Name: Best Western Posada Freeman
Address: Olas Altas #79 Sur, Mazatlán, Sinaloa, Mexico, Mazatlán, Sinaloa, MX
Price range: $92–$110 per night
Rating: 8

What guests think

At Best Western Posada Freeman, travelers praise the central oceanfront location and standout rooftop views while noting an older, characterful building; service is frequently friendly, breakfast is generally appreciated, and rooms vary from compact and dated to spacious suites.

The rooftop pool and bar deliver memorable sunsets, though the pool is small and access requires stairs beyond the ninth floor; parking is limited. The location is walkable to Centro Histórico and attractions, but street and club noise can run late. Beds and pillows are often firm, Wi‑Fi can be unreliable, and cleanliness and maintenance feedback ranges from very clean to occasional issues. Expect a well‑located historic stay with friendly staff and some trade‑offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The rooftop pool and bar are a highlight with panoramic sunsets, but the pool is small. The elevator stops at the 9th floor (stairs to the rooftop) and parking is limited; occasional pool towel shortages noted.

Related guest reviews

10

Elizabeth Adriana

Jun 15, 2025

·

Stayed 5 nights

Hotel is so attentive, very clean Morning breakfast is delicious Pool is small but does the job because of it’s beautiful view All crew is wonderful

10

Shannon

Nov 13, 2025

·

Stayed 3 nights

The staff were helpful and courteous. I loved the rooftop pool! This hotel is in a great location

6

NADIA

Sep 14, 2024

·

Stayed 3 nights

Hace mucho calor en pasillos y elevador no prenden la refrigeración Un poco sucios los pasillos Y el estacionamiento muy pequeño

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8

Armando

Oct 25, 2024

·

Stayed 2 nights

Histórica propiedad bien mantenida. La alberca es muy pequeña y de muy baja profundidad. No tuvieron toallas.

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10

Sonita

Jul 28, 2024

·

Stayed 6 nights

Es un hotel con historia, en el viejo Mazatlán. Está muy bien ubicado frente al Malecón y a sus alrededores puedes acceder a varios sitios turísticos. Justo a la vuelta hay dos Museos, el de Arte y el de Arqueología. Está la Plazuela Machado, el Teatro, el Observatorio, el MUNBA, etc. Incluye desayuno buffet. Lo recomiendo ampliamente. El personal en todo momento fue muy amable y atento. El único pero, es que para acceder al bar y a la alberca hay que subir escaleras dos pisos, ya que el elevador llega al piso 9 únicamente. El resto, vale la pena totalmente.

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6

Sigmar Augusto

Apr 28, 2023

·

Stayed 1 night

Muy centrico, excelente vista al mar y al malecón, buen desayuno, estacionamiento muy chico, instalaciones algo antiguas, el wifi no llegaba adentro de la habitación, control remoto de la tv no funcionaba, tuve que bajar por las toallas porque no las dejaron. el personal es muy amable.

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10

Jesse

Nov 18, 2025

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Stayed 1 night

Awesome rooftop views and great service!

10

Erika Pamela

Mar 19, 2024

·

Stayed 2 nights

Personal muy amable, el desayuno es tipo buffet y es muy rico. Las habitaciones son amplias y muy limpias. El baño tiene agua caliente y fría. La alberca es pequeña pero es más que suficiente para pasar un rato agradable, el único inconveniente es que se ubica en el último piso y elevador no llega hasta ahí, por lo que limita su accesibilidad, pero de ahí en más todo excelente. La ubicación es muy buena, hay muchos restaurantes y zonas para conocer durante el día y la noche.

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10

stuart

Jun 5, 2025

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Stayed 1 night

The Best Western is a great place to stay. The Art Deco style is a personal favourite and the Pacific ocean is little more than 20 metres from the front door! Friendly and attentive staff and a stunning pool area on the 12th floor giving a 365 degree view of a beautiful city.

10

Laura

Apr 28, 2023

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Stayed 4 nights

La terraza es divina, con vistas espectaculares, el desayuno incluido en el precio muy rico, las habitacionesalgo antiguas pero muy limpias,camas comodas y la ubicacion de lo mejor, me he hospedado 2 veces y sin duda volveria. El estacionamiento del hotel es insuficiente

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Cleanliness

Feedback is mixed: many found rooms and common areas clean, but others reported musty odors, dirty bathrooms/windows, and inconsistent towel replenishment.

Related guest reviews

2

IRAIS

Jun 10, 2023

·

Stayed 4 nights

Exageradamente sucia

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2

Deberah

Mar 10, 2025

·

Stayed 4 nights

This was by FAR the worst hotel stay I have ever had. The room was musty, the windows were so dirty you couldn't see out them, the sink and shower drains didn't drain, the beds were so hard I got bruises on my hips it was like sleeping on concrete. Concierge accused us of touching door glass when we only touched door handle and he was not nice about it. When we showed him that there were no hand prints on the door he waited til we walked away and started accusing us of touching the door again. I had to email the customer service to get problems solved in our room because when front desk was approached about it they told me there was nothing they could do about it.

2

NOEL

Mar 6, 2023

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Stayed 4 nights

Many restaurants within walking distance and hotel is right on the boardwalk. Did not like that our room was not entirely clean during check-in.

10

Sophia

Nov 18, 2025

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Stayed 4 nights

Clean rooms and courteous staff made for an excellent vacation stay. Highly recommended.

2

ALMA DEYANIRA

Jun 19, 2023

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Stayed 6 nights

El alojamiento no me encantó, me que quedado en la misma cadena y este no ha sido de mi agrado, el hotel no es muy limpio ni las habitaciones, el servicio de camarista siempre tenia que pedir toallas porque nunca dejaban. Al final de mi estadia, me chocaron el carro en el estacionamiento; me pidieron dejara las llaves en recepcion por si necesitaban moverlo (tipo valet parcking), obviamente cuando recibi las llaves de nuevo el carro no estaba donde mismo y chocado, pedi una explicacion y se hicieran responsables porque yo no lo habia entregado en esas condiciones, hasta ahorita no lo han hecho. Mala experiencia, no lo recomendaria y tampoco me volveria a quedar en lo personal, ni laboralmente!

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10

Ana P

Oct 4, 2025

·

Stayed 1 night

Habitación muy limpia con excelente vista al malecón, personal muy atento y el desayuno incluido estaba rico. Definitivamente una buena opción para hospedarse. Solo un detalle con los colchones de las camas están un poco duros. De ahí en fuera todo bien

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6

alina

Apr 14, 2024

·

Stayed 2 nights

Las habitaciones lucen muy diferentes a las fotos, la limpieza d baño deja mucho que desear (el lavabo tenía arena y la regadera pelos). Las sábanas olían a humedas

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4

antonio

Sep 17, 2024

·

Stayed 1 night

Baño muy feo y sucio

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6

Scott

Aug 19, 2024

·

Stayed 3 nights

Rooms seemed dirty and missing pieces on furniture

6

RAUL RAMIREZ

Mar 29, 2023

·

Stayed 1 night

En el interior de la habitación el cubre cama tenia un olor muy malo,lo de mas da desconfianza de la limpieza.

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Rooms

Standard rooms are small and dated with firm mattresses; suites can be spacious with kitchens and balconies. Nighttime street noise is common and in‑room Wi‑Fi can be unreliable.

Related guest reviews

8

Donald L MacKinnon

Apr 14, 2024

·

Stayed 6 nights

A few notes ... first off the Centro area of Mazatlan is not a quiet area. I knew that as I have stayed here multiple times.The staff here is great and very helpful. I had an issue with the key card not working properly because the battery needed to be replaced. The battery was replace the next morning and all was good in the world! WiFi ... since I have stayed here before I knew that the WiFi can be problematic. I had to get WiFi from the living room area instead of the bedroom, no big deal. About 3 years ago they added site blocking to sites you shouldn't be looking at anyway since you in paradise and don't need that stuff. I fully recommend this hotel ... and don't forget to catch the sunset on the roof!

10

Ruben

Jul 22, 2023

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Stayed 4 nights

Great view of the olas altas

8

Efren

Mar 19, 2025

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Stayed 7 nights

Great place at an excellent price. Loud music until late night.

6

Rita

Feb 28, 2023

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Stayed 2 nights

The room was extremely small. We always had to get different keys as they would only work once or twice. Hard bed. No towels so we had to ask for both days. Our tv didn’t work on most channels. Nosy.

4

Isaac

Feb 16, 2026

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Stayed 4 nights

Room is outdated bed is uncomfortable

6

Timothy

Dec 2, 2023

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Stayed 1 night

Excelent except WiFi terrible to non existent. Made the business portion of my trip nearly impossible. Had to us a coffee shop down the street. This is a consistent at this hotel and in the future I will try to avoid it

10

Christine Kaye

Apr 17, 2025

·

Stayed 7 nights

We stayed in a suite with a large patio and sea views, which were amazing. Definitely worth the upgrade to the suite as some of the other rooms are quite small without patios. The suite was huge with a kitchen that we used several times throughout our week long stay as well as a separate dining room and living room (with sofa bed), bedroom area with two beds and two bathrooms. Big windows in all of the rooms that you could open for the breeze or just enjoy the view. The staff were friendly and helpful. The hotel property was clean and in good repair. Breakfast was included with the room and was open from 7 AM till noon every day. A good variety of hot items with a few small changes each day. Everyday there was some variation of scrambled eggs, a meat dish, Mexican dishes, vegetables, pancakes, toast, fresh fruit, yogurt, and cereal with coffee and juices. The views were amazing!!! The pool, though a little small, was never too busy and very refreshing and again- the unbeatable 360degree views. Will definitely be back to Mazatlan and will stay in a suite at the Best Western Posada Freeman!!

6

Isaac

Feb 7, 2026

·

Stayed 1 night

Room was tiny and not modern.

10

Amy

Mar 30, 2024

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Stayed 9 nights

The location is spectacular. The staff very helpful and friendly. Room was small but nice. Good was good. Breakfast on site was handy. Would have liked a mini fridge for soda etc. No washcloths and skimpy towels. The sewing pool is lovely butt small and 3 get deep. The pool view is a million dollar view! Overall very nice facility.

8

Eduardo

Nov 9, 2025

·

Stayed 1 night

Las habitaciones limpias, pero muy reducidas, estás tropezando con todo. Almohadas y cama muy duras. No regresaria

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Service

Staff are widely praised as friendly and helpful, with quick check‑in for many and attentive restaurant service. Some guests cited rude or unresponsive front desk staff and inconsistent housekeeping or towel delivery.

Related guest reviews

10

Sophia

Nov 18, 2025

·

Stayed 4 nights

Clean rooms and courteous staff made for an excellent vacation stay. Highly recommended.

10

Marie

Sep 17, 2023

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Stayed 1 night

Front desk staff friendly and easy checkin. Breakfast variety all good! All staff members very welcoming and excellent service. Decided to add 2 more nights to stay.

10

David

Oct 18, 2025

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Stayed 1 night

This is my second time staying here. It’s a great location, service is outstanding and breakfast is good.

10

Ruth

Nov 4, 2025

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Stayed 1 night

The staff at the front desk were wonderful. Check in was very fast. Our bags were brought up to the room immediately. The breakfast that is included is buffet style and had a good selection. The room was clean and comfortable.

6

Joel

Jun 9, 2024

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Stayed 1 night

Able to check-in earlier than normal. Room was ready but I had to wait until exactly 3pm to check-in. Front desk was unable to adjust anything they kept saying... 3pm check-in! Rude.

10

richard

Nov 23, 2024

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Stayed 7 nights

My stay was good. People friendly and helpful. Room cleaners weren’t great. Not enough towels left several days. Had trouble with my room key card several times. Good overall stay.

4

luis

Jun 27, 2024

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Stayed 7 nights

1. Old smelly hotel. The water drainage in the shower and sinks is absolutely not working. I take fast 5 to 7 minutes showers. By the time I was half way with the shower, it was totally clogged. 2. Nestor and Yvonne of the from desk were extremely rude and homophonic. Every time my boyfriend and I walked by the reception they would giggle, look, stare, and make comments under their tongues. It really made us feel very uncomfortable. They need a gender diversity training as soon as possible. 3. One night we decided to stay in for dinner. We sat down in the restaurant and waited for 20 minutes for the waiter. The waiter did not show up. We walked to the reception and ask for the waiter. They told us they could not find him-her. 4. I will never ever set foot on this property again. I do not recommend it either for members of the LGBT community. There is a lot of hodophobia running around this hotel.

10

Eleanor M

Jan 5, 2026

·

Stayed 5 nights

Excellent staff and servxe

2

Alejandro javier

Jun 3, 2024

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Stayed 1 night

Terrible servicio.. la habitación muy deteriorada al igual que el hotel. el restaurante y bar sin espiritualícenlas de servicio.. cerraron media hora antes de lo anunciado. la recepcionista n su telefono en vez de hacerle caso a los clientes ME QUEDE ATRAPADO EN EL ELEVADOR, SONE LA ALARMA Y A TODO MUNDE LE VALIO UN SORBETE. yo solo tuve que encontrar la manera de salir.. y la recepcionista.. en su telefono. terrible experiencia

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10

Mary

May 9, 2025

·

Stayed 5 nights

The staff here our the best. They went above and beyond to help me get my bag back from the Airport taxi. And the location is the best.

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Location

Central, oceanfront spot across from the malecón with easy walking to Centro Histórico, markets, and restaurants. Several guests warn of significant street and music noise until late.

Related guest reviews

8

Dale

Apr 21, 2025

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Stayed 1 night

Great location.

10

Shannon

Nov 13, 2025

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Stayed 3 nights

The staff were helpful and courteous. I loved the rooftop pool! This hotel is in a great location

10

Lillian

Apr 18, 2024

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Stayed 3 nights

This is a historic (i.e. older) buiding in the Centro Historico right across the street from the malecon and waterfront. The location is great for exploring the surrounding areas, though it\'s loud at night until around MN when it becomes very quiet. The two greatest features of the stay were the heated rooftop pool, which felt like a glorious bathtub with a view, and the amazing buffet breakfast! There was so much variety of Mexican foods, including chilaquiles, several different stews, salsas, fresh fruit, pastries, as well as ham and eggs, pancakes, cereal, and bread for those preferring a more "American" breakfast. We would stay here again for those two features alone!

10

Juan

May 15, 2023

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Stayed 1 night

Its location is very conveniently for exploring old and new Mazatlan.

6

Stella

Dec 16, 2023

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Stayed 8 nights

The location and view was excellent, but the noise out in the street, clubs and restaurants were so loud and couldn't sleep untill 2 or 3 am.

10

David

Oct 18, 2025

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Stayed 1 night

This is my second time staying here. It’s a great location, service is outstanding and breakfast is good.

10

SURA

Aug 7, 2025

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Stayed 7 nights

Good buffet breakfast. Friendly front desk receptionists, waiters and waitress at dinning room. Next to Melecon boardwalk, 10 minitues walk to Mazatlan Cathedral and Mazatland Market. Highly recommended!

10

ricardo

Aug 14, 2025

·

Stayed 2 nights

La ubicación de ese bonito hotel, te permite disfrutar de los placeres de mazatlán, restaurantes de mariscos con música de banda, excelente vista de los atardeceres desde su alberca, bar e incluso desde el frente de la propiedad y caminando llegas a plaza machado, dónde puedes disfrutar un ambiente ad hoc para una cena romántica o en familia.

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10

Ren

Mar 17, 2024

·

Stayed 3 nights

Very centrally located and the view from on top of the roof around the pool area is very beautiful!

8

Jeff

Dec 16, 2024

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Stayed 3 nights

Nice older hotel on the beach close to the historic center. It could use some modernization. It's located on a busy, noisy street.

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Dining

Breakfast buffet is usually included and frequently described as good with variety; rooftop cafe/bar also receives positive mentions. A minority found the buffet basic or not replenished promptly.

Related guest reviews

8

Holly

Jul 4, 2025

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Stayed 3 nights

Beds were too hard. Breakfast wasn’t fresh and refilled regularly. Views and location are amazing.

10

Lillian

Apr 18, 2024

·

Stayed 3 nights

This is a historic (i.e. older) buiding in the Centro Historico right across the street from the malecon and waterfront. The location is great for exploring the surrounding areas, though it\'s loud at night until around MN when it becomes very quiet. The two greatest features of the stay were the heated rooftop pool, which felt like a glorious bathtub with a view, and the amazing buffet breakfast! There was so much variety of Mexican foods, including chilaquiles, several different stews, salsas, fresh fruit, pastries, as well as ham and eggs, pancakes, cereal, and bread for those preferring a more "American" breakfast. We would stay here again for those two features alone!

10

Ruth

Nov 4, 2025

·

Stayed 1 night

The staff at the front desk were wonderful. Check in was very fast. Our bags were brought up to the room immediately. The breakfast that is included is buffet style and had a good selection. The room was clean and comfortable.

10

Carlomagno

May 12, 2025

·

Stayed 1 night

Excelente servicio y muy bueno el desayuno buffet

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10

Jesse

Mar 11, 2025

·

Stayed 1 night

Great customer service. Delicious breakfast buffet.

8

Jane

Mar 11, 2025

·

Stayed 4 nights

The location was fabulous!! Spring for an ocean ocean front room. Unlike most reviews, I found the buffet okay. Same with the coffee.

10

Irma

Dec 31, 2024

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Stayed 7 nights

We had an absolutely incredible stay at this hotel, we were lucky to upgrade to one of the suites with ocean view. It was so helpful to have a complete small kitchen, dining table and two full bathrooms. The staff was great, they went above and beyond to make us feel welcome, Specially Julio, he was super attentive and courteous, he took care of us during the delicious buffet hours. I cannot remember the name of one of the bellboys, he was also a waitress and cook!! he made us a delicious ceviche. This hotel is the perfect place to stay, we will definitely be returning on our next trip.

8

JOSE NAHUM

Feb 12, 2024

·

Stayed 5 nights

Fuimos en la epoca de carnaval. La verdad la vista es excelente, el trato fantastico, especialmente por parte de los meseros en el desayuno. Alexis en particular siempre fue atento. El desayuno algo basico, pero bueno. El cuarto estaba enorme.

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6

Carole

Dec 12, 2024

·

Stayed 3 nights

A lovely hotel in a beautiful location. We were disappointed in the very poor buffet breakfast quality & didn’t eat there. Although the staff were friendly & many spoke English, when our bathroom flooded into the bedroom twice, the staff responded adequately but had to do the repairs twice!!! We were moved to another room but didn’t receive any other remuneration for our discomfort.

8

Tracey

Dec 16, 2024

·

Stayed 1 night

Great location , fabulous rooftop deck for sunset. Good , cheap food , steaks and fajitas.

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Month	Average price
January	$90
February	$102
March	$93
April	$105
May	$88
June	$85
July	$95
August	$97
September	$74
October	$78
November	$85
December	$90

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $104	17 $97	18 $100	19 $100
20 $92	21 $93	22 $92	23 $93	24 $99	25 $110	26 $108
27 $92	28 $92	29 $93	30 $93

Su	Mo	Tu	We	Th	Fr	Sa
				1 $99	2 $107	3 $107
4 $99	5 $94	6 $99	7 $99	8 $94	9 $100	10 $100
11 $99	12 $99	13 $94	14 $102	15 $99	16 $101	17 $102
18 $95	19 $94	20 $94	21 $94	22 $95	23 $102	24 $102
25 $94	26 $93	27 $94	28 $94	29 $94	30 $100	31 $100

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Monthly average prices

About this property

Location

Room options

Suite, 2 Double Beds, Smoking

Standard Room, 2 Double Beds

Suite, 2 Double Beds

Standard Room, 1 King Bed

Standard Room, 2 Double Beds, Smoking

Standard Room, 1 King Bed, Smoking

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Posada Freeman

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Prices for upcoming dates