Name: Sousse Palace Hotel & Spa
Address: Avenue Habib Bourguiba, Mohamed Maarouf, Sousse, Tunisia, Sousse, Sousse Governorate, TN
Price range: US$78–US$1,292 per night
Rating: 7.43

What guests think

At Sousse Palace Hotel & Spa, travellers praise the central beachfront location and generally friendly staff, while multiple reviews note dated rooms with maintenance issues, recurring in-room Wi‑Fi and air-conditioning problems, and cleanliness that ranges from very good to inconsistent.

Guests like the pools and private beach, though a few mention over‑chlorination, towel hassles, or occasional maintenance lapses. Breakfast and dining feedback is mixed, from abundant and tasty to basic with poor coffee. Best suited to travellers seeking convenience and leisure access over top‑tier polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Pools and the private beach receive repeated praise, though some guests report an over‑chlorinated indoor pool, unclear towel procedures, or occasional cleanliness and maintenance issues around pool/shower areas. Parking feedback varies between free underground parking and limited spaces.

Related guest reviews

10

STEPHEN

1 Sept 2022

·

Stayed 2 nights

Beautiful hotel inside and out. The pool is incredible and the private beach is clean and well-maintained. The staff were friendly and found us a couple nice rooms.

6

JORGE

4 Jul 2024

·

Stayed 4 nights

Hotel en general bien pero tiene sus detalles, muy céntrico, cerca de la medina, muy buena atencion del personal, el cuarto que me toco con mobiliario viejo y descuidado, se ve que fue muy buen hotel en su tiempo pero hoy en dia algo descuidado, la playa muy bien mas por estar en el centro lidias con gente local y hay uno que otro molestando a los turistas.

Translate

6

Mohamed

11 Sept 2022

·

Stayed 3 nights

Service au restaurant médiocre Manque de place de parking Lit pour enfant pas en bonne état J'ai précisé que je veut un lit double mais jai trouvé 02 lit 1 place

Translate

6

Riadh

9 Jun 2023

·

Stayed 2 nights

Leider war das Swimmingpool nicht sauber, die Duschen hatten kein Warmwasser und schrecklich schmutzig. Das ist definitiv kein 5 Sterne

Translate

10

WEIGEN

30 May 2025

·

Stayed 2 nights

A great hotel with free underground parking, the room is clean and spacious with friendly staff. Special thanks to reception staff including Chayma, Abderrazek and Jamel . Food is decent, highly recommended.

6

John

17 Oct 2025

·

Stayed 4 nights

Great beachfront location and two nice pools. Food is good. Staff friendly and helpful. Room condition is poor. Furniture outdated. Rugs are filthy. Aircon doesn’t cool. Room has heavy, unpleasant musty smell.

6

MICHAEL

23 Nov 2025

·

Stayed 6 nights

3 star unless you complain to get a better room. Only thing 5 star here was the Housekeeper, she deserves a raise for exceptional service. Check in took 10 minutes. luggage guy took 2 tips, once from my wife and didn't say she tipped him already when i tipped him. Room was uncomfortably hot and AC didnt work entire hotel, tv didn't work, bathroom light broken, room for broken. Paid for Sea View was given a view entirely of a dirty roof which held security concern of outside people entering from the balcony or peeping. until I complained and reception made me write a agreement to delete my online feedback as a Condition to change my room which is Quite unprofessional to require that. New room was far better though, bigger shower too. Housekeeper did fantastic with romance service in 2311, was lovely. Breakfast had decent options but staff took my silverware even after i told him to leave it and next day took my wife's newly obtained cup of cereal right in front of her, ridiculous. Indoor Pool was nice and warm tho has too much chlorine it was burning our skin after being in only 2 minutes. Towels were hard to find, staff didn't give clear direction where to find and required 20 dinar deposit each wondered around asking staff where until decided to go back to reception to ask where towel person is. Restaurant by the pool up the glass outside elevator is little expensive but their food is worth it, very delicious and a fantastic view. Beach has a security at all times.

8

Margreet

7 May 2024

·

Stayed 1 night

Wat ouder hotel en dat is te merken aan de inrichting. Alles wel schoon. Het prive strand was heerlijk. Je loopt in 5 min. de medina in.

Translate

8

Carlo

18 Jul 2023

·

Stayed 5 nights

Very convenient because at the very center of the city. It is supposedly a luxury hotel, swimming pool and access to the beach very good. Some details should be paid more attention to, like sweeping the floor well and keeping up with the furnishings but in overall very good.

10

Helen

2 Jun 2024

·

Stayed 7 nights

Location was great, near the train station and old part of town. Beautiful pools and private beach.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: some guests found rooms and areas very clean, while others cited dirty carpets, musty smells, unclean showers/pool areas, and occasional housekeeping misses.

Related guest reviews

8

David

24 Sept 2025

·

Stayed 2 nights

Hôtel et chambre et piscine très spacieux et propres Bon et très varié petit déjeuner Bien situé mais dans un environnement peu agréable WiFi compliquée dans la chambre

Translate

8

Luigi

13 Mar 2023

·

Stayed 1 night

Hotel molto pulito. Letti comodi.

Translate

6

Tifany

18 May 2024

·

Stayed 3 nights

Don’t expect a 5 star resort, that way you will not be disappointed. Breakfast was basic and basically terrible, salad bar looks old and not fresh, instant coffee, so little options and they only provide plastic mini spoons that are a danger, I almost cut my mouth with more than one of them. Buffet for dinner is a bit more reasonable. When I ask at reception for water as they didn’t provide in the room they send me to the bar and charge me for it. When we arrived they mentioned it was complementary in a place where drinking water is not available if is not bottled. For a place full of carpets for sale they should remove the ones in the Suite as they were super dirty.

2

Yassine

15 Jul 2023

·

Stayed 2 nights

L'établissement était très sale. On a trouvé de la poussière partout, sauf l'accueil. La chambre était dans un état catastrophique.

Translate

10

hakim

6 Aug 2023

·

Stayed 5 nights

It’s an exelaint place the staff were very friendly and place was very clean overall Very nice hotel

6

Riadh

9 Jun 2023

·

Stayed 2 nights

Leider war das Swimmingpool nicht sauber, die Duschen hatten kein Warmwasser und schrecklich schmutzig. Das ist definitiv kein 5 Sterne

Translate

8

Mohamed

7 May 2022

·

Stayed 13 nights

Rent och fint trevlig och serviceinriktad personal,fin frukostbuffén.Rent och fint rum!Kommer bli fler vistelser.

Translate

6

John

17 Oct 2025

·

Stayed 4 nights

Great beachfront location and two nice pools. Food is good. Staff friendly and helpful. Room condition is poor. Furniture outdated. Rugs are filthy. Aircon doesn’t cool. Room has heavy, unpleasant musty smell.

10

Nédia

20 Oct 2022

·

Stayed 5 nights

Douche non nettoyée, sable de plage toujours stagnant dans la douche

Translate

2

saleh

26 Jul 2022

·

Stayed 2 nights

bad experience , unclean rooms , alot of tools missed , bad reception

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are sometimes spacious and comfortable but often dated, with recurring maintenance issues and weak in‑room Wi‑Fi. Many reviews also report ineffective or seasonally unavailable air conditioning.

Related guest reviews

8

David

24 Sept 2025

·

Stayed 2 nights

Hôtel et chambre et piscine très spacieux et propres Bon et très varié petit déjeuner Bien situé mais dans un environnement peu agréable WiFi compliquée dans la chambre

Translate

10

Muhammad

10 Feb 2025

·

Hotel was good but tye air conditioner was not working so it was really hot in night

2

LATIFATOU FAYCALLE COUMBA

13 May 2025

·

Stayed 3 nights

Déçue de mon expérience, la propreté laissait à désirer,le frigidaire ne marchait pas ni le wifi dans ma chambre, le coffre fort était également inaccessible. Je ne recommande pas ce établissement.

Translate

8

Cristina

29 Nov 2025

·

Stayed 7 nights

Consigliato per affari e vacanza per posizione strategica. Varietà di piatti. Colazione abbondante. Personale accogliente e disponibile. Unica pecca: ll wifi nelle camere poco potente.

Translate

6

JORGE

4 Jul 2024

·

Stayed 4 nights

Hotel en general bien pero tiene sus detalles, muy céntrico, cerca de la medina, muy buena atencion del personal, el cuarto que me toco con mobiliario viejo y descuidado, se ve que fue muy buen hotel en su tiempo pero hoy en dia algo descuidado, la playa muy bien mas por estar en el centro lidias con gente local y hay uno que otro molestando a los turistas.

Translate

10

WEIGEN

30 May 2025

·

Stayed 2 nights

A great hotel with free underground parking, the room is clean and spacious with friendly staff. Special thanks to reception staff including Chayma, Abderrazek and Jamel . Food is decent, highly recommended.

6

John

17 Oct 2025

·

Stayed 4 nights

Great beachfront location and two nice pools. Food is good. Staff friendly and helpful. Room condition is poor. Furniture outdated. Rugs are filthy. Aircon doesn’t cool. Room has heavy, unpleasant musty smell.

8

Nabil

6 May 2024

·

Stayed 2 nights

The location of this hotel is exceptional. The staff are as helpful as possible. But Rami (at the reception) is exceptionally good. The only negative thing about this hotel is there is no air-conditioning in early May. I was told this is the case with all hotels and that they are following government directives on the use of electricity. I would've given 5 stars if it wasn't for this issue. Marriott is not far away from this hotel. I wonder if the air-conditioning issue also applies to them!

6

MICHAEL

23 Nov 2025

·

Stayed 6 nights

3 star unless you complain to get a better room. Only thing 5 star here was the Housekeeper, she deserves a raise for exceptional service. Check in took 10 minutes. luggage guy took 2 tips, once from my wife and didn't say she tipped him already when i tipped him. Room was uncomfortably hot and AC didnt work entire hotel, tv didn't work, bathroom light broken, room for broken. Paid for Sea View was given a view entirely of a dirty roof which held security concern of outside people entering from the balcony or peeping. until I complained and reception made me write a agreement to delete my online feedback as a Condition to change my room which is Quite unprofessional to require that. New room was far better though, bigger shower too. Housekeeper did fantastic with romance service in 2311, was lovely. Breakfast had decent options but staff took my silverware even after i told him to leave it and next day took my wife's newly obtained cup of cereal right in front of her, ridiculous. Indoor Pool was nice and warm tho has too much chlorine it was burning our skin after being in only 2 minutes. Towels were hard to find, staff didn't give clear direction where to find and required 20 dinar deposit each wondered around asking staff where until decided to go back to reception to ask where towel person is. Restaurant by the pool up the glass outside elevator is little expensive but their food is worth it, very delicious and a fantastic view. Beach has a security at all times.

8

Margreet

7 May 2024

·

Stayed 1 night

Wat ouder hotel en dat is te merken aan de inrichting. Alles wel schoon. Het prive strand was heerlijk. Je loopt in 5 min. de medina in.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and helpful, especially at reception. However, service can be inconsistent, with reports of slow or unprofessional interactions and some issues in the restaurant and at check‑in.

Related guest reviews

8

Cristina

29 Nov 2025

·

Stayed 7 nights

Consigliato per affari e vacanza per posizione strategica. Varietà di piatti. Colazione abbondante. Personale accogliente e disponibile. Unica pecca: ll wifi nelle camere poco potente.

Translate

6

Mohamed

11 Sept 2022

·

Stayed 3 nights

Service au restaurant médiocre Manque de place de parking Lit pour enfant pas en bonne état J'ai précisé que je veut un lit double mais jai trouvé 02 lit 1 place

Translate

10

Jawad

19 Apr 2022

·

Stayed 7 nights

I’ve stayed here many time before and the hotel is great. The location is really good. A stones throw from anything you want. But what’s makes this hotel so amazing is the staff. These guys went above and beyond to make my stay one I will remember forever. I want to thank everyone there and I would like to mention a few. I’m reception Mehdi. No request was to small and went out of his way to help. A great ambassador to the hotel. Abderrazek, Soumaya, Abir in reception. So friendly and helpful Sabri the security Mohamed, Jalel and Houssem in the bar. Service with a smile and great chats. And again all the staff were great. Will definitely come and stay again when I’m back.

10

WEIGEN

30 May 2025

·

Stayed 2 nights

A great hotel with free underground parking, the room is clean and spacious with friendly staff. Special thanks to reception staff including Chayma, Abderrazek and Jamel . Food is decent, highly recommended.

8

Nabil

6 May 2024

·

Stayed 2 nights

The location of this hotel is exceptional. The staff are as helpful as possible. But Rami (at the reception) is exceptionally good. The only negative thing about this hotel is there is no air-conditioning in early May. I was told this is the case with all hotels and that they are following government directives on the use of electricity. I would've given 5 stars if it wasn't for this issue. Marriott is not far away from this hotel. I wonder if the air-conditioning issue also applies to them!

6

MICHAEL

23 Nov 2025

·

Stayed 6 nights

3 star unless you complain to get a better room. Only thing 5 star here was the Housekeeper, she deserves a raise for exceptional service. Check in took 10 minutes. luggage guy took 2 tips, once from my wife and didn't say she tipped him already when i tipped him. Room was uncomfortably hot and AC didnt work entire hotel, tv didn't work, bathroom light broken, room for broken. Paid for Sea View was given a view entirely of a dirty roof which held security concern of outside people entering from the balcony or peeping. until I complained and reception made me write a agreement to delete my online feedback as a Condition to change my room which is Quite unprofessional to require that. New room was far better though, bigger shower too. Housekeeper did fantastic with romance service in 2311, was lovely. Breakfast had decent options but staff took my silverware even after i told him to leave it and next day took my wife's newly obtained cup of cereal right in front of her, ridiculous. Indoor Pool was nice and warm tho has too much chlorine it was burning our skin after being in only 2 minutes. Towels were hard to find, staff didn't give clear direction where to find and required 20 dinar deposit each wondered around asking staff where until decided to go back to reception to ask where towel person is. Restaurant by the pool up the glass outside elevator is little expensive but their food is worth it, very delicious and a fantastic view. Beach has a security at all times.

2

AMAL

1 Apr 2025

·

Stayed 3 nights

NO INTERNET OR SO SLOW IN THE ROOM, Terrible customer service, Dirty food specially breakfast, Slow and very few customers reps and employees! It’s not worth staying 5 star hotel with careless service .

6

Merouan

21 Sept 2024

·

Stayed 6 nights

The worse service

10

domenic

9 Nov 2025

·

Stayed 1 night

very nice staff

10

Abdul Hamid

24 Feb 2023

·

Stayed 2 nights

Lovely hotel in good location. Walkable to attractions and train station. Excellent breakfast options. Welcoming reception especially Mehdi. He was very accommodating and helpful. Even got me the same good rate for an extra night stay.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Repeatedly praised for a central, beachfront setting within walking distance of the medina and train stations.

Related guest reviews

8

David

24 Sept 2025

·

Stayed 2 nights

Hôtel et chambre et piscine très spacieux et propres Bon et très varié petit déjeuner Bien situé mais dans un environnement peu agréable WiFi compliquée dans la chambre

Translate

8

david

5 Dec 2023

·

Stayed 3 nights

Excellent value for money, perfect location in the town centre for walking to all sites and both train stations. Good wifi, good variety at breakfast and helpful staff. Had a nice view of hotel pool and the sea from my balcony. No issues at all.

6

JORGE

4 Jul 2024

·

Stayed 4 nights

Hotel en general bien pero tiene sus detalles, muy céntrico, cerca de la medina, muy buena atencion del personal, el cuarto que me toco con mobiliario viejo y descuidado, se ve que fue muy buen hotel en su tiempo pero hoy en dia algo descuidado, la playa muy bien mas por estar en el centro lidias con gente local y hay uno que otro molestando a los turistas.

Translate

6

John

17 Oct 2025

·

Stayed 4 nights

Great beachfront location and two nice pools. Food is good. Staff friendly and helpful. Room condition is poor. Furniture outdated. Rugs are filthy. Aircon doesn’t cool. Room has heavy, unpleasant musty smell.

8

Nabil

6 May 2024

·

Stayed 2 nights

The location of this hotel is exceptional. The staff are as helpful as possible. But Rami (at the reception) is exceptionally good. The only negative thing about this hotel is there is no air-conditioning in early May. I was told this is the case with all hotels and that they are following government directives on the use of electricity. I would've given 5 stars if it wasn't for this issue. Marriott is not far away from this hotel. I wonder if the air-conditioning issue also applies to them!

10

Samah

7 Jan 2025

·

Stayed 3 nights

Very well located nice staff and very good quality food

8

Margreet

7 May 2024

·

Stayed 1 night

Wat ouder hotel en dat is te merken aan de inrichting. Alles wel schoon. Het prive strand was heerlijk. Je loopt in 5 min. de medina in.

Translate

8

Carlo

18 Jul 2023

·

Stayed 5 nights

Very convenient because at the very center of the city. It is supposedly a luxury hotel, swimming pool and access to the beach very good. Some details should be paid more attention to, like sweeping the floor well and keeping up with the furnishings but in overall very good.

10

Helen

2 Jun 2024

·

Stayed 7 nights

Location was great, near the train station and old part of town. Beautiful pools and private beach.

10

Abdul Hamid

24 Feb 2023

·

Stayed 2 nights

Lovely hotel in good location. Walkable to attractions and train station. Excellent breakfast options. Welcoming reception especially Mehdi. He was very accommodating and helpful. Even got me the same good rate for an extra night stay.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Food feedback is mixed: several guests enjoyed good or varied options, while others found breakfast basic or subpar with poor or instant coffee.

Related guest reviews

8

david

5 Dec 2023

·

Stayed 3 nights

Excellent value for money, perfect location in the town centre for walking to all sites and both train stations. Good wifi, good variety at breakfast and helpful staff. Had a nice view of hotel pool and the sea from my balcony. No issues at all.

8

Cristina

29 Nov 2025

·

Stayed 7 nights

Consigliato per affari e vacanza per posizione strategica. Varietà di piatti. Colazione abbondante. Personale accogliente e disponibile. Unica pecca: ll wifi nelle camere poco potente.

Translate

6

Tifany

18 May 2024

·

Stayed 3 nights

Don’t expect a 5 star resort, that way you will not be disappointed. Breakfast was basic and basically terrible, salad bar looks old and not fresh, instant coffee, so little options and they only provide plastic mini spoons that are a danger, I almost cut my mouth with more than one of them. Buffet for dinner is a bit more reasonable. When I ask at reception for water as they didn’t provide in the room they send me to the bar and charge me for it. When we arrived they mentioned it was complementary in a place where drinking water is not available if is not bottled. For a place full of carpets for sale they should remove the ones in the Suite as they were super dirty.

10

Zied

26 Dec 2021

·

Stayed 2 nights

Personnels très agréables .. des plats divers .j ai jamais goûter d aussi bon calamars ... continuez le bon travail

Translate

10

WEIGEN

30 May 2025

·

Stayed 2 nights

A great hotel with free underground parking, the room is clean and spacious with friendly staff. Special thanks to reception staff including Chayma, Abderrazek and Jamel . Food is decent, highly recommended.

6

John

17 Oct 2025

·

Stayed 4 nights

Great beachfront location and two nice pools. Food is good. Staff friendly and helpful. Room condition is poor. Furniture outdated. Rugs are filthy. Aircon doesn’t cool. Room has heavy, unpleasant musty smell.

10

Samah

7 Jan 2025

·

Stayed 3 nights

Very well located nice staff and very good quality food

2

AMAL

1 Apr 2025

·

Stayed 3 nights

NO INTERNET OR SO SLOW IN THE ROOM, Terrible customer service, Dirty food specially breakfast, Slow and very few customers reps and employees! It’s not worth staying 5 star hotel with careless service .

6

Riadh

11 Jun 2023

·

Stayed 2 nights

Das ist definitiv kein 5 Sterne Hotel Kaffee wird beim Frühstück in Pappbecher serviert. Außer Baguette gibt es kein weiteres Angebot in der Brotecke im Restaurant…

Translate

10

Abdul Hamid

24 Feb 2023

·

Stayed 2 nights

Lovely hotel in good location. Walkable to attractions and train station. Excellent breakfast options. Welcoming reception especially Mehdi. He was very accommodating and helpful. Even got me the same good rate for an extra night stay.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$78
February	US$91
March	US$103
April	US$155
May	US$143
June	US$318
July	US$457
August	US$207
September	US$142
October	US$90
November	US$75
December	US$79

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $135
20 $134	21 $134	22 $1,271	23 $1,271	24 $1,271	25 $1,271	26 $1,271
27 $132	28 $124	29 $121	30 $124

Su	Mo	Tu	We	Th	Fr	Sa
				1 $86	2 $86	3 $86
4 $83	5 $1,292	6 $1,292	7 $1,292	8 $1,292	9 $82	10 $86
11 $82	12 $84	13 $80	14 $83	15 $83	16 $83	17 $83
18 $80	19 $78	20 $80	21 $85	22 $84	23 $83	24 $80
25 $84	26 $85	27 $85	28 $85	29 $85	30 $85	31 $80

Sousse Palace Hotel & Spa

Prices for Sousse Palace Hotel & Spa

Monthly average prices

About this property

Location

Room options

Superior Single Room, Sea View

Superior Double Room, Sea View

Standard Single Room, City View

Standard Double Room, City View

Guest reviews of Sousse Palace Hotel & Spa

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Sousse Palace Hotel & Spa

Considering this hotel for your Sousse trip?

Prices for upcoming dates