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Krystal Urban Ciudad Juarez by US Consulate - Lobby sitting area
Krystal Urban Ciudad Juarez by US Consulate - Room
Krystal Urban Ciudad Juarez by US Consulate - Room
Krystal Urban Ciudad Juarez by US Consulate - Lobby sitting area
Krystal Urban Ciudad Juarez by US Consulate - Room

Krystal Urban Ciudad Juarez by US Consulate

Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Room Service

  • Tour Desk

  • Dry Cleaning

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Property description

Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Krystal Urban Ciudad Juarez by US Consulate, travelers often praise the friendly staff and convenient location near the consulate and airport; many find rooms clean and spacious, but recurring issues affect A/C or heating, water supply, and pool maintenance.

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Facilities

Inconsistent

Cleanliness

Mixed

Rooms

Mixed

Service

Friendly

Location

Convenient

Dining

Tasty

Was this helpful?

10

Jose

IAN-logo

3 weeks ago

·

Stayed 1 night

Very clean , and very good staff
Very clean , and very good staff
2

Abraham

IAN-logo

3 weeks ago

·

Stayed 2 nights

I reserved my room with ample time for my visit to Ciudad Juarez. When I arrived, the front desk staff say that there was no reservation under my name or with my reservation number. I called Hotels.com about this and confirmed that the hotel did receive my reservation, did pre-approve my reservation and they weren't sure why they didn't have a room for me. I asked to book a room with them directly after this issue but they said the entire hotel was booked and there was not one single room to host me. Triple check your reservation before arriving here to make sure you're not out on the street without a reservation
I reserved my room with ample time for my visit to Ciudad Juarez. When I arrived, the front desk staff say that there was no reservation under my name or with my reservation number. I called Hotels.com about this and confirmed that the hotel did receive my reservation, did pre-approve my reservation and they weren't sure why they didn't have a room for me. I asked to book a room with them directly after this issue but they said the entire hotel was booked and there was not one single room to host me. Triple check your reservation before arriving here to make sure you're not out on the street without a reservation
10

amanda

IAN-logo

13 Apr 2026

·

Stayed 2 nights

Clean rooms, very spacious. Restaurant is great. We added on breakfast and it was worth it. It’s a buffet and it changed daily as to what was on it. You could also get your eggs cooked however you wanted. Pool has a lot of chemical but water was great. Wi-Fi kept cutting out in my laptop but tv and phones worked fine. Has a gym. Hotel has a car service if you ask in time to take you to appointments. Or you can use Uber and taxis.
Clean rooms, very spacious. Restaurant is great. We added on breakfast and it was worth it. It’s a buffet and it changed daily as to what was on it. You could also get your eggs cooked however you wanted. Pool has a lot of chemical but water was great. Wi-Fi kept cutting out in my laptop but tv and phones worked fine. Has a gym. Hotel has a car service if you ask in time to take you to appointments. Or you can use Uber and taxis.
10

Arturo

IAN-logo

3 Apr 2026

·

Stayed 10 nights

Every one was nice good service
Every one was nice good service
10

Cesar Fidel

IAN-logo

1 Apr 2026

·

Stayed 1 night

Nice stay
Nice stay
Avenida Tecnolgico 3750 Colonia Partido Iglesias, Ciudad Juárez, Chihuahua, Mexico

Location

When you stay at Krystal Urban Ciudad Juárez by US Consulate in Ciudad Juárez, you'll be near the airport, within a 5-minute drive of American Consulate and Star Medica Hospital Ciudad Juarez2. This hotel is 1.4 mi (2.3 km) from Plaza Las Misiones and 11.7 mi (18.8 km) from Cielo Vista Mall.

Central Park(0.1 Miles)

La Rodadora Espacio Interactivo(0.5 Miles)

Plaza Las Misiones(1.2 Miles)

Star Medica Hospital Ciudad Juarez2(1.4 Miles)

Plaza Juárez Mall(1.4 Miles)

American Consulate(1.6 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free self-parking is available on-site. Limited parking spaces are provided.

A buffet breakfast is available for a fee. It is served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to noon.

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee of MXN 650, subject to availability.

The hotel provides step-free entrances and wheelchair-accessible facilities in public areas and rooms. Elevators are available for easy access to different floors.

The hotel is located near the airport, within a 5-minute drive of the American Consulate and Star Medica Hospital Ciudad Juárez. It is approximately 1.4 miles from Plaza Las Misiones and 4.4 miles from Ciudad Juarez International Airport.

Yes, there is an indoor swimming pool available for guests. The operational hours are not specified, but it is a year-round facility.

Children are welcome at the hotel, and kids can stay for free up to a certain age, although the specific age limit is not provided.

The hotel does not provide specific information about extra beds or cribs. Guests are encouraged to contact the property directly for details regarding availability and any associated costs.

Have a question?

Instant AI responses are based on hotel information

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