Name: Best Western Huntington Mall Inn
Address: 3441 US Route 60 East, Barboursville, West Virginia 25504, Barboursville, West Virginia, United States of America, Barboursville, West Virginia, US
Price range: US$70–US$81 per night
Rating: 6.6

What guests think

At Rodeway Inn, guests report a wide range of experiences, with many praising the friendly staff and convenient interstate location, while recurring complaints highlight inconsistent cleanliness, maintenance issues, and noise from other guests or nearby traffic.

Cleanliness and maintenance are uneven, with repeated reports of stained linens, lingering smoke or musty odors, and occasional pests, alongside some stays that were acceptably clean. Facilities are basic—there is no elevator, several reviews mention exterior doors not securing properly, and the pool’s condition varies. Rooms feel dated with thin walls and spotty Wi-Fi, and breakfast feedback ranges from plentiful waffles to limited or missing items. Budget-minded travelers may appreciate the location, but should expect variable quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: no elevator, and several reviews note exterior doors or locks not securing properly. The pool’s condition varies by visit, but parking is easy and there is a bar/restaurant in the same lot.

Related guest reviews

8

Kristen

7 Mar 2023

·

Stayed 2 nights

Allows dogs and cats thk goodness, mgmt very accommodating! Outside doors need to be looked at though, some you couldnt get out and others you couldnt get in (even with card).

6

Jeremiah

16 Oct 2024

·

Stayed 1 night

The hotel is an older style building. It could use a facelift (TLC) throughout. It was only two stories with long hallways. A stairwell to the second floor, no elevator available. Place is near highway so could be noisy at times. I was told the waffles at breakfast were “jamming” and can confirm they were indeed.

4

Jamie

12 Jul 2025

·

Stayed 2 nights

The staff was very friendly BUT take note that there is NO ELEVATOR. The pool is refreshing and in decent condition. The room was GROSS. The carpet had food and other debris all over, felt disgusting, the fridge had a build up of ice and food debris, the microwave and glass plate had food debris and a horrible odor, the toilet had poop, hair, dust and other debris on it, plus the seat was for an oblong bowl, but the bowl was round. The seat also was not secured properly onto the toilet. The front desk person had to come up with gloves and Clorox to clean the poop off of the lid and seat, as there was no housekeeping available. There was hair and dirt debris on the bathroom floor and in the shower. The pillows were lumpy and there was something funky and uncomfortable about the mattress...it felt uneven and wobbly, for lack of better words. The noise level all through the night was very loud, from the main door slamming, to neighbors flushing the toilet, showering, and just walking. Seems to be lacking any noise insulation, like a horrible run down apartment. Part of the carpet along the wall was coming down, and all the drawers in both dresser and side table were filthy with debris. The towels were mismatched, of different thickness, and one hand towel had a mystery yellow/brown wipe stain on it, so it was immediately unusable. The breakfast room was unattended when I went, and most things were gone well before 9. I hated it, but didn't want to lose my money.

8

Carol

19 Oct 2025

·

Stayed 1 night

Easy parking, no elevator.

8

Bobbi

14 Jul 2025

·

Stayed 2 nights

Very easy location to walk or commute to. Had a washer and dryer area!

10

Melissa

26 Jul 2025

·

Stayed 2 nights

Nice clean hotel. Only issue we notice was the pool. It was way below water level so the filters were not able to keep it clean properly, but was still a nice swimming experience. The pool deck was littered with cigarette butts the first afternoon we were there. However, it was cleaned up by the next morning. Service was great! Very friendly and helpful staff. The free breakfast was wonderful with many choices offered.

10

Eric

17 Aug 2025

·

Stayed 1 night

Overall, a good value for the money. You get the pool a simple breakfast with some waffles and the rooms were decent and clean.

6

Francis

7 Oct 2025

·

Stayed 1 night

Good location. Tired halls and common areas; pool drained for maintenance. None of the exterior doors could be secured. Room generally clean. Overall average.

10

Michael

11 Jul 2024

·

Stayed 1 night

Good hotel with a great bar in the same parking lot. Only problem was a clogged sink. Other than that,no issues.

4

Sandra

16 Aug 2025

·

Stayed 1 night

The outer doors are propped open with a rock. According to the lady at the front desk, it's because the batteries are dead in the key card access. She was completely overwhelmed with her job this evening and it showed in her demeanor. No coffee pot in the room.

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Cleanliness

Cleanliness is inconsistent, with many reports of dirty rooms, stained linens, strong odors, and pests such as roaches or bedbugs; others found rooms acceptably clean. Housekeeping and upkeep appear unreliable between stays.

Related guest reviews

2

Jessica

21 Sept 2025

·

Stayed 2 nights

The reviews saying it’s nice are lying. Room smelt bad and there were nats. Cigarette burns on the sheets and the carpet was distressed

2

Elizabeth

20 Jul 2025

·

Stayed 2 nights

Did not even stay. When I checked the room for bedbugs as is good to do when traveling, I found the bedding in the room mismatched and missing blankets. The mattress covers were stained and disgusting looking, plus they did not fully encase the mattresses. Although we had booked for six people, there were only two very small towels for each of the two rooms. The microwave had a plate with two slices of extremely moldy pizza. I read a review in the last week or so describing the same pizza scenario and have to wonder if it is the same plate of pizza. The refrigerator made a very loud buzzing noise constantly. The desk worker didn't even hesitate before starting to refund my money, which included an additional pet fee that appeared to be included on hotels.com. While standing outside trying to find suitable lodging for my family of 6 (a tall order at 7pm on a Friday), the electric box kept making loud popping noises every few minutes. I've stayed in budget rooms, but this was just filthy. I was not about to trust the cleanliness of anything else, like the pool, and especially the continental breakfast.

2

Bruce

20 Aug 2025

·

Stayed 1 night

This facility is the dirtiest pkace I've ever stayed in. Do not stay here

4

Scott

18 Aug 2025

·

Stayed 1 night

Very dirty, smells bad.

4

Joonas

22 Sept 2025

·

Stayed 2 nights

I stayed here during the festival for 2 nights. Location is great and a lot services around the motel, but the motel itself is worn out and in poor condition. There was a smell in my room, and I had to wash everything that I had with my at the hotel room when I got home. The smell clung to clother, luggage, shoes, even the plastic bags. I believe the smell is mixture of mold, uncleanee HVAC and old mattress/carpet that is has not been cleaned properly.

2

Felicia

16 Nov 2025

·

Stayed 1 night

Rooms was dirty and bath tub filled with mildew. Bedsheets were dirty. No smoke detectors. No healthy options for breakfast

2

Tiffany

29 Jun 2024

·

Stayed 1 night

The entire room was “moist”. The carpet and bedding felt damp. There were cockroaches in the room (discovered them in the morning!!!)😬😬😬. Bummed out and feel like I was exposed to disease!

2

Christina

30 Apr 2024

·

Stayed 1 night

My room had roaches and toilet would not flush

6

Emily

21 Sept 2025

·

Stayed 2 nights

Overall we had a good time our shower didn’t drain well and our toilet kept running the shower was dirty we wore flip flops to shower!! Toothpaste all over our mirror not from us and the carpet was gross!! Breakfast wasn’t bad same thing every day but it was food!!

2

Howard

6 Oct 2025

·

Stayed 1 night

Got two rooms, both were infested with bedbugs. Tried to tell the staff and they would not help. Only said that that they had recently treated the rooms for bedbugs.

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Rooms

Rooms are dated with mixed comfort—some guests slept well, but others found beds or pillows uncomfortable. Noise from other guests or nearby roads is common, and Wi-Fi is often weak or unreliable.

Related guest reviews

6

STACY

4 Aug 2024

·

Stayed 1 night

Stayed here in June and wish I could give the same review that I gave in June. The room I had in June was quiet and comfortable this room was terrible. The darkening curtains were hanging and unable to close. I went to inform the gentleman at the front desk that the curtains were hanging and before I could say I was just letting him know we did not pull them down, I was asked if I wanted another room and he wasn't very friendly about it. I told him no that I was just informing them that we did not destroy the curtain. His tone changed and he said okay I will make a note of it for the repair guy. The whole second floor was terribly noisy. I was awakened several times by toilets flushing water running and people talking very loudly in the room next to us. Of course the noisy guests were not the hotel staff's fault but the walls are paper thin. Stayed at three different hotels prior to staying here and could not hear the guests in other rooms. The ladies at the front desk were super friendly in the morning and did the best they could to keep the breakfast items full. We were greeted with a smile in the morning and they remembered us from the last time we stayed which was very nice. I am not one to complain I just did not want to be charged for something we did not do. The carpet look like nail polish was spilled all over it and our sheets had tears in them. The bed was very uncomfortable. Thank goodness we were only staying one night I don't think I could have stayed any longer.

6

Jeremiah

16 Oct 2024

·

Stayed 1 night

The hotel is an older style building. It could use a facelift (TLC) throughout. It was only two stories with long hallways. A stairwell to the second floor, no elevator available. Place is near highway so could be noisy at times. I was told the waffles at breakfast were “jamming” and can confirm they were indeed.

6

David

10 Jul 2024

·

Stayed 3 nights

Nice breakfast. Room refrigerator needed defrosting. A/C unit drained condensation on carpet in the room. Beds comfy but small pillows. overall ok for the price.

6

Irene c

22 Jun 2025

·

Stayed 1 night

The hotel appeared clean our room was clean. The beds were hard and uncomfortable. The pillows were horrible. They were flat. They were misshapen. They were terrible. The smell in the hall was atrocious. Someone was smoking clearly smoking. Maybe several people were smoking the whole end of the hall. Just smelled bad. Somebody had a dog so it smelled like fecal matter of a dog and smoke

8

TIM

19 May 2025

·

Stayed 1 night

We had trouble connecting to a workable wifi system. The manage gave me a phone number to call, which I did and the service person told me it should be working with the hour. I called back in a couple of hours. Still not working. The service person was able to hook us up after we gave him our ip #. Not a great recommendation for an overnight place that supposedly has internet.

8

teresa

7 Jul 2024

·

Stayed 2 nights

Great service and clean but lots of things that needed to be repaired. First, the outer door security card swipe box had been pried off of the wall so anyone could just walk in. My room door didn’t latch unless I pushed very hard and pulled the door upward. The curtains in the room were plastic and mine were ripped apart so they didn’t provide privacy. From the outside I could see that every room also had ripped shades and some were falling off of the rods. The sink plug didn’t work so I had to pull it out to get the water to drain. No cold water, it was either scalding hot or warm.

8

Anita

19 Sept 2023

·

Stayed 2 nights

Room was basic but clean; carpet had been there awhile and alarm clock wouldn’t work ( couldn’t set time or alarm so it was worthless). Not a bad room for just a weekend that I needed it.

6

john

17 May 2025

·

Stayed 1 night

Wi-Fi almost unusable, Blow dryer broken, Shower head? TV?

4

Ronda

20 Sept 2025

·

Stayed 3 nights

Room was less than appealing. Had to keep shoes on because the floor made my feet dirty. Baseboards in-between bedside tabke and bed had a large pile of debris. Room was musty smelling and I sneezed constantly, no where else, just when i was in the room. Other guests, downright rude, hollering at 5am because their dog escaped, talking loudly on cellphone at 1030pm outside wrong room, yes i heard the callers side of conversation it was that loud. 230am people next door had the bass cranked up so loud the walls vibrating woke me up. I have been staying here every week for 6 weeks with little upset but i was unfortunately put in a different hallway this time and it was a bad experience so I cancelled next weeks booking.

10

Glenn

20 Sept 2025

·

Stayed 1 night

Property was clean and well-maintained, plus quiet despite its location near highways. Everything worked well and would stay again.

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Service

Staff are frequently described as friendly and helpful, and some issues were resolved quickly. However, there are recurring complaints about check-in problems, billing errors, and inconsistent responsiveness.

Related guest reviews

2

Sonny

8 Apr 2025

·

Stayed 1 night

Bad they double charge me for the room and now i have to wait for the money to go back on my card

10

Tina

6 Sept 2025

·

Stayed 3 nights

The staff was amazing!!! I can’t say enough. Check in was quick and easy. There were a few minor issues day 1 but staff took care of all of our needs immediately. The bed was soooo comfortable, nice pillows, plenty of towels, delicious breakfast. I would stay there again

2

adam

15 Aug 2025

·

Stayed 1 night

Arrived with no power to the building at 3 pm, left and returned at 8pm still no power, talked to the front desk staff and they said I can find another place and to file a refund and they would issue it, did that and my refund was denied, terrible service!

10

Samantha

6 Aug 2025

·

Stayed 1 night

I LOVE this hotel and the STAFF IS SO AMAZING!! Kindest people you’ll ever meet.

10

Brad

29 Jun 2025

·

Stayed 2 nights

You cannot beat the price and the staff is always helpful and super kind. The rooms are clean and smell good. The linens are always fresh. We have been here three times.

10

Louis T

11 Jul 2025

·

Stayed 1 night

The food was good. The place was clean and the staff is. Fantastic warm friendly

10

Mary

30 Dec 2025

·

Stayed 1 night

Nice clean room with comfortable bed. All of the staff I met were friendly and helpful.

8

Valerie

26 Sept 2024

·

Stayed 2 nights

We had to have the room keys recharged every single day (multiple times). The lady at the front desk was perturbed when I stated I needed new cards, and I really needed key cards that worked more than once. She barked something at me. No elevator, and we were on the second floor. I was pretty peeved at that point. Will not stay here again due to staff at front desk.

2

Samantha

4 Nov 2023

·

Stayed 2 nights

Oh, where do I begin? Check in itself was a rough experience. We understand they have new systems and the staff needs time to learn them however when day one of this new system they come across problems with not knowing how then the general manager leaves in the middle of it unsolved just seems a bit irresponsible. Because of the trouble with check in they proceeded to charge me multiple times for my stay. We finally get into a room and it is not the king bed non smoking room wr reserved, it is a two double bed smoking room. We go back to the desk and tell them there must be a mistake and they say they rented their last one just a bit ago. Another lady finally chimes in and says they just cleaned one we are good. We get into the room with the toilet full and sink barely drains. They proceeded to continue to charge my card in the night because they had no idea how to manage the new system alone.

4

John

4 Apr 2024

·

Stayed 1 night

I contacted the facility about 12:00 PM prior to my arrival yesterday stating that I will be running late and not arriving until after 7 o’clock. I was told not to worry, my room would be available. When I arrived at 8:20, Carolyn, I believe it’s her name, informed me that my reservations were canceled by the hotel. She stated that Expedia had overbooked the facility, and they did not have a room for me. I asked for a suggestion for a place to go and I was provided absolutely no information other than to call Expedia. Fortunately, another clerk who was just about to go home did some trouble shooting found a room that was listed as blocked but could be used. So I was able to get a room. I was totally dissatisfied with the one clerks lack of concern about the failed reservation. She said she tried to call me, but I received no call and she again blamed Expedia. I guess the lack of concern by the one clerk is typical for customer service today. Someone needs to look into this arbitrary cancellation and resolve it. Especially since I called ahead and informed this facility I would be late. No one, after a long hard day of traveling should be met with such lack of concern by agents of the facility. .

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Location

Convenient right off the interstate and close to shopping and restaurants. Some guests noted traffic or train noise.

Related guest reviews

10

Pamela

6 May 2025

·

Stayed 2 nights

Very convenient location. Staff was pleasant and helpful. Clean and confortable!

10

Jody

30 Jun 2025

·

Stayed 3 nights

Very nice place to stay. Love it here. Great location also.

8

Daniel

5 Jul 2024

·

Stayed 1 night

Nice hotel right off the highway

10

Victoria

1 Apr 2025

·

Stayed 1 night

I like that it was close to everything you possibly need

10

Helen A.

28 Jul 2024

·

Stayed 1 night

This place was great. Clean and comfortable. Close to a lot of shops and restaurants.

8

Eddie

5 Nov 2024

·

Stayed 1 night

Near both an interstate and a railway causing excessive noise.

10

Anne

31 Aug 2024

·

Stayed 2 nights

Close approximation of where I needed to be and ease of getting around!

8

Jerry

11 Mar 2024

·

Stayed 1 night

Property was close to the highway. Did not care for actual location of hotel as it was dark and just gave appearance of being unsafe.

10

Maria

1 May 2024

·

Stayed 1 night

It fit our needs perfectly. It was close to several restaurants that could walk to. Our room was a little dated but seemed very clean. The staff were very friendly and respectful.

8

Govindarajan

12 Oct 2025

·

Stayed 1 night

Convenient place near the interstate

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Dining

Breakfast feedback is mixed, ranging from hot, tasty options with waffles to limited selections or items running out, including drinks. Overall food experience varies by day.

Related guest reviews

10

Frank

15 Sept 2023

·

Stayed 1 night

The rooms were clean and we had a great breakfast.

8

Mark

12 Oct 2024

·

Stayed 1 night

Not a very good breakfast

8

Velma

8 Aug 2023

·

Stayed 3 nights

Everyone was so nice and the breakfast was great

10

Millard

10 Sept 2025

·

Stayed 2 nights

Loved the breakfast served. Staff was very friendly.

10

Laurie

31 Aug 2025

·

Stayed 1 night

The parking lot was full of potholes. The breakfast had no drinks at all no proteins. The room smelled like dirty laundry. Dirt caked on the window. Old carpet. Bedding had 4/5 stains on the bedspread.water cooler in lobby empty. Toilet seat wouldn’t stay up for men.

4

Robby

12 Aug 2023

·

Stayed 1 night

Positives: The staff were friendly and the property up to date. The area was convenient and property overall clean. Negatives: There were brownish stains and something sticky on one of our bedding sets. Breakfast was a HUGE disappointment. We are a family of 6 and I was counting on a hot breakfast to save a great deal of money on a meal. I even called properties to verify and settled on this booking due to being assured they offered a hot breakfast which is only on weekends I was told as well. Not completely untrue as there was a small quantity of sausage links and scrambled eggs available, but the juice machine was empty (had been empty for 4 days according to another guest), no other drinks available, the cereal dispensers were empty except for raisin bran, waffle station was present but there was no batter. There were some biscuits and bread slices along with condiments and a few limited pastries. Needless to say, one of my main reasons for selecting this property was a huge let down. We had to spend an amount almost equal to the booking price for breakfast as my kids are picky eaters and a variety could have eliminated that problem. So, money from our school shopping budget that certainly could have been better spent.

10

Melissa

26 Jul 2025

·

Stayed 2 nights

Nice clean hotel. Only issue we notice was the pool. It was way below water level so the filters were not able to keep it clean properly, but was still a nice swimming experience. The pool deck was littered with cigarette butts the first afternoon we were there. However, it was cleaned up by the next morning. Service was great! Very friendly and helpful staff. The free breakfast was wonderful with many choices offered.

10

Eric

17 Aug 2025

·

Stayed 1 night

Overall, a good value for the money. You get the pool a simple breakfast with some waffles and the rooms were decent and clean.

10

Michele

18 Nov 2024

·

Stayed 2 nights

The room was clean. Breakfast was hot and tasty. No problems with check in. I like that they send text messages during stay to see how things are going. They had restaurants within walking distance across the parking lot. Would stay there again.

8

Joe

31 Oct 2023

·

Stayed 1 night

The motel was a decent value. It need some attention with the plaster in the bathroom. The staff was slow in responding. Ran out of some essential breakfast foods so we went without.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $75	2 $80	3 $79
4 $74	5 $75	6 $75	7 $74	8 $73	9 $76	10 $77
11 $72	12 $73	13 $71	14 $71	15 $72	16 $75	17 $75
18 $70	19 $71	20 $71	21 $71	22 $71	23 $80	24 $80
25 $72	26 $75	27 $72	28 $71	29 $75	30 $80	31 $77

Best Western Huntington Mall Inn

Prices for Best Western Huntington Mall Inn

About this property

Location

Room options

Standard King Room

Standard Room

Standard King Room (Accessible)

Standard 2 Double Room

Business Room

Standard Double Room (Accessible)

Standard King Suite with Extra Bed

Guest reviews of Best Western Huntington Mall Inn

Who stays here?

What guests think

Property policies

FAQs about Best Western Huntington Mall Inn

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $73	23 $73	24 $74	25 $81	26 $78
27 $75	28 $73	29 $73	30 $75