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Ibis Juarez Consulado


Amenities

  • Parking

  • Non-Smoking Rooms

  • Business Center

  • Dry Cleaning

  • Housekeeping

  • Safe-Deposit Box

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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Ibis Juarez Consulado, travellers consistently praise the unbeatable location for consular appointments and nearby services, while feedback is mixed on the stay itself, citing basic rooms, variable cleanliness, and service that ranges from very friendly to unhelpful.

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Facilities

Limited

Cleanliness

Inconsistent

Rooms

Small

Service

Mixed

Location

Convenient

Dining

Mixed

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10

Audiel

IAN-logo

4 weeks ago

·

Stayed 6 nights

Breakfast was really good, and the morning staff were excellent. One young lady in particular stood out—she was very attentive, friendly, and always willing to help. She consistently provided great customer service, greeting us each time we passed by and making sure everything was going well. The air conditioning was also very good, which made our stay even more comfortable
Breakfast was really good, and the morning staff were excellent. One young lady in particular stood out—she was very attentive, friendly, and always willing to help. She consistently provided great customer service, greeting us each time we passed by and making sure everything was going well. The air conditioning was also very good, which made our stay even more comfortable

10

Maria Esther

IAN-logo

18 Apr 2026

·

Stayed 2 nights

Excelent
Excelent

6

amanda

IAN-logo

11 Apr 2026

·

Stayed 13 nights

The hotel is under construction, which means no restaurant, no lounge. If you paid for the breakfast, you can get 3 types of eggs and some add on items. Food is good but eating same type of eggs every morning gets old. For lunch or dinner you can get burgers and fries. But you can’t order just fries. Or at least we were told that by the night front desk lady. We ended up in 4 different rooms for our 3 week stay. 1st room was nice, bathroom sink leaked in floor. After about a week we asked to be moved because room was smelling moldy. 2nd room was nice, but toilet leaked, maintenance couldn’t fix it so we had to move again. 3rd room was disgusting. The mattress had Velcro to hold the mattress pad on, it was covered in hair. I refused to stay in that room. 4th room was newly updated and very nice. Construction is loud, rooms are not sound proof. No safe in room. Laundry service is provided but expensive. We did not use it. Maids do not actually clean, they sweep floor and use mop water from room to room. Make beds. Shower was never cleaned. If we had gotten the last room first, probably would be a better review. Isabel at front desk was amazing. Tv is splotchy so we used our own Netflix to watch movies. It is close to all of our appointments we had.
The hotel is under construction, which means no restaurant, no lounge. If you paid for the breakfast, you can get 3 types of eggs and some add on items. Food is good but eating same type of eggs every morning gets old. For lunch or dinner you can get burgers and fries. But you can’t order just fries. Or at least we were told that by the night front desk lady. We ended up in 4 different rooms for our 3 week stay. 1st room was nice, bathroom sink leaked in floor. After about a week we asked to be moved because room was smelling moldy. 2nd room was nice, but toilet leaked, maintenance couldn’t fix it so we had to move again. 3rd room was disgusting. The mattress had Velcro to hold the mattress pad on, it was covered in hair. I refused to stay in that room. 4th room was newly updated and very nice. Construction is loud, rooms are not sound proof. No safe in room. Laundry service is provided but expensive. We did not use it. Maids do not actually clean, they sweep floor and use mop water from room to room. Make beds. Shower was never cleaned. If we had gotten the last room first, probably would be a better review. Isabel at front desk was amazing. Tv is splotchy so we used our own Netflix to watch movies. It is close to all of our appointments we had.

10

Peter

IAN-logo

26 Mar 2026

·

Stayed 9 nights

Clean roo. Friendly staff close to shopping restraunts, us consulat imigration services larrissa on 5th fllor was the best
Clean roo. Friendly staff close to shopping restraunts, us consulat imigration services larrissa on 5th fllor was the best

4

Jose

IAN-logo

9 Mar 2026

·

Stayed 20 nights

Staff was horrible as when I checked out on Friday 3/6/2026 they did not want to give me a recipe and did not to give me a refund. I would not recommend this location to anybody
Staff was horrible as when I checked out on Friday 3/6/2026 they did not want to give me a recipe and did not to give me a refund. I would not recommend this location to anybody

Prolongacion Ramon R Lara, 8930 Interior 3 & Avenida Paseo de la Victoria, Las Misiones, Ciudad Juárez, Juárez Municipality, Chihuahua, Mexico

Location

With a stay at ibis Juarez Consulado in Ciudad Juárez (Consulado), you'll be within a 15-minute drive of American Consulate and Paso del Norte International Bridge. This hotel is 15.4 mi (24.8 km) from Fort Bliss and 10.1 mi (16.2 km) from Sun Bowl Stadium.

International Medical Clinic(0.1 Miles)

American Consulate(0.1 Miles)

Plaza Embassy Shopping Center(0.3 Miles)

Star Medica Hospital Ciudad Juarez2(0.3 Miles)

Plaza Las Misiones(0.4 Miles)

La Rodadora Espacio Interactivo(1.8 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 12:30


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free self-parking is available on-site. However, parking is limited.


A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately MXN 269.00 for adults and MXN 135.00 for children.


Yes, pets are allowed with a fee of MXN 300 per pet, per night. A pet deposit of MXN 1000 per stay is also required. Service animals are exempt from fees.


Check-in is from 3:00 PM, and check-out is until 12:30 PM. Early check-in and late check-out are available for a fee, subject to availability.

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so guests are encouraged to inquire directly for detailed information.


The hotel is situated in Ciudad Juárez (Consulado), within a 15-minute drive of the American Consulate and Paso del Norte International Bridge. It is approximately 8.9 km from Ciudad Juarez International Airport and 27.6 km from El Paso International Airport.


Children are allowed at the property. The minimum age for children to stay for free is not specified.


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