Ruth

Feb 23, 2026

·

Stayed 1 night

Clean room, friendly staff, breakfast was delicious.

10

Teresita

Dec 3, 2025

·

Stayed 1 night

Yes clean room, very spacious and friendly staff. Great breakfast, it was delicious.

8

Nancy

Mar 29, 2025

·

Stayed 2 nights

We assumed there was a continental breakfast provided. A bountiful array of food was supplied, but we were charged for our breakfast. Also, please list the fee for pets.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$96
February	$117
March	$115
April	$123
May	$135
June	$171
July	$150
August	$132
September	$134
October	$134
November	$112
December	$93

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $157	18 $192	19 $208
20 $135	21 $141	22 $132	23 $152	24 $145	25 $152	26 $168
27 $114	28 $116	29 $110	30 $110

Su	Mo	Tu	We	Th	Fr	Sa
				1 $180	2 $178	3 $180
4 $122	5 $120	6 $118	7 $108	8 $147	9 $169	10 $210
11 $135	12 $122	13 $116	14 $108	15 $130	16	17
18 $131	19 $147	20 $141	21 $172	22 $221	23	24
25	26	27 $155	28	29	30 $122	31 $135

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Monthly average prices

About this property

Location

Room options

1 King Room Sofabed

1 King Bed Deluxe

1 King Accessible Room with Bathtub

2 Queen Beds

1 King Accessible Deluxe Room with Roll-In Shower

1 King Bed

1 King Accessible Deluxe Room with Bathtub

1 King Accessible Room with Roll-In Shower

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Newport News

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