Is parking available at the property?

Yes, parking is available on-site and is free. However, it is limited.

Does the hotel allow pets?

Yes, pets are allowed in specific rooms for a fee of $25.00 per pet, per night, with a maximum of $200.00 per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early check-in is available for a fee, subject to availability, and late check-out incurs a fee of $15, also subject to availability.

Are airport shuttle services available?

Yes, shuttle services are available as part of the resort fee, which includes access to various amenities.

What accessibility features are available at the hotel?

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Spokane, just a 4-minute walk from Riverfront Park and 8 minutes by foot from Spokane Convention Center. It is also 0.5 miles from The Podium and Gonzaga University.

Does the hotel have a swimming pool?

Yes, the hotel has a seasonal outdoor pool that is open from April to September. Pool access is available from 9:00 AM to 10:00 PM.

What are the hotel's policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Ruby River Hotel in Spokane

Average nightly price at Ruby River Hotel by month, last 12 months (USD)
Month	Average price
January	US$92
February	US$94
March	US$145
April	US$143
May	US$153
June	US$148
July	US$140
August	US$147
September	US$107
October	US$131
November	US$103
December	US$97

What guests think

At Ruby River Hotel, guests widely praise the riverfront setting and resort‑style pool and outdoor spaces, with many finding the location walkable to Gonzaga, Riverfront Park, and downtown while enjoying family‑friendly amenities and scenic views.

Staff feedback is largely friendly and helpful, though several reviews cite understaffing and slow or inconsistent service at the on‑site restaurant and bar. Rooms are often comfortable and updated, but recurring reports mention musty or smoke odors, occasional maintenance issues, thin walls, and some mismatches or noise around pool‑view and riverside rooms. Housekeeping can be limited or by request, and the spread‑out layout with a single elevator and extra fees or parking crowding frustrate some guests. Expect a scenic, activity‑rich stay with standout outdoor areas and generally warm service, with occasional trade‑offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The outdoor pool, hot tub, playground, dog area, and riverfront spaces are a highlight and feel resort‑like, with easy access to the trail. Some guests note construction or maintenance lapses, long walks with only one elevator, and occasional event noise.

Related guest reviews

10

Daniel

9 Sept 2025

·

Stayed 1 night

This is a very nice hotel right on the river. Step out the door and your on a multi use path. The rooms are spacious and comfortable and the outdoor space and pool are hard to beat. Perfect for families. There is a restaurant on site if you want an easy and good food option.

10

Jeremy

8 Sept 2025

·

Stayed 1 night

Awesome hotel. Loved the outside patio with pool, hot tub, and sun loungers!! Wish there was more around like this one.

8

Rocky

17 Aug 2025

·

Stayed 3 nights

THE JACUZZI AND THE POOL WAS THE BEST !!!

10

Sara

12 Aug 2025

·

Stayed 2 nights

Great location, pool was amazing. Restaurant on site smelled amazing, it was BBQ. Walkable to downtown.

10

Mike

5 Aug 2025

·

Stayed 1 night

Several people were locked out of their rooms because of lack of maintenance. The batteries were not changed in the card reader which made it frustrating at times. The pool area wasn’t cleaned up and I myself picked up cucumbers and random stuff. People left from the night before meanwhile maintenance is smoking cigarettes on the trail. This won’t stop us from staying there. We love the hotel but it just needs a few things fixed. We’ll see you again in September.

10

Traci

2 Aug 2025

·

Stayed 3 nights

outdoor pool was clean and seating around pool was relaxing and plenty. Easy access from our room to the pool was great. Used the children’s play area and was good.

10

Lisa

15 Jun 2025

·

Stayed 1 night

This hotel is very long, and as far as I know, there's only one elevator, so if you don’t want to haul all your luggage up stairs, or down a super long hallway, request a room on the bottom floor. Other than that, the hotel does have a playground area and a very nice pool and hot tub.

10

Robyn

13 Jun 2025

·

Stayed 1 night

GREAT facilities- pool, games, bar/restaurant, and access to river path. Rooms basic but clean and adequate. Wonderful for pets.

10

Sally

9 Jun 2025

·

Stayed 1 night

River walk along the hotel Restaurant good, but only breakfast & brunch, so may want to dine elsewhere for lunch and dinner you could dine outside next to river. Kids pool large and 2' to 4', but good for parents or older kids to cool off. Adult pool being refurbished with infinity and salt water pool, which will be something to look forward to. Small business rooms and celebrations along with ballrooms seemed occupied on Sat. Walk to convention center.

8

gloria

16 May 2025

·

Stayed 1 night

Needed more elevators. Only one they didn't tell us about and a long ways from our room. We're in our seventies and had to carry our luggage upstairs.

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Cleanliness

Many guests find rooms and grounds clean, but several report dirty or damp carpets, lingering odors, stained linens, and inconsistent or request‑only housekeeping.

Related guest reviews

10

Jian

16 Aug 2025

·

Stayed 1 night

We stay at a first floor room, the room smells from the carpet, caused by the humidity or ventilation inefficiency. My hat stays damp over night, that may say the issue.

4

Ji Ho

11 Aug 2025

·

Stayed 2 nights

The room I stayed in, number 403, had such a strong mold smell that it was unbearable.

8

Kimberly Dawn

5 Aug 2025

·

Stayed 4 nights

The property was nice and clean. The pool was very nice. The carpet in the room was so dirty that it left black dirt all over our bare feet. It didn’t look dirty but it was. Not sure why it was so dirty. Sheets and towels were clean. House keeping really was lame. You had to request service but only after three days. When I requested it, they brought us towels but didn’t take out any of the trash.

2

Chandrika

4 Aug 2025

·

Stayed 1 night

It’s not a nice hotel. The sheets were stained and smelled

6

Matthew

2 Aug 2025

·

Stayed 1 night

The rooms were nice and mainly clean. The only issue I had with both of the rooms we had was there was a strong musty mildew odor. In fact it was quite overwhelming. I know it was from the A/C units as this is something I’ve experienced before at other hotels. If the A/C’s filters are cleaned regularly and the unit is not cleaned it will take on a damp musty smell just like I experienced. Overall the property is nice with very good service, but management needs to take notice of this issue immediately or the hotel will start to lose business.

2

Meagan

8 Jul 2025

·

Stayed 1 night

The girl at check-in was rude and they charged me a $75 hold for incidentals which I was never told about. She said "well, you booked on Expedia so you should have seen it. It was in fine print!" I didn't even book on Expedia, I booked on hotels.com. The room was dirty. The floor-after walking on it for an hour in the room my feet were black & I had to wash my grandson's feet three times before he left the hotel in 3 hours. There were things already on the towels and sheets like somebody had already stayed in there and use them. After I checked out and told them the issues, they said they were going to discount me 20%, but they discounted me less than that after playing in my account and deducting and then the putting back money and I had already been charged at that point!

10

Jacob

24 Jun 2025

·

Stayed 5 nights

Great hotel. Enjoyed our time there. Very clean an centrally located. Staff was great.

6

Kelly

10 Jun 2025

·

Stayed 5 nights

We stayed 5 nights and housekeeping was non-existent the whole stay.

4

Eduardo

1 Jun 2025

·

Stayed 2 nights

The room wasn’t property cleaned, there was candy all around the floor from previous guests. The bed sheets didn’t fit one of the beds and the turn down service was half assed. Wouldn’t recommend for the price we paid.

10

Jerome

12 Mar 2025

·

Stayed 1 night

Staff was great. Very friendly and helpful. Room location was great, right on the river. Room was clean but did have a hint of a musty smell though. Not real noticeable. All in all, a nice overnight stay.

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Rooms

Rooms are generally modern and comfortable, with some spacious options and views. Repeated reports note musty or smoke odors, thin walls and noise, occasional maintenance problems, and view assignments not matching expectations.

Related guest reviews

10

Amanda

12 Nov 2025

·

Stayed 1 night

The room was very modern and clean. The front desk staff was so wonderful. I’d stay again.

6

Gerald

3 Oct 2025

·

Stayed 9 nights

The two chairs in the room were very uncomfortable

8

John

18 Aug 2025

·

Stayed 1 night

The beds were not comfortable, soft with extra sagging where a person sits to get in and out. The bathroom and shower were terrific.

6

Leanne

16 Aug 2025

·

Stayed 2 nights

Sliding doors onto pool area didn’t lock and shower drain was plugged.

6

Brandie

11 Aug 2025

·

Stayed 2 nights

This property was OK. I think I was disappointed because I had booked a riverside view room and what I got was a pool side room. I was fortunate enough to be able to listen to screaming kids and loud ass music for the duration of my two nights there. They do claim there’s quiet hours, but nobody seems to adhere to that the other odd thing that I ran into is at 4 PM I received a text message inquiring about how smoothly my check-in went and I had yet to check in. Found it super awkward and uncomfortable created unnecessary stress thinking my room was given away and was told oh they just get sent out arbitrarily. I definitely will not return.

8

Jeffrey Shaun

3 Jun 2025

·

Stayed 1 night

Hotel is old rooms smell a little musty, however was clean and close to everything.

8

Todd

6 May 2025

·

Stayed 2 nights

Location to downtown Spokane is excellent and walkable. View and location next to the river is beautiful. Our room however, was near lobby and quite noisy. Between the prom on Saturday night and the maintenance/employee rooms across the hall, it was really loud in our room. No consideration that people were might be trying to sleep in our room. This made our stay less than ideal. I would stay again but more choosy on our room location.

8

Melissa

27 Apr 2025

·

Stayed 2 nights

Hotel is nice i booked a king and the bed is nice but it was a shared room and you could hear every noise the neighbors made including full conversations

6

Andreea

8 Apr 2025

·

Stayed 3 nights

Riverside does not mean river view so don’t bother paying more for what you expect to be a river view. Our room had a view of the wall from the building near us. We called to ask for another room but were told that even if they give us another room, they don’t know if it has a view. This did not seem genuine as staff should know this information. Also, the walls are paper thin and our children could hear every word that the adults in the room next to us were saying, which was unfortunate.

8

Clint

8 Apr 2025

·

Stayed 1 night

It was very nice, great price vs competition. The reason I gave it 4 stars was the shower, hot water. It would fluctuate between correct water temp then all of a sudden get scalding hot without me changing anything myself. Then I would be forced to change, it would go ice cold, then scalding hot. Never back to optimum temp.

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Service

Service is frequently described as friendly and helpful. Multiple reviews also mention understaffing, slow or missed service, check‑in or reservation mix‑ups, and uneven responses at busy times.

Related guest reviews

10

Shelley

1 Nov 2025

·

Stayed 4 nights

Very friendly staff

6

Carolyn

4 Oct 2025

·

Stayed 1 night

Customer service not what I hoped for. Had to call desk 4 times to connect and please hold voice sounded recorded.

10

Julie

23 Sept 2025

·

Stayed 1 night

Wonderful staff. Very helpful. Amy and Ashley at the front desk went above and beyond. The restaurant staff were also terrific and we all enjoyed the food!

10

James

7 Sept 2025

·

Stayed 2 nights

The service was awesome and friendly. The room was clean ,the food was great

8

Stacie

31 Aug 2025

·

Stayed 2 nights

When checking in I was told by the clerk that my reservation had been canceled by Expedia. I have used hotels.com for many years and have never had anything like this happen before. I had already paid for my stay through hotels.com and had to pay it again to be able to stay. Not a great experience, however, I was able to reach someone at hotels.com quickly and he was able to get my refund process started. I still don’t know why my reservation was cancelled, whether the error was by the hotel or Expedia, but our stay ended up working out ok. Other than this mess, my only other complaint is that there were 2 very uncomfortable chairs in our room and no table. This room was of sufficient size to accommodate a comfortable chair with an ottoman and a nice desk chair rather than the awful chairs that were in there.

4

dale

13 Aug 2025

·

Stayed 1 night

The day staff was excellent, the night staff was rude and acted like I was bothering him with simple questions. The original Ruby hotel downtown is way better, it has free breakfast, soundproof rooms and is cheaper by at least $20.

6

Gale

6 Aug 2025

·

Stayed 2 nights

We tried to eat at the Osprey Restaurant. After sitting at a table for 20 minutes we had not seen a waitress. We left. We saw a woman given a table outside but there was no chair. She had to get a chair from a stack. One worker saw her but did not help her. Both these things are totally unacceptable!

8

Dean

4 Aug 2025

·

Stayed 1 night

Property is in excellent condition, including the grounds which are unusually well maintained. The problem here, and it is significant, is that it is severely understaffed. There was a single person handling check-ins and she was handling the phone as well as checking people in. The restaurant had a long waiting line. I went to the bar to use my complimentary drink voucher and after sitting ten minutes at the bar the bartender hadn’t even made eye contact with me, he was so busy rushing around making drinks. Everybody was working hard, there was not a problem with people standing around doing nothing, there were simply not enough staff to run the operation. I felt sorry for them. When I got to my room I discovered that I had received a double bed room instead of the king size bed I had reserved. There was no point talking about correcting the mistake because of how busy the check-in person was. So my feelings are very mixed, the faculty is in great shape, the staff is hard working, but the staffing problem means that if there are any problems to address you will likely be out of luck, there simply isn’t staffing capacity to deal with the unexpected. This is not how a hospitality business should be run. I would think twice about staying here again.

10

Miwa

19 May 2025

·

Stayed 2 nights

Close to the tournament. Restaurant staff was exceptional. Our server, Trevor, needs a raise.

10

Barbara

29 Apr 2025

·

Stayed 1 night

Staff is amazing. Friendly and accommodating.

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Location

Riverside setting with direct access to the Centennial Trail is a standout, walkable to Gonzaga, Riverfront Park, and downtown. A few guests felt areas beyond the property can feel rough or less comfortable.

Related guest reviews

10

Jeff

6 Oct 2025

·

Stayed 1 night

More than we could ask for in a one night stay. The hotel is right on the river walk. After arriving we walked downstream to the upper and lower falls, and back through the river park. In the morning we went upstream through the 3 universities. The room was very nice. The restaurant was good (not great) and very convenient, right on the river. There is a large pool and hot tub that we took advantage of. Staff were great, very friendly and attentive. We'll defintely stay there again.

10

Crystal

4 Aug 2025

·

Stayed 1 night

The staff was very friendly and the location was great.

10

Bernard

13 Jul 2025

·

Stayed 1 night

Ruby River is perfectly located on the river walk. Wonderful restaurant too

8

Robert

5 Jul 2025

·

Stayed 1 night

The hotel is great. The staff is great. Everything is clean and well maintained in the rooms, hotel, and grounds. There is an unbelievably beautiful and peaceful riverwalk behind the hotel. But... if you get much more than a block away from the hotel, things go downhill. Thankfully, the hotel keeps anything from becoming a problem on their property.

8

Robert

5 Jul 2025

·

Stayed 1 night

The hotel is great - clean, well maintained, and with a friendly and efficient staff. The grounds are immaculate, and there is a beautiful, peaceful riverwalk behind the hotel. The only issue is that the city of Spokane has some very obvious problems that they need to address. These make going more than a block or so away from the hotel interesting, and not in a good way. But there are no issues at the hotel or on the grounds, so your stay is pretty worry free. If you need a place to lay your head in Spokane, Ruby River Hotel is a pretty good choice.

10

Laura

5 Jul 2025

·

Stayed 1 night

Staff at check in were nice. Appreciated the free drink coupon. Outside dining was great. Room was quiet. Riverwalk is awesome. Convenient location.

8

Julie

21 May 2025

·

Stayed 2 nights

Easy access to the Centennial Trail and Riverfront Park.

10

Jackielyn

20 May 2025

·

Stayed 3 nights

The property sits near the Gonzaga campus and it was convenient and close to the places we were around.

10

Mario

6 May 2025

·

Stayed 2 nights

Great property. Right on the river and easily walkable to downtown. We really enjoyed our stay.

8

luong

5 May 2025

·

Stayed 3 nights

Right by the river side trail, closer to Convention Center. The restaurant is in good outdoor location. The swimming pool and hot tub can look out the river. The room is little bit small.

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Dining

The on‑site Osprey draws praise for riverfront patio dining and generally good food, including barbecue. Reviews also note inconsistent or slow service at busy times, prices that feel high to some, and that breakfast is not typically included.

Related guest reviews

10

Kristie

22 Aug 2025

·

Stayed 1 night

We stayed here last year to attend to personal business in Spokane and chose to return this year. Rooms both times were spotless with tasteful, modern decor. Front desk staff person was super helpful, efficient and accommodating offering me choices of available rooms upon my arrival. Lovely location along the riverfront. We went to the onsite restaurant, The Osprey, for breakfast. Outdoor seating option along the riverfront was nice. Unfortunately, service wasn’t up to par that morning. Maybe the server was new. It appeared other tables were experiencing issues, too. After bringing it to another staff member’s attention another server arrived at our table and service vastly improved. Food was fine and plentiful but very average overall. There was no barista that day so no espresso drinks could be ordered from the menu.

4

Chuck

16 Aug 2025

·

Stayed 1 night

Room was ok but had a funny smell. Osprey was terrible and would not eat there again. We waited over 20 minutes for our drinks.

10

Sara

12 Aug 2025

·

Stayed 2 nights

Great location, pool was amazing. Restaurant on site smelled amazing, it was BBQ. Walkable to downtown.

10

Thomas

11 Aug 2025

·

Stayed 3 nights

The chef in the kitchen was very helpful when we ordered smoked barbecue from there amazing barbecue smokers. Mike was gracious and went beyond the gold standard of customer service he provided ice packs, packing of all the food for a 4 hour road trip to the family gathering. The barbecue ribs, chicken, baked beans and Mac and cheese was a big hit with whole family! Thanks Mike for your passion to cook for others it is obvious.

10

Sherry

8 Aug 2025

·

Stayed 1 night

Had a great stay and the dinner was delicious. Look forward to staying again.

6

Gale

6 Aug 2025

·

Stayed 2 nights

We tried to eat at the Osprey Restaurant. After sitting at a table for 20 minutes we had not seen a waitress. We left. We saw a woman given a table outside but there was no chair. She had to get a chair from a stack. One worker saw her but did not help her. Both these things are totally unacceptable!

10

Maddie

4 Aug 2025

·

Stayed 1 night

The restaurant was great pool was clean nice property

8

Jon W

27 Jul 2025

·

Stayed 2 nights

Enjoyed seeing the historical pictures posted on the outside walls and the quotes painted on the inside walls. The Osprey Restaurant has sufficient menu options. Food is very good. Outdoor seating is very nice and includes a lovely view of the river. There is access to a walking path along the river and can also see kyaks and paddle boats.

8

Douglas

25 Jun 2025

·

Stayed 1 night

The hotel and staff were excellent. We were able to walk to our play and leave the car there and that was very convenient. However we went tp the bar to grab a light supper and had problems. The gal who sat us said she would send a server over, one never came. I went and talked to the bartender and explained the situation and he assured me he would get us a server. After half an hour of being totally ignored, we left! We went to the restaurant explained the situation again and asked them if we could get waited on, YES! We had a lovely young lady, Sarah, who took care of us. The next day , on our way to the play, we had almost the same situation. The gal took our order and then disappeared! She didn’t deliver our food, she didn’t check on us, and we couldn’t find her to get our bill! We explained to a different waitress that we wanted our bill so we could pay and get to our play. She was finally able to find our slip and took care of us. Thank you! The hotel itself is beautiful and clean and the staff is super. We endured a lot of frustration in our dealings with the bar/ restaurant. Sarah was an excellent waitress and I am sorry I didn’t get the name of the gal who helped us out on Sunday.

10

Sandra

7 May 2025

·

Stayed 1 night

Convenient access to downtown. Rooms are clean, comfortable bed. Hotel restaurant is very nice - outdoor seating with river view.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $102	2 $100	3 $100	4 $99	5 $110	6 $122	7 $122
8 $98	9 $98	10 $96	11 $98	12 $96	13 $110	14 $116
15 $109	16 $100	17 $101	18 $125	19 $126	20 $145	21 $122
22 $96	23 $98	24 $98	25 $98	26 $98	27 $101	28 $105
29 $94	30 $93

Ruby River Hotel

Prices for Ruby River Hotel

Monthly average prices

About this property

Location

Room options

Double Queen Cityside

Room, 1 King Bed, Accessible

Room, 1 King Bed, Roll-In Shower

Room, 1 King Bed, Poolside (Single King)

Double Queen Poolside

Poolside Suite

Room, 1 King Bed (Single King, Riverside)

Room, 1 King Bed (Cityside)

Family Suite

Rose Garden Suite

Double Queen Riverside

Guest reviews of Ruby River Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Ruby River Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $168
25 $120	26 $113	27 $118	28 $121	29 $121	30 $117	31 $117