Hampton Inn by Hilton Montreal East Anjou

The staff were lovely and courteous but... 1. Signage to the entrance was not clear 2. Expected breakfast per the Hotels.com posting - no breakfast. The posting should clearly state that the hotel is under renovation; therefore certain services are not available. I did not have a car and had no way of getting breakfast the next morning. 3. The room appeared clean, but soap from the previous occupant was not removed and there was food in the refrigerator. It made me question the cleanliness. 4. Garbage only removed every 4th day. This was not explained when checking in, and, quite frankly is a ridiculous requirement. The desk person actually asked me to empty my own garbage. I am not a snob, but I don't ask guests at my house to empty their own garbage, I would certainly not expect to do so in a hotel where I am paying for the room. Especially since my garbage was already full from emptying the refrigerator of food from the previous occupant.

Hotel under.construction, otherwise rooms were excellent

Hotel totally under construction. Check in in rear of hotel via an unmarked construction trailer. While the room was excellent - brand new after renovations, no food/restautant, delivery guy gave up, elevator problems. Staff however were great .

I stayed at the hotel in the middle of a major renovation. The parking lot surface was uneven and I had a hard time rolling my luggage through the parking lot. It had just snowed too, so the parking lot was also muddy. Due to torn down front door, I had to enter the hotel with a side door. While I wasn't able to nap during the day due to construction noises, I was very pleasantly surprised with the newly renovated room. Not only I was given a king bed for a queen bed reservation. Little details like foot bar for shaving/washing legs in the shower, invisible shower drain, additional shelve for toiletry under the mirror, and coat hooks near the door stood out to me. The bed and pillows were very comfortable. I loved the pillow I was sleeping on and asked to purchase one. I hope they have rooms with bath tub option and I hope they keep this property in good condition for my future visits.

Ok