Is parking available at the property?

Yes, self-parking is available on-site for a fee of EUR 19.00 per night. Extended parking is also available for EUR 60 per week.

What type of breakfast is offered and what are the serving hours?

Continental breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee of approximately EUR 23 for adults and EUR 11.5 for children. Children aged 5 and younger eat free breakfast.

Does the property allow pets?

Yes, pets are allowed at the property for a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility. It features step-free entrances and some wheelchair-accessible facilities.

What is the location of the property in relation to key landmarks?

The property is located in Machelen (Diegem), approximately 5.9 km from Brussels Airport (BRU) and within a 15-minute drive of attractions such as Atomium and the Royal Palace of Brussels. Other nearby points of interest include Cliniques Universitaires Saint-Luc (4.9 km) and La Grand Place (8.1 km).

What are the policies for guests staying with children?

Children aged 5 years old or younger stay free when occupying the parent or guardian's room, using existing bedding.

Pentahotel Brussels Airport - Diegem

Average nightly price at Pentahotel Brussels Airport by month, last 12 months (USD)
Month	Average price
January	$72
February	$74
March	$84
April	$89
May	$88
June	$100
July	$100
August	$66
September	$87
October	$115
November	$97
December	$86

What guests think

At Pentahotel Brussels Airport, travellers highlight convenient airport access and generally friendly staff, but repeatedly mention small, basic rooms with thin walls, mixed cleanliness, and dated or worn areas, making it better suited to short, practical stays.

Parking on site is paid and considered expensive, and several reviews note there is no airport shuttle. Breakfast and dining feedback is inconsistent, ranging from fantastic to limited or overpriced, while access to Diegem station and buses is workable but the immediate area offers few nearby restaurants. Expect a functional stopover close to the airport rather than a polished, full-service stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: on-site parking is available but frequently described as expensive, and several reviews note there is no airport shuttle. Guests mention a decent gym and a lively bar/billiards area.

Related guest reviews

10

Jason

Mar 21, 2023

·

Stayed 1 night

I spent my first night at PentaHotel Belgium. It was a pretty nice hotel actually. Comfy beds, quiet. Rooms are smaller but has 2 twin beds. Nice bathroom. Nice decor. I was overall impressed with this hotel. Great bar, great drinks, I met and talked to many interesting people at the bar. Would stay there again.

6

Marielle

Sep 23, 2024

·

Stayed 1 night

Nette kamer, niet al te groot. Schone badkamer. Echter een slecht bed met kuil en beweegt als een waterbed. Als de een draait hoppelt de ander mee. Airco is niet zelf in te stellen. Duurde lang voor het koel was. Ligt op 8 minuten van P3 Zaventem (daarom ook geboekt). Buiten het hotel komrn taxichauffeurs bij bijelkaar. Het is er druk en onoverzichtelijk. Parkeren kost 18.00 voor 1 nacht.

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8

MARC

Jan 31, 2024

·

Stayed 1 night

Hotel cercano al aeropuerto. Buen gimnasio comparado con los hoteles de la zona, y posibilidad de cenar pizza a cualquier hora. Así que para una noche o estás de tránsito el hotel está bien. No tiene transfer al aeropuerto, pero un bus de línea te lleva en 15 minutos.

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10

William

Mar 3, 2024

·

Stayed 1 night

Gym was really nice also.

8

Brigitte

Jul 16, 2023

·

Stayed 1 night

The hotel was reasonably priced except for the 18 Euros charged for leaving the car in the parking overnight!

8

Gaetan

Mar 20, 2024

·

Stayed 2 nights

Un ancien hotel, bruyant (proximité de l’aéroport et client non respectueux). Le parking est très onéreux (18euros pour la nuit)

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6

Constantin

Mar 16, 2024

·

Stayed 1 night

Old and tired hotel, in need of refurbishment. No shuttle from the airport, which makes the transport complicated... 1.5 km from the nearest bus station (by night, the path it seems being in the middle of nowhere) and 700 m from the train station. The shuttle dissapeared during the pandemic and the hotel never bothered to reintroduce it. An Uber/ Bolt from the airport cost 20 - 25 euros. The 4 stars are 3 and look like 2. The TV in the room has only a few channels available, a menu that will take you a while to understand and it takes its time to respond to the commands... if it ever responds. If you have a car, they will charge you 18 euros/ day. Comfortable bed, nice bathroom and good breakfast.

8

François-Thomas

Apr 13, 2024

·

Stayed 1 night

Bon séjour. Plusieurs services gratuits (billard, dans ce sport). Même si on les a pas utilisé, c'est appréciable. Je regrette l'absence de bouilloir + dosettes de thé/café dans la chambre, dans ce type de standing, ça devrait être la base. Le lieu est très très mal indiqué sur Google maps par contre, attention. On a beaucoup tourné !

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6

Marielle

Sep 17, 2025

·

Stayed 1 night

Goedd bedden in zeer kleine kamer. Inchecken moet je zelf doen terwijl het personeel toekijkt... Parkeren was 19 euro per nacht. Vind ik erg veel. In de omgeving staan veel taxis chauffeurs te pauzeren. Televisie werkte niet en had een reset nodig van iemand die met vakantie was.... Dicht bij de luchthaven is het grote voordeel. Geen waterkoker/koffieapparaat op de kamer.

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4

Niculae

Sep 23, 2024

·

Stayed 2 nights

Expensive parking, 18 euro per night

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Cleanliness

Cleanliness is inconsistent, with repeated reports of stained carpets, dirty bathrooms or rooms, and missed housekeeping. Some guests did find their rooms clean.

Related guest reviews

6

Norman

Oct 30, 2024

·

Stayed 1 night

Super small room. Hotel is boutique style in decor: some neo metal thing that was a bit weird. Floors were dirty. Paid for breakfast but shouldn’t have as nobody checked to see if we had.

4

Rodelin

May 17, 2024

·

Stayed 4 nights

J'ai beaucoup aimé la proximité de l'hôtel avec le transport en commun. Mais la propreté ne semble pas être une priorité. On a demandé le ménage deux jours de suite sans être fait. Des traces de moisissures dans la toilette sont trop évidente.

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2

Rod

Jan 27, 2025

·

Stayed 1 night

Disgusting property. The toilet in my room hardly been cleaned and was absolutely disgusting. With a foul smell. Switched to another room wasn’t much better. The carpets are all stained. The comforter had blood stains on it. Horrible.

6

Elsa

Dec 7, 2025

·

Stayed 2 nights

Staff is great. Price was very nice too compared with other hotels downtown. The carpet in the hall was very dirty and the room’s walls and items were also dirty. No soap in the shower. The remote control worked 1/2 the time and took several tries to turn on/off or adjust channels. We also ordered king size bed but the bed came with two small blankets which was very inconvenient for a couple.

6

Lucie

Dec 31, 2025

·

Stayed 1 night

La chambre n’étais pas propre. On entend les voisins également. Et il manquais une grande serviette pour la douche. Bien pour dépanner pour une nuit mais pas plus.

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2

Cat

Dec 5, 2024

·

Stayed 1 night

Our room was very dirty, the non lobby areas were very shabby with trash and gross carpet, and there were a lot of issues with the bathroom. The floor was wet when we got there, the hair dryer didn’t work, the shower was small and slanted so everything fell off the rack, etc. Since there was no phone in the hotel room I tried to go to the desk but every time there was a huge line of people checking in, so there was no way for me to get help unless I stood there in my pajamas with wet hair. The rooms were also very tiny and they only gave you one pillow per person. I would not recommend this place

2

mahdi

Jul 10, 2024

·

Stayed 1 night

Dirty

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6

Saskia

Oct 22, 2023

·

Stayed 1 night

The floor in the room was very dirty there where stains everywhere and also on the wal. I liked the bathroom it was clean and nice and also the bed.

2

Tigran

Jun 28, 2024

·

Stayed 1 night

Bathroom was really dirty... I stayed for ome night...not recommended

4

Erikka

Aug 7, 2023

·

Spend the but extra and stay literally anywhere else. To start off, we did use an Expedia deal and some Expedia points on this booking so perhaps that could explain part of our experience. The room was a disaster. In terms of cleanliness there was none - half of the towels were dirty, there was garbage along a ledge in the room from a past guest, mold all over the ceiling, dust everywhere and the toilet wasn't clean. In terms of upkeep - the bed was noticeably sagging towards the middle (think elevated feet), the hand soap was only in the shower (near the sink was a container of watered down body wash?), the TV didn't work, and the shower didn't drain. Added on top of all that the window had been left open so there were some bug friends already in the room when we entered. To be fair, we were exhausted so we did not say anything to the staff (they didn't ask about our stay either), we just wanted to get some sleep and get the heck out of there. We do have to give credit to the staff, which were very helpful and friendly at check in, and despite having low expectations for the food, we did enjoy our drinks and (overpriced) pizzas. That said, I wish I had read the reviews and spent a bit more to stay somewhere else!

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Rooms

Rooms are small with thin walls, and multiple guests reported noise, dated fittings, and issues with heating, AC or TVs, plus limited in-room amenities like USB ports or kettles. Some found the beds comfortable but wished for more pillows.

Related guest reviews

6

Stephanie

Aug 11, 2024

·

Stayed 2 nights

Hotel was situated close to the airport paid 15€ for a taxi from the airport room was small but it did us for the 2 nights that we were there for check in was easy and quick air con worked well could do with an extra pillow and blanket in the room more hangers as there was only 2 in the room think the light switches could do with having which light does works for which light The bathroom one of our bulbs weren’t working so it looked darker than what it prob is shower pressure was good and the water temp was good as well telly worked fine and plenty to choose from to watch however there aren’t any restaurants near by the hotel is like on a complex of offices and other hotels breakfast was lovely good choice of cold food cheeses bread croissants tea/coffee staff very friendly and helpfu the hotel is about 10-15 min walk to train station Diegem which will take u to Brussels central Would I stay again yes I would I would have liked to have a safe in the hotel room beds comfy

6

Tiffany

Oct 8, 2025

·

Stayed 1 night

The Pentahotel was a 5 minute walk to the city bus that took us directly to and from the airport. It was convenient for our travels. The rooms are outdated, the walls are thin, and there are not a lot of options for food nearby. The bed could use more pillows. The staff were welcoming, and very helpful and even let us check in early. Overall, it was a decent stay for our layover.

6

Inès

Dec 4, 2023

·

Stayed 1 night

Lit pas confortable, froid

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8

eleonora

Jun 20, 2024

·

Stayed 1 night

O hotel tem um bar, mesa de snooker e as pessoas se empolgam, falam alto. O quarto 6 fica perto da recepção e sem isolamento acustico, impossível dormir até às 23h e para quem esta com fuso de horário é bem desconfortável.

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6

Marielle

Sep 23, 2024

·

Stayed 1 night

Nette kamer, niet al te groot. Schone badkamer. Echter een slecht bed met kuil en beweegt als een waterbed. Als de een draait hoppelt de ander mee. Airco is niet zelf in te stellen. Duurde lang voor het koel was. Ligt op 8 minuten van P3 Zaventem (daarom ook geboekt). Buiten het hotel komrn taxichauffeurs bij bijelkaar. Het is er druk en onoverzichtelijk. Parkeren kost 18.00 voor 1 nacht.

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4

Jimi Daniel

Nov 13, 2024

·

Stayed 1 night

Heating in the room did not work. Small fan was placed instead. Making a lot of noise that made sleeping complicated

10

Peter

Oct 23, 2024

·

Stayed 1 night

Hotel was dichtbij vergaderlocatie. Ideaal natuurlijk. Muren zijn aardig dun, buren geluid komt er zo doorheen. Het verkeer start al vroeg op.

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6

Gregor

Apr 23, 2024

·

Stayed 1 night

Tv did not work. Heating did not work

6

Marielle

Sep 17, 2025

·

Stayed 1 night

Goedd bedden in zeer kleine kamer. Inchecken moet je zelf doen terwijl het personeel toekijkt... Parkeren was 19 euro per nacht. Vind ik erg veel. In de omgeving staan veel taxis chauffeurs te pauzeren. Televisie werkte niet en had een reset nodig van iemand die met vakantie was.... Dicht bij de luchthaven is het grote voordeel. Geen waterkoker/koffieapparaat op de kamer.

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6

Marianne

Jan 29, 2024

·

Stayed 1 night

Clean and all. No USB charger anywhere. Only plugs with no usb port. Imagine me without a phone charger. I left in a terrible mood .

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Service

Service is frequently described as friendly and helpful, from check-in to arranging transport. A few guests reported unwelcoming interactions or slow responses, and occasional crowding at the desk.

Related guest reviews

8

Charle

Oct 19, 2025

·

Stayed 1 night

Staff where fantastic.

4

Marcia

Nov 9, 2025

·

Stayed 1 night

Not welcoming

4

David

Nov 17, 2025

·

Stayed 1 night

The staff were not great. The 24hr menu was not entirely available late at night (ordered UberEats). The walls are thin & it was very noisy from the other guests. I wouldn't stay here again.

8

Mennat Allah

Sep 21, 2025

·

Stayed 2 nights

Helpful staff

6

Elise

Jun 15, 2025

·

Stayed 2 nights

Chris ; à fait preuve d’un manque de professionnalisme et de bienveillance envers nous . En effet ; mon conjoint et moi avions commandé ( pas possible d’avoir le room service alors que ce dernier été indiqué sur la brochure). Lorsque que mon conjoint est aller chercher le repas ; il a attendu devant le comptoir alors que nos assiettes étaient prêtent . ce dernier a demandé à ce que nous payons en avance d’une manière très désagréable alors que sa collègue bienveillante lui a signifié qu’il fallait réchauffé nos assiettes .

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10

Conrado S Nicart

May 1, 2023

·

Stayed 3 nights

I enjoyed my stay :) they are very helpful and super friendly staff :) Thank you for your service and god bless you

8

Mark

Sep 23, 2025

·

Stayed 1 night

Helpful staff, relaxed atmosphere, good for an early or missed flight.

10

Jess

Aug 14, 2024

·

Stayed 1 night

Very pleasant staff. Organized and make travel a lot easier. They will also arrange for cab pickup which was so helpful. Very attentive and responsive prior to and during your stay. 5 min drive from the airport

10

Lionel

Oct 13, 2024

·

Stayed 4 nights

Had a perfect stay and staff were very helpful, attentive and friendly

10

Sindiso

Jun 24, 2024

·

Stayed 1 night

Alberto offered great service and overall staff was friendly and helpful.I will come back again

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Location

Very convenient for Brussels Airport and a short walk to Diegem station or bus links. The immediate area feels isolated with few dining options, and some guests noticed aircraft noise.

Related guest reviews

10

Corina

Jul 15, 2025

·

Stayed 1 night

Mooie nette accomodatie. Nette kamers en keurige badkamers. Prima voor een nachtje, maar kan ook best wat langer. Ligt vlakbij treinstation voor de trein naar Brussel.

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6

Stephanie

Aug 11, 2024

·

Stayed 2 nights

Hotel was situated close to the airport paid 15€ for a taxi from the airport room was small but it did us for the 2 nights that we were there for check in was easy and quick air con worked well could do with an extra pillow and blanket in the room more hangers as there was only 2 in the room think the light switches could do with having which light does works for which light The bathroom one of our bulbs weren’t working so it looked darker than what it prob is shower pressure was good and the water temp was good as well telly worked fine and plenty to choose from to watch however there aren’t any restaurants near by the hotel is like on a complex of offices and other hotels breakfast was lovely good choice of cold food cheeses bread croissants tea/coffee staff very friendly and helpfu the hotel is about 10-15 min walk to train station Diegem which will take u to Brussels central Would I stay again yes I would I would have liked to have a safe in the hotel room beds comfy

6

Tiffany

Oct 8, 2025

·

Stayed 1 night

The Pentahotel was a 5 minute walk to the city bus that took us directly to and from the airport. It was convenient for our travels. The rooms are outdated, the walls are thin, and there are not a lot of options for food nearby. The bed could use more pillows. The staff were welcoming, and very helpful and even let us check in early. Overall, it was a decent stay for our layover.

8

Mélanie

Dec 25, 2023

·

Stayed 1 night

Near airport. Good for a short stay.

8

Rudolph

Nov 13, 2023

·

Stayed 3 nights

Très isolé.

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8

Didier

Jun 12, 2025

·

Stayed 1 night

J'ai beaucoup aimé cet hotel, Bon accueil, bel decoration dans le style industriel dans tout l'hotel, chambre confortable climatisation, bonne literie, bonnes prestations, restauration et petit dejeuner sur place, le seul bemol c'est le bruit des avions qui décolent même fenêtre fermée on les entend. carrefour city a proximité

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6

Carolina

Jul 13, 2024

·

Stayed 1 night

Very hidden hotel, about a 10-15mins away walk to the metro station. Very cute hotel and had all the amenities needed.

6

Patrick

Nov 16, 2024

·

Stayed 1 night

Cet hôtel est très mal situé. Très basique

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8

hugues

Jan 22, 2024

·

Stayed 1 night

Très bon hôtel proche de Bruxelles. Facile d'accès en train car la gare de Diegem est à 600m.

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6

Constantin

Mar 16, 2024

·

Stayed 1 night

Old and tired hotel, in need of refurbishment. No shuttle from the airport, which makes the transport complicated... 1.5 km from the nearest bus station (by night, the path it seems being in the middle of nowhere) and 700 m from the train station. The shuttle dissapeared during the pandemic and the hotel never bothered to reintroduce it. An Uber/ Bolt from the airport cost 20 - 25 euros. The 4 stars are 3 and look like 2. The TV in the room has only a few channels available, a menu that will take you a while to understand and it takes its time to respond to the commands... if it ever responds. If you have a car, they will charge you 18 euros/ day. Comfortable bed, nice bathroom and good breakfast.

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Dining

Breakfast and dining feedback is mixed: several guests praised breakfast and the restaurant, while others found options limited or pricey, with some pre-made food and few vegetarian choices. The bar is popular for drinks.

Related guest reviews

10

Manraj

Jun 12, 2025

·

Stayed 1 night

Front desk reception was great. Restaurant had some really good food and the room was pretty good

8

Klaus

Dec 5, 2022

·

Stayed 1 night

Das Hotel liegt verkehrsgünstig in der Nähe des Flughafens. Mit dem Zug ist man in wenigen Minuten am Flughafen oder auch in der Stadt. Der Bahnhof ist nur 10 Gehminuten vom Hotel. Die Zimmer sind sehr klein (ca. die Hälfte dessen was ich in anderen Penta Hotels gewöhnt bin. Aber alles sehr sauber und das Personal ist freundlich. Das Frühstück ist mit 25 Euro pro Person überteuert. Es gibt Croissants, Waffeln und Aufbackenbrötchen. Keine Eier, keinen frischen Saft und auch die Auswahl ansonsten ist eher mager. Für 25 € kann man mehr erwarten. Da frühstückt man selbst am Flughafen besser und billiger. Das Doppelbett waren 2 Einzelbetten, die stets auseinander rutschten. Auch hier hätte ich etwas mehr Komfort erwartet.

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8

lauri

Sep 26, 2025

·

Stayed 2 nights

The staff was great. The room was comfortable. The only thing I was disappointed in was the breakfast. I originally paid to have breakfast for the two mornings I was there, but on that first morning there wasn’t much to eat so they did refund me. The disappointment came when I just wanted a cup of coffee and they would not allow me to have a cup of coffee and there is no coffee set up in the room so I walked next-door to the Holiday Inn and got coffee and had my meals there

6

Gian Carlo Corradini

Jan 29, 2025

·

Stayed 1 night

Molti problemi durante il soggiorno. Riscaldamento non funzionante, in camera una stufetta elettrica, che ho dovuto far cambiare perche rotta. Tubo della doccia quasi staccato. Menu ristorante veramente scarso. In compenso una super colazione molto sopra le aspettative.

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8

Michelle

Mar 28, 2025

·

Stayed 2 nights

Good hotel, friendly staff and great breakfast.

10

Heather

Nov 4, 2025

·

Stayed 1 night

Very kind staff. Dining was wonderful and breakfast fantastic. Room was clean and comfortable

10

Key

Apr 1, 2025

·

Stayed 1 night

Easy to get the airport. Very affordable. Great restaurant.

6

RICHARD

Apr 28, 2023

·

Stayed 1 night

Stayed at several hotels in the Airport area and this is not one we may come to again. Firstly when we entered the room the room smelt of a very old aftershave and took ages to clear. Rooms very small, glad we did not have a large suitcase. Breakfast was continental and no hot options so for 20.00 Euro which seems very expensive compared to the Novotel which is cheaper aand had hot options. evening food was okay bit not much choice

6

May

Apr 28, 2025

·

Stayed 1 night

The stay was ok, it was cheap and good distance from the airport. The food available was all premade and not recommendable

8

Ludwika

May 27, 2023

·

Stayed 1 night

It is very nice and clean. Room looked better than I expected. I think their main photo on the listing doesn't do them justice. I was expecting something bit run down and it really isn't. It's quite modern and stylish. Food options were quite limited, especially for vegetarians.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10 $129
11 $135	12 $306	13 $306	14 $120	15 $87	16 $70	17 $70
18 $66	19 $79	20 $90	21 $85	22 $83	23 $76	24 $69
25 $71	26 $87	27 $80	28 $87	29 $78	30 $71	31 $71

Su	Mo	Tu	We	Th	Fr	Sa
1 $63	2 $83	3 $87	4 $87	5 $78	6 $63	7 $72
8 $66	9 $78	10 $78	11 $89	12 $87	13 $72	14 $72
15 $71	16 $89	17 $83	18 $91	19 $89	20 $69	21 $70
22 $70	23 $87	24 $89	25 $89	26 $89	27 $72	28 $83
29 $72	30 $89

Pentahotel Brussels Airport

Prices for Pentahotel Brussels Airport

Monthly average prices

About this property

Location

Room options

Penta Plus Room

Penta Standard Room

Penta Single Room

Guest reviews of Pentahotel Brussels Airport

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Pentahotel Brussels Airport

Considering this hotel for your Diegem trip?

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