Hotel Lucerna Ciudad Juarez

Name: Hotel Lucerna Ciudad Juarez
Address: Paseo triunfo de la República #3976, Ciudad Juárez, Chihuahua, Mexico, Ciudad Juárez, Chihuahua, Mexico
Rating: 8.35

"Convenient location"

"Great pool"

"Loved the restaurant"

"Clean rooms"

"Staff were helpful and professional"

"Stunning views"

Amenities

Parking
Restaurant
Swimming pool
Business Center
Room Service
Valet Parking

Show all

Property description

Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and free babysitting.

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Guest reviews

8.3

Very good

Based on 1,004 verified reviews

Who stays here?

Business

33%

Couple

25%

Family

29%

Group

Solo

What guests think

AI-generated summary based on recent guest reviews

At Hotel Lucerna Ciudad Juarez, travelers consistently praise the friendly, attentive staff and convenient location near dining, shopping, and the border, but recurring maintenance and wear—especially air-conditioning failures and aging rooms—limit comfort for some stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

JESUS

7 Apr 2026

Stayed 1 night

Awesome friendly staff

ANDRES RICARDO

17 Mar 2026

Stayed 2 nights

We had a 3 day, 2 night stay and it was such a lovely time. Our room was nice and clean, staff is super friendly and the our pool view was so nice.

Eliza

13 Mar 2026

Stayed 1 night

10/10

Karla

6 Mar 2026

Stayed 3 nights

The bathtub was clogged, and only one elevator was working. Other than that everything was great.

Victor

18 Jan 2026

Stayed 1 night

Service issues as balcony door did not close at all. Safety incident as a customer fought another customer and police showed up….

Paseo triunfo de la República #3976, Ciudad Juárez, Chihuahua, Mexico

Location

With a stay at Hotel Lucerna Ciudad Juarez, you'll be centrally located in Ciudad Juárez, steps from Hospital de la Mujer and within a 10-minute walk of Plaza de las Americas. This luxury hotel is 1 mi (1.6 km) from Jaime Canales Lira Stadium and 1.1 mi (1.8 km) from Estadio 20 de Noviembre.

Hospital de la Mujer(0.2 Miles)

Plaza de las Americas(0.4 Miles)

Jaime Canales Lira Stadium(0.6 Miles)

Estadio 20 de Noviembre(0.8 Miles)

Paso del Norte Cultural Center(0.9 Miles)

Edificio de Posgrado UACH(1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

FAQs

Yes, the hotel offers free self-parking on-site. Valet parking is also available.

A complimentary buffet breakfast is served daily from 6:00 AM to noon.

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Elevators are available for easy access to different floors.

The hotel is centrally located in Ciudad Juárez, just steps from Hospital de la Mujer and within a 10-minute walk of Plaza de las Americas. It is approximately 1 mile from Jaime Canales Lira Stadium and 1.1 miles from Estadio 20 de Noviembre.

Yes, the hotel features an outdoor swimming pool, which is accessible from 9:00 AM to 10:00 PM.

Children 12 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

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