Name: Baymont by Wyndham Tri-Cities/Kennewick WA
Address: 4220 West 27th Place, Kennewick, Washington, United States of America, Kennewick, Washington, US
Price range: $83–$212 per night
Rating: 7.75

What guests think

At Baymont by Wyndham Tri-Cities/Kennewick WA, travelers report clean, budget-friendly stays with convenient highway access and pet-friendly policies, but note dated areas, no elevator, inconsistent breakfast and housekeeping quality, and occasional maintenance or pool cleanliness issues.

Many guests praise friendly, helpful front-desk teams, though some experienced slow check-in, miscommunication, or limited staffing. Room comfort varies; some find updated, quiet spaces while others encounter small or dated layouts, thin pillows or hard mattresses, noise from neighbors, and finicky TVs or Wi-Fi. A practical, budget stay if you can manage stairs and accept occasional inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The property offers an indoor pool, hot tub and sauna plus ample parking, but there is no elevator. Guests report recurring issues like cold or cloudy pool water, hot tub or sauna outages, and occasional equipment or accessibility problems.

Related guest reviews

10

Jeannine

Sep 29, 2025

·

Stayed 2 nights

The room was comfortable and clean. The breakfast had eggs and sausage. It was the best price for a dog friendly place in the area this weekend. It has a pool and hot tub and sauna, though we didn't use them because we were too tired. The staff was pleasant and check in was easy.

2

Rebecca

Aug 10, 2024

·

Stayed 7 nights

Run down. Sauna not working. Pool dirty. Bathtub had a hole in it.

10

Ronald

Sep 8, 2025

·

Stayed 1 night

Really happy with the stay for the price. Also really happy the pool area was open until midnight.

8

Michael

Jul 2, 2025

·

Stayed 1 night

It would be great if they had an elevator, but they do not.

8

Gerald

Sep 11, 2025

·

Stayed 1 night

No elevator- we are seniors. Steps are difficult with luggage.

10

Colette

Aug 29, 2025

·

Stayed 1 night

Amazing stay. Friendly staff Short linens for 3 people. No glasses in bathroom. Picked this motel because they had a HOYER lift for the hot tub for my fiance who has no toes on one foot and a below the knee amputated leg. Staff could never get it working. Remote was bad

10

Kevin

Jun 21, 2024

·

Stayed 1 night

The dog area was excellent, watering time was a little inconvenient. But still one of the best. Comfortable bed, nice clean pet room without the sacrifice of comfort to the humans. Breakfast was very good, we enjoyed our stay.

10

memo

Sep 23, 2025

·

Stayed 3 nights

Gym, pool Jacuzzi sauna big plus

8

June

Jun 20, 2025

·

Stayed 2 nights

I liked it however the curtains opened up to a wall and if you can't do stairs, let them know. I didn't see an elevator. The heated pool was 70 and felt cold enough I couldn't get into it past my knees. Sauna worked awesome and hot tub was okay. Kids had a good time so that is what we were looking for.

10

Stephanie

Aug 26, 2025

·

Stayed 1 night

Has a great pool, coffee available all day and great staff. Highly recommend.

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Cleanliness

Cleanliness feedback is mixed: many rooms are reported clean, but multiple reviews cite dirty hallways or bathrooms, stained linens, strong odors, and unclean pool or hot tub areas.

Related guest reviews

4

TYANNE

Jun 24, 2025

·

Stayed 3 nights

Our bathroom was gross and you could tell that they don't clean the corners. The room smelled like old cigarette smoke. Our room was close to the stairs and breakfast room and it was noisy and sounded like people kept trying to get in our room. We heard from another customer that there were no other rooms available, and we had no options so we stayed. Disappointed and will not stay again.

2

liliana

Mar 10, 2025

·

Stayed 1 night

Found blood on sheets and blood on a towel . Staff not friendly

4

Glenda

Nov 7, 2023

·

Stayed 2 nights

The bed was clean and comfortable. But the floors--carpet and tile floor--were not clean. I would not stay here again for that reason.

4

Angela

May 7, 2025

·

Stayed 2 nights

0/10 do not recommend. The room was not up to standard, the scokets had no covers, the bathroom was missing things, and things were dirty.

10

Jessica

Nov 15, 2025

·

Stayed 1 night

Clean rooms semi comfy beds checking is easy staff if friendly CANNOT BEAT THIER PET FEES EXCELLENT!!!

2

Luke

May 20, 2023

·

Stayed 2 nights

Carpet in our room was so dirty it turned our feet black. Bathroom was dirty, the pool was so disgustingly foggy with hair and bugs in it. Staff was extremely rude at breakfast in the morning. The breakfast was burnt sausage and still raw undercooked “microwaved” potatoes. Will absolutely never return and will advise people to stay away.

6

Deborah

Apr 15, 2024

·

Stayed 2 nights

Please clean! Look at the walls. Go in the bathroom in 318, close the door and wipe the big black handprint and all the other dirt off. The walls are dirty in the room. The staff was excellent and helpful.

6

Kiley

Mar 24, 2024

·

Stayed 1 night

Hotel in general was pretty dirty. Needs a good deep cleaning in common areas as well as the doors.

4

marvin

Sep 27, 2025

·

Stayed 2 nights

The bed was comfortable and the room was acceptably clean. The hallway needed a good vacuuming. Breakfast was the worst we have ever had and we spent over 30 nights in motels just this year. The sausage was inedible, and the coffee, well it would have made good highway patching tar.

6

Nicole

Oct 9, 2024

·

Stayed 3 nights

The jacuzzi tub was unplugged. There were chunks of puke in the jets of the jacuzzi tub, glad I brought some YUK!. Found clothing tags from previous guests lying on our “clean towels”. The sauna was out of order and the hot tub had dirt and gravel all over the bottom. The staff were extremely friendly and nice. Bed was comfy despite having holes in the sheets.

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Rooms

Room quality varies; some guests find comfortable beds and updated touches, while others note small or dated layouts, thin pillows or hard mattresses, noise from adjacent rooms, and occasional TV, shower, or Wi-Fi issues.

Related guest reviews

8

jody

May 2, 2025

·

Stayed 1 night

Clean… someone above us had a heavy foot… that was noisy. All else just fine

6

Kevin

Jun 16, 2025

·

Stayed 1 night

Bed was uncomfortable, things were outdated and there was no elevator. Would choose a different option for a future stay.

6

Charles

Jul 20, 2025

·

Stayed 1 night

Was surprised they didn’t have an elevator, which was disappointing after I loaded up the luggage cart. We reserved 2 king standard rooms. One was a normal size hotel room, however, one was only half that size and was very tight. It did not have a sitting area. Breakfast was decent and the front desk staff was nice.

6

Roger

Jun 2, 2025

·

Stayed 2 nights

TV didn't work. Alarm clock was on AM time when it should have been PM. Items were left in unit that should have been removed, Office staff responded to TV problems.

4

Alejandra

Apr 7, 2025

·

Stayed 1 night

Very loud. Didn’t get any sleep because you can hear everything from the room next door. They were very loud.

6

Jeremy

May 26, 2025

·

Stayed 2 nights

Average hotel all around. The mattress though was extremely uncomfortable. Very firm spring mattress with paper thin pillows.

8

Andrea

Apr 22, 2025

·

Stayed 1 night

Perfect for a night while driving through! Great bed, clean, breakfast was basics of what you would need. The only minor complaint was the shower head and taps were old and could use to be replaced, but we would definitely stop here again!

10

GARY

Aug 8, 2025

·

Stayed 2 nights

Nice stay - excellent staff - our room was remodeled at one point.. however the finish work was a bit spotty. Bathroom light bulb (out of three) was out. Shower was Hot or Cold … temp seemed to change a lot

8

Mark

Jun 22, 2025

·

Stayed 1 night

Lots of deferred capex at the property and maintenance that has been done lacks quality. In desperate need of upgrades and better pillows and mattresses

8

Janelle

Aug 8, 2025

·

Stayed 2 nights

The bed wss very comfortable. The hot tub jets were wimpy but at least there was one. Breakfast was good, and coffee available all daumy long 😋 Wifi would go in and out at times but for the most part good

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Service

Staff are frequently described as friendly and accommodating, with some quick check-ins and helpful problem-solving. However, guests also report times with minimal staffing, slow or disorganized service, and unclear deposit or communication practices.

Related guest reviews

10

Kim

Sep 1, 2025

·

Stayed 2 nights

Great staff. Clean and comfortable accommodations.

10

Nicholas

Sep 23, 2023

·

Stayed 1 night

The front desk was so very friendly and kind throughout my check in and stay. Thank you!

6

Delena

Jul 2, 2024

·

Stayed 1 night

When checking in the front desk person asked for a credit card to hold for incidentals and my drivers license. I gave her both I got a notification that my credit card had been charged. I asked “did you just charge my card?” She said “yes twenty dollars”. I said “you should have explained to me you were charging my card”. She said “I don’t know what the big deal it”. I said “The big deal is you did not tell me you were going to charge my card. You only asked for a card for incidentals”. She then placed paper work in front of me to initial and sign explaining charges etc. she pointed to an area she had highlighted and said “every place charges for incidentals. You will get it back if no charges are found”. I felt she was belittling me and she said a second time “I don’t know what the big deal is”. Communication is very important before charges are made. Courtesy goes a long way. The next morning I explained the interaction and the front desk person apologized which was greatly appreciated

6

Leslie

Jun 30, 2025

·

Stayed 3 nights

Wasnt super clean. Only 1 worker working half the time so service was a little slow at check in.

10

William

Aug 24, 2025

·

Stayed 1 night

The room they had for me was not ready. When I went in the room it was used and not clean. Paulina the desk consultant was fantastic! She immediately apologized and set me up with another room that was ready and clean within minutes. Her kindness and expediency in remediating the situation was exemplary! Thank you!

4

JOHN

Sep 2, 2025

·

Stayed 1 night

It felt like there was 1 employee in the entire building. I left and came back 30 minutes later because no one would come to the front desk. The hot tub was cloudier then usual and there were no towels except the ones in my room. the bathroom was rough with poor grout work and rusty metal. I didn't feel comfortable and I'd rate it lower if I didn't feel sorry for the poor staff member who was working tirelessly, as the credit card machine didn't work and had to double charge

10

Brian

Feb 6, 2025

·

Stayed 1 night

Great stay for the price. Also, customer service gets an A+. My son left his favorite pillow in the room and the person at the front desk went out of her way to box and mail it to my home. Thanks!

10

Derrick

Nov 13, 2025

·

Stayed 1 night

I always enjoy staying at the Baymont because front counter staff is extra friendly. They make you feel welcome.

10

William

Sep 7, 2025

·

Stayed 2 nights

Great service by a really welcoming and nice staff. Room was perfect for my visit.

4

Maureen

Jun 7, 2025

·

Stayed 1 night

Check in process was quick. Had two reservations, one on the first floor and one on the third floor. The room on the first floor had not been cleaned and was not ready. The cleaning staff told us to ask for a new room. When I called the front desk, they said to come get a new room. When we got to the front desk, they said they were fully booked and to just wait 30 minutes. This was extremely inconvenient as my family needed to get ready for a graduation. Why check someone in to a room that isn't clean? And then why not immediately start working on that room so that it could be available? Staff didn't seem to care and were very disorganized. If I hadn't already paid for the rooms, I would have went somewhere else. I should have been provided a credit/partial refund, but nothing was offered. I will not stay at this property again due to how the situation was handled.

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Location

Convenient for road trips, with quick access to highways plus nearby restaurants, shops, gas and coffee; several guests felt the area was safe.

Related guest reviews

10

Jaimie

Mar 7, 2024

·

Stayed 2 nights

Quiet, close to shopping, restaurants and coffee shops

10

Steven

Jun 2, 2025

·

Stayed 1 night

Nice area, variety of food within walking distance. Dog friendly, lots of grass.

8

Richard

Jan 1, 2023

·

Stayed 1 night

Clean and comfortable room. The front desk staff was very helpful and went out of her way to get us some hot water for our tea. This property was right off Hwy 395 so it is very convenient to use.

10

Nicole

Sep 6, 2025

·

Stayed 1 night

Overnight stay for a soccer game. Checked in online so it took two seconds to grab out key and get into our room. Same thing with checkout, it couldn't be easier. The breakfast was great, lots of hot and cold options. The area felt safe, and there are plenty of dining options close by.

8

Edward

Oct 14, 2025

·

Stayed 1 night

Passing through on a longer trip. Hotel not too far from Interstate. Food and stores in vicinity.

10

Robert

Feb 16, 2025

·

Stayed 1 night

Easy access to the main highway and close to a choice of restaurants in the area.

10

Amber

Sep 8, 2025

·

Stayed 3 nights

The hotel is great location. Next to freeway, restaurants and shopping. Hotel staff is nice. The beds weren’t very comfortable but everything else was great! Would stay again

10

Aileen

Sep 26, 2025

·

Stayed 1 night

Very convenient location. Staff was nice.

10

Rick

Sep 17, 2024

·

Stayed 1 night

The property is close to everything a traveler needs.

8

Maryjane

Jun 21, 2024

·

Stayed 2 nights

very convenient to gas station, coffee, food and highway

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Dining

Breakfast is inconsistent: many enjoyed hot options like eggs, sausage and waffles, while others found items depleted or of poor quality and coffee disappointing. Milk/cream and dietary options are sometimes missing.

Related guest reviews

8

Dawn

Aug 9, 2025

·

Stayed 2 nights

Breakfast was okay, not a variety

6

Charlie

Sep 19, 2025

·

Stayed 1 night

Everything was really clean but we did find a paperclip in our bed which was odd. The coffee was gone when we went for breakfast and was disappointed they didn't offer just regular half and half or gf options.

10

cheyanne

Apr 12, 2024

·

Stayed 1 night

it was a really nice stay and good breakfast!

10

Nicole

Sep 6, 2025

·

Stayed 1 night

Overnight stay for a soccer game. Checked in online so it took two seconds to grab out key and get into our room. Same thing with checkout, it couldn't be easier. The breakfast was great, lots of hot and cold options. The area felt safe, and there are plenty of dining options close by.

10

Christy J

Oct 23, 2025

·

Stayed 1 night

The hotel is clean and the breakfast was good.

10

Brian

Apr 16, 2025

·

Stayed 1 night

Of course no Baymont is a 5-Star hotel, but this was a very nice hotel for what you expect. There was a bit to be desired with the breakfast, and I didn't see any reason to take the coffee away early but it was reasonably priced and very clean

10

Karl

Mar 16, 2025

·

Stayed 2 nights

Breakfast could have been better. Ran out of forks and waffle batter.

6

Christy

Jul 12, 2025

·

Stayed 1 night

Would not stay again. Room was clean, the only plus. At check-in I was charged for the room even though I told the young lady it was already paid for. This was corrected at check-out. The hotel is a tri-level, we were on the bottom. We had to drag our suitcases down the stairs and listen to people run down the hall to the pool all night. The room had a tiny bottle of shampoo and lotion, they did not bother with conditioner. The breakfast was mostly breads, cereals and off-brand yogurt. The hot food was all depleted and the juice machine was empty. The coffee was fine but for some odd reason there is no actual sugar made available. I have never stayed at a Baymont and based on this visit, I would not again

8

Jimmy

Aug 26, 2025

·

Stayed 4 nights

During my 3 day stay my room was cleaned etc. 1 time after notifying the desk twice. The attendant for the breakfast wasn't proactive. Food items ran out and were not replenished in timely manner without asking.

4

marvin

Sep 27, 2025

·

Stayed 2 nights

The bed was comfortable and the room was acceptably clean. The hallway needed a good vacuuming. Breakfast was the worst we have ever had and we spent over 30 nights in motels just this year. The sausage was inedible, and the coffee, well it would have made good highway patching tar.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$79
February	$84
March	$93
April	$111
May	$116
June	$119
July	$106
August	$101
September	$107
October	$96
November	$87
December	$77

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $95	10 $100	11 $132	12 $124
13 $84	14 $92	15 $97	16 $100	17 $105	18 $179	19 $212
20 $96	21 $89	22 $84	23 $88	24 $97	25 $112	26 $117
27 $84	28 $96	29 $95	30 $83

Su	Mo	Tu	We	Th	Fr	Sa
				1 $87	2 $114	3 $131
4 $95	5 $98	6 $102	7 $98	8 $99	9 $102	10 $104
11 $89	12 $102	13 $101	14 $102	15 $101	16 $86	17 $107
18 $88	19 $99	20 $98	21 $102	22 $101	23 $117	24 $122
25 $85	26 $99	27 $102	28 $102	29 $100	30 $97	31 $99

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Monthly average prices

About this property

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Who stays here?

What guests think

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