Name: Fairfield Inn Kennewick
Address: 7809 West Quinault Avenue, Kennewick, Washington, United States of America, Kennewick, Washington, US
Price range: $109–$353 per night
Rating: 7.63

What guests think

At Fairfield Inn Kennewick, guests frequently praise the friendly, efficient front-desk team and convenient location near the Toyota Center, mall, and dining, while noting inconsistent upkeep, from musty odors and mold to maintenance problems and room misassignments.

The hot tub is repeatedly reported out of service and the pool area small or unappealing. Rooms draw mixed feedback: hard mattresses, very small sofa beds, missing bathroom fans or microwaves, occasional noise, and spotty Wi-Fi counterbalance reports of comfortable stays. Breakfast ranges from enjoyable to limited, with occasional shortages or no service on a day due to staffing. Expect a convenient stay with variable quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many reviews report the hot tub out of service and the pool area small, cold, or closed; one guest later found the hot tub working.

Related guest reviews

4

Aaron

Jun 14, 2025

·

Stayed 3 nights

The building isn’t very clean, the staff setting up breakfast was rude, the hot tub wasn’t functional and the breakfast was terrible.

4

Kelli

May 27, 2025

·

Stayed 2 nights

The pictures on Expedia are a complete LIE! We booked & were charged for an executive studio suite to sleep four ... king size bed, a couch that folds out to a bed & 2 tvs. There was only 1 tv, & the pullout bed was barely the size of a twin! We went to the front desk to ask for a pull out bed & were told they don't have those. My son had to sleep on the floor while my other sons feet hung off the twin pull out bed about 12 inches. The pool is the size of a 10 person hot tub & the actual hot tub was completely drained. Front office said it hasnt worked all year & will continue to be closed. No money back or compensation, will never stay with Marriott again! Very disappointing!

8

Cathy

Feb 21, 2023

·

Stayed 2 nights

The hot tube was up and running this time, which was great.

6

Jeff

Dec 19, 2022

·

Nowhere on hotel website or Expedia mentions the hot tub was closed. That’s the main reason I booked the room. Great staff though.

6

Benito

May 29, 2024

·

Stayed 1 night

The bed was fantastic and we went to the mall nearby. Everything was great except the pool and hot tub werent working and they didnt have pepper for the morning breakfast.

4

Shannon

May 5, 2024

·

Stayed 2 nights

The pullout was tiny. We were planning two kids sleeping on it but only one fit. Bedding also did not fit the pullout. The room had an odor to it. The bathroom was not vented with a fan which created mold. Breakfast was pretty well stocked though. Pool area was very small and everything echoed which meant my loud kids were even louder. The hot tub was not working but had a foot of water in it. Not my favorite place to stay.

10

shelbe

Jan 8, 2023

·

Stayed 1 night

Pool area was not clean and it was too cold in there. Also came for the hot tub which was not working

10

Susan

Mar 23, 2024

·

Stayed 1 night

Loved the breakfast. We were disappointed that the pool area was not open. The rooms were very clean. The service was excellent.

4

Holly

Jul 17, 2025

·

Stayed 3 nights

While the hotel wasn't awful, it was fair at best. Hot tub was closed for maintenance which seems to be more common amongst most hotels nowadays. The rooms were clean, but outdated. No fan in the bathroom so when you showered the whole room was covered in a dense steam fog. Breakfast was so/so. One day there was no fruit. Eggs were dry. Bagels and English muffins were stale. But the next day there was biscuits and gravy ( which you can't really screw up). So the breakfast was more of an extra. I would not stay here for the breakfast or the hot tub if that's what you're looking for.

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Cleanliness

Feedback is mixed: some guests found rooms very clean, while others cited odors, mold, flies, stained linens or carpets, debris left in rooms, and leaks.

Related guest reviews

8

Manuel

Sep 22, 2022

·

Stayed 1 night

There was dead flies on the window sill along with other live flies flying around room. I could empty candy wrappers in the night stand. Towels were stained. Bathtub siding was cracked. Carpet stained.

6

Jeremy

Oct 10, 2022

·

Stayed 1 night

Gotta clean the rooms better. Our ice bucket had mold growing inside, there was a half-eaten apple under the chair...

2

Kristina

Jan 13, 2024

·

Stayed 1 night

THE ROOMS SMELLED LIKE DECOMPOSING FLESH LITERALLY. I AM SENSITIVE TO SOME STRANGE THINGS BUT, THIS PLACE MADE ALL OF THE HAIR ON MY BODY SYAND STRAIGHT UP. I WOULDN'T RECOMMEND THIS PLACE TO THE GRIMM REAPER. MY PARTY AND I CHECKED OUT LESS THEN A HOUR LATER. WE TOOK A LOSS OF ALMOST $300.00'S. WE BOOKED A ROOM AT THE COMFORT SUITES IN KENNEWICK AND HAD A WONDERFUL STAY.

4

Aaron

Jun 14, 2025

·

Stayed 3 nights

The building isn’t very clean, the staff setting up breakfast was rude, the hot tub wasn’t functional and the breakfast was terrible.

2

Stacia

Jun 17, 2024

·

Stayed 1 night

It took 20 minutes to check in. Mold in the bathroom. Ventilation fan didn’t work. Air conditioning didn’t work well. Bathroom ceiling had tons of water damage. Wallpaper was peeling. Room and bathroom were less than clean. Ran out of food at breakfast. They didn’t have any napkins at breakfast - I asked for some and they said they were out. Didn’t even have paper towel rolls. They should have just gone to the store RIGHT NEXT DOOR. Just don’t stay here. The hotel next door is a better option. We’ve stayed in motel five+ones better than this.

10

Danielle

Jun 16, 2025

·

Stayed 1 night

Hotel staff was helpful and friendly. Hotel was clean and well stocked. Felt like a safe area. Over all great and would stay again

6

Jessica

May 6, 2025

·

Stayed 2 nights

Our room had an awful smell. Cleanliness wasn’t good overall.

2

Stacia

Jun 16, 2024

·

Stayed 1 night

It took 20 minutes to check in. Mold in the bathroom. Ventilation fan didn’t work. Air conditioning didn’t work well. Bathroom ceiling had tons of water damage. Wallpaper was peeling. Room and bathroom were less than clean. Ran out of food at breakfast. They didn’t have any napkins at breakfast - I asked for some and they said they were out. Didn’t even have paper towel rolls. They should have just gone to the store RIGHT NEXT DOOR. Just don’t stay here. The comfort in next door was cheaper and cleaner. We’ve stayed in motel 6 better than this.

10

Brenda

Jun 4, 2025

·

Stayed 2 nights

Excellent and clean

10

Danyelle

Oct 12, 2025

·

Stayed 2 nights

Several dinning options within close distance. Room was clean and smelled fresh. Check in was quick and pleasant.

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Rooms

Rooms vary in comfort and features: reports mention hard mattresses, very small sofa beds, missing bathroom fans or microwaves, limited bedside outlets, occasional noise, and dated decor. Wi-Fi reliability was criticized in one review.

Related guest reviews

4

Lisa

Jan 26, 2026

·

Stayed 2 nights

The staff is the only thing keeping this at 2 stars instead of 1. Whoever owns thjs hotel has clearly given up. I've stayed in the same room a couple of times over a 2 month period. The entire time, one of the tv's has never worked. My last stay included cold showers and bad internet. However, staff are super nice!

6

Becky

Jun 10, 2024

·

Stayed 1 night

Excellent location and friendly staff and typical breakfast! Shower wasn’t clean and mattress was terrible.

4

Kelli

May 27, 2025

·

Stayed 2 nights

The pictures on Expedia are a complete LIE! We booked & were charged for an executive studio suite to sleep four ... king size bed, a couch that folds out to a bed & 2 tvs. There was only 1 tv, & the pullout bed was barely the size of a twin! We went to the front desk to ask for a pull out bed & were told they don't have those. My son had to sleep on the floor while my other sons feet hung off the twin pull out bed about 12 inches. The pool is the size of a 10 person hot tub & the actual hot tub was completely drained. Front office said it hasnt worked all year & will continue to be closed. No money back or compensation, will never stay with Marriott again! Very disappointing!

6

Connie

Jun 9, 2024

·

Stayed 2 nights

There is no Microwave in the room, the sink didnt drain and ine if the beds appeared to have old makeup on it.

10

Alayna

May 14, 2024

·

Stayed 2 nights

The free breakfast was nice. The room was nice and comfortable as well.

8

Tracy

Feb 12, 2024

·

Stayed 2 nights

Our room had no microwave although hotels.com said there was one. We also didn’t get the room we booked through hotels.com. I paid for a double queen and the hotel tried to put us in a handicapped king one bed, based on what hotels.com had sent them. The hotel was awesome though and got us a room we wanted. The staff was great, mattresses were a little hard but everything else about the room was good.

4

Angel

Jun 30, 2023

·

Stayed 2 nights

We stayed here several times, but this time our stay was disappointed. We could hear a dog barking and running up and down the room next door. And people talking loudly in the other side. All this was happening after 11 pm.

6

jennifer

May 31, 2024

·

Stayed 1 night

Pretty good stay for that night. Only thing was that our bathroom did not have a fan.

4

Holly

Jul 17, 2025

·

Stayed 3 nights

While the hotel wasn't awful, it was fair at best. Hot tub was closed for maintenance which seems to be more common amongst most hotels nowadays. The rooms were clean, but outdated. No fan in the bathroom so when you showered the whole room was covered in a dense steam fog. Breakfast was so/so. One day there was no fruit. Eggs were dry. Bagels and English muffins were stale. But the next day there was biscuits and gravy ( which you can't really screw up). So the breakfast was more of an extra. I would not stay here for the breakfast or the hot tub if that's what you're looking for.

2

Florence

Aug 10, 2023

·

Stayed 1 night

The room had no bath exhaust fan. Also no usb or electrical plug at bedside to charge phone or electrical plug in for heating pad. Very disappointed

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Service

Service is inconsistent: many praise friendly staff and smooth or early check-in, while others report slow or absent front-desk support, rude breakfast staff, poor handling of issues or cancellations, and missing linens or breakfast staffing.

Related guest reviews

10

Lim

Sep 9, 2024

·

Stayed 1 night

We loved that the room was ready early so they let us check-in early!

4

Aaron

Jun 14, 2025

·

Stayed 3 nights

The building isn’t very clean, the staff setting up breakfast was rude, the hot tub wasn’t functional and the breakfast was terrible.

2

Tammy

May 19, 2023

·

Stayed 1 night

I need to be compensated for the way you handled my cancellation the day of my arrival.That is when I was notified when I arrived at the desk to the Hotel after driving 4 hrs.I email that I seen telling me that Marriott cancelled was after the fact.So our trip started out awfull we had to go to a different town and pay more to get a hotel

4

Jennifer

Feb 27, 2024

·

Stayed 1 night

Beds were rock hard pillows were flat and staff was ok but wouldn't accommodate our needs

2

Nisheedh

Apr 6, 2024

·

Stayed 1 night

Flooded bathroom. Room was unusable. Front desk didn’t provide any replacement. Manager on duty was absconding

2

Stacia

Jun 17, 2024

·

Stayed 1 night

It took 20 minutes to check in. Mold in the bathroom. Ventilation fan didn’t work. Air conditioning didn’t work well. Bathroom ceiling had tons of water damage. Wallpaper was peeling. Room and bathroom were less than clean. Ran out of food at breakfast. They didn’t have any napkins at breakfast - I asked for some and they said they were out. Didn’t even have paper towel rolls. They should have just gone to the store RIGHT NEXT DOOR. Just don’t stay here. The hotel next door is a better option. We’ve stayed in motel five+ones better than this.

10

Danielle

Jun 16, 2025

·

Stayed 1 night

Hotel staff was helpful and friendly. Hotel was clean and well stocked. Felt like a safe area. Over all great and would stay again

10

Darcy

Sep 18, 2024

·

Stayed 1 night

The checkin was a very smooth process and the room was extremely clean.

2

Stacia

Jun 16, 2024

·

Stayed 1 night

It took 20 minutes to check in. Mold in the bathroom. Ventilation fan didn’t work. Air conditioning didn’t work well. Bathroom ceiling had tons of water damage. Wallpaper was peeling. Room and bathroom were less than clean. Ran out of food at breakfast. They didn’t have any napkins at breakfast - I asked for some and they said they were out. Didn’t even have paper towel rolls. They should have just gone to the store RIGHT NEXT DOOR. Just don’t stay here. The comfort in next door was cheaper and cleaner. We’ve stayed in motel 6 better than this.

10

Danyelle

Oct 12, 2025

·

Stayed 2 nights

Several dinning options within close distance. Room was clean and smelled fresh. Check in was quick and pleasant.

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Location

Generally convenient for events and shopping, with the Toyota Center, a mall, dining, and gas nearby; several guests found the area accessible. A few comments noted a nearby homeless encampment or loitering.

Related guest reviews

6

MIREYA

Apr 15, 2025

·

Stayed 1 night

Homeless encampment across street.

6

Heather

Mar 24, 2025

·

Stayed 2 nights

It was a good location.

10

Maria Lourdes

Mar 10, 2023

·

Stayed 1 night

Very accessible to everything very friendly staff

6

Jeff

Feb 17, 2023

·

Stayed 1 night

Close to good dining and Costco gas

10

Danielle

Jun 16, 2025

·

Stayed 1 night

Hotel staff was helpful and friendly. Hotel was clean and well stocked. Felt like a safe area. Over all great and would stay again

10

Dave

May 8, 2023

·

Stayed 1 night

nice place to stay that is close to shopping mall

10

Vanessa

Aug 6, 2024

·

Stayed 1 night

Good location for a weekend trip

10

Crystal

Mar 26, 2023

·

Stayed 1 night

Mall across street.

10

Heather

Nov 27, 2025

·

Stayed 1 night

Great stay for after a concert at Toyota center

10

Danyelle

Oct 12, 2025

·

Stayed 2 nights

Several dinning options within close distance. Room was clean and smelled fresh. Check in was quick and pleasant.

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AI-generated summary based on recent guest reviews

Dining

Breakfast quality and variety are inconsistent, ranging from enjoyable and well stocked to limited with stale items or shortages. A few reviews reported running out of items or no breakfast one day due to staffing.

Related guest reviews

4

Cathy

Jan 3, 2023

·

Stayed 19,358 nights

The hotel did not have sheets available for the fold out bed and NO breakfast on Sunday due to lack of staff.

6

Becky

Jun 10, 2024

·

Stayed 1 night

Excellent location and friendly staff and typical breakfast! Shower wasn’t clean and mattress was terrible.

6

Silvia

Aug 1, 2022

·

Stayed 10 nights

No ofrecen un desayuno variado y no hay una bueno limpieza para los cuartos y hay q estar pidiéndole hasta el papel para el baño

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4

Aaron

Jun 14, 2025

·

Stayed 3 nights

The building isn’t very clean, the staff setting up breakfast was rude, the hot tub wasn’t functional and the breakfast was terrible.

10

Alayna

May 14, 2024

·

Stayed 2 nights

The free breakfast was nice. The room was nice and comfortable as well.

2

Stacia

Jun 17, 2024

·

Stayed 1 night

It took 20 minutes to check in. Mold in the bathroom. Ventilation fan didn’t work. Air conditioning didn’t work well. Bathroom ceiling had tons of water damage. Wallpaper was peeling. Room and bathroom were less than clean. Ran out of food at breakfast. They didn’t have any napkins at breakfast - I asked for some and they said they were out. Didn’t even have paper towel rolls. They should have just gone to the store RIGHT NEXT DOOR. Just don’t stay here. The hotel next door is a better option. We’ve stayed in motel five+ones better than this.

8

Rana

Sep 9, 2024

·

Stayed 1 night

It was ok and breakfast didn’t have a variety of food!

4

Shannon

May 5, 2024

·

Stayed 2 nights

The pullout was tiny. We were planning two kids sleeping on it but only one fit. Bedding also did not fit the pullout. The room had an odor to it. The bathroom was not vented with a fan which created mold. Breakfast was pretty well stocked though. Pool area was very small and everything echoed which meant my loud kids were even louder. The hot tub was not working but had a foot of water in it. Not my favorite place to stay.

10

Susan

Mar 23, 2024

·

Stayed 1 night

Loved the breakfast. We were disappointed that the pool area was not open. The rooms were very clean. The service was excellent.

4

Holly

Jul 17, 2025

·

Stayed 3 nights

While the hotel wasn't awful, it was fair at best. Hot tub was closed for maintenance which seems to be more common amongst most hotels nowadays. The rooms were clean, but outdated. No fan in the bathroom so when you showered the whole room was covered in a dense steam fog. Breakfast was so/so. One day there was no fruit. Eggs were dry. Bagels and English muffins were stale. But the next day there was biscuits and gravy ( which you can't really screw up). So the breakfast was more of an extra. I would not stay here for the breakfast or the hot tub if that's what you're looking for.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $209	10 $207	11 $196	12 $199
13 $173	14 $235	15 $337	16 $275	17 $246	18 $284	19 $353
20 $148	21 $158	22 $197	23 $221	24 $184	25 $138	26 $129
27 $128	28 $138	29 $168	30 $195

Su	Mo	Tu	We	Th	Fr	Sa
				1 $158	2 $146	3 $166
4 $118	5 $136	6 $187	7 $207	8 $148	9 $138	10 $148
11 $119	12 $138	13 $178	14 $207	15 $146	16 $109	17 $148
18 $119	19 $138	20 $187	21 $211	22 $158	23 $148	24 $158
25 $118	26 $138	27 $158	28 $227	29 $158	30 $138	31 $158

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About this property

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